While doing an annual employee review is great, once-a-year feedback is not enough. According to a 2019 study by Gallup, employees are 2.7 times more likely to be engaged in their jobs and 3 times more likely to do "outstanding" work when when they receive regular, weekly feedback. Your employees want to hear from their managers! But how do you get managers into the habit of giving regular feedback? Join Jack Altman from Lattice and Liz Weber from Weber Business Services as they teach you how to create a culture of feedback at your organization and show you why a culture of feedback is so essential.

2. Agenda
Misconceptions around feedback
Why should managers care?
Feedback and your talent pool
Feedback builds employee engagement
Feedback as a recognition strategy
Feedback promotes employee retention
Closing remarks

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Jack Altman
Founder and CEO
Lattice
Liz Weber
President
Weber Business Services, LLC

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There are a lot of misconceptions about feedback.
● Any feedback is better than no feedback
● You can always learn something from the feedback you receive
● Ensure all feedback is given before a formal performance review
● Only managers should provide feedback
● Always use the sandwich approach: Good news, bad news, good news

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Effective feedback supports:
1. Candidate attraction
2. Employee Engagement
3. Employee Recognition
4. Employee Retention
Why Managers Should Care
. . . Effective feedback supports positive organizational culture!

6. Feedback and Candidate Attraction
Why are we talking about feedback and
recruitment? Where do they overlap?

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Feedback and Promoting
Candidate Attraction

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● Brand awareness in the marketplace
● Interviewer Branding
● Training
Feedback and Promoting
Candidate Attraction

9. Feedback and Employee Engagement
How can you use feedback to improve
employee morale?

10. When employees are heard,
they feel valued.

11. Feedback is an investment in
employee growth.

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Maximize Engagement
with a Well-Rounded Feedback Culture
Supporters Challengers

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Managers set the precedent
for feedback culture.

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Executives keep managers accountable

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Make feedback a habit.
● Structured Feedback Days
● Feedback Tools
● Regular 1:1 Meeting
● Performance Reviews

16. Feedback and Recognition & Rewards
How does a feedback culture fit into the
benefits of working for your company?

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● Raises & Bonuses
● Public Praise
● Intentional, Specific Notes
Recognition comes
in many forms.

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● Raises & Bonuses
● Public Praise
● Intentional, Specific Notes
● Effective Feedback
Recognition comes
in many forms.

19. Feedback is the reward
your employees want.

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“Part of being an adult is being able to hear the truth.
And the corollary is that you owe the adults you hire the
truth. That is actually what they want most from you.”
- Patty McCord, Author
Powerful

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1. Personal Growth
2. Company Values
3. Team Goals
Tie feedback
to the big picture.

22. Praise overload exists.
Be intentional about your feedback.

23. Feedback and Employee Retention
Why do employees stay at one
company versus another?

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When employees feel
valued, you create
real company value.

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“Few things offer greater return on investment
than praise.”
- Bill Walsh, Coach & Author
The Score Takes Care of Itself: My Philosophy of Leadership

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As your company grows,
make sure your employees
grow with you.

27. When your employees are
valued, they stay.
When your employees are heard,
they feel valued...

28. Key Takeaways

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Questions?

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Thank you!
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