More than 70 percent of employees who are at risk of leaving their jobs say they must leave their current organization in order to advance their careers. And skilled workers are leaving jobs faster than ever before in this highly competitive labor market. Your best employees are always looking for the next big challenge. It’s up to you to show high-performing employees a path forward at your organization with L&D opportunities before they look elsewhere.

1. Paving the Way: How to Retain and Motivate Your Best Employees

2. bamboohr.com
Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
Cassie Whitlock
Director of HR
BambooHR
Ashley Adair
HR & Talent Development
PayScale

3. The Cost of Turnover

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Paving the Way: How to Retain and Motivate Your Best Employees
Why do good employees leave?

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Paving the Way: How to Retain and Motivate Your Best Employees
Picture of Bad Boss Index

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Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
• Takes credit for your work
• Doesn’t appear to trust or empower you
• Doesn’t appear to care if you’re overworked
• Doesn’t appear to advocate for you when it comes to
compensation
• Hires/promotes the wrong people
• Doesn’t provide direction on assignments or role
• Micromanages you and doesn’t give you autonomy
• Focuses more on your weaknesses than your strengths
• Doesn’t set clear expectations
Why Good Employees Leave

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Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
What
impacts
employee
satisfaction
and intent
to leave?
PayScale Study: The Formula for a Winning Company Culture

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Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
What impacts satisfaction?
2
1
3
5
4
PayScale Study: The Formula for a Winning Company Culture

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Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
What impacts intent to leave?
3
1
2
PayScale Study: The Formula for a Winning Company Culture

10. 16 ELEMENTS
The building blocks of high
performing people, cultures,
and organizations.

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Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
1. Is the employee doing what they love to do?
2. Is the employee doing what they’re really good at?
3. Is the employee doing what the business needs?

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Paving the Way: How to Retain and Motivate Your Best Employees
Providing L&D
Opportunities

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Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
Setting the foundation for your
L&D investment
1. Employees buy into the vision, mission, values of your org
2. Employees connect the dots between their work & the bigger picture
3. Employees trust their managers and leaders to raise questions or concerns
4. Employees feel that pay process is fair and transparent
5. Pay is linked to performance; skills are appropriately rewarded

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Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
Considerations for L&D
Opportunities
1. Provide a menu of options; it shouldn’t be “one-size fits-all”
2. Employees, managers and HR all share responsibility for development
3. Training managers will create a ripple effect – ignite managers’ passion
to coach their employees
4. Deal with short-term needs, and make learning on-going
5. Teach employees to own their career development
6. Build trust in organizational leadership
7. Match different learning options to different learning styles.

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Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
L&D Options
• Career mentorship / sponsorship program
• On-site training courses to enhance job & management related
skills: “How to Manage Up Well”, ”Know Your Customer”
• Leadership training courses: “manager effectiveness”
• Tuition reimbursement for courses and certifications
• Industry conferences
• One-on-one coaching
• Job rotations
• Career resource center
• Technical courses – “AT&T University”

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Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
Tips for Training Managers
• Get managers to tell you what they want to learn
• Create space for managers to talk to each other
• Foster connections between managers
• Train them on specific topics:
 Communicating pay increases
 Evaluating performance

17. bamboohr.com
Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
“Ultimately, managers have one job: Hire the best talent and
continuously engage them. Managers know who's talented. And they
know (or should know) who's unhappy with their current situation. If they
don't meet the basic psychological needs of their most talented
employees, they squander years of performance gains. At worst, they
lose their talent (and whoever leaves with them) to their competitors.”
-Gallup, 2018

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Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
• How to ask and give feedback
• How to best motivate individual employees
• How to have performance conversations
• How to have compensation conversations with employees
• How to connect with other managers to learn how they solve problems
Training Managers

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Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
Best Training Formats

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Paving the Way: How to Retain and Motivate Your Best Employees
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L&D in One-on-Ones
Dig Deep Broaden Your Shoulders
Wins and Learnings Peer Feedback

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Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
Strengths and Weaknesses

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Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com

23. Why Invest in Coaching?

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Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
Development Coaching
What it is:
Partnering with clients in a thought-provoking and creative
process that inspires them to maximize their personal and
professional potential.
Development
opportunities
Career pathing
discussions
Conflict resolution
assistance
Feedback
communication
tools
Managing up
support

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Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
Should you have a
coach on staff?
• How is morale within your organization?
• Do have existing employees who have the passion and
talent for coaching?
• Can you run a pilot program first?

26. Recognize Your Employees

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Paving the Way: How to Retain and Motivate Your Best Employees
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69% of employees would work harder if
they were better recognized.
-Globoforce

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Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
And it can be completely free…
• Company-wide announcement
• Social media shout-out
• Personal thank-you

29. Final Takeaways
• Make sure you’re finding appropriate ways to measure engagement
Don’t ask if you’re not willing to act.
• Invest in growing the people at your organization
Alone we can do so little. Together we can do so much.
- Helen Keller
• Appreciation is free – do it more
Appreciation is a wonderful thing. It makes what is excellent in
others belong to us as well. - Voltaire

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Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
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www.payscale.com/compensation-today

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Paving the Way: How to Retain and Motivate Your Best Employees
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