Overcoming Objections by the Bad Sales Manager
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Sometimes a sale won't come easy. Sometimes potential clients put up a brick wall. They have an objection to everything you say. In times like these, you had better know what to do.
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Overcoming Objections by the Bad Sales Manager
- 1. Overcoming Objections By The Bad Sales Manager @BadSalesManager www.BadSalesManager.com
- 2. Step 1: Listen @BadSalesManager www.BadSalesManager.com
- 3. Listen • Stop talking long enough for the customer to articulate his concerns @BadSalesManager www.BadSalesManager.com
- 4. Listen • Stop talking long enough for the customer to articulate his concerns • Use active listening phrases: @BadSalesManager www.BadSalesManager.com
- 5. Listen • Stop talking long enough for the customer to articulate his concerns • Use active listening phrases: – “I can appreciate why you feel that way.” @BadSalesManager www.BadSalesManager.com
- 6. Listen • Stop talking long enough for the customer to articulate his concerns • Use active listening phrases: – “I can appreciate why you feel that way.” – “Please, tell me more.” @BadSalesManager www.BadSalesManager.com
- 7. Listen • Stop talking long enough for the customer to articulate his concerns • Use active listening phrases: – “I can appreciate why you feel that way.” – “Please, tell me more.” – “Uh huh” @BadSalesManager www.BadSalesManager.com
- 8. Step 2: Call Me @BadSalesManager www.BadSalesManager.com
- 9. Call Me • Place the customer on hold @BadSalesManager www.BadSalesManager.com
- 10. Call Me • Place the customer on hold • Patch me in to the call @BadSalesManager www.BadSalesManager.com
- 11. Call Me • Place the customer on hold • Patch me in to the call • Hang up @BadSalesManager www.BadSalesManager.com
- 12. Step 3: Get Out of the Way @BadSalesManager www.BadSalesManager.com
- 13. Get Out of the Way • Stay productive while I handle the sale: @BadSalesManager www.BadSalesManager.com
- 14. Get Out of the Way • Stay productive while I handle the sale: – Organize your desk @BadSalesManager www.BadSalesManager.com
- 15. Get Out of the Way • Stay productive while I handle the sale: – Organize your desk – Clean the kitchen @BadSalesManager www.BadSalesManager.com
- 16. Get Out of the Way • Stay productive while I handle the sale: – Organize your desk – Clean the kitchen – Alphabetize things @BadSalesManager www.BadSalesManager.com