Contenu connexe Similaire à BTO2017 | TEN - Incredible INDIA - Ivano Fucci (20) Plus de BTO Educational (20) BTO2017 | TEN - Incredible INDIA - Ivano Fucci1. The Indian Digital Traveler:
Trends and Opportunities
A Phocuswright Research presented by
Ivano Fucci
ODU Movies
29th november 2017
3. © 2017 Phocuswright Inc. All Rights Reserved.
0
40
2017
2021
Total Travel Market
Online (Leisure/Unmanaged)
Mobile Gross Bookings
39%
Online penetration
India Total, Online and Mobile Travel Gross Bookings
(US$B) and Online Penetration (%), 2017 vs. 2021
Note: 2017-2021 projected.
Source: Phocuswright’s India Online Travel Overview Tenth Edition
45%
5. © 2017 Phocuswright Inc. All Rights Reserved.
3,6
2,7
1,3
Leisure trips
Business trips
Business trip with a leisure extension
Mean trips taken in the past 12 months
Urban Indians Are Taking 3+ Overnight
Leisure Trips
Base: Indian holiday travelers (N=2,481)
Source: Phocuswright's Indian Holiday and Packages Market: Now Empowered, Travelers Take Control
#phocuswright
6. © 2017 Phocuswright Inc. All Rights Reserved.
68%
28%
4%
Destinations Visited, Share (%)
Only domestic
Both
Only international
One in Three Traveled to Both Domestic and
International Destinations
Base: Indian holiday travelers (N=2,481)
Source: Phocuswright's Indian Holiday and Packages Market: Now Empowered, Travelers Take Control
Yes
63%
No
37%
First Time Outbound Travel, Share (%)
#phocuswright
7. © 2017 Phocuswright Inc. All Rights Reserved.
Inspiration,
Motivation and
Destination
Selection
#phocuswright
8. © 2017 Phocuswright Inc. All Rights Reserved.
54%
Take recommendations from
friends and family and refer to
email promotions
Search via websites
2 in 5
Base: Indian holiday travelers (N=2,481)
Source: Phocuswright's Indian Holiday and Packages Market: Now Empowered, Travelers Take Control
#phocuswright
9. © 2017 Phocuswright Inc. All Rights Reserved.
Printed newspapers, magazines or brochures
Websites or applications via smartphone
Online advertising/email promotions
Personal recommendations from friends/family
Websites via computer
0% 60%
Information Sources Used in Holiday Research, Share (%)
Digital Scores Higher Than Offline Information
Sources
Base: Indian holiday travelers (N=2,481)
Source: Phocuswright's Indian Holiday and Packages Market: Now Empowered, Travelers Take Control
Online
Hybrid
Offline
#phocuswright
10. © 2017 Phocuswright Inc. All Rights Reserved.
Special deal or promotion websites/apps
Social networking websites/apps
Traveler review websites/apps
General search engines
OTA
0%
70%
Websites Used In Travel Research, Share (%)
Online Aggregators and Search Engines Are
Key Research Avenues for Holiday Travelers
Base: Indian holiday travelers who researched via online channels (N=1,871)
Source: Phocuswright's Indian Holiday and Packages Market: Now Empowered, Travelers Take Control
#phocuswright
11. © 2017 Phocuswright Inc. All Rights Reserved.
Frequent traveler/loyalty programme benefits
My personal information is stored
Past experience with this website/app
Offers the widest selection of travel options
Trust in brand
Provides good trip ideas and options
Offers best prices/deals
Easy to use
0%
60%
Reasons for Using Websites in Travel Research, Share (%)
Ease of Use, Offers and Recommendations Are
Primary Drivers for Using Websites to Research
Base: Indian holiday travelers who researched via online channels (N=1,871)
Source: Phocuswright's Indian Holiday and Packages Market: Now Empowered, Travelers Take Control
#phocuswright
12. © 2017 Phocuswright Inc. All Rights Reserved.
13%
21%
51%
9%
5%
Travel Booking Channels, Share (%)
Only online
Usually online
Both online and offline
Usually offline
Only offline
More Indians are Using Hybrid Travel Booking
Methods
Base: Indian holiday travelers (N=2,481)
Note: Totals may not add to 100% due to rounding.
Source: Phocuswright's Indian Holiday and Packages Market: Now Empowered, Travelers Take Control
#phocuswright