Personal Information
Entreprise/Lieu de travail
Greater San Diego Area United States
Profession
Customer Success Specialist; Success Fanatic at MindTouch, Inc. (Support, Marketing, Startup Logistics)
Secteur d’activité
Technology / Software / Internet
À propos
watch- http://youtu.be/9sC9FHoCFGw
Creed:
Above all else, advance the success of our customers and promote the value of their ‘success’ experiences.
Mission:
As a Success Fanatic I strive to promote the ‘Customer Experience,’ and a business’s engagement with that experience, as the foundation for all success to stand on. Businesses depend on customers for their livelihood. However, detrimental pressures on customer engagement resulting from growth are steadily increasing. Therefore, it is necessary to ensure that all activities and operations are engaging and evolving responsibly with the ‘Customer Experience,’ as a law, as well as a fundamental practice for generations to come.
Mots-clés
retention
churn
customer voice
advocacy
opentalk
marketing
mindtouch
magic moments
customer journey
customer experience
cx
loyalty
customer marketing
content marketing
technical content
ari hoffman
support documents
#lavacon2015
technical documentation
#lavacon
sales cycle
faq's
product documents
content
technical marketing
lavacon2015
Tout plus
Présentations
(1)J’aime
(1)DO GOOD (Better)
Bruce Kasanoff
•
il y a 9 ans
Personal Information
Entreprise/Lieu de travail
Greater San Diego Area United States
Profession
Customer Success Specialist; Success Fanatic at MindTouch, Inc. (Support, Marketing, Startup Logistics)
Secteur d’activité
Technology / Software / Internet
À propos
watch- http://youtu.be/9sC9FHoCFGw
Creed:
Above all else, advance the success of our customers and promote the value of their ‘success’ experiences.
Mission:
As a Success Fanatic I strive to promote the ‘Customer Experience,’ and a business’s engagement with that experience, as the foundation for all success to stand on. Businesses depend on customers for their livelihood. However, detrimental pressures on customer engagement resulting from growth are steadily increasing. Therefore, it is necessary to ensure that all activities and operations are engaging and evolving responsibly with the ‘Customer Experience,’ as a law, as well as a fundamental practice for generations to come.
Mots-clés
retention
churn
customer voice
advocacy
opentalk
marketing
mindtouch
magic moments
customer journey
customer experience
cx
loyalty
customer marketing
content marketing
technical content
ari hoffman
support documents
#lavacon2015
technical documentation
#lavacon
sales cycle
faq's
product documents
content
technical marketing
lavacon2015
Tout plus