3. Company Name: Tata Consultancy Services Limited.
Founded In: 1968.
Parent Company: TATA Group.
Industry: IT services , IT consulting.
Service Areas: Outsourcing, BPO and Software Products.
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4. Headquartered in Mumbai, Maharashtra.
TCS operates in 46 countries having 285 offices.
TCS has 147 delivery Centre's in 21 countries.
TCS has 58 subsidiary Companies.
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5. TCS vision is to decouple business growth and ecological footprint from its
operations to address the environment bottom-line. The green approach is
embedded in their internal processes and service offerings......
From green buildings to green IT to a green supply chain, their mantra is
to grow sustainably and help their customers achieve sustainable growth
through the green solutions and service offerings
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9. 9
CUSTOMER SERVICE
• E-commerce
• Mobile Apps For Dealers And Customers
• Social CRM (Customer Relation Management)
• Providing Customer Lifetime Value
10. • RELIABLE
• TRAINED EMPLOYEES
• CUSTOMER DRIVEN
• WELL INTERACTED EMAIL AND CALL
SERVICES
• WELL ROUNDED CXM (Customer
Experience Management)
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11. • INFOSYS TECHNOLOGICAL LTD.
• INTERNATIONAL BUSINESS MACHINES
• WIPRO CORPORATION
• TECH MAHINDRA
• HCL TECH
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• Effective Team Based Management Style.
• Allowing Innovation.
• Result Driven Corporate.
• Tolerance For Risk
• Progressive Working Environment.