April Wensel - Crafting Compassionate Code

C R A F T I N G
C O M PA S S I O N AT E
C O D E
N E W C R A F T S 2 0 1 9
C O M PA S S I O N AT E C O D I N G
A P R I L W E N S E L
# C C E U R O T O U R
@ C O M PA S S I O N C O D E
@ A P R I LW E N S E L

S A N D I E G O
@ A P R I LW E N S E L # C C E U R O T O U R

I L OV E T E C H

10 YEARS WRITING CODE AND LEADING TEAMS

I L OV E T E C H

I L OV E T E C H A N D Y E T …

T E C H C U LT U R E
C A N B E

S T R E S S A N D B U R N O U T

L A C K O F D I V E R S I T Y

“Are You Lost In The World Like Me?”
Animation by Steve Cutts
Music by Moby & The Void Paciﬁc Choir
https://www.youtube.com/watch?v=VASywEuqFd8
U N E T H I C A L P R O D U C T S

http://www.businessinsider.com/programmers-debate-
requirements-to-behave-respectfully-ccoc-2018-5@ A P R I LW E N S E L # C C E U R O T O U R

https://medium.com/@Aprilw/suffering-on-stack-overflow-c46414a34a52

https://medium.com/@Aprilw/suffering-on-stack-overflow-c46414a34a52
“I’ve really been struggling…this week. I’ve
been in tears for most of it, and now I just got
a snarky response on Stackoverﬂow telling me
how easy the solution is and that I need to
learn how to debug my own code. I’m ready to
throw the towel in.”

T H E R E I S A
L OT O F
S U F F E R I N G I N
A N D A R O U N D
T E C H

T H E R O OT C A U S E ?

P R O G R A M M E R S D O N ’ T
L I K E P E O P L E

“Programmers are crazy
about puzzles, tend to
like research
applications and risk-
taking, and don’t like
people.”
Cannon & Perry. A vocational interest scale
for computer programmers. 1966.

C O D E = C O M F O RT

p r i n t f ( " H e l l o , W o r l d ! " ) ;

“ H A R D ”
S K I L L S
> “ S O F T ”
S K I L L S

“ H A R D ”
S K I L L S
> “ S O F T ”
S K I L L S
? ? ?

W H Y D O P R O J E C T S FA I L ?

W H Y S O F T WA R E P R O J E C T S FA I L
https://www.developersalliance.org/developer-insights-report-2015/
CHANGING OR POORLY DOCUMENTED REQUIREMENTS
UNDERFUNDING OR UNDER-RESOURCING
POOR TEAM OR ORGANIZATIONAL MANAGEMENT
INSUFFICIENT TIME ALLOCATED TO TESTING
DEVELOPER CHURN AND LOSS OF KEY TALENT
MISSED DELIVERY TIMELINE EXPECTATIONS
TIME CONSTRAINTS AND PRE-MATURE SOFTWARE RELEASE
IMMATURE DEV TOOLS & APPLICATION PLATFORMS17%
21%
22%
23%
32%
37%
40%
48%

W H Y S O F T WA R E P R O J E C T S FA I L
https://www.developersalliance.org/developer-insights-report-2015/
CHANGING OR POORLY DOCUMENTED REQUIREMENTS
UNDERFUNDING OR UNDER-RESOURCING
POOR TEAM OR ORGANIZATIONAL MANAGEMENT
INSUFFICIENT TIME ALLOCATED TO TESTING
DEVELOPER CHURN AND LOSS OF KEY TALENT
MISSED DELIVERY TIMELINE EXPECTATIONS
TIME CONSTRAINTS AND PRE-MATURE SOFTWARE RELEASE
IMMATURE DEV TOOLS & APPLICATION PLATFORMS17%
21%
22%
23%
32%
37%
40%
48%
HumanProblems

A L L S O F T WA R E
P R O B L E M S
A R E A C T UA L LY
H U M A N
P R O B L E M S

W H AT C A N W E D O ?

C A R E M O R E A B O U T
P E O P L E

C O M PA S S I O N

C O M PA S S I O N ! = B E I N G FA K E N I C E

C O M PA S S I O N ! = I G N O R I N G L O G I C

C O M PA S S I O N ! = “ S U G A R C OAT I N G ”

C O M PA S S I O N ! = P I T Y

W H AT I S
C O M PA S S I O N ?

I L E A R N E D A B O U T
C O M PA S S I O N F R O M
G O I N G V E G A N

B E I N G V E G A N
I S A B O U T
H AV I N G
C O M PA S S I O N
F O R A L L L I F E V E G A N P I Z Z A F R O M PA R I S
D O M I N O ’ S

“ T H E F E E L I N G T H AT A R I S E S W H E N
Y O U A R E C O N F R O N T E D W I T H
A N OT H E R ’ S S U F F E R I N G A N D F E E L
M OT I VAT E D TO R E L I E V E T H AT
S U F F E R I N G … ”
C O M PA S S I O N
https://greatergood.berkeley.edu/topic/compassion/definition@ A P R I LW E N S E L # C C E U R O T O U R

C O M PA S S I O N =
E M PAT H Y + A C T I O N

A N E W A P P R OA C H TO S O F T WA R E
D E V E L O P M E N T
T H AT S E E K S TO M I N I M I Z E
S U F F E R I N G F O R
T E C H N O L O G I S T S , U S E R S , A N D
T H E G L O BA L C O M M U N I T Y
B Y A P P LY I N G E M OT I O N A L
I N T E L L I G E N C E A N D E T H I C S
COMPASSIONATE
CODING
M Y C O M PA N Y,
F O U N D E D 2 0 1 6

C O M PA S S I O N AT E B U S I N E S S
U N I T S “ E X H I B I T E D B E T T E R
F I N A N C I A L
P E R F O R M A N C E … A N D
T H E S E U N I T S R E A L I Z E D
H I G H E R E M P L OY E E A N D
C U S TO M E R R E T E N T I O N … ”
Awakening Compassion at Work, Monica Worline & Jane Dutton@ A P R I LW E N S E L # C C E U R O T O U R

C O M PA S S I O N A F F E C T S
H OW W E C O D E
W H AT W E C O D E
W H Y W E C O D E

—
1
H OW W E C O D E

G O O D VA R I A B L E
N A M I N G R E Q U I R E S
C O M PA S S I O N

R E FA C TO R I N G ,
A P I D E S I G N ,
TO O L S E L E C T I O N ,
A R C H I T E C T U R E D E S I G N …

I N S T E A D O F J U S T
F O L L OW I N G “ B E S T
P R A C T I C E S , ” T H I N K A B O U T
M I N I M I Z I N G S U F F E R I N G

“ I ’ M S U C H A N I D I OT ! ”
“ I T ’ S A L L M Y FA U LT. ”
“ I ’ M A H O R R I B L E P E R S O N . ”

S E L F - C O M PA S S I O N

C O L L A B O R AT I O N A N D
M E N TO R I N G

https://compassionatecoding.com/blog/2019/4/17/its-time-to-retire-rtfm

—
2
W H AT W E C O D E

F E AT U R E
P R I O R I T I Z AT I O N

C A N Y O U E M PAT H I Z E
W I T H B U S I N E S S
P E O P L E ? P R O D U C T
M A N A G E R S ?

O R D O Y O U D I S M I S S
T H E M A S “ N O N -
T E C H N I C A L”
https://compassionatecoding.com/blog/2019/4/17/if-you-can-use-a-fork-youre-technical

https://compassionatecoding.com/blog/2019/4/17/if-you-can-use-a-fork-youre-technical

D O Y O U C A L L Y O U R
U S E R S “ S T U P I D ” O R
T RY TO E M PAT H I Z E ?

I S Y O U R WO R K
C A U S I N G
S U F F E R I N G ?

https://www.safehome.org/resources/hate-on-social-media/@ A P R I LW E N S E L # C C E U R O T O U R

A R E T H E R E D I V E R S E
P E R S P E C T I V E S O N Y O U R T E A M ?P H O T O : W O C I N T E C H C H AT@ A P R I LW E N S E L # C C E U R O T O U R

—
3
W H Y W E C O D E

W H Y D O Y O U C O D E ?

“ I WA N T TO
S O LV E
I N T E R E S T I N G
P R O B L E M S ”

C A N Y O U G O D E E P E R ?

T H E O N LY R E A S O N
F O R T E C H N O L O G Y TO
E X I S T I S TO I M P R OV E
P E O P L E ’ S L I V E S

I S Y O U R WO R K
I M P R OV I N G P E O P L E ’ S
L I V E S ?

W H Y N OT ?

https://www.concrn.org/ https://www.safenightapp.org/@ A P R I LW E N S E L # C C E U R O T O U R

I D E N T I F Y Y O U R C O R E VA L U E S

A M I L I V I N G A N D
WO R K I N G A C C O R D I N G
TO M Y OW N C O R E
VA L U E S ?

W H AT ’ S T H E
E F F I C I E N T C H O I C E ?

W H AT ’ S T H E L E A N
C H O I C E ?

W H AT ’ S T H E A G I L E
C H O I C E ?

W H AT ’ S T H E
C O M PA S S I O N AT E
C H O I C E ?

" I F I T I S N OT T E M P E R E D B Y
C O M PA S S I O N A N D E M PAT H Y,
R E A S O N C A N L E A D M E N A N D
WO M E N I N TO A M O R A L V O I D . "
K A R E N A R M S T R O N G
Twelve Steps to a Compassionate Life

C O M PA S S I O N I S N OT
A “ S O F T S K I L L”

C O M PA S S I O N I S A
C ATA LY T I C S K I L L

NEWSLETTER SIGN-UP
COMPASSIONATECODING.COM
@COMPASSIONCODE
@APRILWENSEL
APRIL@COMPASSIONATECODING.COM
THANK YOU!

April Wensel - Crafting Compassionate Code

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April Wensel - Crafting Compassionate Code