Personal Information
Entreprise/Lieu de travail
Selangor, Malaysia Malaysia
Profession
A former Trolley Dolly and a ROCKSTAR when it comes to hospitality, public relations, problem solving and customer care. Very patient, loves people and currently pursuing a Master in Customer Service Management at UiTM.
Secteur d’activité
Aviation
À propos
A friendly, charming, jovial, have a wicked sense of humor, a motivated individual who takes considerable pleasure in forming lasting positive impressions with clientele. Have 20 years of experience in the aviation and service industry. Good communication skills, both oral and writen; demonstrated ability to communicate with people from a variety of cultures. Responsible, realistic, and dependable. Customer-focused approach. Immesely enjoys contact with others and is driven to exceed the expectations of both customers and fellow colleagues. Committed to continuing professional development. Have the ability to adapt to changes quickly and able to work efficiently in a team environment.
Présentations
(1)Documents
(1)J’aime
(12)Service recovery
Santhanaram Jayaram
•
il y a 11 ans
Critical Success Factors for a Medical Device Company
Dickson Consulting
•
il y a 17 ans
Antecedents of Customer e-Loyalty with the Effect of Trustworthiness in Malaysia Context
Conferenceproceedings
•
il y a 7 ans
PBL Case Study: Malaysia Airlines (MAS)
Suhaila Rosley
•
il y a 9 ans
Measuring Passenger Experience for Airlines
Najmuddin Jabalpurwala
•
il y a 12 ans
Malaysian airlines power point
Aimiyekagbon Harrison
•
il y a 9 ans
Top 10 Social Loyalty Initiatives by Airlines
SimpliFlying
•
il y a 12 ans
DETERMINANTS OF MOBILE COMMERCE CUSTOMER LOYALTY IN MALAYSIA
Devesh Shukla
•
il y a 7 ans
Airline Crm
Jayarajan M
•
il y a 15 ans
Case study a united front how the world s largest airline is getting to know its customers
SUNIL ARORA
•
il y a 10 ans
Kano Model for Customer Needs
Nitesh Verma
•
il y a 10 ans
Marketing Plan - Malaysia Airlines
Helmee Halim
•
il y a 8 ans
Personal Information
Entreprise/Lieu de travail
Selangor, Malaysia Malaysia
Profession
A former Trolley Dolly and a ROCKSTAR when it comes to hospitality, public relations, problem solving and customer care. Very patient, loves people and currently pursuing a Master in Customer Service Management at UiTM.
Secteur d’activité
Aviation
À propos
A friendly, charming, jovial, have a wicked sense of humor, a motivated individual who takes considerable pleasure in forming lasting positive impressions with clientele. Have 20 years of experience in the aviation and service industry. Good communication skills, both oral and writen; demonstrated ability to communicate with people from a variety of cultures. Responsible, realistic, and dependable. Customer-focused approach. Immesely enjoys contact with others and is driven to exceed the expectations of both customers and fellow colleagues. Committed to continuing professional development. Have the ability to adapt to changes quickly and able to work efficiently in a team environment.