4. TREND INNOVATION
1. Big data to Smart data 1. Chatbots
2. Single Focus 2. Augmented Reality
3. Influencer marketing 3. Facial recognition
4. Through Others 4. Influencer Marketing Software
5. New communication tools for
business
5. 360-degree video
6. Inflatables
etc etc
Available Trends & Innovations
5. BIG DATA TO SMART DATA
• Big Data + AI
• Custom experiences
• Aid discovery (content serving)
• Can be very impressive
• For current clients as well as
targets
• Marketing Automation
• Warnings: GDPR + Don’t be too
smart.
6. SINGLE FOCUS
Jack of all trades, master of
none
Single tasking is the new
multitasking
Embracing Simplicity
One app per function, not
per event
One message per
communication
One storyline
(Stories/threads)
One central Social media
post
7. SMART PHONE AS PERSONAL REMOTE
CONTROL
Personal Digital Interaction device.
Much more than Information.
Help people make Decisions.
Microphone / Translation Unit
ePosters / Slides
Warnings: Battery Life /
Headphones / Distractions
10. VOICE ACTIVATION
Alexa, Siri or Cortana
Major CES trend
How can we use in
events?
Combine w/ other tech?
Voice recognition is
Improving
11. NEW COMMUNICATION TOOLS FOR
BUSINESS
Email is lowest Common
Denominator
RFP tools
Internal & Client Comms
WhatsApp
Slack
Facebook for Work
Browser Notifications
Battle for Notifications
12.
13. CHATBOTS
Low entry barrier
Could make event apps
redundant?
Better Suited to Public events
Great for Survey / Feedback
Sciens.io
Atlas RTX
Surveybot
20. DISCOVERY – “WHY”
Does it solve a problem?
Does it create new
Opportunities?
Does it bring new challenges.
21. CONSIDERATION – “HOW”
How does it integrate? (tools &
processes)
How will it be managed? (People &
resources)
How can we embrace it? (Culture)
22. STRATEGIC PLANNING – “WHAT”
Technical Integration (IT, Comms,
Purchasing)
Adequate Training (HR, Training &
Development)
Part of How you do business (all levels
integration)