At Ashfield, our colleagues are critical to the success of our contact centre, which is why providing a working environment that is both fun and challenging is so important to us.

1. www.ashfieldhealthcare.com: Part of UDG Healthcare plc
How our working environment drives
development and success

2. www.ashfieldhealthcare.com: Part of UDG Healthcare plc2
“I work with an energetic, motivated
team with a sense of belonging to a
family. Building relationships with the
customers allows me to provide them
with information that makes a
difference
to patient lives.”
Fay Dewing
Digital e-Detailer

3. www.ashfieldhealthcare.com: Part of UDG Healthcare plc3
“I love working in the Ashfield contact centre because of the amazing people
I work with on a daily basis, the exposure I get to the wider business and the
chance to coach people to improve client outcomes.”
Nicky Constable
Business Manager

4. www.ashfieldhealthcare.com: Part of UDG Healthcare plc4
“I love that I am able to work with a
supportive team and I enjoy the
interactions I have with customers -
providing them with the information and
resources they need to fulfil their own
responsibilities.”
Wendy Green
Customer Service Executive

5. www.ashfieldhealthcare.com: Part of UDG Healthcare plc5
“I enjoy using the new digital technology
of e–detailing to interact with
consultants and healthcare professionals
to bring them new information they may
not normally receive and help transform
patients lives.”
Neil Lawton
e-Detailer

6. www.ashfieldhealthcare.com: Part of UDG Healthcare plc6
“I help to improve patient lives by having in-depth, clinical conversations with
healthcare professionals. All this whilst working with a great team,
in a fun and motivating environment.”
Lorna Towndrow
Training and Operations Manager

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“Within the contact centre, I get to
work in a fast paced and dynamic
environment. I also get the
opportunity to help shape and adapt
client strategy, working closely with
my teams to ensure these are
effectively implemented, driving
project success.”
Karl English
Business Manager