The State of IT Recovery for SMBs, sponsored by Axcient, is based on a survey of 453 IT professionals conducted in the United States and Canada. All participants worked at companies with between 50 and 1000 employees. The goal of the survey was to capture data on current trends and experiences with IT backup and recovery among SMBs.

1. T H E S T A T E O F
I T R E C O V E RY FOR SMBS
A S U RV E Y O F I T P R O F E S S I O N A L S
M A J O R I T Y O F S M B S H AV E H A D A
M A J O R I T FAILURE
I N T H E PA S T T W O Y E A R S ; E S P E C I A L LY
SMALL COMPA N I E S .
83% 74%
MID-SIZED COMPANIES
(250-1000 EMPLOYEES)
ONLY 8%
C O U L D R E C O V E RY F R O M A
M A J O R I T FA I L U R E
W I T H I N A N H O U R
8%: LESS THAN AN HOUR
29%: 1-4 HOURS
18%: 4-8 HOURS
21%: 8-24 HOURS
23%: MORE THAN 1 DAY
I T S TA F F FACE
8%
23%
POTENTIAL CONSEQUENCES
F O R L O S T D ATA
90% OF SMBS
HAV E M U LT I P L E B A C K U P A N D R E C O V E RY T O O L S
67%
TEAM MUST LEARN
MULTIPLE SOLUTIONS
ONE
TWO
THREE
FOUR
MORE THAN FOUR
59%
ADDITIONAL EFFORTS
FOR RECOVERY AS
MULTIPLE TOOLS
MUST BE USED
46%
INCREASE COSTS OF
LICENSES AND
MAINTENANCE
40%
NEED TO MANAGE
MULTIPLE VENDORS
INCREASES CONFIDENCE
CLOUD RECOVERY:
DATA ONLY
CLOUD RECOVERY:
DATA & APPLICATIONS
NO CLOUD
RECOVERY
SMALL COMPANIES
(50-250 EMPLOYEES)
USE OF CLOUD RECOVERY
THAT BUSINESS OPERATIONS
CAN BE RECOVERED WITHIN 2 HOURS
O F A FAILURE
Sponsored by:
www.axcient.com
Survey by:
Percentag of “Ver Confiden” User
29%
75%
10%
32%
37%
12%
9%
51%
44%
41%
18%
18%
21%
POOR PERFORMANCE REVIEW
LOSE THEIR JOB
BLEMISHED PROFESSIONAL
REPUTATION IN THE INDUSTRY
NOT CONSIDERED FOR PROMOTION
OR INTERESTING PROJECTS
DEMOTION
91%
R E P O RT
C H A L L E N G E S
U S I N G M U LT I P L E
B A C K U P
R E C O V E RY T O O L S
13% 17% 3%