This document discusses the introduction, objectives, and examples of e-governance projects in India. E-governance uses information and communication technologies to enhance governance through more efficient and transparent exchange of information between governments and citizens. The objectives of e-governance include making government information public, increasing citizen participation, establishing transparency and accountability, and reducing government spending. Examples provided are Project E-Cops in Andhra Pradesh, Project Swagat in Gujarat, and Project Panjeeyan in Assam, which digitized various government services and processes.

2. Introduction of e-governance
E-governance, meaning ‘electronic governance’ is using information and communication
technologies (ICTs) (such as Wide Area Networks, the Internet, and mobile computing) at various
levels of the government and the public sector and beyond, for the purpose of enhancing
governance. The application of ICT to transform the efficiency, effectiveness, transparency and
accountability of exchange of information and transaction:
1.between Governments,
2.between Government agencies,
3.between Government and Citizens, and
4.between Government and businesses
Government Process Re-engineering using IT to simplify and make the government processes
more efficient is critical for transformation to make the delivery of government services more
effective across various government domains and therefore needs to be implemented by all
Ministries/ Departments.

3. Objectives of E Governance
The objectives of e governance are as follows-
•One of the basic objectives of e-governance is to make every information of the
government available to all in the public interest.
•One of its goals is to create a cooperative structure between the government and the
people and to seek help and advice from the people, to make the government aware of
problems of the people.
•To increase and encourage people’s participation in the governance process.
•e-Governance improves the country’s information and communication technology and
electronic media, with the aim of strengthening the country’s economy by keeping
governments, people and businesses in tune with the modern world.
•One of its main objectives is to establish transparency and accountability in the
process.
•To reduce government spending on information and services.

5. E-GOVERNANCE IN INDIA
The e-Governance scenario in India has come a long way and is not just limited to
the computerization of government offices. India is now one of the
leadingcountries venturing into e-Governance. The focus now is on extending the
reach of governance to have a major impact on the people at large.
B. E- Governance Projects in India : Different State Governments across the
country have taken various e-governance initiatives. Some of them include:
1) Project E-Cops, Andhra Pradesh This project was launched on the 17th
of July 2002. It helps police stations to reduce paperwork and automate the
maintenance of registers, report generation, data analysis, planning and
coordination, enable the speedy detection of crime and monitor prosecutions.
It also facilitates the online interaction of citizens with the police
department. The central Oracle database of crime records is hosted at the
DGP’s office in Hyderabad. This database records information such as FIR
[3].

6. 2) Project Swagat, Gujarat SWAGAT(State-Wide
Attention on Public Grievance by Application of
Technology) is an online grievance redressal system
launched in the year 2003. It enables direct
communication between the citizens and the Chief
Minister. Fourth Thursday of every month is a
SWAGAT day wherein the Chief Minister himself
attends the grievances of the common man. SWAGAT
helps common people to seek redressal of their
pending grievances once a month. There is a three-
tier grievance redress system in Gujarat: Taluka,
District and State level. All grievances are reviewed
by the Chief Minister himself. The review is done
based on the problems solved and not on the petition
disposed. This Project won the UN Public Service
Award for the year 2010. Thisproject has been
extended to villages in 2011 by the name of GRAM
SWAGAT [4].

7. 3) Project Panjeeyan, Assam
This project deals with the computerization of the document registration. It
provides modules for initial enquiry for stamp duty evaluation, cash
collection, data entry, verification, scanning of registered documents and
photos. It also has a module for scanning the finger prints of concerned
parties. It has been integrated with e-Stamping solution from Stock-holding
Corporation of India to eliminate problems of manual stamp-paper purchase.
This project won the Gold Medal at National E- Governance Awards under
“Excellence in Government Process Re-engineering” category for the year
2012-13.[5]

8. CONCLUSION
In conclusion, e-governanc has been emerged as a
powerful tool for development communication in
India. Through its various initiatives and projects , the
country has made significant progress in leveraging
ITCs to enhance the delivery of government services ,
promote transparency and foster citizen
participation.With continued efforts to addressing
challenges and expand digital infrastructure , e-
governance has the potential to contribute to inclusive
and sustainable development in India.

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