Ariba and Fieldglass Integration
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SAP acquired Fieldglass in 2014 as a means to deliver total spend management to its customers through both Ariba and Fieldglass solutions. There are a variety of natural integration points between Fieldglass and Ariba. Attend this session to learn about the various approaches customers are leveraging to integrate their Ariba and Fieldglass investments. In addition, learn about the joint Ariba–Fieldglass roadmap and business case scenarios.
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Ariba and Fieldglass Integration
- 1. #AribaLIVE @ariba Ariba Procurement & Fieldglass Integration Andy Wright, Vice President, Solutions, Fieldglass Jamie Mirkovic, Manager Sales Engineers, Fieldglass 9th June 2015 © 2015 Fieldglass – an SAP company. All rights reserved.
- 2. #AribaLIVE @ariba “Safe Harbor” & Confidential Information Statement This information reflects the status of Ariba solution planning as of February 2015. All such information is the Confidential Information of Ariba (per the contract between our companies), and must not be further disclosed, as stated in the confidentiality clause of that contract. This presentation contains only intended guidance and is not binding upon Ariba to any particular course of business, product strategy, and/or development. Its content is subject to change without notice. Ariba assumes no responsibility for errors or omissions in this document. Ariba shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential damages that may result from the use of these materials. © 2015 Fieldglass – an SAP company. All rights reserved.
- 3. #AribaLIVE @ariba Agenda • Fieldglass overview • Service categories supported • Roadmap timelines • High-level workflow overview • Ariba Procurement and Fieldglass • Ariba Network and Fieldglass • Technology demonstration • Integration point details • Master data • Requisition import • PO export • Invoicing • Configuration requirements • Vendor enablement © 2015 Fieldglass – an SAP company. All rights reserved.
- 4. #AribaLIVE @ariba Contingent Labor & Services Indirect & MRO Direct & Supply Chain Travel & Expenses SAP Business Networks: Simplify Business Collaboration © 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential. Simplify Multi-Enterprise Integration Gain Commerce Insights Automate Business Collaboration Innovate Across Value Chain
- 5. #AribaLIVE @ariba Fieldglass Overview Industry Leader Leading vendor for contingent and SOW/project capabilities according to Forrester Wave 2014 report Culture of Partnership 15+ years experience #1 in customer satisfaction for three consecutive years (SIA) Global 35% of deployments outside U.S. Deployed in 100+ countries and 18 languages Largest Customer Base 300+ companies $25B in global spend Largest data set for benchmarking © 2015 Fieldglass – an SAP company. All rights reserved.
- 6. #AribaLIVE @ariba Industry Leader Leading vendor for contingent and SOW/project capabilities Highest scoring vendor in CWS/VMS functionality and market presence Global Highest ranked in global adoption and market presence ROI Solution with highest ROI Fieldglass Named VMS Industry Leader by Forrester Wave™ 2014 Source: Forrester Wave™: VMS Contingent Capabilities, Q1 ‘14.
- 7. #AribaLIVE @ariba Fundamental Shift in Composition of the Workforce © 2015 Fieldglass – an SAP company. All rights reserved. Full-time Employees Non-employees 30-50% of total workforce is comprised of non-employees Services/ SOW/ Consulting Independent Contractors Temporary/Agency Workers
- 8. #AribaLIVE @ariba Unified Platform for All External Services • Fieldglass’ market-leading cloud Vendor Management System (VMS) automates the complete workforce lifecycle • Recognized leader for managing all categories of external services • Provides visibility and management of service utilization strategies being initiated • Allows for setting engagement structures and classification categories to support corporate policies and local regulations © 2015 Fieldglass – an SAP company. All rights reserved.
- 9. #AribaLIVE @ariba Recognizing Common Usage Patterns is Key Project-based Services Characterized by well-defined projects or functional areas Outsourced/Offshore Any combination of off-site, near-shore, or off-shore services Business Consulting High-value consulting; engaged typically at corporate level BPO & Field Services Complete outsouring of a category from planning to delivery Re-billable Services Engaging vendors to deliver services to end-clients Independents Engaging independent consultants or a community of smaller suppliers © 2015 Fieldglass – an SAP company. All rights reserved.
- 10. #AribaLIVE @ariba Fieldglass Services Procurement Analysis © 2015 Fieldglass – an SAP company. All rights reserved. 30% OF RELEASES DEDICATED TO SOW IN 2015 4k+ SUPPLIERS ENGAGED IN SOW • IT Services • Financial Services • Facilities • Risk & Compliance • Engineering • Business Consulting • Maintenance & Support • Training • HR & Benefits • Print • Call Center • BPO • Research • Audit Services • Legal • Marketing & Creative • QA & Testing • Field Services S A M P L E S O W C A T E G O R I E S
- 11. #AribaLIVE @ariba Roadmap Timelines Q1/Q2 2015 • Workflow integrations between Ariba Procurement, Ariba Network and Fieldglass • Light UI integration • OOTB master data integration with Fieldglass via Ariba Cloud integration adaptor Q3/Q4 2015 Migration toolkit for existing ASP customers Workflow integrations between Ariba OnPremise and Fieldglass © 2015 Fieldglass – an SAP company. All rights reserved.
- 12. #AribaLIVE @ariba Services Procurement P2P Integrated Workflow © 2015 Fieldglass – an SAP company. All rights reserved. AribaNetworkAribaP2PFieldglassFieldglassNetwork Create request Review & source request Review candidates &/or proposals Select vendor & initiate assignment Fieldglass assignment released to supplier Timesheet / Deliverable submitted for approval Ok2Pay file sent to ERP Invoice received & matched against PO Invoice pushed to P2P PO arrives from Ariba P2P Approve requisition & create PO PO sent to Ariba network & Fieldglass Import of assignment info to create requisition Created Assignmen t sent to Ariba P2P Timesheet / Deliverable validated against PO Managers approve items (receipt) Import of PO info to update assignment Invoice generated and sent to AN Invoice reconciled against PO
- 13. #AribaLIVE @ariba Strategic Benefits Manager Benefits • Single UI experience (Fieldglass) • Seamless uploads and updates with Ariba Procurement • Ability to view Ariba Procurement data record for status updates Approver benefits • Single UI experience (Ariba Procurement) • Ability to access Fieldglass data record for additional information (including attachments) Customer Benefits • Complete interoperability across different program office strategies (MSP, Master vendor, BPO or Self managed) © 2015 Fieldglass – an SAP company. All rights reserved.
- 14. #AribaLIVE @ariba AribaNetworkAribaP2PFieldglassFieldglassNetwork Create request Review & source request Review candidates &/or proposals Select vendor & initiate assignment Fieldglass assignment released to supplier Timesheet / Deliverable submitted for approval Invoice received & matched to PO PO arrives from Fieldglass Approve requisition & create PO Timesheet / Deliverable validated against PO Managers approve items (receipt) Created Assignment sent to AN Invoice generated and sent to AN Services Procurement - Invoice Only Workflow © 2015 Fieldglass – an SAP company. All rights reserved. Invoice data sent to Client ERP
- 15. #AribaLIVE @ariba Strategic Benefits Manager Benefits • Single experience (Fieldglass) Approver Benefits • Single UI experience (Fieldglass) Customer Benefits • Ability to have a consistent channel for invoicing (single integration point) • Ability to have a consistent channel for Vendor onboarding • Ability to have all invoicing data roll into Spend Visibility or other BI tools © 2015 Fieldglass – an SAP company. All rights reserved.
- 16. #AribaLIVE @ariba Technology Demonstration © 2015 Fieldglass – an SAP company. All rights reserved.
- 17. #AribaLIVE @ariba Integration Details Master Data • Can leverage the Ariba CI Transport to support direct connectivity, mitigated connectivity (SAP PI) or the Ariba integration tool kit for file transfers • Leverages the same drivers as developed for Ariba Procurement • Five master data object feeds supported initially (users, cost objects, sites/plants, company codes/divisions & org units) • Master data feeds are currently full loads only • Schedules can be set up to support automation of feeds © 2015 Fieldglass – an SAP company. All rights reserved.
- 18. #AribaLIVE @ariba Ariba Cloud Integration © 2015 Fieldglass – an SAP company. All rights reserved. F I E L D G L A S SS A P Data Base Data Base Master Data Master Data ABAP Program Fetch data and conduct the soap message Send the soap message to Fieldglass
- 19. #AribaLIVE @ariba Ariba Cloud Integration © 2015 Fieldglass – an SAP company. All rights reserved.
- 20. #AribaLIVE @ariba Basic Configuration Requirements • While the integration between Fieldglass, Ariba Procurement and the Ariba Network is available as “out of the box” functionality, it is disabled for customers by default and must be configured to be enabled • Accounting structures and extrinsic/custom fields will need to be aligned and mapped • Customer approach to Single Sign On will need to be consistent between Ariba Procurement and Fieldglass (IDP vs. SP)
- 21. #AribaLIVE @ariba Vendor Enablement All in scope vendors will need to be enable on the Ariba Network • Vendors associated with a Fieldglass buyer company leveraging an Ariba Procurement or Ariba Network configuration will be required to enter their ANID in their account details before being enabled to receive Fieldglass transactions • Vendor enablement will be a coordinated effort between Ariba Network and Fieldglass Account Services vendor enablement teams • Vendors will only be charged Fieldglass fees when transacting under the integrated solution
- 22. #AribaLIVE @ariba Thank you! © 2015 Fieldglass – an SAP company. All rights reserved.
Notes de l'éditeur
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- Key message: Business Networks help you do these things. Script: At SAP, we believe solving the inter-enterprise collaboration challenge is one of the biggest opportunities of our era. It’s a greenfield opportunity to bring the simplicity, scale, and insights of personal networks we use to run our daily lives – like Amazon and eBay and Facebook – to business. An opportunity to extend existing IT infrastructure and business processes outside the four walls of the enterprise in the most scalable and efficient way possible – no matter what systems companies or their trading partners use. And that’s exactly what the Business Network are designed to do. They eliminate the hassles, costs, and risks of collaboration between businesses. Just like with Amazon in your personal life, companies don’t need to worry about integrating with their trading partners… Businesses don’t need to worry about how to conduct their business processes. Business Networks extend the value of the existing SAP footprint by giving companies a new and scalable way to collaborate and automate interactions with all their customers and suppliers -- all through a single, standardized integration point. But the Business Network is not just an integration hub…it is a thriving business community where millions of business are connected and collaborating around key transactions like purchases, invoices, plans, change orders, and payments. In fact, that Oil & Gas company I was talking about connected its SAP systems to the Ariba Network, by SAP. They now transact with >4,000 suppliers globally through a single integration point – with more than 90% of those transactions being totally touchless form the time they emanate from an SAP systems until they are settle out in payment. They have sped order processing by more than 75%. Save hundreds of millions per year in better compliance and efficiencies. And they’ve leaned inventory and virtually eliminated over buying habit. But connecting companies and automating transaction is only What gets really exciting are the new insights and services you can enable once you have millions of companies transacting at scale. For example, with more 15 years of transactional and relationship information, and member-contributed content on the Ariba Network, we have the penultimate Big Data opportunity. We are now converting this network intelligence into information services to help all members of the Network – buyers, sellers, banks, etc. –make more informed business decisions in real-time. For buyers we now recommend potential suppliers based on their personal requirements as well as the buying patterns and performance scores provided by other buyers on the Network. Think how Amazon recommends a new book. Or Netflix a movie based on your activity and what others are reading or viewing. And all these connections, automated transactions, and network intelligence, enable us to introduce new Services that would be impossible without a Network at scale. Services like new business discovery, alerting sellers to opportunities with the world’s largest community of business buyers with budget in the buying cycle. Or Dynamic Discounting, allowing buyers and sellers to use real-time information on OK2Pay invoices to capture early payment discounts or get paid faster. Banks can use this same information to remove risk from receivables financing, offering highly competitive rates to Network members.
- To introduce clients to Fieldglass ask four basic questions about their total workforce. Who is working for you? Where are they located? What are they doing? And how much are they costing you? In many instances, organizations can answer those questions for their full-time workforce. But the real challenge is answering those questions about their flexible, external workforce. The total workforce should be looked at in two dimensions: The first segment are those direct workers that companies use have a dedicated payroll system or an HRIS to track and manage them. For the most part, many organizations already have that problem solved. The second segment of workers are external workers. Managing them is the challenge. Let’s dig into the various types of contract workers. We have contract workers, outsourced workers, Statement of Work, or SOW, engagements and Independent Contractors. From a hiring manager’s perspective there are a lot of steps involved in engaging an external worker or service: requesting a resource, to onboarding a worker, to tracking them, to reporting on them. It’s easy for them to get lost along the way. Now let’s take a look at the size of this potential problem for clients. From a workforce perspective, commonly the external workers represents between 20 and 50 percent of the total direct workforce. And from a finance and procurement perspective, the external workforce can represent between one and five percent of revenue. This are is a massive numbers.
- Fieldglass’ market-leading cloud Vendor Management System (VMS) automates the complete contingent and SOW labor lifecycle -- from initial discovery and qualification through performance management and complex invoicing and payment. Fieldglass is a recognized leader for managing all categories of non-payroll labor spend: Contingent labor in numerous categories Statement of Work (SOW) projects and services Independent contractors Specialized talent pools, such as retirees and alumni Scope of market: Contingent $400 Billion Statement of Work: $1,400 Billion
- Varied Landscape For Services Procurement Categories
- All transactions originate and are managed within Fieldglass Requisitions are imported into Ariba based on an event driven push from Fieldglass. While approvals would be leveraged within Ariba additional approvals or reviews can be set up in Fieldglass to support additional business requirements such as worker council (Germany) or program office reviews. Transactions originating in Fieldglass are identified (flagged) for reporting purposes as well as to trigger the automated return of the created PO to Fieldglass and is assigned to the SOW or WO transaction. The created PO is also sent to the Ariba Network but is earmarked to not allow vendor processing of against the PO via the Ariba Network. Approved time sheets, deliverables, service entry sheets or other transactions are approved and reconciled within Fieldglass and associated Invoices are uploaded against the existing PO in the Ariba Network before being sent to P2P. The invoices are posted to the PO in P2P and can support dynamic assignment of the cost accounting details as part of the invoice posing before being processed into the Ok2Pay file. PO revisions and changes are also supported.
- Stand Alone Services Invoicing – Fieldglass and the Ariba Network All transactions originate and are managed within Fieldglass (including all Approvals) Once approved the Fieldglass SOW or WO details as sent to the AN as a PO following the same format as if the transactions came from P2P Transactions originating in Fieldglass are identified (flagged) for reporting purposes but are earmarked to not allow vendor processing of against the PO via the Ariba Network. Approved time sheets, deliverables, service entry sheets or other transactions are approved and reconciled within Fieldglass and associated Invoices are uploaded against the existing PO in the Ariba Network. Posted invoice data is then sent on to the customers ERP. PO’s posted from Fieldglass can exist alongside POs posted from the Customer’s ERP to create one channel for invoice processing.