Ashish Resume

1. ASHISH SRIVASTAVA
aashi2814@gmail.com Contact no. +91-9985420011
Profile: A budding professional with a unique combination of business experience and analytical skills,
bringing to the table excellent analytical skills with a lustrous experience.
ProfessionalGoals include continuing to grow in leadership and knowledge excel in innovative product
management, interact and share with team members and colleagues and develop world class solutions to real
world challenges.
WORK HISTORY
ManagementIntern, Product Labs-IIIT Hyderabad Feb 2019-April 2019(Ongoing)
Working with Project Managers for implementation of ideas developed at IIIT-Hyderabad from technology to
products.
Leadership for business case management, commitment to program success, and building solid business
relationships, successfully manage programs within program statement of work, scope, schedule and budget
while being a recognized leader in analysing risk and establishing associated contingencies for technologies
developed at IIIT-Hyderabad
September 2017-December2018, Risk Mining Investigator, Amazon Development Centre
Job Role: Identifying fraudulent patterns with Data Analysis & driving cross functional projects to mitigate bad
debt
Core Deliverables:
➢ Data Analysis & Conducting investigations into allegations of organized fraud
➢ Identification of fraudulent accounts(Bots), illegitimate sign ins (VPN, Phising, Spoofing, Proxy,
Masked IP, shared sign ins, Account takeovers, Digital Fraud, Gaming Fraud, Converged & Non-
Converged digital frauds)
➢ Strong analytical and problem solving skills with ability to convert raw data into simplified indicators
➢ Data Mining using complex SQL joins, grouping, nested sub queries to generate reports of fraudulent
transactions
➢ Identify & implement rules to mitigate organized frauds on the platform using SQL and Excel using
Pivots, Charts, v-lookup & statistical functions
Data Visualization
 Created Dashboard for Chargebacks Volume incoming to available headcounts, resolves per hour
 Monthly reporting of Gross Chargeback reduction to the leadership
Process Mapping:
➢ Initiated project with bad debt prevention of $261K annualized [Finance approved] with ACES
Program manager, Language Teams and operations managers
➢ Initiated cross functional project to reduce charge-backs from VE-ES endless loop with Chargebacks

2. Program Manager, Buyer Operations Team
Team Leadership:
➢ Managed a team of 15 with responsibilities being reports completion, real time checks with
investigators for completion of allocated assignment
➢ Acted as internal work flow for the team for 6 months with SLAs well under control and effective
assignment of the various ad-hoc works for a team as diverse as Buyer Risk Mining
Business Integration:
➢ Initiated project for Ad-hoc team resulting in 10% increment of their quality metric
➢ Initiated Automation project resulting in 37% reduction in Queue Volumes for operations team
➢ Planned Kraken UAT connected with product tool GPO from HYD site to understand essentials for
Kraken Launch, Created Wiki Guideline describing proper function of tool end to end and how to report
problem if any from RMO WW Team
January 2017-August 2017-Merchant Risk Investigations
Job Role: Identifying fraudulent patterns while working on Live Queues and initiated tool improvement project
that could reduce the handling time by approximately one minute
June 2016-December 2016, Buyer Risk Investigations,
Position: Transaction Risk Investigator
Job Role:Identifying fraudulent patterns while working on Live Queues for the Buyer Side
Skills:
❖ MYSQL
❖ MS EXEL
❖ Strategic Growth Plans
❖ Business and IT Alignment
❖ Process Improvement
❖ Resource Management
❖ Risk Mitigation
❖ MS-Word
❖ MS-PowerPoint
❖ Stakeholder Management
Extra –curricular Activities:
❖ Member of College Editorial Club, Basketball Club & Event Management Team
❖ Permanent member of “Association for Computing Machinery” (ACM)

3. ❖ Marshall at the FORMULA 1 and National Racing Championship
❖ Won first prize in Galgotias Model UN writing competition
❖ Former Editor, Khabar Villa Network
❖ Blogger at Meetingthemostcommon, Theboyincomatose
Education Details:
❖ B.tech in Electronics & Communication from IEC-CET, Greater Noida with 59.9%
❖ Intermediate from Saraswati Vidya Mandir, Science Stream with 74.8%
❖ High School from Kamla Nehru Institute of Child Education with 91.2%
Personaldetails:
❖ Date of Birth- 14-06-1995
❖ Gender-Male
❖ Nationality-Indian
❖ Languages known- English , Hindi
❖ Father’s name: Mr. Ashok Kumar Lal
❖ Mother’s name: Mrs. Nirmala Srivastava
I, hereby, declare that the above furnished information is true to my full knowledge.
ASHISH SRIVASTAVA