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ANUPAM CHAUHAN
UMA BHARTI
MANJU BAGHEL
HR Ethics
⌂ No well-established mandatory
  professional standards

⌂ Ethics and business knowledge as
  important as HR domain expertise

⌂ Each situation requires a judgment call
Analyzing HR Dilemmas
⌂ Right v. Wrong
 “No one will know if I do not pay taxes on
 this under-the-table income, so I can save
 myself quite a bit of money.”

⌂ Right v. Right
 Selecting the best option
Examples of Right v. Right
            Dilemmas
⌂ It’s right to tell the truth, but it is also right
  to be kind and considerate of peoples’
  feelings and emotions.
⌂ It’s right to apply rules and procedures
  equally, without favoritism, but it is also
  right to give special treatment to hard-
  working, dependable, and productive
  employees.
Examples of Right v. Right Dilemmas
              (cont’d)
⌂ It’s right to spend more time adding more
  quality to your work but it is also right to
  meet deadlines and avoid “diminishing
  returns” on your efforts.

⌂ It’s right to be concerned about short-term
  results, but it is also right to focus on long-
  term growth and stability.
Guidelines for Fostering an Ethical
                Culture
⌂ Have a well developed policy and
  procedures manual
⌂ Enforce policies
⌂ Reward compliance
⌂ Recruit ethical employees
⌂ Create a division to oversee ethics
Guidelines for Fostering an Ethical
                Culture
⌂ Have a well developed policy and
  procedures manual
⌂ Enforce policies
⌂ Reward compliance
⌂ Recruit ethical employees
⌂ Create a division to oversee ethics
Ethical culture in worklife
⌂ Honest communication
⌂ Fair treatment
⌂ Special consideration
⌂ Fair competition
⌂ Responsibility to organisation
⌂ Corporate social responsibility
⌂ Respect for law
In Past

⌂ In 50’s    –     Employees were recruited not to question
                         ‘WHY’ but only ‘To do’.


⌂ In 60’s     –    Terms like manpower, staff and personnel
                           came to used.


⌂ In Late 70’s –   People realized that beyond a point,
                          productivity depended on people.
Evolution Of HR in India

Period        Development status           Emphasis                      Role



1920s-1930s   Beginning                    Welfare                        clerical stroke disciplinary
                                                                         ,dismissal of workers]


1940s-1960s   Struggling for Recognition   Introduction to HR            Administrative
                                           techniques and IR             [leave, bonus, retirement etc]


1970s-1980s                                Strong industrial relations   Managerial
                                           and disputes,Regulatory       [housing, medical leave etc]



1990s         Promising                    Human values,                 Executive
                                           productivity through          [formulating policies, T&D
                                           people                        programs, MDPs etc] and
                                                                         managerial role
Starting of hrm in india

⌂ The world’s first management book, titled ‘Arlhashastra’,
  written three millennium before Christ, codified many aspects
  of human resource practices in Ancient India.



⌂ John Patterson, the president of the company, formed a
  personnel department to manage the griefs of workers after a
  bitter union strike in 1901.
Continued…
⌂ The first Factories Act was adopted in 1881. The
  Factory Commission was appointed in 1885. The
  Factories Act, 1948 (Amended On 1987).

⌂ In 1929 – Royal commission of labour in India.

⌂ In 1931 – J.H. Whitely recommended the abolition of
  ‘JOBBER SYSTEM’ and the appointment of labour
  officers in industrial enterprises.
Continued…
The scope of the function of labour officer was widened during the
  second world war such facilities as housing, medical etc.

              Labour officer <=> Welfare Officer
             Under the Industrial Disputes Act, 1946.

Formulating policies on human resource planning, recruitment and
  selection , training and development etc..


              Welfare Officer <=> Personnel officer
              Under section 49 of factories Act, 1948.
Two professional bodies were found
 In 1948 - Indian Institute Of Personal Management (IIPM) at
            Kolkata .

 In 1950 - The National Institute Of Labour Management (NILM) at
            Mumbai.

 In 1980 – These two professional bodies merged together and
            formed ‘National Institute Of Personnel Management’
            (NIPM) headquartered at Kolkata.

 In 1990 – Milestone was achieved by renaming of American
           ‘Society For Personnel Administration’ (ASPA) as
            the ‘Society For Human Resource Management’
            (SHRM).
LIST OF AMENDING ACTS AND
      ADAPTATION ORDERS
⌂ The Indian Independence (Adaptation of Central Acts
  and Ordinances) Order, 1948.

⌂ The Adaptation of Laws Order, 1950.

⌂ The Part B States (Laws) Act, 1951 (3 of 1951).

⌂ The Industrial Disputes (Amendment and
  Miscellaneous Provisions) Act, 1956 (36 of 1956).
ContinueD…
 The Industrial Employment (Standing Orders) Amendment
  Act, 1961 (16 of 1961) .

 The Industrial Employment (Standing Orders) Amendment
  Act, 1963 (39 of 1963).

 The Central Labour Laws (Extension to Jammu and
  Kashmir) Act, 1970 (51 of 1970).

 The Industrial Employment (Standing Orders) Amendment
  Act, 1982 (18 of 1982).
HR PAST AND PRESENT:




                        04/14/12
                       18
HR Ethics Activities
⌂ Staffing and selection
      ⌂ Fostering the perception of fairness in the processes
        of recruitment and hiring of people.
            ⌂ Formal procedures
            ⌂ Interpersonal treatment
            ⌂ Providing explanation
⌂ Training
      ⌂ How to recognize ethical dilemmas.
      ⌂ How to use ethical frameworks (such as codes of
        conduct) to resolve problems.
      ⌂ How to use HR functions (such as interviews and
        disciplinary practices) in ethical ways.
© 2005 Prentice Hall                    14–20
Inc. All rights reserved.
Staffing and selection
⌂ Know your employment law

⌂ Follow the ethical recruitment guidelines

⌂ Use pre-employment information services

⌂ Use reference checking forms
Training Practices
⌂   Training (future orientation):
     • Education is extremely valued, and training is an extension
       of it.
     • Entry point training programs (3 to12 months of
       orientation).
     • Ongoing training programs.
     • Development programs (promotions involve training).
     • In-house training centers are a common feature in Indian
       organizations.
     • Deductive learning style in training: Known as “top-down
       approach” where learning principles start with general
       concepts and move toward specific application.




©SHRM 2008                           22
Training
⌂ To recognize ethical issues

⌂ Use of ethical guidelines to resolve
  problems

⌂ Targets and methods of ethical training
HR Ethics Activities (cont’d)
⌂ Performance appraisal
      ⌂ Appraisals that make it clear the company adheres to
        high ethical standards by measuring and rewarding
        employees who follow those standards.
⌂ Reward and disciplinary systems
      ⌂ The organization swiftly and harshly punishes
        unethical conduct.
⌂ Workplace aggression and violence
      ⌂ Taking care that HR actions do not foster perceptions
        of inequities that translate into dysfunctional behaviors by
        employees.
© 2005 Prentice Hall             14–24
Inc. All rights reserved.
Performance Appraisal
⌂ Cultural dimensions of collectivism and power distance make
  objective appraisals a challenge.

     Supervisors and subordinates develop close relationships.
     Organizational loyalty is as important as work performance.
     Employee promotions are frequently based on seniority.


⌂ Annual performance appraisals.
⌂ Supervisors provide performance ratings that are frequently inflated
  due to personal relationships.
⌂ Employment at will does not exist in India. Employment termination
  carries a social stigma.


©SHRM 2008                           25
Compensation and Benefits
             ⌂ In addition to a base salary, compensation includes:
                 ⌂   House rent allowance (HRA*).
                 ⌂   Medical allowance.
                 ⌂   Dearness allowance (DA*).
                 ⌂   Leave travel allowance (LTA*).



             ⌂ Several categories of leave (vacation) exist:
                 ⌂ Sick leave: 7 days (medical certificate required).
                 ⌂ Casual leave: 7 days (for personal and family
                   emergencies, requires prior permission of boss).
                   Employees can take maximum 2 days at a time
                 ⌂ Annual leave: 3 weeks (after one year of employment).
                 ⌂ Federal holidays: About 20 days.



©SHRM 2008                            26
Compensation and Benefits
⌂ Retirement age:
    ⌂ 55-60 years (private sector);.
    ⌂ 60 years (public sector).
⌂ Retirement Benefits: Employees receive two lump-sum payments when they
  retire:
   ⌂ Provident Fund (similar to 401(k))
         • Typical contributions: 10-12 percent of base salary (employer and
           employee).
         • Payable on retirement, voluntary separation, death.

    ⌂ Gratuity
       • Only employer contributes (15 days salary per year of service).
       • Tax-exempt for employees.
       • Payable on retirement, voluntary separation, death.

©SHRM 2008                             27
Compensation and Benefits
⌂ Organizations are seen as an extension of the family.

     Provide both short-term and long-term personal loans.

     Personal loans for housing, car, home maintenance and family
      emergencies.

     Loan amounts vary by position and level in organization.

     All employees after their probation (confirmation) period are eligible.

⌂ Many medium and large organizations have cafeterias with
  subsidized lunch facilities.


©SHRM 2008                             28
Compensation and Benefits
⌂ Executives receive special benefits to reflect status such as:

    •   Club memberships.
    •   Overseas training.
    •   Company housing.
    •   Company cars.
       ⌂ Provided with drivers.
       ⌂ International cars.
       ⌂ Operational and maintenance costs.
    • Phone bill reimbursements.
       ⌂ Organizations provide business and cell phones.




©SHRM 2008                          29
Equal opportunity laws

⌂ Age discrimination



⌂ Disability
⌂ Ethnic/National origin, colour, race,
  religion, gender
⌂ Fair labour standards
Reward and disciplinary
           systems
⌂ Performance appraisal

⌂ Appeals and grievance procedure

⌂ Discipline system
Ethical discipline
⌂ People not employees
⌂ Job description is clear
⌂ ”What to do ” attitude compared to ”Don’t
  do this” attitude
⌂ Top managers example
Effective dismissal
⌂ Factors
  ⌂ Legal and valid reasons for dismissal
  ⌂ Explain the reasons
  ⌂ Be firm with your decision
⌂ Process
  ⌂ Informal action
  ⌂ Disciplinary meeting
  ⌂ First written warning
  ⌂ Second written warning
Termination interview
⌂ Be straightforward
⌂ Explain the purpose of the interview
⌂ Benefits after losing the job
⌂ Document the exit interview
⌂ Be prepared for questions
 A salary and benefit audit identifies a grading error which
advantages a high performing employee, but the manager
instructs that the error be concealed

 A senior manager's serious disciplinary offence is hushed
up, while for the same misconduct, ER practitioners have
instructions to institute an immediate disciplinary enquiry in
the case of junior managers and line supervisors

 A line manager dismisses an employee with a known
terminal illness, or a disability, which causes the family to lose
the death benefit, and leave with nothing, even though the
employee could have been retained until demise;
In a labour dispute in the High Court , the ER Manager or
legal representative deliberately does not call the HR
practitioner as a key witness, and crucial evidence is not
given and an unfair outcome happens

 In the recruitment process, a Safety Manager places
pressure on an HR practitioner to disclose confidential health
status information, which is then used to justify not hiring the
person

 The HR executive places insurance business with a
specific insurer or broker in order to receive a kickback or
commission for doing so
The employer's Employment Equity Plan as submitted to
the Department of Labour is deliberately not being followed;

An contracted-in medical practitioner decides to side with
the IR Manager in a disciplinary enquiry into an allegation of
misconduct for intoxication at work, to maintain good
relations and keep their contract with the employer

 A Safety Manager ignores a medical practitioner's Health
Risk Report, or fails to respond within a reasonable time (or
to respond at all) to the key safety and health compliance
recommendations by the doctor in it
 An HR Manager pressurises the medical practitioner to
declare an employee unsafe, to allow the employee to be
removed from their post or to dismiss or retrench them;

 A line manager or senior practitioner appoints his or her
relative or business associate in contravention of the
established recruitment procedure

 An employed practitioner decides not to confront the
Manager they report to, because the annual performance
review cycle is coming up;

 A line manager refuses to establish posts which can be used
for return to work from benefits or sick leave, or to provide 'light
duty';
Human Costs
⌂ Unethical business environments can:
  ⌂ Demotivate individuals
  ⌂ Make good employees leave the company
  ⌂ Attract unethical employees
  ⌂ Lead to the lack of trust by the employees for
    the company
What Is Trade Union?
⌂ A trade union or labour union is an
  organization of workers who have banded
  together to achieve common goals in key
  areas such as wages, hours, and working
  conditions.
Role of trade unions
⌂ To negotiate better wages with the employers
  ⌂ Basic pay, Overtime payments, pensions
⌂ To negotiate the number of working hours
⌂ To ask for suitable holidays
  ⌂ Maternity & Paternity rights
⌂ To demand for better working conditions
  ⌂ Health rights, Safety rights
⌂ Unions also help with educating & training of
  workers to improve skills
Role of trade unions

⌂ Unions sometimes participate in measures to
  improve product demand.
⌂ Unions sometimes provide workers benefits like
  pay during strikes, sickness & unemployment.
⌂ Some Unions are also known to run co-operative
  societies to offer benefits like loans at lower
  interest rates.
⌂ Unions work with the governments to introduce
  legislations to benefit workers – example fixing a
  national minimum wage.
Social responsibilities of trade unions
  include:
⌂ promoting and maintaining national
  integration by reducing the number of
  industrial disputes
⌂ incorporating a sense of corporate social
  responsibility in workers
⌂ achieving industrial peace
Trade Unions & Wage Claims
⌂ Trade Unions demand wage increase
  on account of
  ⌂ Hard work & increased productivity
  ⌂ Increased profits
  ⌂ Comparing wages of similar workers –
    Comparability argument
  ⌂ Increased cost of living
INDUSTRIAL ACTION
Some Images Of Trade Unions
Strikes

⌂ A strike is a very powerful weapon used by trade
  unions and other labor associations to get their
  demands accepted. It generally involves quitting
  of work by a group of workers for the purpose of
  bringing the pressure on their employer so that
  their demands get accepted. When workers
  collectively cease to work in a particular
  industry, they are said to be on strike.
Causes of strikes
Strikes can occur because of the following reasons:
⌂ Dissatisfaction with company policy
⌂ Salary and incentive problems
⌂ Increment not up to the mark
⌂ Wrongful discharge or dismissal of workmen
⌂ Withdrawal of any concession or privilege
⌂ Hours of work and rest intervals
⌂ Leaves with wages and holidays
⌂ Bonus, profit sharing, Provident fund and gratuity
⌂ Retrenchment of workmen and closure of establishment
⌂ Dispute connected with minimum wages
Legal Aspects Of HRM
⌂ Discrimination
   ⌂ When someone is denied a job or position for non job related reasons

⌂ Equal Employment Opportunity
   ⌂ The right to employment and advancement without regard to race,
     religion, sex, color or national origin

⌂ Affirmative Action
   ⌂ An effort to give preference in employment to women or other minorities


⌂ Comparable Worth
   ⌂ Persons performing jobs of similar worth should receive comparable pay

⌂ Bona-fide Occupational Qualifications
   ⌂ Employment criteria justified by capacity to perform a job
Legal Aspects Of HRM
UNETHICAL PRACTICES
⌂ Worker Adjustment and Retraining Notification
  Act (1989)
      ⌂ Employment losses covered by the law:
             ⌂ Terminations other than discharges for cause, voluntary
               departures, or retirement
             ⌂ Layoffs exceeding six months
             ⌂ Reductions of more than 50% in employee’s work hours
               during each month of any six-month period.
      ⌂ Penalty for failing to give notice
             ⌂ One day’s pay and benefits to each employee for each day’s
               notice that should have been given, up to 60 days.
© 2005 Prentice Hall Inc. All         14–53
rights reserved.
Layoffs
⌂ Layoff are not terminations.
⌂ Temporary layoffs occur when:
      ⌂ There is no work available for employees.
      ⌂ Management expects the no-work situation to
        be temporary and probably short term.
      ⌂ Management intends to recall the employees
        when work is again available.

© 2005 Prentice Hall          14–54
Inc. All rights reserved.
Bumping/Layoff Procedures
⌂ Seniority is usually the ultimate determinant of who will
  work.
⌂ Seniority can give way to merit or ability, but usually only
  when no senior employee is qualified for a particular job.
⌂ Seniority is usually based on the date the employee
  joined the organization, not the date he or she took a
  particular job.
⌂ Companywide seniority allows an employee in one job to
  bump or displace an employee in another job, provided
  the more senior person can do the job without further
  training.
© 2005 Prentice Hall         14–55
Inc. All rights reserved.
Alternatives to Layoffs
⌂ Voluntarily reducing employees’ pay to keep everyone
  working.
⌂ Concentrating employees’ vacations during slow periods.
⌂ Taking voluntary time off to reduce the employer’s
  payroll.
⌂ Taking a “rings of defense approach” by hiring temporary
  workers that can be let go early.




© 2005 Prentice Hall        14–56
Inc. All rights reserved.
FACTORIES ACT, 1948.
INTRODUCTION
In India the first Factories Act was passed in 1881. This Act
was basically designed to protect children and to provide few
measures for health and safety of the workers. This law was
applicable to only those factories, which employed 100 or
more workers. In 1891 another factories Act was passed
which extended to the factories employing 50 or more
workers.
Definition of a Factory:-
“Factory” is defined in Section 2(m) of the Act. It means any premises
    including the precincts thereof-
ii.    Whereon ten or more workers are working, or were working on any day
       of the preceding twelve months, and in any part of which a manufacturing
       process is being carried on with the aid of power, or is ordinarily so
       carried on; or
iii.   Whereon twenty or more workers are working, or were working on any
       day of the preceding twelve months, and in any part of which a
       manufacturing process is being carried on without the aid of power, or is
       ordinarily so carried on;
But does not include a mine subject to the operation of the Mines Act,1952 or
    a mobile unit belonging to the Armed forces of the Union, a railway
    running shed or a hotel, restaurant or eating place.
Employee Privacy
⌂ Employee privacy violations upheld by courts:
      ⌂    Intrusion (locker room and bathroom surveillance)
      ⌂    Publication of private matters
      ⌂    Disclosure of medical records
      ⌂    Appropriation of an employee’s name or likeness
⌂ Actions triggering privacy violations:
      ⌂    Background checks
      ⌂    Monitoring off-duty conduct and lifestyle
      ⌂    Workplace searches
      ⌂    Monitoring of workplace
© 2005 Prentice Hall Inc. All          14–60
rights reserved.
Managing Dismissals
⌂ Dismissal
      ⌂ Involuntary termination of an employee’s employment
        with the firm.
⌂ Terminate-at-will rule
      ⌂ Without a contract, the employee can resign for any
        reason, at will, and the employer can similarly dismiss
        the employee for any reason (or no reason), at will.
      ⌂ Limitations on “terminate-at-will”
             ⌂ Violation of public
             ⌂ Implied contract
             ⌂ Good faith
© 2005 Prentice Hall Inc. All        14–61
rights reserved.
mployer to ensure health of workers pertaining to


Cleanliness Disposal of wastes and effluents -Sec 12

Ventilation and temperature dust and fume -     Sec 13

Overcrowding Artificial humidification Lighting – Sec. 14

Drinking water Spittoons. - Sec. 18
afety Measures


  Fencing of machinery – Sec. 21

  Work on near machinery in motion. – Sec 22

 Employment prohibition of      young   persons   on   dangerous
 machines. – Sec 23
Self-acting machines.- Sec 25

  Casing of new machinery.-for cutting off power. – Sec 24
  Striking gear and devices Sec 26

  Prohibition of employment of women and children near cotton-
openers.- Sec 27
Welfare Measures


• Washing facilities – Sec 42
• Facilities for storing and drying clothing – Sec 43
• Facilities for sitting – Sec 44
• First-aid appliances – one first aid box not less than one for
every 150 workers– Sec 45
• Canteens when there are 250 or more workers. – Sec 46
• Shelters, rest rooms and lunch rooms when there are 150
or more workers. – Sec 47
• Crèches when there are 30 or more women workers. – Sec
Working Hours, Spread Over & Overtime of Adults
• Weekly hours not more than 48 - Sec: 51
• Daily hours, not more than 9 hours. - Sec: 54
• Intervals for rest at least ½ hour on working for 5
hours. - Sec: 55
• Spread over not more than 10½ hours. - Sec: 56
• Overlapping shifts prohibited. - Sec: 58
• Extra wages for overtime double than normal rate of
wages - Sec:59
• Restrictions on employment of women before 6AM and
beyond 7 PM. - Sec: 60
Annual Leave with Wages


• A worker having worked for 240 days @ one day for every
20 days and for a child one day for working of 15 days.
• Accumulation of leave for 30 days.
                                                    Sec. 79
Sec.92 to 106
OFFENCE                                               PENALTIES


• For contravention of the Provisions of the Act or   • Imprisonment upto 2 years or fine upto
Rules                                                 Rs.1,00,000 or both

• On Continuation of contravention                    • Rs.1000 per day


• On contravention of Chapter IV pertaining to
safety or dangerous operations.                        Not less than Rs.25000 in case of death.

                                                        Not less than Rs.5000 in case of serious injuries.
• Subsequent contravention of some provisions         • Imprisonment upto 3 years or fine not less than
                                                      Rs.10, 000 which may extend to Rs.2, 00,000.


• Obstructing Inspectors                              • Imprisonment upto 6 months or fine upto
                                                      Rs.10, 000 or both.


• Wrongful disclosing result pertaining to results    • Imprisonment upto 6 months or fine upto
of analysis.                                          Rs.10, 000 or both.


• For contravention of the provisions of Sec.41B,
41C and 41H pertaining to compulsory disclosure         Imprisonment upto 7 years with fine upto Rs.2,
of information by occupier, specific responsibility   00,000 and on continuation fine @ Rs.5, 000 per
of occupier or right of workers to work imminent      day.
danger.
Coping with Turbulent Times in the Indian Aviation
                    Industry



    Jet airways layoff- what kind of
                HRM?
THE CASE
⌂ The case is about the retrenchment drama that
  unfolded in one of India’s leading aviation companies,
  Jet Airways (India) Limited in Oct 2008.

⌂ More than thousand employees were laid off.

⌂ It was a part of major Cost-cutting exercise to tackle
  Global slowdown and price hike of Aviation fuel.
The retrenchment drama
             unfolds…..
⌂ Oct 16, 2008, Jet announced that it would lay off
  nearly 1,100 of its staffs to streamline operation.

⌂ A day after it had already laid off around 800 of
  its cabin crew members.

⌂ Simultaneously announced second phase of
  lay-off of 1100 employees, mainly from
  departments like flight attendant, cockpit crew
  etc.
Retrenchment drama
            unfolds……
⌂ Amidst great furor and opposition by various
  organizations and political parties, Naresh
  Goyal , chairman of Jet, reinstated the
  employees a day later the great emotional
  drama.

⌂ November 2008, Jet decided on a 20% cut in
  the salaries of its pilots, engineers, and some
  other staffs.
Some salient issues……

⌂ Employees were FIRED with no PRIOR
  NOTICE

⌂ The entire force of unconfirmed staff was being
  laid off on a 30-day compensation package

⌂ Company took action only against lower staffs.
Ethical issues……
Some most crucial questions unanswered….
Where would those 1900 employees go?
 Why took action only against lower grade
 staffs?
 Senior management was very less affected.
 What would be the future of those students
 currently taking courses in cabin crew,
 captain etc?
Ethical issues…….
 Why did the Jet CEO enter the competitive
 market, instead of playing down after foreseeing
 risks?
  Some quotes made by higher officials…..
   "A total of 1,900 people are being served separation notice. 800 have already
 been served notice. In the next few days the others will also be served notice. It
 is an attempt to save the jobs of remaining 11,100 employees,“
                                                        Saroj Datta (Exe Director)
   “It is a difficult decision but we had to take it,”
                                                        Wolfgang Schaeur (CEO)


 It throws a serious question towards the accountability
 of an organization to its employees……….
Some observations…..
 The very existence of any company is
 because of its employees.

 Company keeps on focusing on customer
 satisfaction when its own people are so
 highly dissatisfied.

 Employees are more than just-a-
 resource.
Protest against management……
Points to ponder
 No company would know of a risk over night, its
  built over a period and there should not be any
  drastic decision which may endanger its
  employees.
 More accountability from top management.
 The role of HR executive is important to
  ascertain that people’s interests are not left
  aside in the race for profits
 The HR executive to ensure no discrimination in
  pay cut and lay off.
 Before reaching to decision, make environment
  conducive to acceptance of decision.
General aspects
Questions for discussion
Q.Can there should be separate canteen for
 top level management and lower level
 management?
Q.Should IIM charge high fee
   than other B-School?
Before joining any MBA Course)

    What - What type of institutes you can get admission?


    Why - Why you want to do MBA – for getting good job , starting your
    own company as an entrepreneur or getting one more degree?


    Where - Where can you afford to do MBA – Foreign Country, any
    reputed institute in India or any institute with low budget ?


    When - When you want to do MBA – Just after graduation, after getting
    4 -5 years experience, or along with your job?


    How - How will you pay back your fees and ROI for the same?


    Which - Which specialization attracts you or can get job for you?
All reputed B Schools of North America, Europe and Oceania are very
costly – Fees & Stay costs varying from Rs 30 Lakhs to 60 Lakhs (all
inclusive)

The popular institutes like ISB (Hyderabad), IIMs etc
normally charge between Rs 7 Lakhs to Rs 20 Lakhs (New IIMs and
management institutes of IITs charge less).

FMS Delhi charges very less fees for their high quality education, but
most of other institutes approved or run by Govt. Universities charging very
low fees are other type of FMS (Factory for Management
Studies!) giving very low quality education, without proper faculty, facility
and infrastructure.

Any private institute charging less than Rs 3 or 4 Lakhs fees may not
be in position to impart high standard education.

But private B Schools charging high fees and comparing them with
IIMs, also may not be providing good quality education . These could
be other type of IIM – ‘Interested In Money!’ only.
Categorization of MBA colleges in India and their
fee structure
The business schools in India are categorized into three. They
are Class-A, Class-B and Class-C.

The B-Schools coming under Class-A are the most reputed
institutes in the country offering MBA courses. One of the
examples for the Class-A institutions is the Indian Institute of
Management. There are 10 IIM’s that are spread all over the
country. The admission in these institutes is given only for the
outstanding students. Thus the fee structure for the programmes
in these institutes will also be higher. To pursue the MBA
graduation from IIM, one has to pay about Rs. 12 lakhs. The
present scenario states that IIM is going to raise the fee
structure for the MBA programmes. In such situation students
have to spend around Rs.15 lakhs in order to pursue degree
from these institutes.
The Class-B institutes are considered as the second top option
chosen by the students who fail to land up in IIMs. This class
includes the B-Schools like XLRI, Narsee Monjee, FMS Delhi and
many more. For pursuing MBA in these institutions students have
to spend around Rs.5 to 8 lakhs. It will vary according to the
institute.

The Class-C institutions are the last choice favored by the
students for pursuing MBA. These least choice institutes charges
around Rs.2 to 6 lakhs for the two year programme.
The admission to all these institutions is made based on the score
obtained by the candidates in the concerned entrance
examinations organized by the universities. Some of the entrance
tests for MBA in India are MAT, CAT, XAT, etc.
Besides all, the reputed business institutions in abroad charges
around Rs.20 to 30 lakhs and this is considered as the standard
fees for the MBA courses offered there.
IIM is an option but not the only option
Thank You.

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Ethics in hr(bev)

  • 2. HR Ethics ⌂ No well-established mandatory professional standards ⌂ Ethics and business knowledge as important as HR domain expertise ⌂ Each situation requires a judgment call
  • 3. Analyzing HR Dilemmas ⌂ Right v. Wrong “No one will know if I do not pay taxes on this under-the-table income, so I can save myself quite a bit of money.” ⌂ Right v. Right Selecting the best option
  • 4. Examples of Right v. Right Dilemmas ⌂ It’s right to tell the truth, but it is also right to be kind and considerate of peoples’ feelings and emotions. ⌂ It’s right to apply rules and procedures equally, without favoritism, but it is also right to give special treatment to hard- working, dependable, and productive employees.
  • 5. Examples of Right v. Right Dilemmas (cont’d) ⌂ It’s right to spend more time adding more quality to your work but it is also right to meet deadlines and avoid “diminishing returns” on your efforts. ⌂ It’s right to be concerned about short-term results, but it is also right to focus on long- term growth and stability.
  • 6. Guidelines for Fostering an Ethical Culture ⌂ Have a well developed policy and procedures manual ⌂ Enforce policies ⌂ Reward compliance ⌂ Recruit ethical employees ⌂ Create a division to oversee ethics
  • 7. Guidelines for Fostering an Ethical Culture ⌂ Have a well developed policy and procedures manual ⌂ Enforce policies ⌂ Reward compliance ⌂ Recruit ethical employees ⌂ Create a division to oversee ethics
  • 8. Ethical culture in worklife ⌂ Honest communication ⌂ Fair treatment ⌂ Special consideration ⌂ Fair competition ⌂ Responsibility to organisation ⌂ Corporate social responsibility ⌂ Respect for law
  • 9.
  • 10. In Past ⌂ In 50’s – Employees were recruited not to question ‘WHY’ but only ‘To do’. ⌂ In 60’s – Terms like manpower, staff and personnel came to used. ⌂ In Late 70’s – People realized that beyond a point, productivity depended on people.
  • 11. Evolution Of HR in India Period Development status Emphasis Role 1920s-1930s Beginning Welfare clerical stroke disciplinary ,dismissal of workers] 1940s-1960s Struggling for Recognition Introduction to HR Administrative techniques and IR [leave, bonus, retirement etc] 1970s-1980s Strong industrial relations Managerial and disputes,Regulatory [housing, medical leave etc] 1990s Promising Human values, Executive productivity through [formulating policies, T&D people programs, MDPs etc] and managerial role
  • 12. Starting of hrm in india ⌂ The world’s first management book, titled ‘Arlhashastra’, written three millennium before Christ, codified many aspects of human resource practices in Ancient India. ⌂ John Patterson, the president of the company, formed a personnel department to manage the griefs of workers after a bitter union strike in 1901.
  • 13. Continued… ⌂ The first Factories Act was adopted in 1881. The Factory Commission was appointed in 1885. The Factories Act, 1948 (Amended On 1987). ⌂ In 1929 – Royal commission of labour in India. ⌂ In 1931 – J.H. Whitely recommended the abolition of ‘JOBBER SYSTEM’ and the appointment of labour officers in industrial enterprises.
  • 14. Continued… The scope of the function of labour officer was widened during the second world war such facilities as housing, medical etc. Labour officer <=> Welfare Officer Under the Industrial Disputes Act, 1946. Formulating policies on human resource planning, recruitment and selection , training and development etc.. Welfare Officer <=> Personnel officer Under section 49 of factories Act, 1948.
  • 15. Two professional bodies were found  In 1948 - Indian Institute Of Personal Management (IIPM) at Kolkata .  In 1950 - The National Institute Of Labour Management (NILM) at Mumbai.  In 1980 – These two professional bodies merged together and formed ‘National Institute Of Personnel Management’ (NIPM) headquartered at Kolkata.  In 1990 – Milestone was achieved by renaming of American ‘Society For Personnel Administration’ (ASPA) as the ‘Society For Human Resource Management’ (SHRM).
  • 16. LIST OF AMENDING ACTS AND ADAPTATION ORDERS ⌂ The Indian Independence (Adaptation of Central Acts and Ordinances) Order, 1948. ⌂ The Adaptation of Laws Order, 1950. ⌂ The Part B States (Laws) Act, 1951 (3 of 1951). ⌂ The Industrial Disputes (Amendment and Miscellaneous Provisions) Act, 1956 (36 of 1956).
  • 17. ContinueD…  The Industrial Employment (Standing Orders) Amendment Act, 1961 (16 of 1961) .  The Industrial Employment (Standing Orders) Amendment Act, 1963 (39 of 1963).  The Central Labour Laws (Extension to Jammu and Kashmir) Act, 1970 (51 of 1970).  The Industrial Employment (Standing Orders) Amendment Act, 1982 (18 of 1982).
  • 18. HR PAST AND PRESENT: 04/14/12 18
  • 19.
  • 20. HR Ethics Activities ⌂ Staffing and selection ⌂ Fostering the perception of fairness in the processes of recruitment and hiring of people. ⌂ Formal procedures ⌂ Interpersonal treatment ⌂ Providing explanation ⌂ Training ⌂ How to recognize ethical dilemmas. ⌂ How to use ethical frameworks (such as codes of conduct) to resolve problems. ⌂ How to use HR functions (such as interviews and disciplinary practices) in ethical ways. © 2005 Prentice Hall 14–20 Inc. All rights reserved.
  • 21. Staffing and selection ⌂ Know your employment law ⌂ Follow the ethical recruitment guidelines ⌂ Use pre-employment information services ⌂ Use reference checking forms
  • 22. Training Practices ⌂ Training (future orientation): • Education is extremely valued, and training is an extension of it. • Entry point training programs (3 to12 months of orientation). • Ongoing training programs. • Development programs (promotions involve training). • In-house training centers are a common feature in Indian organizations. • Deductive learning style in training: Known as “top-down approach” where learning principles start with general concepts and move toward specific application. ©SHRM 2008 22
  • 23. Training ⌂ To recognize ethical issues ⌂ Use of ethical guidelines to resolve problems ⌂ Targets and methods of ethical training
  • 24. HR Ethics Activities (cont’d) ⌂ Performance appraisal ⌂ Appraisals that make it clear the company adheres to high ethical standards by measuring and rewarding employees who follow those standards. ⌂ Reward and disciplinary systems ⌂ The organization swiftly and harshly punishes unethical conduct. ⌂ Workplace aggression and violence ⌂ Taking care that HR actions do not foster perceptions of inequities that translate into dysfunctional behaviors by employees. © 2005 Prentice Hall 14–24 Inc. All rights reserved.
  • 25. Performance Appraisal ⌂ Cultural dimensions of collectivism and power distance make objective appraisals a challenge.  Supervisors and subordinates develop close relationships.  Organizational loyalty is as important as work performance.  Employee promotions are frequently based on seniority. ⌂ Annual performance appraisals. ⌂ Supervisors provide performance ratings that are frequently inflated due to personal relationships. ⌂ Employment at will does not exist in India. Employment termination carries a social stigma. ©SHRM 2008 25
  • 26. Compensation and Benefits ⌂ In addition to a base salary, compensation includes: ⌂ House rent allowance (HRA*). ⌂ Medical allowance. ⌂ Dearness allowance (DA*). ⌂ Leave travel allowance (LTA*). ⌂ Several categories of leave (vacation) exist: ⌂ Sick leave: 7 days (medical certificate required). ⌂ Casual leave: 7 days (for personal and family emergencies, requires prior permission of boss). Employees can take maximum 2 days at a time ⌂ Annual leave: 3 weeks (after one year of employment). ⌂ Federal holidays: About 20 days. ©SHRM 2008 26
  • 27. Compensation and Benefits ⌂ Retirement age: ⌂ 55-60 years (private sector);. ⌂ 60 years (public sector). ⌂ Retirement Benefits: Employees receive two lump-sum payments when they retire: ⌂ Provident Fund (similar to 401(k)) • Typical contributions: 10-12 percent of base salary (employer and employee). • Payable on retirement, voluntary separation, death. ⌂ Gratuity • Only employer contributes (15 days salary per year of service). • Tax-exempt for employees. • Payable on retirement, voluntary separation, death. ©SHRM 2008 27
  • 28. Compensation and Benefits ⌂ Organizations are seen as an extension of the family.  Provide both short-term and long-term personal loans.  Personal loans for housing, car, home maintenance and family emergencies.  Loan amounts vary by position and level in organization.  All employees after their probation (confirmation) period are eligible. ⌂ Many medium and large organizations have cafeterias with subsidized lunch facilities. ©SHRM 2008 28
  • 29. Compensation and Benefits ⌂ Executives receive special benefits to reflect status such as: • Club memberships. • Overseas training. • Company housing. • Company cars. ⌂ Provided with drivers. ⌂ International cars. ⌂ Operational and maintenance costs. • Phone bill reimbursements. ⌂ Organizations provide business and cell phones. ©SHRM 2008 29
  • 30. Equal opportunity laws ⌂ Age discrimination ⌂ Disability ⌂ Ethnic/National origin, colour, race, religion, gender ⌂ Fair labour standards
  • 31. Reward and disciplinary systems ⌂ Performance appraisal ⌂ Appeals and grievance procedure ⌂ Discipline system
  • 32. Ethical discipline ⌂ People not employees ⌂ Job description is clear ⌂ ”What to do ” attitude compared to ”Don’t do this” attitude ⌂ Top managers example
  • 33. Effective dismissal ⌂ Factors ⌂ Legal and valid reasons for dismissal ⌂ Explain the reasons ⌂ Be firm with your decision ⌂ Process ⌂ Informal action ⌂ Disciplinary meeting ⌂ First written warning ⌂ Second written warning
  • 34. Termination interview ⌂ Be straightforward ⌂ Explain the purpose of the interview ⌂ Benefits after losing the job ⌂ Document the exit interview ⌂ Be prepared for questions
  • 35.
  • 36.  A salary and benefit audit identifies a grading error which advantages a high performing employee, but the manager instructs that the error be concealed  A senior manager's serious disciplinary offence is hushed up, while for the same misconduct, ER practitioners have instructions to institute an immediate disciplinary enquiry in the case of junior managers and line supervisors  A line manager dismisses an employee with a known terminal illness, or a disability, which causes the family to lose the death benefit, and leave with nothing, even though the employee could have been retained until demise;
  • 37. In a labour dispute in the High Court , the ER Manager or legal representative deliberately does not call the HR practitioner as a key witness, and crucial evidence is not given and an unfair outcome happens  In the recruitment process, a Safety Manager places pressure on an HR practitioner to disclose confidential health status information, which is then used to justify not hiring the person  The HR executive places insurance business with a specific insurer or broker in order to receive a kickback or commission for doing so
  • 38. The employer's Employment Equity Plan as submitted to the Department of Labour is deliberately not being followed; An contracted-in medical practitioner decides to side with the IR Manager in a disciplinary enquiry into an allegation of misconduct for intoxication at work, to maintain good relations and keep their contract with the employer  A Safety Manager ignores a medical practitioner's Health Risk Report, or fails to respond within a reasonable time (or to respond at all) to the key safety and health compliance recommendations by the doctor in it
  • 39.  An HR Manager pressurises the medical practitioner to declare an employee unsafe, to allow the employee to be removed from their post or to dismiss or retrench them;  A line manager or senior practitioner appoints his or her relative or business associate in contravention of the established recruitment procedure  An employed practitioner decides not to confront the Manager they report to, because the annual performance review cycle is coming up;  A line manager refuses to establish posts which can be used for return to work from benefits or sick leave, or to provide 'light duty';
  • 40. Human Costs ⌂ Unethical business environments can: ⌂ Demotivate individuals ⌂ Make good employees leave the company ⌂ Attract unethical employees ⌂ Lead to the lack of trust by the employees for the company
  • 41.
  • 42. What Is Trade Union? ⌂ A trade union or labour union is an organization of workers who have banded together to achieve common goals in key areas such as wages, hours, and working conditions.
  • 43. Role of trade unions ⌂ To negotiate better wages with the employers ⌂ Basic pay, Overtime payments, pensions ⌂ To negotiate the number of working hours ⌂ To ask for suitable holidays ⌂ Maternity & Paternity rights ⌂ To demand for better working conditions ⌂ Health rights, Safety rights ⌂ Unions also help with educating & training of workers to improve skills
  • 44. Role of trade unions ⌂ Unions sometimes participate in measures to improve product demand. ⌂ Unions sometimes provide workers benefits like pay during strikes, sickness & unemployment. ⌂ Some Unions are also known to run co-operative societies to offer benefits like loans at lower interest rates. ⌂ Unions work with the governments to introduce legislations to benefit workers – example fixing a national minimum wage.
  • 45. Social responsibilities of trade unions include: ⌂ promoting and maintaining national integration by reducing the number of industrial disputes ⌂ incorporating a sense of corporate social responsibility in workers ⌂ achieving industrial peace
  • 46. Trade Unions & Wage Claims ⌂ Trade Unions demand wage increase on account of ⌂ Hard work & increased productivity ⌂ Increased profits ⌂ Comparing wages of similar workers – Comparability argument ⌂ Increased cost of living
  • 48. Some Images Of Trade Unions
  • 49. Strikes ⌂ A strike is a very powerful weapon used by trade unions and other labor associations to get their demands accepted. It generally involves quitting of work by a group of workers for the purpose of bringing the pressure on their employer so that their demands get accepted. When workers collectively cease to work in a particular industry, they are said to be on strike.
  • 50. Causes of strikes Strikes can occur because of the following reasons: ⌂ Dissatisfaction with company policy ⌂ Salary and incentive problems ⌂ Increment not up to the mark ⌂ Wrongful discharge or dismissal of workmen ⌂ Withdrawal of any concession or privilege ⌂ Hours of work and rest intervals ⌂ Leaves with wages and holidays ⌂ Bonus, profit sharing, Provident fund and gratuity ⌂ Retrenchment of workmen and closure of establishment ⌂ Dispute connected with minimum wages
  • 51. Legal Aspects Of HRM ⌂ Discrimination ⌂ When someone is denied a job or position for non job related reasons ⌂ Equal Employment Opportunity ⌂ The right to employment and advancement without regard to race, religion, sex, color or national origin ⌂ Affirmative Action ⌂ An effort to give preference in employment to women or other minorities ⌂ Comparable Worth ⌂ Persons performing jobs of similar worth should receive comparable pay ⌂ Bona-fide Occupational Qualifications ⌂ Employment criteria justified by capacity to perform a job
  • 53. UNETHICAL PRACTICES ⌂ Worker Adjustment and Retraining Notification Act (1989) ⌂ Employment losses covered by the law: ⌂ Terminations other than discharges for cause, voluntary departures, or retirement ⌂ Layoffs exceeding six months ⌂ Reductions of more than 50% in employee’s work hours during each month of any six-month period. ⌂ Penalty for failing to give notice ⌂ One day’s pay and benefits to each employee for each day’s notice that should have been given, up to 60 days. © 2005 Prentice Hall Inc. All 14–53 rights reserved.
  • 54. Layoffs ⌂ Layoff are not terminations. ⌂ Temporary layoffs occur when: ⌂ There is no work available for employees. ⌂ Management expects the no-work situation to be temporary and probably short term. ⌂ Management intends to recall the employees when work is again available. © 2005 Prentice Hall 14–54 Inc. All rights reserved.
  • 55. Bumping/Layoff Procedures ⌂ Seniority is usually the ultimate determinant of who will work. ⌂ Seniority can give way to merit or ability, but usually only when no senior employee is qualified for a particular job. ⌂ Seniority is usually based on the date the employee joined the organization, not the date he or she took a particular job. ⌂ Companywide seniority allows an employee in one job to bump or displace an employee in another job, provided the more senior person can do the job without further training. © 2005 Prentice Hall 14–55 Inc. All rights reserved.
  • 56. Alternatives to Layoffs ⌂ Voluntarily reducing employees’ pay to keep everyone working. ⌂ Concentrating employees’ vacations during slow periods. ⌂ Taking voluntary time off to reduce the employer’s payroll. ⌂ Taking a “rings of defense approach” by hiring temporary workers that can be let go early. © 2005 Prentice Hall 14–56 Inc. All rights reserved.
  • 58. INTRODUCTION In India the first Factories Act was passed in 1881. This Act was basically designed to protect children and to provide few measures for health and safety of the workers. This law was applicable to only those factories, which employed 100 or more workers. In 1891 another factories Act was passed which extended to the factories employing 50 or more workers.
  • 59. Definition of a Factory:- “Factory” is defined in Section 2(m) of the Act. It means any premises including the precincts thereof- ii. Whereon ten or more workers are working, or were working on any day of the preceding twelve months, and in any part of which a manufacturing process is being carried on with the aid of power, or is ordinarily so carried on; or iii. Whereon twenty or more workers are working, or were working on any day of the preceding twelve months, and in any part of which a manufacturing process is being carried on without the aid of power, or is ordinarily so carried on; But does not include a mine subject to the operation of the Mines Act,1952 or a mobile unit belonging to the Armed forces of the Union, a railway running shed or a hotel, restaurant or eating place.
  • 60. Employee Privacy ⌂ Employee privacy violations upheld by courts: ⌂ Intrusion (locker room and bathroom surveillance) ⌂ Publication of private matters ⌂ Disclosure of medical records ⌂ Appropriation of an employee’s name or likeness ⌂ Actions triggering privacy violations: ⌂ Background checks ⌂ Monitoring off-duty conduct and lifestyle ⌂ Workplace searches ⌂ Monitoring of workplace © 2005 Prentice Hall Inc. All 14–60 rights reserved.
  • 61. Managing Dismissals ⌂ Dismissal ⌂ Involuntary termination of an employee’s employment with the firm. ⌂ Terminate-at-will rule ⌂ Without a contract, the employee can resign for any reason, at will, and the employer can similarly dismiss the employee for any reason (or no reason), at will. ⌂ Limitations on “terminate-at-will” ⌂ Violation of public ⌂ Implied contract ⌂ Good faith © 2005 Prentice Hall Inc. All 14–61 rights reserved.
  • 62. mployer to ensure health of workers pertaining to Cleanliness Disposal of wastes and effluents -Sec 12 Ventilation and temperature dust and fume - Sec 13 Overcrowding Artificial humidification Lighting – Sec. 14 Drinking water Spittoons. - Sec. 18
  • 63. afety Measures Fencing of machinery – Sec. 21 Work on near machinery in motion. – Sec 22 Employment prohibition of young persons on dangerous machines. – Sec 23 Self-acting machines.- Sec 25 Casing of new machinery.-for cutting off power. – Sec 24 Striking gear and devices Sec 26 Prohibition of employment of women and children near cotton- openers.- Sec 27
  • 64. Welfare Measures • Washing facilities – Sec 42 • Facilities for storing and drying clothing – Sec 43 • Facilities for sitting – Sec 44 • First-aid appliances – one first aid box not less than one for every 150 workers– Sec 45 • Canteens when there are 250 or more workers. – Sec 46 • Shelters, rest rooms and lunch rooms when there are 150 or more workers. – Sec 47 • Crèches when there are 30 or more women workers. – Sec
  • 65. Working Hours, Spread Over & Overtime of Adults • Weekly hours not more than 48 - Sec: 51 • Daily hours, not more than 9 hours. - Sec: 54 • Intervals for rest at least ½ hour on working for 5 hours. - Sec: 55 • Spread over not more than 10½ hours. - Sec: 56 • Overlapping shifts prohibited. - Sec: 58 • Extra wages for overtime double than normal rate of wages - Sec:59 • Restrictions on employment of women before 6AM and beyond 7 PM. - Sec: 60
  • 66. Annual Leave with Wages • A worker having worked for 240 days @ one day for every 20 days and for a child one day for working of 15 days. • Accumulation of leave for 30 days. Sec. 79
  • 67. Sec.92 to 106 OFFENCE PENALTIES • For contravention of the Provisions of the Act or • Imprisonment upto 2 years or fine upto Rules Rs.1,00,000 or both • On Continuation of contravention • Rs.1000 per day • On contravention of Chapter IV pertaining to safety or dangerous operations. Not less than Rs.25000 in case of death. Not less than Rs.5000 in case of serious injuries. • Subsequent contravention of some provisions • Imprisonment upto 3 years or fine not less than Rs.10, 000 which may extend to Rs.2, 00,000. • Obstructing Inspectors • Imprisonment upto 6 months or fine upto Rs.10, 000 or both. • Wrongful disclosing result pertaining to results • Imprisonment upto 6 months or fine upto of analysis. Rs.10, 000 or both. • For contravention of the provisions of Sec.41B, 41C and 41H pertaining to compulsory disclosure Imprisonment upto 7 years with fine upto Rs.2, of information by occupier, specific responsibility 00,000 and on continuation fine @ Rs.5, 000 per of occupier or right of workers to work imminent day. danger.
  • 68. Coping with Turbulent Times in the Indian Aviation Industry Jet airways layoff- what kind of HRM?
  • 69. THE CASE ⌂ The case is about the retrenchment drama that unfolded in one of India’s leading aviation companies, Jet Airways (India) Limited in Oct 2008. ⌂ More than thousand employees were laid off. ⌂ It was a part of major Cost-cutting exercise to tackle Global slowdown and price hike of Aviation fuel.
  • 70. The retrenchment drama unfolds….. ⌂ Oct 16, 2008, Jet announced that it would lay off nearly 1,100 of its staffs to streamline operation. ⌂ A day after it had already laid off around 800 of its cabin crew members. ⌂ Simultaneously announced second phase of lay-off of 1100 employees, mainly from departments like flight attendant, cockpit crew etc.
  • 71. Retrenchment drama unfolds…… ⌂ Amidst great furor and opposition by various organizations and political parties, Naresh Goyal , chairman of Jet, reinstated the employees a day later the great emotional drama. ⌂ November 2008, Jet decided on a 20% cut in the salaries of its pilots, engineers, and some other staffs.
  • 72. Some salient issues…… ⌂ Employees were FIRED with no PRIOR NOTICE ⌂ The entire force of unconfirmed staff was being laid off on a 30-day compensation package ⌂ Company took action only against lower staffs.
  • 73. Ethical issues…… Some most crucial questions unanswered…. Where would those 1900 employees go?  Why took action only against lower grade staffs?  Senior management was very less affected.  What would be the future of those students currently taking courses in cabin crew, captain etc?
  • 74. Ethical issues…….  Why did the Jet CEO enter the competitive market, instead of playing down after foreseeing risks? Some quotes made by higher officials….. "A total of 1,900 people are being served separation notice. 800 have already been served notice. In the next few days the others will also be served notice. It is an attempt to save the jobs of remaining 11,100 employees,“ Saroj Datta (Exe Director) “It is a difficult decision but we had to take it,” Wolfgang Schaeur (CEO) It throws a serious question towards the accountability of an organization to its employees……….
  • 75. Some observations…..  The very existence of any company is because of its employees.  Company keeps on focusing on customer satisfaction when its own people are so highly dissatisfied.  Employees are more than just-a- resource.
  • 77. Points to ponder  No company would know of a risk over night, its built over a period and there should not be any drastic decision which may endanger its employees.  More accountability from top management.  The role of HR executive is important to ascertain that people’s interests are not left aside in the race for profits  The HR executive to ensure no discrimination in pay cut and lay off.  Before reaching to decision, make environment conducive to acceptance of decision.
  • 79. Questions for discussion Q.Can there should be separate canteen for top level management and lower level management?
  • 80. Q.Should IIM charge high fee than other B-School?
  • 81. Before joining any MBA Course) What - What type of institutes you can get admission? Why - Why you want to do MBA – for getting good job , starting your own company as an entrepreneur or getting one more degree? Where - Where can you afford to do MBA – Foreign Country, any reputed institute in India or any institute with low budget ? When - When you want to do MBA – Just after graduation, after getting 4 -5 years experience, or along with your job? How - How will you pay back your fees and ROI for the same? Which - Which specialization attracts you or can get job for you?
  • 82. All reputed B Schools of North America, Europe and Oceania are very costly – Fees & Stay costs varying from Rs 30 Lakhs to 60 Lakhs (all inclusive) The popular institutes like ISB (Hyderabad), IIMs etc normally charge between Rs 7 Lakhs to Rs 20 Lakhs (New IIMs and management institutes of IITs charge less). FMS Delhi charges very less fees for their high quality education, but most of other institutes approved or run by Govt. Universities charging very low fees are other type of FMS (Factory for Management Studies!) giving very low quality education, without proper faculty, facility and infrastructure. Any private institute charging less than Rs 3 or 4 Lakhs fees may not be in position to impart high standard education. But private B Schools charging high fees and comparing them with IIMs, also may not be providing good quality education . These could be other type of IIM – ‘Interested In Money!’ only.
  • 83. Categorization of MBA colleges in India and their fee structure The business schools in India are categorized into three. They are Class-A, Class-B and Class-C. The B-Schools coming under Class-A are the most reputed institutes in the country offering MBA courses. One of the examples for the Class-A institutions is the Indian Institute of Management. There are 10 IIM’s that are spread all over the country. The admission in these institutes is given only for the outstanding students. Thus the fee structure for the programmes in these institutes will also be higher. To pursue the MBA graduation from IIM, one has to pay about Rs. 12 lakhs. The present scenario states that IIM is going to raise the fee structure for the MBA programmes. In such situation students have to spend around Rs.15 lakhs in order to pursue degree from these institutes.
  • 84. The Class-B institutes are considered as the second top option chosen by the students who fail to land up in IIMs. This class includes the B-Schools like XLRI, Narsee Monjee, FMS Delhi and many more. For pursuing MBA in these institutions students have to spend around Rs.5 to 8 lakhs. It will vary according to the institute. The Class-C institutions are the last choice favored by the students for pursuing MBA. These least choice institutes charges around Rs.2 to 6 lakhs for the two year programme. The admission to all these institutions is made based on the score obtained by the candidates in the concerned entrance examinations organized by the universities. Some of the entrance tests for MBA in India are MAT, CAT, XAT, etc. Besides all, the reputed business institutions in abroad charges around Rs.20 to 30 lakhs and this is considered as the standard fees for the MBA courses offered there.
  • 85. IIM is an option but not the only option

Notes de l'éditeur

  1. Unlike chief financial and legal officers, HR executives do not have well-established professional standards to help guide them. HR executives must be respected for their ethics and business knowledge as much as for their human resource domain knowledge if they are going to be taken seriously. HR executives must be able to make their case in terms of impact on the workforce and customers. HR professionals should have sound business and legal knowledge. HR ethics are no different from other ethical issues. They are situational. Nevertheless, there are some general approaches to analyzing HR ethical issues.
  2. If one option in the decision is identified as being “right” and another as being “wrong,” most people should choose to do what is right. There may be the temptation to do the wrong thing. For example, paying taxes on under-the-table income. The decision to select an option that one clearly knows is wrong reflects not on one’s ability to make decisions, but on one’s lack ethical clarity and moral courage. Right v. right dilemmas involve situations where there is a clear moral backing for each option, but where the two are mutually exclusive. Normal behavioral guidelines don’t clearly or easily apply—where picking one of the rights means violating the other one. These Right v. Right situations require one to choose between two equally balanced alternatives and seemingly defies a satisfactory solution. There are no easy or obvious answers. Let’s look at an example, Bob, who is a new Human Resources Director for an agency, is preparing the agency’s annual report concerning its EEOC compliance to submit to the S.C. Human Affairs Commission. Bob has discovered that when the agency’s prior report was submitted by his predecessor, a major error was reported concerning the agency’s demographics. As a result, the agency has fewer minorities than were previously reported, but the new numbers since Bob has been HR director indicate an increase in the number of minorities employed by the agency. The agency’s Board chair, realizing that the legislature and the public will react negatively to this discrepancy, asks Bob not to identify the error in the new report. Should Bob insist on presenting a factual report or should he remain loyal to the Board chair and not include the error? This common type of dilemma pits truth against loyalty. And this dilemma also demonstrates the unfortunate reality that one person’s Right v. Wrong decision often puts someone else in a Right v. Right decision. Let’s look at the types of Right v. Right decisions that exist.
  3. Let’s look at some examples of other Right v. Right dilemmas. Truth v. loyalty. Individual v. Community.
  4. Short-term v. Long-term. Short-term v. Long-term.
  5. Indian organizations spend quite a bit of money on training because it is considered an extension of academic learning, which is very valued in India. It also relates to the cultural dimension of future orientation, which makes employees seek any form of learning to have constant marketable skills. Among Indians, training creates loyalty to the company. For entry-level employees, there is often a large disconnect as to what they are taught in graduate school and what they have to do when they enter the workplace. Therefore elaborate entry-level training focuses on soft skills such as effective communications, team dynamics and also relevant product-based and technical knowledge. Training programs in India are more extensive and longer in duration. Entry-level employees are in training for between three and 12 months, depending on the size of the company. The average annual corporate training hours can range anywhere between 60 and 120 hours. The best company in providing training is Infosys, with an annual training budget of about $145 million. Entry-level Infosys employees spend about four weeks on initial training. Organizations often pair with both well-known local and international universities to provide continuing education for their employees. To learn more about training in India, instructors may want to review the following articles: Training 2008: World View, Focus on India (available at http://www.itapintl.com/focusonindia.htm ). Top 5 IT firms spend $438 million on training (available at traininghttp://www.livemint.com/2007/11/12001337/Top-5-IT-firms-spend-438-mn-o.html).
  6. The collectivist culture of India makes performance management quite challenging. Superiors and subordinates develop close relationships, making a formal appraisal process difficult. Supervisors frequently inflate the work performance of subordinates because personal friendships between supervisors and subordinates blur objective evaluations. The Indian work culture also emphasizes organizational loyalty over performance and efficiency. Further, promotions are usually based on seniority, making organizational tenure an important performance criteria. Organizations usually have annual performance reviews with the supervisor providing comments on employees performance. However, leading Indian companies are adopting a very progressive approach to performance management by adopting a 360-degree approach or management by objectives (MBO). Instructors: Please read “Performance appraisal takes center stage” for more information about the Indian performance management system. This article is available online at http://hrinindia.multiply.com/journal/item/43/Performance_Appraisals_take_centre_stage_ .
  7. A base salary is provided with several other allowances that are typical to Indian employers. The base salary usually accounts for 40 to 50 percent of an employee’s salary. The remaining salary is comprised of several allowances. Housing is expensive in India, and employers often reimburse a portion of the housing expenses through a House Rent Allowance, or HRA. Medical allowances come in a variety of forms. Organizations may reimburse expenditures incurred by the employee or his or her family for medical treatment; pay a fixed allowance for routine check-ups; or participate in a group medical insurance policy. The dearness allowance (known as cost-of-living in the United States.) is calculated as a percentage of the base salary. It is an allowance provided to adjust the cost of living and may vary depending on the job’s location (rural vs. urban areas). Leave travel allowance (LTA) permits two tax-free travel opportunities in India within a four-year period. LTA is provided based on an employee’s salary and level in the organization . This includes employees and their family members. For more information about these additional allowances, instructors may want to read the following online articles: http://www.pacificbridge.com/publication.asp?id=31 : Recruiting in India http://www.pacificbridge.com/publication.asp?id=30 : Recruiting in India For public holidays in India, please read: http://www.worldtravelguide.net/country/120/public_holidays/Indian-Subcontinent/India.html
  8. There is a distinct retirement age in the private and public sectors. Public-sector employees retire at age 60. Private-sector employees have a choice of retiring anytime between ages of 55 and 60. Two specific retirement funds are available to all Indian employees: Provident Funds: This fund is similar to the 401(k) in the United States, where both employees and employers contribute. Gratuity: Employees do not contribute to this fund. It is calculated based on years of service.
  9. Organizations are seen as an extension of the family, and they often help employees achieve both personal and material goals by providing short- and long-term loans. Some organizations provide a variety of food at a subsidized cost, encouraging a family atmosphere.
  10. Executives or senior management are frequently offered special perks. These special perks are associated with increased social status. Employees in the Indian culture like to have visible indicators of increased status and wealth because they signify work achievement.
  11. Affirmative action has been the subject of much controversy since its inception. Comparable worth is still a problem, especially for women.
  12. These laws can seem intimidating but the basic principals behind them are fairness and equality.