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today’s webinar
Break the Silo: Connecting Your Back
Office with AppExchange Apps
FEATURING APPS BY
today’s webinar
Steven Prisco
ASSOCIATE GENERAL COUNSEL
& INTERIM VP FINANCE -
CANADA
ARAMARK
Steven leads Aramark's Global CLM project including
process standardization, software selection,
communications, training and implementation.
Ofir Baharav
GENERAL MANAGER
STRATUS VENTURES
Ofir is the General Manager of Stratus Ventures. He has
worked in multiple markets such as healthcare informatics,
semiconductors equipment and digital print.
@PowerBreezer
@aramark
Ken Christiansen
CFO/COO
PAX WATER TECHNOLOGIES
Ken oversees business operations, finance and accounting.
He excels at implementing best management practices for
high-growth companies with innovative technologies.
@paxwater
Andrew Gothelf
HOST AND APPEXCHANGE
MARKETING MANAGER
SALESFORCE
Andrew has a journalism background from
Northwestern University and has worked at startups
Buddy Media and RebelMouse.
@AndrewGothelf
Statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve
risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of
salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements
other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues,
or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any
statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new
functionality for our service, our new business model, our past operating losses, possible fluctuations in our operating results and rate of
growth, interruptions or delays in our Web hosting, breach of our security measures, the immature market in which we operate, our relatively
limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and
successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise
customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual
report on Form 10-K for the fiscal year ended January 31, 2009 and our other filings. These documents are available on the SEC Filings
section of the Investor Information section of our Web site.
Any unreleased services or features referenced in this or other press releases or public statements are not currently available
and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based
upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these
forward-looking statements.
forward looking statements
how to participate today
Tweet us
@AppExchange
#ConnectedLeaders
Follow AppExchange
on Facebook
Submit a question
in this webinar
today’s webinar
Agenda
The stories
• How PAX Water Technologies uses Accounting Seed
• How Aramark uses Apttus Contract Management
• How Stratus Ventures uses Kenandy Cloud ERP
The human side of the back office
• How technology affects real people
Q&A and farewells
PAX Water Technologies and
Accounting Seed Financial Suite
customer stories
Results
• 82% decrease in the total accounting costs/revenue
ratio.
• 30% reduction in billing cycle length as a result of
user-developed automation.
• Only 20% of the CFO’s time is spent on the
accounting process. Previously at 50%.
customer stories
Aramark and Apttus Contract Management
customer stories
“We had no way to find information other than pulling all of the
contracts out and reassigning lawyers to look for specific terms. This
was time consuming and costly.”
customer stories
Before Apttus Contract Management:
“We are able to pull information on our mobile devices regarding
contracts in just seconds… a task that used to take a day or more
before Apttus”
customer stories
After Apttus Contract Management:
Results
• Worldwide adoption across several countries
including: US, Canada, Germany, UK, Ireland,
Chile, Argentina, and Mexico.
• 600+ agreements initiated or completed in the new
contracting process.
• 3,000+ legacy agreements migrated and now
managed in Apttus CLM.
• 80+ data fields tracked across every agreement.
customer stories
Stratus Ventures and Kenandy Cloud ERP
customer stories
Results
• Managed 3X more business even with a 75%
smaller back office team.
• Reassigned 6 team members into more impactful
roles.
customer stories
the human side of the back office
How technology affects real people
For more information,
connect with our partners on AppExchange.
@Apttus @kenandy
@AccountingSeed
thank you

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Break the Silo: Connecting Your Back Office with AppExchange Apps

  • 1.
  • 2. today’s webinar Break the Silo: Connecting Your Back Office with AppExchange Apps FEATURING APPS BY
  • 3. today’s webinar Steven Prisco ASSOCIATE GENERAL COUNSEL & INTERIM VP FINANCE - CANADA ARAMARK Steven leads Aramark's Global CLM project including process standardization, software selection, communications, training and implementation. Ofir Baharav GENERAL MANAGER STRATUS VENTURES Ofir is the General Manager of Stratus Ventures. He has worked in multiple markets such as healthcare informatics, semiconductors equipment and digital print. @PowerBreezer @aramark Ken Christiansen CFO/COO PAX WATER TECHNOLOGIES Ken oversees business operations, finance and accounting. He excels at implementing best management practices for high-growth companies with innovative technologies. @paxwater Andrew Gothelf HOST AND APPEXCHANGE MARKETING MANAGER SALESFORCE Andrew has a journalism background from Northwestern University and has worked at startups Buddy Media and RebelMouse. @AndrewGothelf
  • 4. Statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the fiscal year ended January 31, 2009 and our other filings. These documents are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements. forward looking statements
  • 5. how to participate today Tweet us @AppExchange #ConnectedLeaders Follow AppExchange on Facebook Submit a question in this webinar
  • 6. today’s webinar Agenda The stories • How PAX Water Technologies uses Accounting Seed • How Aramark uses Apttus Contract Management • How Stratus Ventures uses Kenandy Cloud ERP The human side of the back office • How technology affects real people Q&A and farewells
  • 7. PAX Water Technologies and Accounting Seed Financial Suite customer stories
  • 8. Results • 82% decrease in the total accounting costs/revenue ratio. • 30% reduction in billing cycle length as a result of user-developed automation. • Only 20% of the CFO’s time is spent on the accounting process. Previously at 50%. customer stories
  • 9. Aramark and Apttus Contract Management customer stories
  • 10. “We had no way to find information other than pulling all of the contracts out and reassigning lawyers to look for specific terms. This was time consuming and costly.” customer stories Before Apttus Contract Management:
  • 11. “We are able to pull information on our mobile devices regarding contracts in just seconds… a task that used to take a day or more before Apttus” customer stories After Apttus Contract Management:
  • 12. Results • Worldwide adoption across several countries including: US, Canada, Germany, UK, Ireland, Chile, Argentina, and Mexico. • 600+ agreements initiated or completed in the new contracting process. • 3,000+ legacy agreements migrated and now managed in Apttus CLM. • 80+ data fields tracked across every agreement. customer stories
  • 13. Stratus Ventures and Kenandy Cloud ERP customer stories
  • 14. Results • Managed 3X more business even with a 75% smaller back office team. • Reassigned 6 team members into more impactful roles. customer stories
  • 15. the human side of the back office How technology affects real people
  • 16. For more information, connect with our partners on AppExchange. @Apttus @kenandy @AccountingSeed