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@TwitterHandle • #CMWorld
Email Drip Campaigns
That Work
Gini Dietrich
CEO, Arment Dietrich
@ginidietrich
@ginidietrich • #CMWorld
PESO Model
CONTENT
@ginidietrich • #CMWorld
Why Onboarding is Vital for New
Email Subscribers
New subscribers never see the first
emails you sent to your list.
Lack context for your new content vs
existing subscribers.
@ginidietrich • #CMWorld
Session Overview
At the end of this session you will know how to:
• Build an email marketing program that onboards new
subscribers
• Create content specific to your email audience
that educates and informs, AND drives them to
take action
• Segment audiences and deliver specific (and
automated) content to each
BONUS
Templates and
swipe copy to get
started quickly.
@ginidietrich • #CMWorld
Email Marketing is Not SPAM
@ginidietrich • #CMWorld
What is an Email
Drip Campaign?
@ginidietrich • #CMWorld
Example Drip Campaign
jennifer@mydomain.com
SUBMIT
WHITE PAPER
CLICK?
YES
PRODUCT DEMO
NO
EMAIL WITH
VIDEO
OPEN?
YES
NO
VIDEO
STOP DRIP
CAMPAIGN
@ginidietrich • #CMWorld
Example Drip Campaign
Do Email Drip
Campaigns
Really Work?
The numbers
say yes:
of adults check their
email first thing in the
morning.
(Source: Customer Intelligence)
B2C marketers who
send automated
emails see
conversion rates
as high as
(Source: eMarketer)
of Americans believe
they check email
“way too much”
(Source: Adobe)
of consumers like
to receive weekly
promotional emails
with 28% wanting to
receive them even
more frequently.
(Source: Email is not dead)
of people who have
opted in to receive
email messages from
a brand find these
messages somewhat
or very useful.
(Source: Salesforce)
of successful marketers
cite marketing automation
systems as most
responsible for improving
revenue contribution.
(Source: The Pedowitz Group Lead Generation
Marketing Effectiveness Study)
@ginidietrich • #CMWorld
Email Drip Campaign
Types To Consider
@ginidietrich • #CMWorld
1. Top-of-mind
2. Educational
3. Re-engagement
4. Competitive
5. Promotional
6. Training
7. Onboarding
8. Courses
9. Confirmation
10. Renewals
11. Recommendations
12. Abandoned
shopping carts
13. New subscriber
14. Lead nurturing
15. Welcoming
EMAIL DRIP CAMPAIGN TYPES TO CONSIDER
Educational
@ginidietrich • #CMWorld
@ginidietrich • #CMWorld
EMAIL DRIP CAMPAIGN TYPES TO CONSIDER
Online Courses
@ginidietrich • #CMWorld
EMAIL DRIP CAMPAIGN TYPES TO CONSIDER
New Subscriber
Steps to Set up an Email Drip
Campaign
1. Identify target audience
2. Craft message
3. Identify content to produce or repurpose
4. Plan campaign(s)
5. Schedule
6. Begin
7. Evaluate and adjust
@ginidietrich • #CMWorld
7 STEPS TO SET UP AN EMAIL DRIP CAMPAIGN
Step 1: Identify
Target Audience
@ginidietrich • #CMWorld
7 STEPS TO SET UP AN EMAIL DRIP CAMPAIGN
Step 1: Identify
Target Audience
@ginidietrich • #CMWorld
7 STEPS TO SET UP AN EMAIL DRIP CAMPAIGN
Step 2:
Craft Message
@ginidietrich • #CMWorld
7 STEPS TO SET UP AN
EMAIL DRIP CAMPAIGN
Step 2:
Craft Message
@ginidietrich • #CMWorld
7 STEPS TO SET UP AN EMAIL DRIP CAMPAIGN
Step 3: Identify
content to produce
or repurpose
@ginidietrich • #CMWorld
7 STEPS TO SET UP AN EMAIL DRIP CAMPAIGN
Step 4: Plan campaign(s)
WHITE PAPER
CLICK?
YES
PRODUCT DEMO
NO
EMAIL WITH
VIDEO
OPEN?
YES
NO
VIDEO
STOP DRIP CAMPAIGN
@ginidietrich • #CMWorld
7 STEPS TO SET UP AN EMAIL DRIP CAMPAIGN
Step 4: Plan campaign(s)
@ginidietrich • #CMWorld
7 STEPS TO SET UP AN EMAIL DRIP CAMPAIGN
Step 5:
Schedule
@ginidietrich • #CMWorld
7 STEPS TO SET UP AN EMAIL DRIP CAMPAIGN
Step 5:
Schedule
@ginidietrich • #CMWorld
7 STEPS TO SET UP AN EMAIL DRIP CAMPAIGN
Step 6: Begin
@ginidietrich • #CMWorld
7 STEPS TO SET UP AN
EMAIL DRIP CAMPAIGN
Step 7:
Evaluate and
Adjust
@ginidietrich • #CMWorld
Mistakes That Will Kill Your
Email Drip Campaign
1. Using words that trigger spam filters
2. Poor personalization
3. Bad timing
4. Mobile unfriendly design
5. Bad clip art
@ginidietrich • #CMWorld
5 MISTAKES THAT WILL KILL YOUR EMAIL DRIP CAMPAIGN
Using Words
That Trigger
Spam Filters
@ginidietrich • #CMWorld
5 MISTAKES THAT WILL KILL YOUR EMAIL DRIP CAMPAIGN
Poor Personalization
@ginidietrich • #CMWorld
BAD
5 MISTAKES THAT WILL KILL YOUR EMAIL DRIP CAMPAIGN
Poor Personalization
@ginidietrich • #CMWorld
GOOD
5 MISTAKES THAT WILL KILL YOUR EMAIL DRIP CAMPAIGN
Bad
Timing
OUT OF
OFFICE!
@ginidietrich • #CMWorld
5 MISTAKES THAT WILL KILL YOUR
EMAIL DRIP CAMPAIGN
Mobile
Unfriendly
Design
@ginidietrich • #CMWorld
5 MISTAKES THAT WILL KILL YOUR
EMAIL DRIP CAMPAIGN
Bad
Clipart
@ginidietrich • #CMWorld
Tools, Templates, and Tips
@ginidietrich • #CMWorld
Tools, Templates, and Tips
Text SPINSUCKS
to 44222
@ginidietrich • #CMWorld
35
Gini Dietrich
CEO, Arment Dietrich
@ginidietrich | spinsucks.com

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Email Drip Campaigns that Work

  • 1. @TwitterHandle • #CMWorld Email Drip Campaigns That Work Gini Dietrich CEO, Arment Dietrich @ginidietrich @ginidietrich • #CMWorld
  • 3. Why Onboarding is Vital for New Email Subscribers New subscribers never see the first emails you sent to your list. Lack context for your new content vs existing subscribers. @ginidietrich • #CMWorld
  • 4. Session Overview At the end of this session you will know how to: • Build an email marketing program that onboards new subscribers • Create content specific to your email audience that educates and informs, AND drives them to take action • Segment audiences and deliver specific (and automated) content to each BONUS Templates and swipe copy to get started quickly. @ginidietrich • #CMWorld
  • 5. Email Marketing is Not SPAM @ginidietrich • #CMWorld
  • 6. What is an Email Drip Campaign? @ginidietrich • #CMWorld
  • 7. Example Drip Campaign jennifer@mydomain.com SUBMIT WHITE PAPER CLICK? YES PRODUCT DEMO NO EMAIL WITH VIDEO OPEN? YES NO VIDEO STOP DRIP CAMPAIGN @ginidietrich • #CMWorld
  • 9. Do Email Drip Campaigns Really Work? The numbers say yes: of adults check their email first thing in the morning. (Source: Customer Intelligence) B2C marketers who send automated emails see conversion rates as high as (Source: eMarketer) of Americans believe they check email “way too much” (Source: Adobe) of consumers like to receive weekly promotional emails with 28% wanting to receive them even more frequently. (Source: Email is not dead) of people who have opted in to receive email messages from a brand find these messages somewhat or very useful. (Source: Salesforce) of successful marketers cite marketing automation systems as most responsible for improving revenue contribution. (Source: The Pedowitz Group Lead Generation Marketing Effectiveness Study) @ginidietrich • #CMWorld
  • 10. Email Drip Campaign Types To Consider @ginidietrich • #CMWorld 1. Top-of-mind 2. Educational 3. Re-engagement 4. Competitive 5. Promotional 6. Training 7. Onboarding 8. Courses 9. Confirmation 10. Renewals 11. Recommendations 12. Abandoned shopping carts 13. New subscriber 14. Lead nurturing 15. Welcoming
  • 11. EMAIL DRIP CAMPAIGN TYPES TO CONSIDER Educational @ginidietrich • #CMWorld
  • 12. @ginidietrich • #CMWorld EMAIL DRIP CAMPAIGN TYPES TO CONSIDER Online Courses
  • 13. @ginidietrich • #CMWorld EMAIL DRIP CAMPAIGN TYPES TO CONSIDER New Subscriber
  • 14. Steps to Set up an Email Drip Campaign 1. Identify target audience 2. Craft message 3. Identify content to produce or repurpose 4. Plan campaign(s) 5. Schedule 6. Begin 7. Evaluate and adjust @ginidietrich • #CMWorld
  • 15. 7 STEPS TO SET UP AN EMAIL DRIP CAMPAIGN Step 1: Identify Target Audience @ginidietrich • #CMWorld
  • 16. 7 STEPS TO SET UP AN EMAIL DRIP CAMPAIGN Step 1: Identify Target Audience @ginidietrich • #CMWorld
  • 17. 7 STEPS TO SET UP AN EMAIL DRIP CAMPAIGN Step 2: Craft Message @ginidietrich • #CMWorld
  • 18. 7 STEPS TO SET UP AN EMAIL DRIP CAMPAIGN Step 2: Craft Message @ginidietrich • #CMWorld
  • 19. 7 STEPS TO SET UP AN EMAIL DRIP CAMPAIGN Step 3: Identify content to produce or repurpose @ginidietrich • #CMWorld
  • 20. 7 STEPS TO SET UP AN EMAIL DRIP CAMPAIGN Step 4: Plan campaign(s) WHITE PAPER CLICK? YES PRODUCT DEMO NO EMAIL WITH VIDEO OPEN? YES NO VIDEO STOP DRIP CAMPAIGN @ginidietrich • #CMWorld
  • 21. 7 STEPS TO SET UP AN EMAIL DRIP CAMPAIGN Step 4: Plan campaign(s) @ginidietrich • #CMWorld
  • 22. 7 STEPS TO SET UP AN EMAIL DRIP CAMPAIGN Step 5: Schedule @ginidietrich • #CMWorld
  • 23. 7 STEPS TO SET UP AN EMAIL DRIP CAMPAIGN Step 5: Schedule @ginidietrich • #CMWorld
  • 24. 7 STEPS TO SET UP AN EMAIL DRIP CAMPAIGN Step 6: Begin @ginidietrich • #CMWorld
  • 25. 7 STEPS TO SET UP AN EMAIL DRIP CAMPAIGN Step 7: Evaluate and Adjust @ginidietrich • #CMWorld
  • 26. Mistakes That Will Kill Your Email Drip Campaign 1. Using words that trigger spam filters 2. Poor personalization 3. Bad timing 4. Mobile unfriendly design 5. Bad clip art @ginidietrich • #CMWorld
  • 27. 5 MISTAKES THAT WILL KILL YOUR EMAIL DRIP CAMPAIGN Using Words That Trigger Spam Filters @ginidietrich • #CMWorld
  • 28. 5 MISTAKES THAT WILL KILL YOUR EMAIL DRIP CAMPAIGN Poor Personalization @ginidietrich • #CMWorld BAD
  • 29. 5 MISTAKES THAT WILL KILL YOUR EMAIL DRIP CAMPAIGN Poor Personalization @ginidietrich • #CMWorld GOOD
  • 30. 5 MISTAKES THAT WILL KILL YOUR EMAIL DRIP CAMPAIGN Bad Timing OUT OF OFFICE! @ginidietrich • #CMWorld
  • 31. 5 MISTAKES THAT WILL KILL YOUR EMAIL DRIP CAMPAIGN Mobile Unfriendly Design @ginidietrich • #CMWorld
  • 32. 5 MISTAKES THAT WILL KILL YOUR EMAIL DRIP CAMPAIGN Bad Clipart @ginidietrich • #CMWorld
  • 33. Tools, Templates, and Tips @ginidietrich • #CMWorld
  • 34. Tools, Templates, and Tips Text SPINSUCKS to 44222 @ginidietrich • #CMWorld
  • 35. 35 Gini Dietrich CEO, Arment Dietrich @ginidietrich | spinsucks.com