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Investing in Preparation




Ark eDiscovery Asia Pacific Forum
                     14 April 2011
    Beth Patterson, Applied Legal Technology Director
     Lisa Kozaris, Applied Legal Technology Manager
                              Allens Arthur Robinson
Overview




             Investing in Preparation


    Top 10 strategies based on lessons learned
1. Don't let it get "Lost in Translation"


                        Client


                            Lowest
                             Cost


                   Most          Shortest
   Lawyer         Insight         Time
                                            Technologist
2. Packing your parachute

•   Implement document retention policies
    • Universe of data & new data sources
    • Legal obligations, risk profile & business priorities
    • Document creation, retention & destruction
•   Understand IT systems
    • Data maps
    • IT policies vs reality of actual practices
    • IT system design

• Culture – what is the business priority?
3. It's not just for techies: it’s a business decision

  Investing - do your homework on what you're buying


  • Archive systems

  • Document management systems

  • Litigation hold systems

  • Appliances with search technologies
4. Exchange Protocols: Know what you’re agreeing to

 • Court Practice Notes
       Federal Court Practice Note CM6
       Supreme Court of Victoria Practice Note 1 of 2007
       Supreme Court of NSW Practice Note No. SC Gen 7
       Supreme Court of Queensland Practice Direction Number 8 of 2004
       Supreme Court of WA Order 26 Rules of the Supreme Court 1971

 •   Electronic Exchange Protocol – negotiate up front
       •   Metadata vs. manual coding
       •   Numbering format
       •   Native vs. PDF
5. Beware of Chaos theory
6. When you thought you had it all


•    Targeted collection plan

        Who?    Key custodians
        When? Key time period
        Where? Premises, IT systems/data locations, backup/archive systems
        What?   Formats – standard vs. non-standard
        How?    Internal or forensic collection

•    Chain of custody
7. "I still haven't found what I'm looking for"
   Case Study

       6,000,000




                        1,667,041

                                             1,256,577



                                                                    42,761           3,464

       Collected   1st Level KW Search   Post Deduplication   2nd Level KW Search   Produced
                                                                   (review ed)




  Reduction of approx 99.29%
8. Words matter, but concepts matter more




                      Search Methodologies

       Boolean (and, or, not) – Wildcards – Stop Words – Proximity –
     Stemming - Fuzzy – Synonym – Statistical – Weighted relevance –
    Concept – Phrase clusters – Natural Language – Pattern Recognition
9. iPad therefore I am…
10. Walking the talk

•    Changing environment
•    Cost effective strategies
•    Communication
•    Project management
Questions ?


                     Beth Patterson
Director Applied Legal Technology - Allens Arthur Robinson
            Email: beth.patterson@aar.com.au



                         Lisa Kozaris
Applied Legal Technology Manager - Allens Arthur Robinson
              Email: lisa.kozaris@aar.com.au
Beth Patterson

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Beth Patterson

  • 1.
  • 2. Investing in Preparation Ark eDiscovery Asia Pacific Forum 14 April 2011 Beth Patterson, Applied Legal Technology Director Lisa Kozaris, Applied Legal Technology Manager Allens Arthur Robinson
  • 3. Overview Investing in Preparation Top 10 strategies based on lessons learned
  • 4. 1. Don't let it get "Lost in Translation" Client Lowest Cost Most Shortest Lawyer Insight Time Technologist
  • 5. 2. Packing your parachute • Implement document retention policies • Universe of data & new data sources • Legal obligations, risk profile & business priorities • Document creation, retention & destruction • Understand IT systems • Data maps • IT policies vs reality of actual practices • IT system design • Culture – what is the business priority?
  • 6. 3. It's not just for techies: it’s a business decision Investing - do your homework on what you're buying • Archive systems • Document management systems • Litigation hold systems • Appliances with search technologies
  • 7. 4. Exchange Protocols: Know what you’re agreeing to • Court Practice Notes Federal Court Practice Note CM6 Supreme Court of Victoria Practice Note 1 of 2007 Supreme Court of NSW Practice Note No. SC Gen 7 Supreme Court of Queensland Practice Direction Number 8 of 2004 Supreme Court of WA Order 26 Rules of the Supreme Court 1971 • Electronic Exchange Protocol – negotiate up front • Metadata vs. manual coding • Numbering format • Native vs. PDF
  • 8. 5. Beware of Chaos theory
  • 9. 6. When you thought you had it all • Targeted collection plan Who? Key custodians When? Key time period Where? Premises, IT systems/data locations, backup/archive systems What? Formats – standard vs. non-standard How? Internal or forensic collection • Chain of custody
  • 10. 7. "I still haven't found what I'm looking for" Case Study 6,000,000 1,667,041 1,256,577 42,761 3,464 Collected 1st Level KW Search Post Deduplication 2nd Level KW Search Produced (review ed) Reduction of approx 99.29%
  • 11. 8. Words matter, but concepts matter more Search Methodologies Boolean (and, or, not) – Wildcards – Stop Words – Proximity – Stemming - Fuzzy – Synonym – Statistical – Weighted relevance – Concept – Phrase clusters – Natural Language – Pattern Recognition
  • 12. 9. iPad therefore I am…
  • 13. 10. Walking the talk • Changing environment • Cost effective strategies • Communication • Project management
  • 14. Questions ? Beth Patterson Director Applied Legal Technology - Allens Arthur Robinson Email: beth.patterson@aar.com.au Lisa Kozaris Applied Legal Technology Manager - Allens Arthur Robinson Email: lisa.kozaris@aar.com.au