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Human Business Design
We’re not Social
Media Experts.
We are not
Six Sigma pundits.
And we don’t pretend
to have cookie-cutters
   answers to your
 business challenges.
We’re just people
with a solid background in
 Advertising, Marketing,
        Sales and
 Process Improvement.
First and foremost, we
  are people with strong
     beliefs and deep
skepticism towards snake
    oil and quick fixes.
In the past few years,
   businesses tried to
 change internally and
 externally to adapt to
 ever-changing human
behavior, expectations,
  desires and needs.
Businesses optimized.
Businesses advertised.
Businesses marketed.
Until people had enough.
Businesses scratched
their collective chins and
   looked around the
         corner…
Ahhhhh,
businesses socialized!
And socialized more.
Businesses cut.
Businesses Web 2.0’d the
         world.
Businesses started to
Enterprise 2.0 the world.
Or Social Business
Design the world.
Businesses centered their
  design around users.
Collaboration!
        Wiki!
    Co-Creation!
    Co-Working!
 Social Computing!
Connected Workforce!
 Content Economy!
   Virtual Teams!
     Platforms!
   Technologies!
     Adoption!
    Innovation!
 Revolution!
Lying to ourselves is more
Deeply ingrained than lying to others
                       Fyodor Dostoyevsky
Ok,
let’s step back.
Truth #1:
 We’re living in a
post-consumption
    economy.
For a long time to
      come.
Truth #2:
    We pushed
efficiencies as far
   as we could.
Real ROI doesn’t
    come from
pushing humans
  into becoming
  more efficient.
Real ROI comes
from investing in
new collaboration
 and co-creation
     systems.
Truth #3:
Humans are not
  androids.
Our obsession
 with the left brain
 has led us to this
  moment in time.
  Merging left and
right brain will lead
    us out of it.
Truth #4:
Humans are social
   primates.
New and intuitive
                                                      technologies have
Nothing of me is original.
                              allowed us to
I am the combined effort of"                             connect with
everybody I’ve ever known.
                           people in ways we
                                                        could not have
 
   
   
   
-Chuck Palahniuk, Invisible Monsters
                                                        imagined a few
                                                          years back.
We all just       By sharing,
want to be          linking,
              commenting and

loved.            discussing,
               individuals gain
                 authority and
               influence in the
              social space and
                 elevate their
                sense of self.
Truth #5:
We’re predictably
   irrational.
“(We are)…rider on the
 back of an elephant. I’m
  holding the reins in my
hands, and by pulling one
way or the other I can tell
  the elephant to turn, to
stop, or to go. I can direct
things, but only when the
  elephant doesn’t have
desires of his own. When
the elephant really wants
 to do something, I’m no
      match for him.”

    - Jonathan Haidt
     The Happiness
       Hypothesis
We focused on
 the left brain,
leaving most of
       our
communication
efforts void of…
…humanity.
For a long time to
      come.
That’s why we
 began this
 adventure.
Organizations.
 Businesses.
   Work.
    Life.
Merging left-brain
      efficiencies of
  organizations with the
right-brain imagination of
hyper-connected human
   beings, creating new
    value propositions
  nobody ever imagined.
Human
Business
 Design
What is Human Business Design?
Human Business Design
 is a model based on the
   belief that all human
interactions/conversations
inside and outside of your
 organization matter now.
The way human beings
                             are motivated to connect
Just look up, we are both
     and create value has
Under the same starry sky           changed.
Organizations need to
               provide a framework for
 ALL THESE    their entire eco-system to
                 participate in the co-
THINGS THAT     creation of meaningful
 I’VE DONE               value.
The new paradigm is co-
creation and co-operation
on bigger ideas than just
    the motivation to
        consume.
Each valuable
  organization has a big
vision behind its products
  and services. And the
  goal has to be that all
stakeholders work on this
      bigger vision.
Returning humanity to
businesses, work and life.
Transforming businesses.
Dreams

             All people dream, but not equally.
Those who dream by night in the dusty recesses of their mind, 
       Wake in the morning to find that it was vanity.


     But the dreamers of the day are dangerous people,
       For they dream their dreams with open eyes,
                And make them come true.
                         And each of one us.


     
   
     
    
    
    
    
    
    
D.H. Lawrence
Human Business Design.
Join us
on this journey.
10. Measure and
evaluate all your
social marketing
  strategy and
    activities.
daniel@bateshook.com uwe@bateshook.com

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BatesHook - Human Business Design