This document discusses the benefits of online reservations systems and restaurant apps for both businesses and customers. It outlines how online reservation systems allow restaurants to better manage their staffing and bookings even when closed, while also capturing customer data. Paid online reservations are growing in popularity as they reduce no-shows. The document also discusses how restaurant apps provide value to customers by allowing them to easily find deals, view menus and hours, place pre-arrival orders, and check-in for reservations from their phone. Overall, the document argues that online reservations and apps meet the convenience demands of modern mobile customers and help restaurants streamline operations.

1. INTRO
• WHATEVER THE OCCASION, WE WELCOME YOU. IT’S EASY TO RESERVE A TABLE WITH OUR
HANDY BOOKING TOOL.
• IN TODAY’S BUSY DIGITAL WORLD, IT SEEMS CUSTOMERS ARE ALWAYS LOOKING FOR
INSTANT GRATIFICATION.
• ONLINE RESTAURANT & TABLE BOOKING PLATFORMS CREATE THE HOT NEW TREND THAT
MEETS THE NEEDS OF TODAY’S MOBILE GENERATION PERFECTLY.

2. The Problem
Users don’t know
their value to
businesses
Businesses have
no way of building
a relationship
with their
customers
Commerce is not
a personal
experience for
both parties

3. A web/mobile marketplace where users and
businesses can connect, and set a fair price of
purchase
The Solution

4. Every business wins and
loses new customers every
day before the potential
customer even sets foot out
the door.
With so many businesses to
choose from, being number
one on Google is almost
never the only deciding
credibility or trust factor.
ONLINE LOCAL BUSINESS RATINGS AND REVIEWS PLATFORMS
These days, you’re dealing
with an educated customer
who does their research and
does not care what you have
to say about your business:
they care what others have
to say.
Welcome to the word-of-mouth marketing

5. 72% of consumers trust
online reviews as much as
personal recommendations
52% said that positive
online reviews make them
more likely to use the local
business
16% of consumers said
they used the Internet every
week to find local
businesses (vs. 9% in 2010)
27% of consumers
regularly use online
reviews to determine
whether a local business is
a good business (vs. 22% in
2010)
There’s a decline in the
number of reviews being
read by consumers – they
are forming opinions
faster and trusting reviews
more.
The continued growth of
mobile internet usage
suggests that more and
more consumers will be
searching and finding local
businesses online

6. Connecting people with
great local businesses
Businesses, both small and large, use our
platform to engage with consumers at the critical
moment when they are deciding where
to spend their money.

7. THE ONLINE RESERVATION
• IF YOUR RESTAURANT OFFERS MORE THAN FAST FOOD OR CASUAL FAST DINING, THE ONLINE BOOKING APP IS
FOR YOU. IT’S INCREDIBLY FRUSTRATING FOR DINERS TO STAND IN LINE WAITING FOR A TABLE. YET, MANY
RESTAURANTS ARE TOO BUSY TO THINK ABOUT TAKING RESERVATIONS BY PHONE.
• ENTER THE ONLINE BOOKING APP FOR YOUR RESTAURANT WEBSITE. YOU’VE GOT SEVERAL CHOICES WHEN IT
COMES TO APPS, AND THE ADVANTAGES ARE MANY. TAKING ONLINE RESERVATIONS ALLOWS YOU TO:
• DECREASE THE NUMBER OF PHONE CALLS DURING THE BUSY HOURS.
• INCREASE WORKPLACE PRODUCTIVITY BY MANAGING YOUR STAFF’S TIME BETTER. (TWEET THIS)
• TAKE RESERVATIONS EVEN WHEN YOU ARE TOO BUSY TO ANSWER THE PHONE, OR YOUR RESTAURANT IS
CLOSED.
• PLUS, BY TAKING ONLINE BOOKINGS, YOU HAVE THE ADDED BENEFIT OF CAPTURING YOUR CUSTOMER’S EMAIL
ADDRESS AND CONTACT INFORMATION. (TWEET THIS) THIS MEANS YOU HAVE THE ABILITY TO CAPTURE THEIR
ATTENTION AND MARKET TO THEM IN THE FUTURE.

8. THE PREPAID ONLINE RESERVATION
• GROWING IN POPULARITY IS THE PAID ONLINE RESERVATION. WITH THIS FORM OF BOOKING, YOUR CUSTOMERS CAN MAKE A
RESERVATION AT YOUR RESTAURANT IN THE SAME WAY THEY BUY AIRLINE TICKETS OR RENT A CAR.
• THEY CAN PRE-PAY FOR THEIR RESERVATION. THIS BENEFITS YOU IN SEVERAL WAYS. FIRST, YOU GET PAID BEFORE DINNER. SECOND,
YOU ENSURE YOU GET PAID SOMETHING EVEN IF THEY DON’T SHOW UP BECAUSE YOU SET A NON-REFUNDABLE AMOUNT.
• THIRD, YOUR NO-SHOW NUMBERS WILL DECREASE AS PEOPLE ARE MORE INCLINED TO FOLLOW THROUGH WITH THEIR RESERVATIONS
BECAUSE THEY’VE ALREADY PAID.
• ONE STUDY SHOWS THAT ADDING A NO-SHOW PENALTY AS HIGH AS THE PRICE OF A MEAL RESULTED IN A STATISTICALLY
SIGNIFICANT DECREASE IN THE NUMBER OF NO-SHOW RESERVATIONS MADE BY FINE DINING CUSTOMERS.
• NOW THAT WE’VE TALKED ABOUT THE BENEFITS OF OFFERING AN ONLINE BOOKING COMPONENT TO YOUR RESTAURANT WEBSITE
AND INTRODUCED YOU TO A NOVEL NEW IDEA IN THE PREPAID RESERVATION, LET’S LOOK AT THE BEST ONLINE BOOKING APPS.

9. ONLINE BOOKING APP
• WE LIKE THIS APP BECAUSE IT NOT ONLY ALLOWS YOU TO TAKE ONLINE RESERVATIONS, BUT YOU CAN ALSO CUSTOMIZE A SEATING CHART AND ORGANIZE YOUR
TABLES AND YOUR STAFF.
• WHEN IT COMES TO TAKING ONLINE RESERVATIONS, THIS SYSTEM KNOWS WHAT IT’S DOING. YOU’LL NEVER MISS A RESERVATION AGAIN BECAUSE YOU CAN TAKE THEM
24 HOURS A DAY, SEVEN DAYS A WEEK. IT’S SIMPLE TO SET UP AND ACCEPT RESERVATIONS RIGHT FROM YOUR WEBSITE (AND YOUR YELP PAGE, TOO).
• THE ONLINE BOOKING SYSTEM ALLOWS YOU TO INTEGRATE CREDIT CARD HOLDS, SEND CONFIRMATION EMAILS AND REMINDERS. ADDITIONALLY, YOU CAN ALSO ADD
CREDIT CARD HOLDS WHEN YOU TAKE OVER-THE-PHONE RESERVATIONS.
• PLUS, THE ONLINE RESERVATION SYSTEM AUTOMATICALLY CONFIRMS AND REMINDS YOUR DINERS ABOUT THEIR UPCOMING RESERVATION SO YOU DON’T HAVE TO.
• INSIDE YOUR RESTAURANT, RESERVATION MANAGEMENT COULDN’T BE EASIER. THE SYSTEM WILL SEND SMS TEXT MESSAGES WHEN YOUR GUEST’S TABLE IS READY AND
GIVES THEM TIME QUOTES, TOO.
• THE REPORTING SYSTEM INSIDE SEAT ME IS TOP NOTCH. YOU CAN KEEP TRACK OF YOUR CUSTOMERS’ DINING PREFERENCES, ALLERGIES, SPECIAL OCCASIONS AND MUCH
MORE. YOU CAN EXPORT YOUR CONTACT INFORMATION TO USE IN YOUR EMAIL MARKETING TO RETARGET CUSTOMERS.

10. BENEFITS TO MANAGEMENT
• 1. SHOWCASE YOUR RESTAURANT –PICS/VIDEOS.
• 2.PRESENT YOUR MENU WITH PICS, PRICE AND WAIT TIME ECT.
• 3.GET ORGERS FROM VISTORS BEFORE ARRIVAL TO MINIMIZE IDLE TIME.
• 4. INCREASE VISITORS!- BE FOUND VERY EASILY BY PEOPLE ON THE MOVE.
• 5.PUSH COUPONS /DEALS/OFFERS TO MOBILE PHONES & INCREASE VISITORS.

11. BENEFITS TO COSTUMERS
• 1.EASY OPTION TO HUNT DOWN THE BEST DEALS IN RESTAURANTS!
• 2.ENJOY THE CONVENIENCE OF ORDERING FROM PHONES WELL BEFORE ARRIVAL.
• 3.CHECK MENU ITEMS AND PLAN AHEAD!.
• 4. KNOW YOUR RESTAURANT WELL.
• 5.RESERVE DEALS BEFORE HAND AND PICK UP FROM STORE!

12. WHAT ARE THE RESTATURANT VISITORS LOOKING FOR?
VISITORS LOOK FOR CONVENIENCE,INFORMATION& DEALS!
• VISITORS ARE IMPORTANT ! EVERYONE WANTS TO ALL LESS !
• VISITORS WHILE ON THE MOVE ARE LOKING TO CHECK MENUS/PRICES ETC. EVEN BEFORE THEY
ARRIVE AT A RESTAURANT.
• VISITORS LIKE TO KNOW ABOUT ANY PROMOTIONAL DEALS OR EVENTS.
• VISITORS OFTEN WANT TO ORDER FOR THEIR MEALS IN ADVANCE TO MINIMIZE WAIT TIMES.
• VISITORS WANT TO PLACE ORDERS FOR PICK UP FROM RESTAURANT OR HOME DELIVERY IN AN
EASY AND CONVENIENT WAY.
• OFTEN VISITORS WANT TO CHECK THE LOCATION.,OPEN HOURS AND DIRECTIONS TO A
RESTATURANT.

13. RESTAURANT APP- FEATURE RICH !
• MOBILE APP FOR THE RESTAURANT VISITORS.
• SUPPORT FOR RESTAURANT MANAGERS TO MANAGE CONTENT IN APP.
• CUSTOMERS CAN SHOW COUPONS FROM THE APP AND AVAIL DISCOUNTS.
• RESTATURANT INFO IN PICS,VIDROS,&TEXT
• VISITORS CAN BROWSE MENU DETAILS & ORDER MENU FROM TABLE USING APP.
• LOYALITY POINTS-INCREASE CUSTOMER VISITS.
• CUSTOMERS CAN RESERVE DEALS & PICK UP!
• SOCIAL SHARE PICS AND RESTAURANT EVENTS.
• PUSH DEALS TO THE CUSTOMERS!

15. TO CONCLUDE
• WE’VE LOOKED AT ALL THE BEST ASPECTS OF ONLINE RESERVATIONS SYSTEMS YOU CAN INTEGRATE WITH YOUR WEBSITE. EVERY POINT OF THIS
PRESENTATION MAKES RESERVATIONS EASY FOR YOUR CUSTOMER. DINERS HAVE IMMEDIATE ACCESS TO YOUR SYSTEM AND DON’T HAVE TO WAIT TO TALK
TO SOMEONE.
• BY OFFERING AN ONLINE BOOKING APP FOR YOUR RESTAURANT WEBSITE, YOU NOT ONLY STREAMLINE YOUR BUSINESS OPERATIONS, BUT YOU MEET THE
NEEDS OF A GENERATION OF PEOPLE DESIRING INSTANT GRATIFICATION.
• TODAY’S DIGITAL GENERATION WANTS THINGS MADE IMMEDIATELY AVAILABLE TO THEM. THAT’S WHY YOU SHOULD ADD AN ONLINE RESERVATION APP TO
YOUR RESTAURANT WEBSITE TODAY.
• YOU CAN BET YOUR COMPETITORS ARE LOOKING AT AN ONLINE BOOKING APP, SO STAY A STEP AHEAD AND ADD YOURS TODAY.