Athikur Rehman Ansari
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Personal Information
Entreprise/Lieu de travail
Mumbai Area, India India
Profession
Founder and CEO at Cerebrate Solutions
Secteur d’activité
Advertising / Marketing / PR
Site Web
facebook.com/athikurrehman
À propos
10+ yrs of service industry experience in cross functional areas such as Collections, Customer Service, Client Relationship Management, Business Intelligence, Social CRM, etc.,. Worked as ORM Head with Social Wavelength and ibs unified. Experience of facilitating/coaching & managing a large & diverse team working towards pre-defined targets, ensure prompt & accurate service & achievement of targets, encourage and motivate team members in monotonous job environment, develop skill sets & manage personal development goals for team members. Possess excellent interpersonal, communication and organizational skills with proven abilities in training & development, customer relationship management...
Coordonnées
Mots-clés
social listening social media monitoring digital customer experience management customer experience customer relationship management social media crisis response management digital marketing orm
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Cerebrate Solutions Credentials Deck

il y a 2 ans • 42 Vues
Personal Information
Entreprise/Lieu de travail
Mumbai Area, India India
Profession
Founder and CEO at Cerebrate Solutions
Secteur d’activité
Advertising / Marketing / PR
Site Web
facebook.com/athikurrehman
À propos
10+ yrs of service industry experience in cross functional areas such as Collections, Customer Service, Client Relationship Management, Business Intelligence, Social CRM, etc.,. Worked as ORM Head with Social Wavelength and ibs unified. Experience of facilitating/coaching & managing a large & diverse team working towards pre-defined targets, ensure prompt & accurate service & achievement of targets, encourage and motivate team members in monotonous job environment, develop skill sets & manage personal development goals for team members. Possess excellent interpersonal, communication and organizational skills with proven abilities in training & development, customer relationship management...
Mots-clés
social listening social media monitoring digital customer experience management customer experience customer relationship management social media crisis response management digital marketing orm
Tout plus