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BUSINESS RESEARCH
METHODS
Meaning
Research is an endeavour to discover answers to intellectual and practical
problems through the application of scientific method.
“Research is a systematized effort to gain new knowledge”.
-Redman and Mory.
Research is the systematic process of collecting and analyzing information
(data) in order to increase our understanding of the phenomenon about
which we are concerned or interested.
What is research?
– Research is the process of finding solutions to a problem
after a thorough study and analysis of the situational factors
– Research provides the needed information that guides
managers to make informed decisions to successfully deal
with problems
– The information provided could be the result of a careful
analysis of data gathered firsthand or of data that are already
available (in the company)
Objectives of Research
 The purpose of research is to discover answers through the application of
scientific procedures.
 The objectives are:
To gain familiarity with a phenomenon or to achieve new insights into it –
Exploratory or Formulative Research.
To portray accurately the characteristics of a particular individual, situation
or a group – Descriptive Research.
To determine the frequency with which something occurs or with which it is
associated with something else – Diagnostic Research.
To test a hypothesis of a causal relationship between variables – Hypothesis-
Testing Research.
Features of Research
• It is the discovery of new knowledge
• It is an investigation
• It is related with the solution of a problem
• It is based on observation or experimental evidences.
• It demands accurate observation or experimentation.
• It is to try to find out answers for unsolved questions
• should be carefully recorded and reported
 Purpose clearly defined.
 Research process detailed.
 Research design thoroughly planned.
 High ethical standards applied.
 Limitations frankly revealed.
 Adequate analysis for decision maker’s needs.
 Findings presented unambiguously.
 Conclusions justified.
 Researcher’s experience reflected.
CRITERIA OF A GOOD RESEARCH
QUALITIES OF A GOOD RESEARCH
• Systematic
• Logical
• Empirical
• Replicable
• Creative
• Use of multiple methods
NEED FOR RESEARCH
♪ EXPLORATION
♪ DESCRIBE
♪ DIAGNOSE
♪ HYPOTHESIS
♪ INDUCTIONS AND DEDUCTIONS
SCOPE / SIGNIFICANCE OF RESEARCH
RESEARCH FOR DECISION MAKING
 Throws light on risks and uncertainty
 Identify alternative courses of action
 Helps in economic use of resources
 Helps in project identification
 Solves investment problems
 Solves pricing problems
 Solves allocation problems
 Solves decision making issues in HR
 Solves various operational and planning
problems of business and industry
 Provides the basis for all government policies in
our economic system.
 Helps social scientists in studying social
relationships and in seeking answers to various
social problems.
 For students, research means a careerism or a way
to attain a high position in the social structure.
 For professionals in research, it may mean a
source of livelihood.
 For philosophers and thinkers, research means
the outlet for new ideas and insights.
 For literary men and women, research means
development of new styles and creative work.
 For analysts and intellectuals, research means
generalizations of new theories.
PROBLEMS IN RESEARCH
 Not similar to science
 Uncontrollable variables
 Human tendencies
 Time and money
 Lack of computerization
 Lack of scientific training in the methodology of
research
RESEARCH PROCESS
Define
Research
Problem
Review
Concepts
And
theories
Review
Previous
Research
findings
Formulate
hypothesis
Design
Research
(Including
Sample
Design)
Collect
Data
(Execution)
Analyse
Data
(Test
Hypothesis
if any)
Interpret
and
report
FF
F
F F
FF
I
II
III IV V VI VII
F
FF
Feed Back
Feed Forward
Review the literature
BUSINESS RESEARCH METHODS GUIDE

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BUSINESS RESEARCH METHODS GUIDE

  • 3. Meaning Research is an endeavour to discover answers to intellectual and practical problems through the application of scientific method. “Research is a systematized effort to gain new knowledge”. -Redman and Mory. Research is the systematic process of collecting and analyzing information (data) in order to increase our understanding of the phenomenon about which we are concerned or interested.
  • 4. What is research? – Research is the process of finding solutions to a problem after a thorough study and analysis of the situational factors – Research provides the needed information that guides managers to make informed decisions to successfully deal with problems – The information provided could be the result of a careful analysis of data gathered firsthand or of data that are already available (in the company)
  • 5. Objectives of Research  The purpose of research is to discover answers through the application of scientific procedures.  The objectives are: To gain familiarity with a phenomenon or to achieve new insights into it – Exploratory or Formulative Research. To portray accurately the characteristics of a particular individual, situation or a group – Descriptive Research. To determine the frequency with which something occurs or with which it is associated with something else – Diagnostic Research. To test a hypothesis of a causal relationship between variables – Hypothesis- Testing Research.
  • 6. Features of Research • It is the discovery of new knowledge • It is an investigation • It is related with the solution of a problem • It is based on observation or experimental evidences. • It demands accurate observation or experimentation. • It is to try to find out answers for unsolved questions • should be carefully recorded and reported
  • 7.  Purpose clearly defined.  Research process detailed.  Research design thoroughly planned.  High ethical standards applied.  Limitations frankly revealed.  Adequate analysis for decision maker’s needs.  Findings presented unambiguously.  Conclusions justified.  Researcher’s experience reflected. CRITERIA OF A GOOD RESEARCH
  • 8. QUALITIES OF A GOOD RESEARCH • Systematic • Logical • Empirical • Replicable • Creative • Use of multiple methods
  • 9. NEED FOR RESEARCH ♪ EXPLORATION ♪ DESCRIBE ♪ DIAGNOSE ♪ HYPOTHESIS ♪ INDUCTIONS AND DEDUCTIONS
  • 10. SCOPE / SIGNIFICANCE OF RESEARCH RESEARCH FOR DECISION MAKING  Throws light on risks and uncertainty  Identify alternative courses of action  Helps in economic use of resources  Helps in project identification
  • 11.  Solves investment problems  Solves pricing problems  Solves allocation problems  Solves decision making issues in HR  Solves various operational and planning problems of business and industry
  • 12.  Provides the basis for all government policies in our economic system.  Helps social scientists in studying social relationships and in seeking answers to various social problems.  For students, research means a careerism or a way to attain a high position in the social structure.  For professionals in research, it may mean a source of livelihood.
  • 13.  For philosophers and thinkers, research means the outlet for new ideas and insights.  For literary men and women, research means development of new styles and creative work.  For analysts and intellectuals, research means generalizations of new theories.
  • 14. PROBLEMS IN RESEARCH  Not similar to science  Uncontrollable variables  Human tendencies  Time and money  Lack of computerization  Lack of scientific training in the methodology of research