The program will focus on how we as neutrals can provide ways, through mediation, facilitation, negotiation, arbitration and preparation (!!!) to create a “new normal” in which interactions between parties make peace happen. Active engagement between presenters and audience will draw out the benefits of and obstacles to achieving a more efficient, effective and affordable ADR process in the court-annexed and litigated civil case. We have partnered with the local state court (Hennepin County (Minneapolis) to implement a "Flat Fee Mediation Pilot Program." We will describe it and show how it can be replicated around the country. Both presenters regularly mediate a wide variety of cases (pro bono, through the ValueSolve and court-annexed flat fee program ("low bono") and at regular commercial rates) through ad hoc appointments and other panel referrals such as the AAA. Both presenters are former council members of the 400-member Minnesota State Bar Association ADR Section.