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Job Design, Work, and Motivation 6 Chapter
The jobs that people perform in organizations are the building blocks of all organization structures. A major cause of effective job performance is  job design .
Job Design ,[object Object],[object Object],[object Object]
The issue of designing jobs has gone beyond the determination of the most efficient way to perform tasks
Job Design and Quality of Work Life (QWL) (1 of 4) ,[object Object],[object Object],[object Object],[object Object]
Job Design and Quality of Work Life (QWL) (2 of 4) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Job Design and Quality of Work Life (QWL) (3 of 4) ,[object Object],[object Object],[object Object],[object Object]
Job Design and Quality of Work Life (QWL) (4 of 4) ,[object Object],[object Object],[object Object]
Conceptual Model of Job Design and Job Performance Job context Social setting differences Job content Job analysis Job design Job performance Perceived job content Job requirements Individual differences
Job Performance Outcomes Objective Outcomes Personal Behavior Outcomes Intrinsic and Extrinsic Outcomes Job Satisfaction Outcomes
Job Analysis  (1 of 2) ,[object Object],[object Object]
Job Analysis  (2 of 2) ,[object Object],[object Object],[object Object],[object Object]
Job Content ,[object Object],[object Object],[object Object],[object Object],[object Object]
Functional Job Analysis (FJA) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Job Requirements  (1 of 2) ,[object Object],[object Object]
Job Requirements   (2 of 2) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Job Context ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Job Analysis in Different Settings ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Job Designs: The Results of Job Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object]
Job Depth and Range: Differences in Selected Jobs High Low Low High Job range Job depth College professors Hospital anesthesiologists Business packaging machine mechanics College instructors Hospital bookkeepers Business assembly-line workers College presidents Hospital chiefs of surgery Business research scientists College department chairpersons Hospital nurses Business maintenance repair workers
Job Designs:  Job Relationships ,[object Object],[object Object],[object Object]
The Way People Perceive Their Jobs  (1 of 2) ,[object Object],[object Object]
The Way People Perceive Their Jobs  (2 of 2) ,[object Object],[object Object],[object Object],[object Object]
The five core characteristics are: - skill variety  - the extent to which a job requires a person to use a wide range of different skills and abilities - task identity  - the extent to which a job requires a worker to perform all the tasks needed to complete the job from beginning to end  task significance  - the extent to which a job affects the lives of other people, whether inside or outside the organization - autonomy  - the extent to which a job allows an employee to make choices about scheduling different tasks and deciding how to perform them - feedback  - the extent to which workers receive clear, direct information about how well they are performing the job
Designing Job Range: Job Rotation and Job Enlargement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Designing Job Depth:  Job Enrichment   (1 of 2) ,[object Object],[object Object],[object Object]
Designing Job Depth:  Job Enrichment   (2 of 2) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Job Characteristics Model Skill Variety Task Identity Task Significance Autonomy Feedback Experienced Meaningfulness of Work Experienced Responsibility for Outcomes of Work Knowledge of Actual Results of Work Activities High Internal Work Motivation High-quality Work  Performance High Satisfaction with Work Low Absenteeism and Turnover Job  Characteristics Personal and Work Outcomes Employee’s Growth Need Strength Critical Psychological States
Steps that management can take to increase core job dimensions: ,[object Object],[object Object],[object Object],[object Object],[object Object]
Problems associated with job design include: ,[object Object],[object Object],[object Object],[object Object]
Teams and Job Design: Key Characteristics to Address   (1 of 3)   ,[object Object],[object Object],[object Object],[object Object],[object Object]
Teams and Job Design: Key Characteristics to Address   (2 of 3)   ,[object Object],[object Object]
Teams and Job Design: Key Characteristics to Address  (3 of 3) ,[object Object]
Alternative Work Arrangements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Job Embeddedness and Job Design (1 of 2) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Job Embeddedness and Job Design (2 of 2) ,[object Object],[object Object],[object Object],[object Object]
Total Quality Management and Job Design ,[object Object],[object Object],[object Object]

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HBO Handout Chapter 6 (Job design, Work, and Motivation)

  • 1.  
  • 2. Job Design, Work, and Motivation 6 Chapter
  • 3. The jobs that people perform in organizations are the building blocks of all organization structures. A major cause of effective job performance is job design .
  • 4.
  • 5. The issue of designing jobs has gone beyond the determination of the most efficient way to perform tasks
  • 6.
  • 7.
  • 8.
  • 9.
  • 10. Conceptual Model of Job Design and Job Performance Job context Social setting differences Job content Job analysis Job design Job performance Perceived job content Job requirements Individual differences
  • 11. Job Performance Outcomes Objective Outcomes Personal Behavior Outcomes Intrinsic and Extrinsic Outcomes Job Satisfaction Outcomes
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21. Job Depth and Range: Differences in Selected Jobs High Low Low High Job range Job depth College professors Hospital anesthesiologists Business packaging machine mechanics College instructors Hospital bookkeepers Business assembly-line workers College presidents Hospital chiefs of surgery Business research scientists College department chairpersons Hospital nurses Business maintenance repair workers
  • 22.
  • 23.
  • 24.
  • 25. The five core characteristics are: - skill variety - the extent to which a job requires a person to use a wide range of different skills and abilities - task identity - the extent to which a job requires a worker to perform all the tasks needed to complete the job from beginning to end task significance - the extent to which a job affects the lives of other people, whether inside or outside the organization - autonomy - the extent to which a job allows an employee to make choices about scheduling different tasks and deciding how to perform them - feedback - the extent to which workers receive clear, direct information about how well they are performing the job
  • 26.
  • 27.
  • 28.
  • 29. The Job Characteristics Model Skill Variety Task Identity Task Significance Autonomy Feedback Experienced Meaningfulness of Work Experienced Responsibility for Outcomes of Work Knowledge of Actual Results of Work Activities High Internal Work Motivation High-quality Work Performance High Satisfaction with Work Low Absenteeism and Turnover Job Characteristics Personal and Work Outcomes Employee’s Growth Need Strength Critical Psychological States
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.

Notes de l'éditeur

  1. 4
  2. 10