Supervision and Delegation

1. Presented by-
Ashish Kumar

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3. Objectives
By the end of this session you will be able to:
Appreciate the importance of delegating to others as a way to offload
work and get more done in your busy life
Face your fear of delegation and learn to think positively of delegating
tasks to others
Adopt an appropriate strategy to delegate the right task to the right
people at the right time and in the right way
Use a systematic step-by-step approach to brief people on what you
want to delegate to them
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4. Supervision
Supervision is defined as a cooperative
relationship between a leader and one or
more persons to accomplish a particular
purpose.

5. What is Delegation?
Delegation is the assignment of responsibility to
another person for the purpose of carrying out specific
job-related activities. Delegation is a shift of decision-
making authority from one organizational level to
another.

6. Benefits of Delegation
Manager / Supervisor Benefits
Reduced stress
Improved time management
Increased trust
Employee Benefits
Professional knowledge and skill development
Elevated self-esteem and confidence
Sense of achievement
Organizational Benefits
Increased teamwork
Increased productivity and efficiency

7. Why Not?
…its too hard!
…it takes too much time!
…nobody can do it as good as I
can
…nobody else has any time
either……

9. Knowing When to Delegate
Delegating can be especially helpful in the following
situations:
When the task offers valuable training to an employee
When an employee has more knowledge or experience
related to the task than you
When the task is recurring and all employees should be
prepared or trained
When the task is of low priority and you have high
priority tasks that require your immediate attention

10. To Whom Should You
Delegate?
When deciding who to select for the task, you must
consider:
The current work load of the employee
The employee’s strengths and weaknesses
The training and experience levels of the employee

11. Activity – 6 Levels of Delegation
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12. Activity – Identify your style of Delegation
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13. Steps in Delegation
I – Introduce the task
D- Demonstrate clearly what needs to be done
E - Ensure understanding
A - Allocate authority, information and resources
L - Let go
S - Support and Monitor

14. Introduce the Task
Determine the task
to be delegated
Determine the tasks
to retain
Select the delegate

15. Introduce the Task
Determine the task to
be delegated
Determine the tasks to
retain
Select the delegate
Those tasks you
completed prior to
assuming new role
Those tasks your
delegates have more
experience with
Routine activities
Those things not in your
core competency

16. Introduce the Task
Determine the task to
be delegated
Determine the tasks
to retain
Select the delegate
Supervision of the
subordinates
Long-term planning
Tasks only you can do
Assurance of program
compliance
Dismissal of
volunteers/members/par
ents, etc.

17. Introduce the Task
Determine the task to
be delegated
Determine the tasks to
retain
Select the delegate
Look at the individual
strengths/weaknesses
Determine the areas of
interest
Determine the need for
development of the
delegate

18. Introduce the Task
Use What-Why
Statements:
I want you to do…..
Because you……

19. Demonstrate Clearly
Show examples of previous
work
Explain objectives
Discuss timelines, set deadlines

20. Ensuring Understanding
Clear communication
Ask for clarification
Secure commitment
Don’t say no to them
Collaboratively determine methods for follow-up

21. Allocate…
authority, information, resources
Grant authority to determine process, not desired
outcomes
Provide access to all information sources
Refer delegate to contact persons or specific
resources that have assisted previously
Provide appropriate training to ensure success

22. Let go…
Communicate delegate’s authority
Step back, let them work
Use constrained access
Don’t allow for reverse delegation

23. Support and Monitor
Schedule follow-up meetings
Review progress
Assist, when requested
Avoid interference
Publicly praise progress and completion
Encourage problem solving

24. In your group, select one task from your
previous group work. Determine 5
techniques that would be effective for
supporting/monitoring the progress of a
delegate.