Personal Information
Entreprise/Lieu de travail
Vancouver, Canada Area, British Columbia Canada
Profession
Product Leader, Entrepreneur, CX Evangelist, Strategist, Speaker, Service Ops Expert , Gamer, Tech Nut & Photographer
Secteur d’activité
Government / Military
Site Web
about.me/ashutoshanil
À propos
Ashutosh is a seasoned leader in the service industry with more than 15 years of experience supporting premier global organizations like ADP Canada, Rogers Communications, 3 Telecom UK, Fido Solutions, and Best Buy Canada. He passionately pursues specialization in CX Enablement and, in 2010, Ashutosh was the recipient of the North American Manager Excellence Award from SQM Group on World Class Service and Experiential Improvement. Ashutosh is an adept strategic planner who fosters a customer-centric organization by aligning people, process, and technology to enable communication and empower team members.
Ashutosh regularly writes and speaks on topics that include customer empowerment, t...
Mots-clés
customer service
customer experience
customer centric culture
customer strategy
customer satisfaction
call center efficiency
strategy
brand service strategy
call center
contact center
business
hospitality
communications
service
crm
retail
online experience
ecommerce
future of service
Tout plus
Présentations
(2)J’aime
(4)Leslie Morse: Agile Twinning: Scrum Masters & Agile Coaches
Lviv Startup Club
•
il y a 3 ans
No Ordinary Disruption: The four forces breaking all the trends
McKinsey & Company
•
il y a 9 ans
Social Networking and Call Centres
Connie Crosby
•
il y a 15 ans
Masters of SlideShare
Kapost
•
il y a 10 ans
Personal Information
Entreprise/Lieu de travail
Vancouver, Canada Area, British Columbia Canada
Profession
Product Leader, Entrepreneur, CX Evangelist, Strategist, Speaker, Service Ops Expert , Gamer, Tech Nut & Photographer
Secteur d’activité
Government / Military
Site Web
about.me/ashutoshanil
À propos
Ashutosh is a seasoned leader in the service industry with more than 15 years of experience supporting premier global organizations like ADP Canada, Rogers Communications, 3 Telecom UK, Fido Solutions, and Best Buy Canada. He passionately pursues specialization in CX Enablement and, in 2010, Ashutosh was the recipient of the North American Manager Excellence Award from SQM Group on World Class Service and Experiential Improvement. Ashutosh is an adept strategic planner who fosters a customer-centric organization by aligning people, process, and technology to enable communication and empower team members.
Ashutosh regularly writes and speaks on topics that include customer empowerment, t...
Mots-clés
customer service
customer experience
customer centric culture
customer strategy
customer satisfaction
call center efficiency
strategy
brand service strategy
call center
contact center
business
hospitality
communications
service
crm
retail
online experience
ecommerce
future of service
Tout plus