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GLOBAL	
  SOCIAL	
  MEDIA	
  TRENDS
Q3	
  2012
Overview	
  of	
  Q3	
  Global	
  Trends

  • Global	
  Social	
  Media	
  Channels
         -­‐ Q3	
  Stats
         -­‐ Updates

  • Market	
  Trends	
  +	
  Case	
  Studies
         -­‐   La>n	
  America
         -­‐   Europe
         -­‐   Asia	
  Pacific
         -­‐   Middle	
  East	
  &	
  Africa




SocialBakers2012
                                               2
Global	
  Social	
  Pla0orm	
  Updates



                                         3
Facebook:	
  Q3	
  Updates
                             • More	
  than	
  955	
  Million	
  registered	
  users	
  and	
  543	
  
                               Million	
  mobile	
  monthly	
  ac>ve	
  users
                             • 2.7	
  Billion	
  Likes	
  every	
  day

                             • 22%	
  of	
  all	
  web	
  pages	
  contain	
  Facebook	
  URLs	
  and	
  
                               is	
  the	
  leading	
  source	
  of	
  referred	
  social	
  media	
  
                               traffic	
  (26%)

                             • Audience	
  remains	
  largely	
  US-­‐based	
  (163M+),	
  
                               although	
  markets	
  such	
  as	
  Brazil	
  (56.7M)	
  and	
  
                               India	
  (53.6M)	
  are	
  rapidly	
  gaining	
  momentum
                             • Average	
  user	
  is	
  male	
  (60%),	
  and	
  is	
  between	
  the	
  
                               ages	
  of	
  18	
  and	
  25


                                                                                                     Source:	
  AllFacebook	
  Stats	
  (August	
  2012)




                                                                                                                                                       4
Facebook:	
  Advancements	
  in	
  geo-­‐targe?ng	
  will	
  allow	
  brands	
  to	
  message	
  
various	
  audience	
  subsets
                                            Facebook	
  will	
  be	
  rolling	
  out	
  new	
  features	
  that	
  will	
  allow	
  
                                            brands	
  to	
  target	
  their	
  posts	
  to	
  specific	
  groups	
  of	
  fans	
  in	
  
                                            the	
  news	
  feed	
  based	
  on	
  the	
  following	
  criteria:

                                              • 	
  Age
                                              • 	
  Gender
                                              • 	
  Interested	
  In
                                              • 	
  Rela>onship	
  Status
                                              • 	
  Educa>on
                                              • 	
  Workplace
                                              • 	
  Loca>on	
  &	
  Language	
  (already	
  exis>ng	
  criteria)




                                                                                                                                          5
TwiAer:	
  Q3	
  Updates

                           • 500M+	
  Users	
  Worldwide	
  
                           • Top	
  regions	
  according	
  to	
  user-­‐base	
  include:
                              -­‐ Venezuela
                              -­‐ Indonesia
                              -­‐ Brazil
                              -­‐ Turkey
                              -­‐ Mexico
                           • The	
  average	
  Twiber	
  user	
  is	
  37.3	
  years	
  old
                           • Audience	
  is	
  60%	
  Female	
  vs.	
  40%	
  Male	
  




                                                                                              Source:	
  h8p://www.ignitesocialmedia.com




                                                                                                                                       6
TwiAer:	
  New	
  HTML	
  widget	
  allows	
  brands	
  to	
  build	
  a	
  fully	
  interac?ve	
  
?meline	
  on	
  their	
  website
                                                Twiber	
  has	
  launched	
  a	
  new	
  widget	
  that	
  allows	
  brands	
  to	
  
                                                embed	
  an	
  extensive	
  scrollable	
  >meline	
  and	
  a	
  reply	
  field	
  
                                                directly	
  in	
  their	
  website.	
  This	
  allows	
  users	
  to:	
  

                                                  • Tweet,	
  Retweet	
  and	
  Favorite	
  posts
                                                  • View	
  expandable	
  images
                                                  • Display	
  tweets	
  with	
  a	
  specific	
  hashtag




                                                                                                                         Sources:	
  	
  Mashable	
  2012.	
  Social	
  Bakers	
  2012




                                                                                                                                                                                   7
YouTube:	
  	
  Q3	
  Updates

                                • Youtube	
  is	
  now	
  localized	
  in	
  43	
  countries,	
  across	
  60	
  
                                  languages

                                • The	
  3rd	
  most	
  visited	
  website

                                • 78%	
  of	
  all	
  traffic	
  comes	
  from	
  outside	
  the	
  US

                                • Youtube	
  handles	
  10%	
  of	
  the	
  global	
  internet	
  traffic

                                • 100	
  million	
  people	
  take	
  a	
  social	
  ac>on	
  on	
  YouTube	
  (likes,	
  
                                  shares,	
  comments)	
  every	
  week




                                                                                                             Source:	
  YouTube	
  Stats	
  (September	
  2012)




                                                                                                                                                             8
YouTube:	
  Upcoming	
  redesign	
  to	
  offer	
  new	
  branding	
  opportuni?es	
  
for	
  marketers
                                           • YouTube’s	
  newest	
  “Video	
  Crea>on	
  Marketplace,”	
  	
  
                                             plahorm	
  will	
  serve	
  as	
  an	
  addi>onal	
  branding	
  opportunity	
  
                                             for	
  YouTube	
  partners	
  and	
  adver>sers

                                           • The	
  channel	
  is	
  also	
  rumored	
  to	
  have	
  a	
  subscrip>ons	
  
                                             service	
  in	
  the	
  works,	
  allowing	
  cable	
  networks	
  with	
  
                                             smaller	
  audiences	
  to	
  offer	
  professional-­‐grade	
  videos	
  in	
  
                                             partnership	
  with	
  cable	
  channels

                                           • Redesign:	
  	
  YouTube’s	
  new	
  design	
  will	
  soon	
  present	
  
                                             original	
  programming	
  content	
  and	
  videos	
  from	
  channel	
  
                                             users	
  in	
  a	
  clear	
  and	
  balanced	
  format




 Youtube.com
                                                                                                                                9
Pinterest:	
  Q3	
  Updates
                              • The	
  increasingly	
  popular	
  photo-­‐sharing	
  site	
  draws	
  an	
  
                                average	
  of	
  1.36	
  Million	
  visitors	
  per	
  day

                              • The	
  majority	
  of	
  Pinterest	
  users	
  are	
  female	
  (68.2%),	
  
                                between	
  the	
  ages	
  of	
  25	
  and	
  34	
  (27.4%)

                              • Parents	
  dominate	
  Pinterest,	
  accoun>ng	
  for	
  50%	
  of	
  
                                the	
  site’s	
  user-­‐base

                              • 28%	
  of	
  users	
  have	
  an	
  average	
  household	
  of	
  over	
  
                                $100,000	
  per	
  year

                              • Average	
  amount	
  of	
  >me	
  spent	
  on	
  the	
  site,	
  per	
  visit	
  is	
  
                                15.8	
  minutes	
  (as	
  compared	
  to	
  Facebook,	
  which	
  is	
  
                                12.1	
  minutes	
  per	
  visit)


                                                                                                                     Source:	
  Modea	
  (July	
  2012)




                                                                                                                                                   10
Pinterest:	
  New	
  updates	
  further	
  prevent	
  spam	
  ac?vity	
  through	
  
the	
  photo-­‐sharing	
  site
                                            As	
  a	
  part	
  of	
  the	
  site’s	
  broader	
  efforts	
  to	
  fight	
  off	
  spam,	
  
                                            Pinterest	
  has	
  begun	
  blocking	
  or	
  stripping	
  three	
  types	
  of	
  links:

                                                   • Affiliate	
  links:	
  Pinterest	
  now	
  treats	
  these	
  as	
  spam,	
  which	
  
                                                     in	
  turn	
  blocks	
  the	
  original	
  poster	
  from	
  gelng	
  a	
  cut	
  of	
  
                                                     sales	
  from	
  any	
  future	
  purchases	
  origina>ng	
  from	
  that	
  link	
  
                                                   • Pinterest	
  is	
  also	
  now	
  flagging	
  links	
  posted	
  with	
  URL	
  
                                                     shorteners,	
  displaying	
  a	
  roadblock	
  sign	
  for	
  any	
  user	
  who	
  
                                                     abempts	
  to	
  click	
  through
                                                   • The	
  site	
  is	
  also	
  stripping	
  informa5on	
  added	
  to	
  the	
  end	
  of	
  
                                                     a	
  URL	
  in	
  order	
  to	
  prevent	
  third-­‐party	
  click-­‐through	
  
                                                     tracking
                                            	
  


                                                                                                                                                   11
LinkedIn:	
  Q3	
  Updates
                             • 175M	
  Users
                             • 57.9%	
  Male
                             • Ages	
  25-­‐47	
  (67.7%)
                             • 45%	
  –	
  Increase	
  in	
  Users	
  Since	
  2011
                             • 85.3%	
  Growth	
  in	
  La>n	
  America
                             • 39%	
  of	
  Users	
  are	
  at	
  decision	
  makers	
  (Manager,	
  Director,	
  
                               Owner,	
  Chief	
  Officer,	
  Vice	
  President)
                             • Industry	
  representa>on:
                                    -­‐	
  High	
  tech	
  (14.3%)
                                    -­‐	
  Finance	
  (12.4%)
                                    -­‐	
  Manufacturing	
  (10.1%)


                                                                                                         Source:	
  Z-­‐Juice.com	
  (July	
  2012)




                                                                                                                                               12
LinkedIn:	
  New	
  redesign	
  shiLs	
  the	
  site	
  from	
  a	
  resume	
  network	
  to	
  a	
  
visual	
  content	
  sharing	
  plaMorm
                                                   • The	
  Plahorm’s	
  recent	
  launch	
  of	
  the	
  new	
  simple,	
  clean	
  
                                                     homepage	
  allows	
  users	
  to	
  easily	
  browse	
  news	
  ar>cles	
  
                                                     shared	
  by	
  industry	
  leaders	
  and	
  connec>ons

                                                   • The	
  Facebook-­‐like	
  newsfeed	
  u>lizes	
  an	
  improved	
  algorithm	
  
                                                     to	
  highlight	
  top	
  updates	
  based	
  on	
  users’	
  profiles	
  and	
  
                                                     interests,	
  featuring	
  larger	
  images	
  and	
  liking,	
  sharing	
  &	
  
                                                     commen>ng	
  func>onali>es

                                                   • 	
  The	
  update	
  follows	
  the	
  goal	
  set	
  by	
  LinkedIn	
  during	
  its	
  Q1	
  
                                                     earnings	
  call	
  to	
  “Simplify,”	
  allowing	
  users	
  to	
  get	
  more	
  value	
  
                                                     from	
  exis>ng	
  products	
  and	
  services




                                                                                                                                                       13
Sina	
  Weibo:	
  Q3	
  Updates

                                  • Over	
  300	
  million	
  Chinese	
  users,	
  with	
  90%	
  of	
  
                                    users	
  between	
  the	
  ages	
  of	
  18	
  and	
  35

                                  • 56%	
  of	
  users	
  follow	
  businesses	
  on	
  Sina	
  Weibo	
  
                                    and	
  those	
  that	
  do	
  follow	
  an	
  average	
  of	
  4	
  
                                    businesses

                                  • Females	
  more	
  likely	
  to	
  share	
  product	
  and	
  brand	
  
                                    informa>on	
  on	
  Weibo




                                                                                                 Source:	
  China	
  Skinny	
  (Aug.	
  2012)



                                                                                                                                            14
Sina	
  Weibo:	
  Redesign	
  focused	
  around	
  aArac?ng	
  adver?sers,	
  
improving	
  sharing	
  func?onality
                                         Version	
  5	
  updates	
  to	
  personal	
  pages	
  include	
  Google+-­‐style	
  
                                         private	
  tweet	
  sharing	
  and	
  a	
  social	
  credit	
  cards	
  ini>a>ve.
                                         Sina	
  Weibo	
  will	
  also	
  be	
  focusing	
  more	
  on	
  abrac>ng	
  adver>sers	
  
                                         through	
  addi>onal	
  streams	
  for	
  revenue	
  growth.	
  These	
  include:
                                            • Promoted	
  messages	
  and	
  ads	
  to	
  be	
  displayed	
  at	
  the	
  top	
  
                                              of	
  users’	
  streams	
  for	
  brands	
  they	
  follow	
  (ads	
  will	
  appear	
  
                                              once	
  every	
  24	
  hours	
  and	
  then	
  drop	
  down	
  the	
  feed)
                                            • Businesses	
  will	
  pay	
  a	
  Cost	
  Per	
  Fan	
  (CPF)	
  rate
                                            • Redesign	
  will	
  also	
  introduce	
  a	
  “self-­‐support	
  adver>sing	
  
                                              system	
  for	
  SMEs	
  and	
  for	
  individual	
  users”	
  as	
  well	
  as	
  
                                              building	
  payment	
  and	
  credit	
  systems

                                                                                                                          Source:	
  The	
  Next	
  Web	
  (Sept.	
  2012)




                                                                                                                                                                    15
Social	
  Media	
  Trends	
  in	
  La=n	
  America



                                                     16
La?n	
  America:	
  5	
  of	
  the	
  top	
  10	
  most	
  engaged	
  countries	
  are	
  in	
  the	
  
LATAM	
  region	
  

                                                  • More	
  than	
  127M	
  La>n	
  Americans	
  visit	
  social	
  networking	
  
                                                    sites	
  per	
  month,	
  or	
  90%	
  of	
  the	
  region’s	
  online	
  
                                                    popula>on

                                                  • Users	
  spend	
  the	
  most	
  >me	
  on	
  social	
  networks	
  with	
  a	
  total	
  
                                                    of	
  	
  7.7	
  h	
  hours	
  per	
  month,	
  ahead	
  of	
  Europe	
  (7	
  hours)	
  and	
  
                                                    North	
  America	
  (6.4	
  hours)

                                                  • 31%	
  of	
  Internet	
  Users	
  In	
  La>n	
  America	
  will	
  buy	
  products	
  
                                                    online	
  in	
  the	
  next	
  year,	
  half	
  of	
  them	
  using	
  social	
  media	
  as	
  a	
  
                                                    referral	
  site


                                                                                                                                                      Source:	
  comScore	
  2012




                                                                                                                                                                           17
C&A’s	
  Social	
  Shopping	
  takes	
  the	
  concept	
  of	
  “Like”	
  from	
  the	
  
Facebook	
  page	
  into	
  real-­‐life

                                             Specially	
  programmed	
  hangers	
  displayed	
  the	
  actual	
  
                                             number	
  of	
  likes	
  each	
  of	
  the	
  garments	
  had	
  received	
  
                                             allowing	
  indecisive	
  shoppers	
  to	
  see	
  just	
  how	
  popular	
  each	
  
                                             one	
  was.
                                             With	
  the	
  recent	
  growth	
  of	
  the	
  Brazilian	
  economy	
  and	
  
                                             crea>on	
  of	
  the	
  new	
  middle-­‐class	
  spurring	
  an	
  ever-­‐hungry	
  
                                             fashion	
  consumer,	
  we’re	
  only	
  seeing	
  the	
  very	
  start	
  of	
  
                                             what’s	
  to	
  come	
  in	
  the	
  merging	
  of	
  online	
  and	
  real-­‐world	
  
                                             experiences.




                                                                                                                                       18
Social	
  Media	
  Trends	
  in	
  Europe



                                            19
With	
  over	
  223MM	
  registrants	
  on	
  Facebook	
  residing	
  in	
  Europe,	
  
awareness	
  of	
  the	
  network	
  has	
  grown	
  to	
  100%	
  of	
  all	
  web	
  users
                                              • 61.3%	
  of	
  the	
  European	
  popula>on	
  uses	
  the	
  Internet,	
  
                                                according	
  to	
  Internet	
  World	
  Stats.	
  (Germany	
  is	
  number	
  
                                                one	
  with	
  67	
  MM	
  users,	
  followed	
  by	
  Russia,	
  61	
  MM)

                                              • Europe	
  has	
  223	
  MM	
  Facebook	
  subscribers.	
  Awareness	
  
                                                of	
  Facebook	
  is	
  close	
  to	
  100%	
  among	
  European	
  Internet	
  
                                                users

                                              • The	
  >me	
  spent	
  social	
  networking	
  in	
  Europe	
  con>nues	
  
                                                to	
  grow	
  at	
  a	
  healthy	
  pace	
  of	
  17	
  percent	
  year	
  over	
  year




                                                                                                                                          Source:	
  Comscore	
  (July	
  2012)




                                                                                                                                                                        20
London	
  2012:	
  Social	
  Media	
  Olympics	
  to	
  Remember
                                      Twiber,	
  Facebook	
  and	
  other	
  social	
  networks	
  were	
  central	
  in	
  
                                      breaking	
  stories	
  throughout	
  the	
  games,	
  defining	
  London’s	
  as	
  
                                      the	
  first	
  truly	
  social	
  Olympic	
  Games

                                         • Twiber	
  served	
  as	
  a	
  legi>mate	
  news-­‐hub	
  throughout	
  the	
  
                                           games,	
  with	
  Tweets	
  quoted	
  regularly	
  across	
  the	
  major	
  
                                           media	
  channels.	
  Twiber	
  was	
  also	
  the	
  #	
  1	
  social	
  plahorm	
  
                                           used	
  during	
  the	
  Olympics.
                                         • 60%	
  of	
  all	
  social	
  media	
  interac>ons	
  during	
  the	
  games	
  
                                           were	
  posi>ve
                                         • The	
  majority	
  of	
  the	
  tweets	
  came	
  from	
  UK	
  (58%)	
  while	
  
                                           22%	
  came	
  from	
  Europe	
  and	
  the	
  rest	
  were	
  from	
  around	
  
                                           the	
  world



                                                                                                                                   21
Social	
  Media	
  Trends	
  in	
  Asia



                                          22
Asia	
  Pacific:	
  Social	
  Media	
  con?nues	
  to	
  saturate	
  the	
  B2C	
  market

                                            • A	
  recent	
  study	
  by	
  Buddy	
  Media	
  on	
  Asian	
  
                                              companies	
  found	
  that	
  most	
  have	
  social	
  media	
  
                                              strategies	
  which	
  are	
  ouen	
  executed	
  by	
  internal	
  
                                              marke>ng	
  teams	
  

                                            • Businesses	
  look	
  not	
  just	
  to	
  fan	
  engagement	
  but	
  
                                              also	
  to	
  sales	
  and	
  leads	
  as	
  measures	
  of	
  social	
  
                                              media	
  success

                                            • Employee	
  Resources	
  are	
  considered	
  a	
  big	
  barrier	
  
                                              for	
  brands	
  and	
  agencies	
  wan>ng	
  to	
  invest	
  more	
  in	
  
                                              social	
  media	
  than	
  budge>ng	
  allows



                                                                                                                             Source:	
  Buddy	
  Media	
  (May	
  2012)




                                                                                                                                                                   23
Coca-­‐Cola:	
  One	
  Million	
  Reasons,	
  Believe	
  in	
  Thailand

                                          • Coca-­‐Cola	
  campaign	
  aimed	
  to	
  collect	
  one	
  million	
  reasons	
  
                                            why	
  Thai	
  people	
  believe	
  in	
  a	
  brighter	
  future	
  for	
  Thailand

                                          • These	
  reasons	
  were	
  compiled	
  into	
  a	
  book	
  >tled	
  One	
  
                                            Million	
  Reasons:	
  Believe	
  in	
  Thailand,	
  which	
  was	
  delivered	
  
                                            to	
  public	
  libraries	
  in	
  all	
  77	
  provinces

                                          • Fans	
  could	
  send	
  in	
  messages	
  through	
  Facebook,	
  Twiber,	
  
                                            YouTube	
  and	
  Instagram	
  for	
  inclusion,	
  along	
  with	
  sending	
  in	
  
                                            a	
  message	
  through	
  their	
  dedicated	
  website

                                          • Created	
  a	
  dedicated	
  hashtag	
  #COKE1m	
  for	
  Twiber	
  and	
  
                                            Instagram	
  submissions




                                                                                                                                     24
Social	
  Media	
  Trends	
  in	
  the	
  Middle	
  East



                                                           25
Middle	
  East:	
  Online	
  and	
  social	
  marke?ng	
  ini?a?ves	
  should	
  
reflect	
  the	
  highly	
  personal	
  nature	
  of	
  business	
  in	
  the	
  region

                                              • Religion	
  is	
  a	
  way	
  of	
  life	
  in	
  the	
  ME,	
  which	
  has	
  a	
  profound	
  
                                                impact	
  on	
  culture	
  and	
  therefore	
  social	
  and	
  online	
  
                                                behaviors
                                              • In	
  the	
  UAE	
  and	
  Saudi	
  Arabia,	
  accessing	
  Facebook	
  is	
  now	
  
                                                ranks	
  as	
  the	
  first	
  online	
  ac>vity	
  for	
  internet	
  users	
  (before	
  
                                                email	
  or	
  chat)
                                              • More	
  than	
  50%	
  of	
  Facebook	
  users	
  in	
  the	
  Middle	
  East,	
  
                                                access	
  the	
  social	
  networking	
  site	
  through	
  mobile




                                                                                                               Source:	
  eConsultancy:	
  “OpOmizing	
  content	
  for	
  search	
  in	
  MENA”	
  (July	
  2012)




                                                                                                                                                                                                             26
Lay’s	
  Arabia	
  empowered	
  fans	
  to	
  iden?fy	
  the	
  brand’s	
  next	
  
chips	
  flavor	
  for	
  the	
  region

                                            • Titled	
  “Flavor	
  Me”,	
  Lay’s	
  Arabia	
  embarked	
  on	
  a	
  6-­‐month	
  
                                              long	
  campaign	
  in	
  search	
  of	
  the	
  next	
  great	
  chips	
  flavor

                                            • Campaign	
  revolved	
  around	
  Mrs.	
  Liza	
  Lay’s,	
  a	
  potato,	
  who	
  
                                              was	
  receiving	
  thousands	
  of	
  marriage	
  proposals	
  from	
  
                                              various	
  exis>ng	
  flavors	
  and	
  was	
  looking	
  to	
  the	
  Lay’s	
  
                                              audience	
  to	
  help	
  her	
  in	
  making	
  a	
  decision

                                            • Lay’s	
  encouraged	
  par>cipa>on	
  through	
  a	
  weekly	
  prize	
  
                                              draw,	
  resul>ng	
  in	
  just	
  over	
  250,000	
  par>cipants	
  
                                              throughout	
  the	
  course	
  of	
  the	
  campaign




                                                                                                                                     27

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Global Social Media Trends Q3 2012 Report

  • 1. GLOBAL  SOCIAL  MEDIA  TRENDS Q3  2012
  • 2. Overview  of  Q3  Global  Trends • Global  Social  Media  Channels -­‐ Q3  Stats -­‐ Updates • Market  Trends  +  Case  Studies -­‐ La>n  America -­‐ Europe -­‐ Asia  Pacific -­‐ Middle  East  &  Africa SocialBakers2012 2
  • 4. Facebook:  Q3  Updates • More  than  955  Million  registered  users  and  543   Million  mobile  monthly  ac>ve  users • 2.7  Billion  Likes  every  day • 22%  of  all  web  pages  contain  Facebook  URLs  and   is  the  leading  source  of  referred  social  media   traffic  (26%) • Audience  remains  largely  US-­‐based  (163M+),   although  markets  such  as  Brazil  (56.7M)  and   India  (53.6M)  are  rapidly  gaining  momentum • Average  user  is  male  (60%),  and  is  between  the   ages  of  18  and  25 Source:  AllFacebook  Stats  (August  2012) 4
  • 5. Facebook:  Advancements  in  geo-­‐targe?ng  will  allow  brands  to  message   various  audience  subsets Facebook  will  be  rolling  out  new  features  that  will  allow   brands  to  target  their  posts  to  specific  groups  of  fans  in   the  news  feed  based  on  the  following  criteria: •  Age •  Gender •  Interested  In •  Rela>onship  Status •  Educa>on •  Workplace •  Loca>on  &  Language  (already  exis>ng  criteria) 5
  • 6. TwiAer:  Q3  Updates • 500M+  Users  Worldwide   • Top  regions  according  to  user-­‐base  include: -­‐ Venezuela -­‐ Indonesia -­‐ Brazil -­‐ Turkey -­‐ Mexico • The  average  Twiber  user  is  37.3  years  old • Audience  is  60%  Female  vs.  40%  Male   Source:  h8p://www.ignitesocialmedia.com 6
  • 7. TwiAer:  New  HTML  widget  allows  brands  to  build  a  fully  interac?ve   ?meline  on  their  website Twiber  has  launched  a  new  widget  that  allows  brands  to   embed  an  extensive  scrollable  >meline  and  a  reply  field   directly  in  their  website.  This  allows  users  to:   • Tweet,  Retweet  and  Favorite  posts • View  expandable  images • Display  tweets  with  a  specific  hashtag Sources:    Mashable  2012.  Social  Bakers  2012 7
  • 8. YouTube:    Q3  Updates • Youtube  is  now  localized  in  43  countries,  across  60   languages • The  3rd  most  visited  website • 78%  of  all  traffic  comes  from  outside  the  US • Youtube  handles  10%  of  the  global  internet  traffic • 100  million  people  take  a  social  ac>on  on  YouTube  (likes,   shares,  comments)  every  week Source:  YouTube  Stats  (September  2012) 8
  • 9. YouTube:  Upcoming  redesign  to  offer  new  branding  opportuni?es   for  marketers • YouTube’s  newest  “Video  Crea>on  Marketplace,”     plahorm  will  serve  as  an  addi>onal  branding  opportunity   for  YouTube  partners  and  adver>sers • The  channel  is  also  rumored  to  have  a  subscrip>ons   service  in  the  works,  allowing  cable  networks  with   smaller  audiences  to  offer  professional-­‐grade  videos  in   partnership  with  cable  channels • Redesign:    YouTube’s  new  design  will  soon  present   original  programming  content  and  videos  from  channel   users  in  a  clear  and  balanced  format Youtube.com 9
  • 10. Pinterest:  Q3  Updates • The  increasingly  popular  photo-­‐sharing  site  draws  an   average  of  1.36  Million  visitors  per  day • The  majority  of  Pinterest  users  are  female  (68.2%),   between  the  ages  of  25  and  34  (27.4%) • Parents  dominate  Pinterest,  accoun>ng  for  50%  of   the  site’s  user-­‐base • 28%  of  users  have  an  average  household  of  over   $100,000  per  year • Average  amount  of  >me  spent  on  the  site,  per  visit  is   15.8  minutes  (as  compared  to  Facebook,  which  is   12.1  minutes  per  visit) Source:  Modea  (July  2012) 10
  • 11. Pinterest:  New  updates  further  prevent  spam  ac?vity  through   the  photo-­‐sharing  site As  a  part  of  the  site’s  broader  efforts  to  fight  off  spam,   Pinterest  has  begun  blocking  or  stripping  three  types  of  links: • Affiliate  links:  Pinterest  now  treats  these  as  spam,  which   in  turn  blocks  the  original  poster  from  gelng  a  cut  of   sales  from  any  future  purchases  origina>ng  from  that  link   • Pinterest  is  also  now  flagging  links  posted  with  URL   shorteners,  displaying  a  roadblock  sign  for  any  user  who   abempts  to  click  through • The  site  is  also  stripping  informa5on  added  to  the  end  of   a  URL  in  order  to  prevent  third-­‐party  click-­‐through   tracking   11
  • 12. LinkedIn:  Q3  Updates • 175M  Users • 57.9%  Male • Ages  25-­‐47  (67.7%) • 45%  –  Increase  in  Users  Since  2011 • 85.3%  Growth  in  La>n  America • 39%  of  Users  are  at  decision  makers  (Manager,  Director,   Owner,  Chief  Officer,  Vice  President) • Industry  representa>on: -­‐  High  tech  (14.3%) -­‐  Finance  (12.4%) -­‐  Manufacturing  (10.1%) Source:  Z-­‐Juice.com  (July  2012) 12
  • 13. LinkedIn:  New  redesign  shiLs  the  site  from  a  resume  network  to  a   visual  content  sharing  plaMorm • The  Plahorm’s  recent  launch  of  the  new  simple,  clean   homepage  allows  users  to  easily  browse  news  ar>cles   shared  by  industry  leaders  and  connec>ons • The  Facebook-­‐like  newsfeed  u>lizes  an  improved  algorithm   to  highlight  top  updates  based  on  users’  profiles  and   interests,  featuring  larger  images  and  liking,  sharing  &   commen>ng  func>onali>es •  The  update  follows  the  goal  set  by  LinkedIn  during  its  Q1   earnings  call  to  “Simplify,”  allowing  users  to  get  more  value   from  exis>ng  products  and  services 13
  • 14. Sina  Weibo:  Q3  Updates • Over  300  million  Chinese  users,  with  90%  of   users  between  the  ages  of  18  and  35 • 56%  of  users  follow  businesses  on  Sina  Weibo   and  those  that  do  follow  an  average  of  4   businesses • Females  more  likely  to  share  product  and  brand   informa>on  on  Weibo Source:  China  Skinny  (Aug.  2012) 14
  • 15. Sina  Weibo:  Redesign  focused  around  aArac?ng  adver?sers,   improving  sharing  func?onality Version  5  updates  to  personal  pages  include  Google+-­‐style   private  tweet  sharing  and  a  social  credit  cards  ini>a>ve. Sina  Weibo  will  also  be  focusing  more  on  abrac>ng  adver>sers   through  addi>onal  streams  for  revenue  growth.  These  include: • Promoted  messages  and  ads  to  be  displayed  at  the  top   of  users’  streams  for  brands  they  follow  (ads  will  appear   once  every  24  hours  and  then  drop  down  the  feed) • Businesses  will  pay  a  Cost  Per  Fan  (CPF)  rate • Redesign  will  also  introduce  a  “self-­‐support  adver>sing   system  for  SMEs  and  for  individual  users”  as  well  as   building  payment  and  credit  systems Source:  The  Next  Web  (Sept.  2012) 15
  • 16. Social  Media  Trends  in  La=n  America 16
  • 17. La?n  America:  5  of  the  top  10  most  engaged  countries  are  in  the   LATAM  region   • More  than  127M  La>n  Americans  visit  social  networking   sites  per  month,  or  90%  of  the  region’s  online   popula>on • Users  spend  the  most  >me  on  social  networks  with  a  total   of    7.7  h  hours  per  month,  ahead  of  Europe  (7  hours)  and   North  America  (6.4  hours) • 31%  of  Internet  Users  In  La>n  America  will  buy  products   online  in  the  next  year,  half  of  them  using  social  media  as  a   referral  site Source:  comScore  2012 17
  • 18. C&A’s  Social  Shopping  takes  the  concept  of  “Like”  from  the   Facebook  page  into  real-­‐life Specially  programmed  hangers  displayed  the  actual   number  of  likes  each  of  the  garments  had  received   allowing  indecisive  shoppers  to  see  just  how  popular  each   one  was. With  the  recent  growth  of  the  Brazilian  economy  and   crea>on  of  the  new  middle-­‐class  spurring  an  ever-­‐hungry   fashion  consumer,  we’re  only  seeing  the  very  start  of   what’s  to  come  in  the  merging  of  online  and  real-­‐world   experiences. 18
  • 19. Social  Media  Trends  in  Europe 19
  • 20. With  over  223MM  registrants  on  Facebook  residing  in  Europe,   awareness  of  the  network  has  grown  to  100%  of  all  web  users • 61.3%  of  the  European  popula>on  uses  the  Internet,   according  to  Internet  World  Stats.  (Germany  is  number   one  with  67  MM  users,  followed  by  Russia,  61  MM) • Europe  has  223  MM  Facebook  subscribers.  Awareness   of  Facebook  is  close  to  100%  among  European  Internet   users • The  >me  spent  social  networking  in  Europe  con>nues   to  grow  at  a  healthy  pace  of  17  percent  year  over  year Source:  Comscore  (July  2012) 20
  • 21. London  2012:  Social  Media  Olympics  to  Remember Twiber,  Facebook  and  other  social  networks  were  central  in   breaking  stories  throughout  the  games,  defining  London’s  as   the  first  truly  social  Olympic  Games • Twiber  served  as  a  legi>mate  news-­‐hub  throughout  the   games,  with  Tweets  quoted  regularly  across  the  major   media  channels.  Twiber  was  also  the  #  1  social  plahorm   used  during  the  Olympics. • 60%  of  all  social  media  interac>ons  during  the  games   were  posi>ve • The  majority  of  the  tweets  came  from  UK  (58%)  while   22%  came  from  Europe  and  the  rest  were  from  around   the  world 21
  • 22. Social  Media  Trends  in  Asia 22
  • 23. Asia  Pacific:  Social  Media  con?nues  to  saturate  the  B2C  market • A  recent  study  by  Buddy  Media  on  Asian   companies  found  that  most  have  social  media   strategies  which  are  ouen  executed  by  internal   marke>ng  teams   • Businesses  look  not  just  to  fan  engagement  but   also  to  sales  and  leads  as  measures  of  social   media  success • Employee  Resources  are  considered  a  big  barrier   for  brands  and  agencies  wan>ng  to  invest  more  in   social  media  than  budge>ng  allows Source:  Buddy  Media  (May  2012) 23
  • 24. Coca-­‐Cola:  One  Million  Reasons,  Believe  in  Thailand • Coca-­‐Cola  campaign  aimed  to  collect  one  million  reasons   why  Thai  people  believe  in  a  brighter  future  for  Thailand • These  reasons  were  compiled  into  a  book  >tled  One   Million  Reasons:  Believe  in  Thailand,  which  was  delivered   to  public  libraries  in  all  77  provinces • Fans  could  send  in  messages  through  Facebook,  Twiber,   YouTube  and  Instagram  for  inclusion,  along  with  sending  in   a  message  through  their  dedicated  website • Created  a  dedicated  hashtag  #COKE1m  for  Twiber  and   Instagram  submissions 24
  • 25. Social  Media  Trends  in  the  Middle  East 25
  • 26. Middle  East:  Online  and  social  marke?ng  ini?a?ves  should   reflect  the  highly  personal  nature  of  business  in  the  region • Religion  is  a  way  of  life  in  the  ME,  which  has  a  profound   impact  on  culture  and  therefore  social  and  online   behaviors • In  the  UAE  and  Saudi  Arabia,  accessing  Facebook  is  now   ranks  as  the  first  online  ac>vity  for  internet  users  (before   email  or  chat) • More  than  50%  of  Facebook  users  in  the  Middle  East,   access  the  social  networking  site  through  mobile Source:  eConsultancy:  “OpOmizing  content  for  search  in  MENA”  (July  2012) 26
  • 27. Lay’s  Arabia  empowered  fans  to  iden?fy  the  brand’s  next   chips  flavor  for  the  region • Titled  “Flavor  Me”,  Lay’s  Arabia  embarked  on  a  6-­‐month   long  campaign  in  search  of  the  next  great  chips  flavor • Campaign  revolved  around  Mrs.  Liza  Lay’s,  a  potato,  who   was  receiving  thousands  of  marriage  proposals  from   various  exis>ng  flavors  and  was  looking  to  the  Lay’s   audience  to  help  her  in  making  a  decision • Lay’s  encouraged  par>cipa>on  through  a  weekly  prize   draw,  resul>ng  in  just  over  250,000  par>cipants   throughout  the  course  of  the  campaign 27