A look at the updated ClearPass Guest application.

1. ClearPass Guest for Secure Access
Alan Ni and Donald Meyer
ClearPass Product Solutions Marketing
CONFIDENTIAL
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reserved

2. Where Secure Guest Access Helps
Retail,
Public Venues
Enterprises Healthcare
• Opportunity to engage,
build user database
• Offer promotions and
special content
• Minimizes risk of
unauthorized use
• Database for per user
context and targeted
policies
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• Keeps patients and
family connected
• Separates visitor and
healthcare traffic

3. Today’s Guest Access Challenges
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Non Secure Access
Manual Intervention
Standalone Tools

4. The IT Imperative: Automation and Security
Onboarding of each Guest
Clamp down on use of open SSIDs and pre-shared
key networks
Automated Workflows
Guests can acquire credentials without IT,
or receptionists involvement
One Tool for Wi-Fi, Wired, Reporting
A single captive portal and management
interface regardless of user or access method
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5. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
Challenge #1:
Non secure guest access

6. Solution: Captive Portal Per User Auth
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 Deters users from just
hopping on
 Each guest receives their
own credentials
 Provides IT with usable
user and policy data
Note: Acceptance of Use policies
ok for Large Public Venues
(sports arenas, airports)

7. Solution: EAP-PEAP-Public
WPA2 Enterprise security for guest networks
with pre-shared key simplicity
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 More secure than PSKs;
Standards based
 Assists with network
resource utilization
 Easy to setup and use
Username: public
Password: public

8. Challenge #2:
IT or staff always interrupted to acquire credentails
Challenge #2:
IT or Staff Intervention for every Guest
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9. Solution: Automated Workflows
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 IT offload using trusted
sponsors, self-registration
 Auto credential generation,
expiration times, MAC caching
 Highly customizable fields
to capture needed data
 Integration with leading
Property Management
Systems for hospitality

10. Automated Self-service Example
1.
Collect visitor screen, SMS, or email
information
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ClearPass Policy Manager
3.
Access Network
Account enabled,
visitor notified via
2.Sponsor prompted
to confirm that
guest is valid
New Visitor
Sponsor

11. Micros Opera Integration for Hospitality
Native integration with Micros
Opera PMS
 Opera sends room inventory
updates to ClearPass
 Facilitates easy initial logins for
guests
 Leverage this enhanced integration
for additional smart functionality
 Targeted mobile engagement
 Smart room technology
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12. Challenge #3:
Standalone tools create point management problems
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13. Solution: Policy Management with Guest
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 Single solution combines policy
creation and enforcement
 Segregate employee and guest
traffic for compliance
 ClearPass Portal works on any
vendors Wi-Fi and wired
 Provides full reporting and
troubleshooting visibility

14. Scalable for Any Environment
Set # of Guests
Standard Guest for
Enterprise, EDU
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High Guest Turnover
High Capacity Guest
(HCG) for Airports,
Arenas, Entertainment
Venues

15. Full Portal Customization
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 Auto scales for Phones
and Tablets
 Social login support

16. Revenue and Loyalty Opportunities
Built-in Advertising and Third Party Integration
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Strategic Placement
 Images, videos
Context Driven Ads
 Location
 Season
 Gender
 Interests
 News
Note: Marketing works
with Networking

17. Customers Prepared for Mobility
Australia
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18. Key Takeaways
Secure logins to
eliminate Open
SSIDs and PSKs
Automated workflows
For IT offload
Single solution for
policy and
troubleshooting
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ClearPass Guest Does it All

19. THANK YOU