Presentation by Deborah Rowland (head of FM, Govt Property Unit) at ThinkBIM, 11 July 2012 - Leeds Metropolitan University

1. Government Soft Landings &
the benefits of BIM to FM
Deborah Rowland
Head of Facilities Management, Government Property Unit
ThinkBIM 11th July 2012
UNCLASSIFIED 13/07/2012

2. Government Soft Landings will be a key
element of the construction
Soft Landings process maintaining the
‘golden thread’ of the
Delivering alignment of design & building purpose through to
construction with operation and delivery and operation.
asset management within
government construction using
the BSRIA Soft Landings • Ensuring that Soft Landings becomes
Framework through: standard for government projects.
• Early engagement during the design
1. Inception and briefing process with end users/client/FM
2. Design Development
3. Pre-Handover • Ownership post construction from
4. Initial Aftercare design/construction team
5. Aftercare 1 – 5 years after • Appropriate handover process from
handover construction to end user/FM
Output: a policy document and • Post Occupancy Evaluation/Monitoring
guidance for Soft Landings in and tie back to ownership and lessons
Government Construction by learnt for future design
30th Sept 2012.

3. Government Construction Programme – Governance Structure
Minister for the Cabinet Office
Government Construction Board
(Chair Paul Morrell)
Infrastructure programme Construction Strategy
team programme team
(IUK) Joint (CO – ERG)
programme
Infrastructure Steering actions GCS Steering Committee
Committee (Chair Andrew
(Chair Peter Hansford) Wolstenholme)
Infrastructure Infrastructure FM/Soft
Client/Procur Data
Infrastructure Construction Procurement Standards/Lean
Landings
Industry /Lean Client Supply
ement (Chair
(Chair Steve Advisory (Chair Nick (Chair Tim
(Chair
(Chair Simon Professor Deborah
Kirby) Brian Collins)
Fox) forum Pollard) Eaton)
Rowland)
Data &
Benchmarkin BIM Strategy Performance
g (Chair Mark Management
(Chair Brew/David (Chair Bill
Michael Philp) Yardley)
Coleman
Wider stakeholder groups (e.g. Strategic Forum for Construction,
Green Construction Board, HMEP etc
UNCLASSIFIED

4. Government Soft Landings (GSL) Timeline
October 2011 Post September
July 2012 September 2012
GSL Task Group 2012
Draft Policy GSL Policy
Set up Implementation
•40+ industry members •Trial projects identified & •Policy endorsed by •Ongoing monitoring and
•4 subgroups feedback mechanism to test Government feedback of trial projects
•Alignment to BIM and early policy development Construction Board • Stewardship via BIM
Procurement Construction • Four areas of focus and •Policy launched to operational group and
task groups measurements developed industry FM Board
•BIM mapping developed

5. Focus areas for Govt Soft Landings
Project Stages
Inception / Design Pre Handover Initial 1 – 5 years post
BIM data
briefing development Aftercare completion
drops
    
Focus areas
Environmental
Performance
Facilities
Management
Commissioning
Training and
Handover
Functionality &
Effectiveness

6. Post Occupancy Evaluation - Aftercare
Perception of contractors by operators was one where they walk away
from completed projects and leave client and building management teams
to guess how buildings work or review reams of manuals.
Designers have not been incentivised to identify if the design has met the
business needs.
Because of the above GSL will also focus on:
- Aftercare: Through the handover and initial occupancy phases as part
of fully developed and resourced plan.
- Post Occupancy Evaluation: To establish success in delivering the
objectives, performance of those who worked on the project, lessons
learnt and provision of feedback.
- Standardised measurement key – TM22/BUS being explored
- Defects Liability – can this be extended up to 3 or 5 years? Will this
provide the accountability or just increase cost? – Would require
statement of requirements in works information that are measurable

7. The role of the GSL Champion
Critical to ensuring that a project meets client needs and
is maintainable.
Is not an additional cost or contractual role to the
project, skills required already exist within Estates/
FM teams
- Role identified within project team
- It is to act as a pro-active voice for end users and FM
- Support on delivering four areas of focus and embed measurements
- Identify and prevent traditional problems from being realised on
government projects
- Ensure BIM data feeds into CAFM systems with fully populated asset
register
- Maintain continuity of involvement with the project from concept to
operation
- Ensure post occupancy evaluation and monitoring undertaken and
lessons learnt feedback for future projects via BIM

8. Environmental Performance
Each project will have an Environmental
performance plan at the core of the design
brief.
Areas for focus:
- Target setting and benchmarks
- Consideration of user actions
- Commissioning and calibration
- Post construction monitoring and
evaluation

9. Facilities Management
There will be a clear, cost efficient vision
and strategy for managing the facilities.
Areas for focus:
- Operational
management part of
original vision/brief
- Focus on
operational budget
early
- Test and model
design proposals
- Develop Operational
& Sourcing Strategies
- Commissioning,
training & handover
into mobilisation and
user guides

10. Commissioning, Training and Handover
The building will be delivered and handed over through a plan specifically
designed to meet the needs of the Client, Facilities Managers and
Occupiers.
Areas for focus:
- Roles and
responsibilities
- Testing and
commissioning
- Engagement of
operations staff

11. Functionality & Effectiveness
Facilities that are designed to meet the needs of the Project Sponsor and
Occupiers and provide an effective, productive working environment.
Areas for focus:
- Establish needs and measures
- Post Occupancy
Evaluation/Monitoring
- TM 22 – Energy
- Building in Use Study
- Feedback/lessons learnt
- Defects Liability

12. BIM Benefits to FM
• BIM propagates efficiencies at all stages of the project life cycle
through virtual rehearsal, modelling and simulating the asset to be
built and operated virtually
• BIM provides a fully populated asset data set into CAFM systems
• Reduced time wasted in obtaining information about assets, cost of
maintaining or replacing items
• 3D modelling to assist with planning modifications to building use
• FM sector needs to fully embrace the benefits of BIM and increase
their knowledge in this area
• Must be kept up to date by FMs e.g. change in use
• Key to its success are the CAFM suppliers
Further information available www.bimtaskgroup.org

13. Questions
13
UNCLASSIFIED