A talk from the Develop Track at AWE EU 2018 - the World's #1 XR Conference & Expo in Munich, Germany 18 -19, October, 2018. Yoann Yvon (Sopra Steria) Laure Girard (Sopra Steria) Knowledge Management with AR/VR: An Industry 4.0 Point of View New realities offer a great landscape of opportunities in term of knowledge transmission. 3D tutorial, augmented simulators, virtual training or remote assistance are key changers for any industrial process optimization. During this talk, we will present industrial case studies on how to improve knowledge management using the new capabilities that offers mixed reality. We will illustrate with several manufacturing or maintenance project different ways to reinforce KM from design to deployment. We will also discuss the existing limitation for a massive operational adoption of that kind of solutions. http://AugmentedWorldExpo.com

1. Knowledge
Management
with AR/VR
An Industry 4.0 Point of View
17.10.2018

2. Introduction
Laure GIRARD
Videogames & Augmented
Reality Developer
Yoann YVON
Digital Interaction
Group Practice Leader

3. Industry explained… Simply
Wonderful product Efficient factory
Very Happy clients
Highly productive workers
COMPETITION
TIME2MARKET
PERSONALIZATION
CUSTOMIZATION
ADAPTABILITY
Enterprise knowledge Management Evolution ?
Digital Impact

4. AR/VR KM Opportunity on the PLM field
ASSISTANC
E
TRAINING
COMMUNICATION RECORD

5. 3D As a universal language
Design Room Shopfloor

6. 3D As a universal language

7. CLIENT
Oslo University Hospital and Sopra
Steria have developed an
application linked to the operation
of liver cancer patients and children
with heart failure. The application
visualizes existing 3D models of
body organs, making it easier for
the surgeons to plan a surgery.
“3D Master data”

8. New training approach

9. Off-the-shelf procedure training

10. Nuclear power plant maintenance
• Complex
• Many scenarios but not frequent
• Physical understanding critical
Solution
• COTS procedure on hololens
• Useful for training but also on the field to remind
when any training is needed
• Training focus on trainee capabilities not memory
Off-the-shelf procedure training

11. • How to display documents (PDF are difficult to
read)?
• How to guide people to learn how to repair a
machine?
MR advantages:
• Hands free (no need to hold a paper or to find
a computer)
• No need to walk
• All the datas are easy to access
=> Less waste of time & mental charge =>
operators are happier
Mixed Reality in the industry: Training &
maintenance

12. UI & UX in videogames
• Games for everyone
• Intuitive
• Pretty
UI & UX in AR/VR/MR
• VR = more or less the same
• MR: 3D! Need to hide the menu to see the real
world
• Voice recognition difficult when it's noisy
• Gestures not easy when you carry some tools
• New way of thinking
Videogames adapted to the industry: the
importance of UX

13. Remote assistance and training benefits
€

14. AR annotation-based tools
Dynamics 365 Remote Assist Vuforia Chalk

15. Support wanted !!!!

16. Enterprise knowledge base
Product CAD and BIM
Procedures and gestures

17. Let´s do it scalable
ASSISTANC
E
TRAINING
COMMUNICATION
RECORD

18. Delivering Transformation. Together.
Thanks for
watching
www.soprasteria.com