Essential skills for Employee

1. Skills
Delivered By: Mr. karthiban
MSc in PM, BSc (Hons) in Computing , MBCS, BTEC HND in CSD

3. Employability skills are non-technical skills which play a significant
part in contributing to an individual's effective and successful
participation in the workplace.
Employability Skills?

4. Employability Skills
Employability skills or "soft skills" are the key to workplace success.
Employability skills are a set of skills and behaviors that are necessary for every job. Employability
skills are sometimes called soft skills, foundational skills, work-readiness skills, or job-readiness skills.
Employability skills allow you to:
• communicate with coworkers
• solve problems
• understand your role within the team
• make responsible choices, and
• take charge of your own career
Personal qualities, habits, and attitudes influence how you interact with others. Employers value
employability skills because they are linked to how you get along with coworkers and customers, your
job performance, and your career success.

5. Employability
 Having and using your life skills and abilities to be hired and stay hired.
 (Truth) Most people change careers at least 5-7 times in their lives. Skills
developed in one job can be used in different lines of work or industries.

6. Universal Employability Skills
1. Communication Skills
2. Teamwork Skills
3. Self-Motivated/Ability to work with little or no supervision
4. Problem-Solving/Decision-Making, Reasoning/Creativity skills
5. Dedication/Hardworking/Work Ethic
6. Planning/Organizing Skills
7. Dependability/Reliability/Responsibility
8. Adaptability
9. Availability/Flexibility
10. Honesty/Integrity/Morality—Character Counts!
11. Computer/Technical Skills
12. Interpersonal Abilities

7. Universal Employability Skills
13. Self Presentation Skills
14. Multi-Tasking Skills
15. Positive Attitude/Motivation/Energetic
16. Self-Confidence
17. Leadership/Management Skills
18. Multicultural Sensitivity/Awareness
19. Loyalty
20. Professionalism
21. Willingness to Learn
22. Customer Service Skills
23. Common Sense

8. There are 8 Employability Skills
Generally speaking, there are eight skills that employers want you to have, no matter what
industry you're working in:
Communication.
Teamwork.
Problem solving.
Initiative and enterprise.
Planning and organizing.
Self-management.
Learning.
Technology

9. Communication skills
Depending on the job, communication is about being a good talker or a good writer. It involves
being confident about speaking to people (face-to-face or over the phone). It also involves
writing well enough to be understood in emails and memos.
Examples of ways that you can develop or improve your communication skills include:
 Writing assignments and reports as part of your studies
 Blogging or using social media
 Making oral presentations as part of your class work
 Working in customer service (face-to-face or on the phone)
 Volunteering to host a community radio program

10. Teamwork Skills
Teamwork means being good at working with people - both the people you work with and
other people that come into contact with your organisation.
Examples of ways that you can develop or improve your teamwork skills include:
 Doing group assignments as part of your studies
 Volunteering for a community organisation
 Thinking about how you can work better with other people at your workplace
 Joining a local sporting team

11. Problem-solving skills
contribute to productive outcomes
• outcomes
Problem solving is about being able to find solutions when faced with difficulties or setbacks.
Even if you can’t think of a solution straight away, you need to have a logical process for
figuring things out.
Examples of ways you can develop or improve your problem solving skills include:
•Doing research assignments as part of your studies
•Dealing with complaints at your workplace
•Doing a study skills course that looks at problem solving
•Talking to other people about how they solved the problems they faced

12. to innovative Initiative and Enterprise skills contribute
Initiative and enterprise are about being able to think creatively and to make improvements to the way
things are. They're also about looking at the bigger picture and how the way you work fits into that.
Examples of ways you can develop or improve your initiative and enterprise skills include:
Approaching organisations and businesses about work placements or internships
Setting up your own community organisation or business
Making or proposing changes to the way a group you belong to does things

13. Planning and Organising skills
• Planning your home
• which contribute to long-term and short-term strategic planning
Planning and organising are about things like working out what is required to get a job done,
and then working out when and how you'll do it. They're also about things like developing
project timelines and meeting deadlines.
Examples of ways you can develop or improve your planning and organising skills
include:
 Developing a study timetable and sticking to it
 Organising some independent travel
 Managing your time around work, study and family commitments
 Helping to organise a community event
 Doing chores regularly around your home

14. Self-Management Skills
Self-management is about getting on with your work without someone having to check up on
you every five minutes. You should also be able to stay on top of your own deadlines and be
able to delegate tasks to other people to make sure things get done on time.
Examples of ways that you can develop or improve your self-management skills include:
Doing a work experience placement or internship
Asking for new responsibilities at work
Developing a study schedule and sticking to it
Joining a volunteer organisation

15. Learning skills
• which contribute to ongoing improvement and expansion in
employee and company operations and outcomes
Learning is about wanting to understand new things and being able to pick them up quickly.
It's also about being able to take on new tasks and to adapt when the way things are done in the
workplace change.
Examples of ways to develop or improve your learning skills include:
 Doing a short course or online course
 Doing some research into learning skills and learner types
 Starting a new hobby
 Joining a sporting or volunteer group

16. Technology skills
General technology skills that employers want include things like being able to use a computer for word
processing and sending email, or knowing how to use a photocopier.
Some more specific technology skills relate to software, like using social media, working with design or video
editing software or knowing programming languages. Other technology skills relate to hardware, like knowing
how to use EFTPOS, a cash register, a photocopier or scanner, a camera or a recording studio.
Examples of ways to develop or improve your technology skills include:
Doing a short course or online course
Asking for extra training at work
Finding out what technology is used in the job you want and researching its use
Identifying the technology you're already using in your day-to-day life

17. Essential Employability Skills

18. Types of skills
If there's one word in a resume that every prospective employee looks for and every applicant
mentions, it is 'Skills'. That's proof enough to show how important it is for one to know his /her skill
set and to expand it to include the ones that are required but missing.
There are different types of skills which can be broadly classified into the following categories:
Foundation Skills
Marketable Skills
Transferable Skill
Interpersonal skills

19. Foundation Skills
These skills are a must for any employee. They are classified as Basic,
People, Thinking and Personal Qualities.

20. Foundational Skills
• Be organized.
• Arrive to work on time, or early.
• Be dependable.
• Have a positive attitude toward work.
• Exert high levels of effort and perseverance.
• Complete tasks on time and accurately.
• Seek out information to improve skills.
• Be flexible and adaptable.
• Complete all tasks, even if unpleasant.
• Understand dress code or uniform guidelines.
• Maintain personal hygiene.

21. Interpersonal skills
The set of abilities enabling a person to interact positively and work effectively with others.
Development of the interpersonal skills of employees is a key goal of training and
development initiatives for many companies, and is considered a constructive manner in
which to handle office disputes and other personnel issues.
These skills include the areas of communication, listening, delegation of tasks and leadership.

22. Interpersonal Skills
• Be friendly and polite.
• Respect supervisors and coworkers.
• Respond appropriately to customer requests.
• Ask for feedback.
• Take constructive criticism.
• Resolve conflicts calmly and appropriately.

23. Communication Skills
• Read and understand written materials.
• Listen, understand, and ask questions.
• Follow directions.
• Express ideas clearly when speaking or writing.
• Learn required technology and use appropriately.

24. Problem Solving and Critical Thinking
Accept change.
Be willing to start, stop, and switch duties.
Work calmly in busy environments.
Start tasks without prompting.
Ask questions to solve problems do job better.

25. Teamwork
• Be comfortable working with people of diverse backgrounds.
• Be sensitive to other peoples' needs.
• Take responsibility for own share of work.
• Contribute to team goals.

26. Ethics and Legal Responsibilities
• Take responsibility for own decisions and actions.
• Understand and follow company rules and procedures.
• Be honest and trustworthy.
• Act professionally and with maturity.

27. Professional Skills
The general employability skills above help you to get hired and to keep any
job. In addition, anyone who wants to advance in their careers and people
working in higher-level jobs should have the following professional skills.

28. Career Development
• Learn new skills and take on different projects.
• Serve on work committees.
• Take initiative and work with little supervision.
• Understand your industry and common business practices.
• Align your work goals with the mission and vision of your employer.
• Understand the different roles of coworkers.

29. Leadership
• Coach and mentor others.
• Be willing to take risks.
• Be able to negotiate.
• Motivate and direct people as they work.
• Demonstrate efficiency.
• Seek to simplify processes.
• Save time or money for the company by analyzing business needs.
• Build partnerships and teams with coworkers.

30. Marketable Skills
These are skills which are useful to your employer. They include
All the different types of skills mentioned in the foundation skill set above. All the skills that
the employer has are specified in the advertisement for the job. Other than these two sets, any
extra skills that you have, which are of absolutely no use to the boss are unmarketable skills.
For example, singing a song backwards no matter how good you are at it .

31. Transferable Skills
These are the skills that are useful in more than one kind of job. The more you develop these, the more are your
chances in the job market. An employer might be attracted to your profile even if he has no immediate use for
your extra skills, if he foresees any use for them in the future.
The most common skill in this category is computer literacy. Armed with this, one can be a typist, a helper in a
store, a document writer and a variety of other things.

32. What Are Transferable Skills?
Transferable skills are the skills you've gathered through various jobs, volunteer work,
hobbies, sports, or other life experiences that can be used in your next job or new career. In
addition to being useful to career changers, transferable skills are also important to those
who are facing a layoff, new graduates who are looking for their first jobs, and to those re-
entering the workforce after an extended .

33. Transferable Skills Con…….
These are general skills that can be useful on a variety of jobs. They are called transferable skills because they
can be transferred from one job, or even one career, to another.
Critical Transferable Skills...these tend to get you higher levels of responsibility and pay. Emphasize them in
an interview as well as on your resume.
 Solve problems
 Project planning
 Budgeting
 Sales
 Meet deadlines
 Public Speaking
 Supervise others
 Accept responsibility
 Efficiency

35. z