1. Baksheesh Singh Gurudatta
Scrum Master| MBA (IT Infrastructure)
Phone: +86-13817161469
e-mail: baksheeshsinghgurudatta@gmail.com
Career objective
To work in a progressive organization using my managerial and technical skills for the benefit of the organization &
Leverage my expertise and adaptability to add value to the organization using Scrum Practices, Onshore Offshore
Coordination, Walkthroughs, Change management, Strategy Planning & helping clients improve their current
processes and benchmarks, yet at the same time persistently striving to move up the learning curve.
Skill-set
Scrum Projects - Agile Projects Management, Scrum, Scrum Ceremonies.
Network Management - Implementing Changes on Firewalls, Switches, Routers, Load Balancers.
IT Management - ITIL, Process Modeling, Process Analysis, Process Improvement, IT Process Designing
Business Analysis - Requirement gathering, Configuration management.
MS Office - MS Excel, MS Word, MS PowerPoint, MS Visio, MS Project.
Certifications
CSM (Certified Scrum Master)
SPOAC (Scrum Product Owner Accredited Certification)
SMAC (Scrum Master Accredited Certification)
STMAC (Scrum Team Member Accredited Certification)
CSSC (Certified Six Sigma Champion)
Professional Experience (Total: 4 Year 4 Months)
Chronology:
Bleum Incorporated, Shanghai, China – Scrum Master (October, 2012 - Present) 2 Year 8 Months
Bleum Incorporated, Shanghai, China – Network Engineer (December, 2011 – October 2012) 11 Months
Bleum Incorporated, Shanghai, China – IT Process Engineer (July, 2011 - November, 2011) 5 Months
Air India – Intern IT Consultant (April, 2010 - July, 2010) 4 Months
Symbiosis Centre for Information Technology, Pune - MBA – Network & IT Infrastructure (2009-2011) 24 Months
Bleum Incorporated, Shanghai, China (October, 2012 – Present)
Scrum Master
Working as Scrum Master for Wal-Mart Global Ecommerce Infrastructure over 2.5 Years
Responsibilities & Achievements:
• Facilitates Sprint planning, Daily Scrum, Retrospectives, & Global Ecommerce Infrastructure Demonstrations.
• Protect Development Team from outside distractions, impediments or team conflicts and maintain focus on product
backlog and project timeline.
• Work closely with product owner in backlog management & continuous delivery of features.
• Educate & reinforce scrum methodology & agile framework to team members and key stakeholders.
• Direct & Lead development team from project initiation through delivery of final product.
• Facilitate Scum Ceremonies (Sprint Planning, Daily Standups, Sprint Review, Sprint Retrospective etc.)
• Enact Change and continuous improvement increasing the productivity of scrum teams by 16% and the quality of
deliverables by 22%
• Empowered teams to self organize and grow cross functionally.
• Protect team from over commitment, manage backlog, prioritize resolution of infrastructure stories.

2. • Met Goal of addressing and resolving issues within 24 hours.
• Communicate with other management, engineers and support specialists to improve quality of support tasks.
• Worked with engineering managers to identify cross-team dependencies and manage inter team tasks.
Organization level Roles and Responsibilities
• Coach & Mentor other scrum masters.
• Organizational Coaching for Scrum and Agile awareness.
• Clear and Effective Communication-Expressed and exchanged ideas and information clearly, openly and concisely.
• Analyze and Solves Problems-Insightful conclusions from diverse information, Identify and address problems by
developing, evaluating and implementing solutions.
• Collaborative Working-Build open, considerate and productive working relationships with people in organization.
• Learner-Seeks out opportunities to learn from experience and from others.
• Professional Responsibility.
• Team Leadership-Inspires, and empowers others to achieve and to build their skills, fosters teamwork through
common goals and cooperation.
Bleum Incorporated, Shanghai, China (December, 2011 – October 2012)
Network Engineer
Project: WGEC: WebOps: Operational: Infrastructure and Production Support
Role: Network Engineer
Duration: 12 months
On Job Roles and Responsibilities:
1.Production Support -60%
 Troubleshoot, diagnose and resolve LAN/WAN problems.
 Cisco Firewall, switch, and routers maintenance.
 Create monitors to alert on network exceptions.
2.Project/Tasks Work -40%
 Implement Projects resulting from Capacity and Failure Point Analysis.
 Work with software development and database team to identify the system requirements for application
deployment.
 Document changes in overall platform and design.
Functional Responsibilities:
• Understanding of Ecommerce of Networking, including Security and redundancy.
• Scrum Team Management for all Agile Projects (2 Years Experience and Ongoing).
• Monitor Performance of network and servers to identify potential problems and bottlenecks.
• Troubleshooting QA and PRODUCTION environment network issues.
• Diagnose and resolves LAN/WAN problems.
• Understanding of Cisco Firewalls, Switches, Routers, and Load Balancers.
• Hands-on experience with hardware installation, upgrade, and maintenance of layer 2/3 devices.
• Understanding of Cisco FWSM configuration and experience in firewall audit.
• Understanding of ACL’s.
Interpersonal Responsibilities:
• Escalating issues appropriately to manager.
• Able to work in team environment.
• Good verbal and written communication skills.
• Keeps tech lead informed of progress, issues, and changes.
• Communicate with business point person and PM’s as necessary.

3. Project: Configuration Management Support
Role: Configuration Management Representative
Duration: 8 months - Ongoing
On Job Roles and Responsibilities:
• Audit CM items listed in Check list.
• Touch base with Team CM Rep.
• Follow up with your team lead for findings from your audit result.
• Provide support to team leads to help fix findings and issues.
• Handover CM rep works to successors smoothly.
Bleum Incorporated, Shanghai, China July, 2011 - November, 2011 (5 months)
IT Process Engineer
Project: IT Process Management
On Job Roles and Responsibilities:
•Develop IT Process and identify improvements in existing processes.
•Evaluate Existing Processes, improve Sustainability and develop best practices within IT Process.
•Drive Continuous improvement by developing and implementing process that optimize all phases of IT operation
Process.
•Working closely with different function teams.
•Plan, Design, Implement and Support technology system changes.
•Actively involved in the development and implementation of the long term improvement programs.
AIR INDIA, Mumbai, India April, 2010 - July, 2010 (4 months)
IT Consultant
Worked with Air India Material Management Department and helped them to complete the projects related to IT
Technology.
Project 1: Design a roadmap of how to Shift from the old legacy system to new aviation software package
On Job Roles and Responsibilities:
•Include database migration to the new system.
•To understand the present modules and its applications.
Project 2: Oracle ERP system Audit
On Job Roles and Responsibilities:
•Preparing checklist for the Audit.
•Understand their present system and its functionality.
Educational Qualifications
Educational Qualification Year Board/University/College Percentage
MBA (IT Infrastructure) 2009-11 SCIT (Symbiosis International University), Pune 2.448/4=61.2%
B.E (Computer Science) 2009 Bhilai Institute of Technology, Bhilai 75.37%
HSC 2005 Shri Balaji Vidya Mandir, Raipur 78.2%
SSC 2003 Shri Balaji Vidya Mandir, Raipur 76.16%
Current Location: Shanghai, China