Personal Information
Entreprise/Lieu de travail
San Francisco Bay Area United States
Profession
Sr. User Experience Research Manager at DocuSign
Secteur d’activité
Technology / Software / Internet
À propos
I help startups, design agencies and Fortune 500 companies build research programs that allow them to use customer insights to inform their product strategy, reduce risk, and increase customer satisfaction.
I've directed user research efforts for a variety of large scale transactional systems, including enterprise and e-commerce platforms and applications, development tools, media portals, and social networking sites. The design patterns I helped create are still used by millions of people every day.
In addition to being a strong communicator, trainer, and manager, I command a toolkit that includes a broad range of quantitative and qualitative research methods and design techniques, i...
Mots-clés
user research
usability
agile ux
design thinking
ux
meetings
launch and learn
lean startups
#warmgun2014
product design
customer feedback
salesforce.com
visual perception
df11
salesforce
uxresearch
ia summit
ux process
ias11
agile design
design process
user experience
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