1. Location: Sudbury, Ontario ▪ Phone: 705.988.5900
Email: dussault.audrey@gmail.com
AUDREY DUSSAULT
HIGHLIGHTS
 Administrative, financial and customer service experience
 Professional and approachable with an emphasis on customer satisfaction
 Excellent communication and interpersonal skills in both French and English
 Multi-tasking and decision-making abilities
 Well organized and detail oriented
 Capable of adapting quickly to an ever changing work environment
 Able to successfully work individually and in teams
 Superior computer and technical skills: experienced with various software such as MS
Word, Excel, PowerPoint, AutoCAD, Photoshop
 Safety oriented approach to working
EDUCATION
Mining and Civil Engineering Technician Expected graduation date: April 2015
Collège Boréal, Sudbury ON
Business Administration Certificate 2004
Université du Québec à Montréal
ADDITIONAL TRAINING
Norcat 2014
 Common Core - Basic Underground Hard Rock Miner Service Types
o U0000 Follow Surface and Underground Induction Procedures
o U0001 Perform General Inspections
o U0002 Scale Loose Rock
o U0012 Perform General Lockout and Tag on Prime Movers and Other Related
Equipment
 Vale ZES001 - Core Module
 WHMIS - Workplace Hazardous Materials Information System
 General Safety Awareness (GSA)
Collège Boréal 2014
 First Aid & CPR level C training

2. AWARDS
McIntosh Engineering Scholarship 2014
Leadership Bursary 2014
ACHIEVEMENTS
School and Program Representative
Open House and Student for a Day events
Mining Trade Challenge 2013 - Present
Student Representative
Canadian Institute of Mining (CIM) – Sudbury Branch 2014 - Present
Student Representative
Woman in Mining - Working to start a student chapter in Greater Sudbury 2014 - Present
WORK EXPERIENCE
Jennmar Canada 2014
Technical Service Representative
 Ground control product testing at the plant
 Ground support pull testing in open pit and underground mines (on site)
 Technical drawing updates and reviews
 QA/QC
 Assist sales and quality control team where needed
Office of Renée Lamy, RN 2012
(BioAdvance Coordinator for Janssen, Pharmaceutical Companies of Johnson and Johnson)
Administrative Assistant
 Assist Case Manager in coordinating claims with insurance companies, physician offices
and/or other healthcare professionals in order to maximize reimbursement solutions;
 Assist Case Manager in organising and transmitting all required documents and related
paperwork to insurance companies and/or public/federal funding programs;
 Coordinating pharmacy processes required once funding has been obtained;
 Interact with patients and other health care professionals to follow up and monitor any
adverse reactions which would then be reported to the RN case Manager
Complexe funéraire Carl Savard 2010 - 2011
Funeral Service Coordinator
 Oversee funeral services
 Ensure families entire satisfaction and comfort
 Coordinate services and sub-contractors
HSBC Bank and HSBC Financial 2006 - 2008
Collections Specialist
 Notify customers of delinquent accounts by mail, fax, or telephone in order to solicit
payment

3.  Contact lawyers, bankruptcy specialists, insurances, power of attorneys, and others as
needed
 Follow up each lead and prepare reports of investigation
 Contact bailiff to serve legal papers or to pick up the vehicle
 Conduct background investigations, such as pre-employment, credit reports, tax, legal
filings, other creditors, and other resources to locate persons and/or to compile
information
 Once skip is traced, make arrangement for payment or send bailiff for car pick up