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Similaire à Building a High Performance Culture Through Employee Engagement
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Building a High Performance Culture Through Employee Engagement
- 1. Building a High Performance Culture Through Employee Engagement Janice Mazzallo
- 2. About PeoplesBank • 130 Year Old Community Bank • Located in Western Massachusetts • $2 Billion in Assets • 19 Branches • 266 Employees
- 3. Building a High Performance Culture Through Employee Engagement
- 4. Old Corporate Model Top Down Information Flow Formal Tone Executives Create & Control Message Reactive Fragmented Communication
- 5. New Organizational Model Clear & Direct Communication Professional Development & Support Visibility Reward & Recognition Passionate Innovative Collaborative Ambitious Resilient
- 6. Clear & Direct Communication Development & Support Visibility Recognition & Reward
- 7. Clear & Direct Communication • Quarterly Strategic Planning Meetings • Employee Onboarding Program • Variable Compensation Program
- 8. Development & Support • Management Development Program • Job Shadowing • Leadership Advisory Council
- 9. Visibility • Corporate Think Tanks • Process Improvement Teams • Grassroots Initiatives
- 10. Recognition & Reward • President’s Breakfast • Peer-to-Peer Recognition • EmployeeFest
- 11. Asset Growth $1,300 $1,350 $1,400 $1,450 $1,500 $1,550 $1,600 $1,650 $1,700 $1,750 2006 2007 2008 2009 2010 2011 2012 $1,415 $1,727 (in Millions)
- 12. Total Deposits $750 $1,000 $1,250 $1,500 2006 2007 2008 2009 2010 2011 2012 $875 $1,402 (in Millions) Deposit Growth
- 13. Net Income $0 $2,000 $4,000 $6,000 $8,000 $10,000 $12,000 2006 2007 2008 2009 2010 2011 2012 $2,926 $11,053 (in Thousands)
- 14. Market Share – Loan Originations
- 15. Market Share – Deposits
- 16. Engagement - May 2013
- 17. Average Score – May 2013
- 18. 1. Highly Engaged Employees will Impact Your Business in a Positive Way. 2 An Extra Degree of Effort Can Make All the Difference.
- 19. How to Create Engagement • Face the Difficult Facts • Encourage Employee Participation • Communicate Often and with Honesty • Measure and Share Results • Celebrate Success!
- 20. Group Activity
- 21. Q&A