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#NewRules#NewRules
How to Recruit Like a Marketer
@TheMuse
@BeameryHQ
@Teamableme
#ProactiveRecruiting
Meet Laura Bilazarian
CEO & Chief People Officer
Teamable
Former wall street investment
banker turned recruiting tech
entrepreneur. Some fun facts: lived
and worked in Vietnam and is a 2x
national rugby champion.
About Teamable
Teamable is an employee referral and diversity
hiring platform that transforms social networks
into high-performance talent pools. Teamable
scales and optimizes referral programs and
diversity initiatives by replacing
spreadsheet-based approaches with intuitive
search and cloud-based, mobile-friendly
referral flows.
Meet Melissa Matlins
VP of Marketing
The Muse
Melissa leads marketing for The
Muse, based NYC. She has built
marketing/sales teams and
programs for high-growth
technology, consulting, and design
companies in San Francisco and
New York.
About The Muse
The Muse’s mission is to architect the
future of work based on purpose,
authenticity and fit. Companies partner
with The Muse to attract and engage the
best emerging talent by telling a more
authentic and compelling employer story.
Meet Alex Duell
Director of Recruitment
Beamery
Alex leads recruiting and talent for
Beamery, based in their London HQ.
Following a Masters degree in business,
management & HR he joined Dropbox as
an early hire in Europe and spent a few
years building out landing teams in several
new office locations and establishing
Dropbox’s Employer Brand outside of
North America. More recently, Alex led
recruiting and talent for online media
startup, The Business of Fashion, helping
them to double in size and establish their
first People function.
About Beamery
Beamery enables companies to attract, source
and engage world class talent by combining
Recruitment CRM and Marketing software in one
modern, easy-to-use interface. The platform runs
modern recruitment marketing at scale and
delivers your desired end-to-end candidate
experience.
What We Will Cover Today
➔ How to hack the marketing lifecycle model for recruiting
➔ How to approach talent proactively and partner with teams
➔ Why understanding business strategy is key to success
➔ Where you can use stories to strengthen outreach
➔ Engagement program examples that work
86%of HR
Professionals
Agree that recruitment is becoming more like
marketing
*Source: 2017 Careerbuilder Candidate Experience Guide
What does this mean?
Mar-ke-ting: The action or business of
promoting products or services
Your talent experience
Retain
Leverage the insights and
abilities of the people that
know your business best, your
employees. Real employee
stories and insights position
your company as an employer
of choice and grow your pool
of passive talent for the future.
3
Engage
Share stories and information
that showcases what it’s really
like to work at your company
across all of your recruiting
channels. Consistency and
frequency is key.
2
Attract
Promote your business with a
strong employer brand. Reach
passive talent that isn’t
considering your company
today. Stay top-of-mind with
top talent in search of careers,
not just another job.
1
Applying the marketing lifecycle
to recruiting
How will talent
discover my
company today?
How will
talent
understand
the
company
and role?
How can I turn
employees into
advocates?
Leveraging marketing techniques to transform
your talent team into a credible business partner
Recruitment Marketing Tactic #1
Get proactive
➔ It’s all about community, community, community
➔ Don’t be blinded by immediate goals (however pressurizing they may seem) -
always be planning for the longer term
➔ Proactively learn about the community you’re building
➔ Understand your base level, know where you can improve, and be able to show it
➔ Spread the word: make sure your key business partners understand what you’re
trying to do (and why you’re trying to do it)
Get proactive, but be smart
The ROI of adopting a Proactive Recruiting mindset
Recruitment Marketing Tactic #2
Hiring for company goals
Talent is a critical foundation for
corporate goal achievement
BUSINESS GOALS TALENT REQUIREMENTS
Release next generation of our software
platform by next quarter to effectively
compete in the market
Continue to hire/backfill across the
engineering team with a particular focus on
full-stack, pilot outsourcing model
Increase new business bookings by 16%
QoQ in North America
Add additional independent sales rep
headcount beyond our regional offices to
cover new geographies
Support partnership program with the new
reseller network, grow sell-through business
by 32% before EOY
Add additional marketing headcount with
sales enablement and partnership
experience to support new revenue stream
Candidate Personas:
Questions to ask your team…
Topic Sample Question
Interests What part of your role do you enjoy the most?
Motivations Why did you apply to this company?
Culture What do you like about your culture?
‘Watering Holes’ Where do you spend your time online?
Skills What skills do you think help you succeed?
Goals What are your major goals and targets?
➔ What job title should you look for?
➔ Where do they work?
➔ What do they do/skills?
➔ What is their level of experience?
➔ What personality traits?
➔ What are their typical goals?
➔ How can you interact with them?
Persona Checklist
Use Data to help you learn more about your Targeted Personas & to inform
business decisions
Recruitment Marketing Tactic #3
Become a Storyteller
(It’s easier than you think)
Advocate for Authenticity
Top Five: Preferred content for candidates
1. Values 42%
2. Employee testimonials 36%
3. Product/services info 35%
4. Answers to “why” people want to work here 30%
5. Answers to “why” people stay here 24%
*Source: Talent Board North American Candidate Experience Research Report
Duo Security focused on developing & sharing a
compelling employer brand with employee stories.
Recruitment Marketing Tactic #4
Plan for Distribution
To: [Persona: Senior Engineer- Passive candidate
To: [Persona: Senior Engineer- Passive Candidate]
Hi [Name],
I hope you enjoyed reading [Latest Downloaded Report].
Research is an important part of the daily work of our
engineers, and they publish new reports every month on our
website.
Please reach out to me with questions about any of the
content - I’d be happy to put you in touch with the team. They
love discussing their work with like- minded professionals.
Specific to th
candidate’s
behavior
Specific to the fact that the
candidate is an experience
engineer
To: [Persona: Graduate in Software Engineering]
Hi [Name],
Thank you for registering to [Company Name]’s Graduate
Meet and Greet! We’re excited about meeting all the
[University/College Name] graduates in our upcoming
[City} campus event.
Specific to the candidate’s
school and location
Testing personal details can get you a much
better response from candidates or by using
candidates’ behavior on your website to
trigger a targeted action.
Recruitment Marketing Tactic #5
Deliver the Right Content at the Right Time
Your careers page
+ company profiles
Social
Networks
Recruiting
Channels
Video and blogs
Employee testimonials
Events
Email
Apply!
Career advice +
communities
Retain
Employee feedback
Referrals
Learning and development
Advocate and spokesperson
roles
Recruiting involvement
Events
Social Media takeovers
3
Engage
Employee stories
Newsletter
Webinars and events
Social Media
Review sites
Job descriptions
Hiring events
Networks and communities
2
Attract
Networking events
Company news
Employer branding
Blogs and info
Interactive media
Social Media
Paid distribution
Recognition and awards
Career advice
1
Customize your talent experience
What Now?
33
Key Takeaways
1. Map your talent experience
from attraction to retention
2. Get to know your talent
“personas”
3. Use stories to superpower
engagement
4. Then, informed by your new
strategy, build engagement
programs across your entire
lifecycle like a marketing pro!
Q&A
@TheMuse
@BeameryHQ
@Teamableme

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How Recruit Like a Marketer Using the Marketing Lifecycle Model

  • 1. #NewRules#NewRules How to Recruit Like a Marketer @TheMuse @BeameryHQ @Teamableme #ProactiveRecruiting
  • 2. Meet Laura Bilazarian CEO & Chief People Officer Teamable Former wall street investment banker turned recruiting tech entrepreneur. Some fun facts: lived and worked in Vietnam and is a 2x national rugby champion.
  • 3. About Teamable Teamable is an employee referral and diversity hiring platform that transforms social networks into high-performance talent pools. Teamable scales and optimizes referral programs and diversity initiatives by replacing spreadsheet-based approaches with intuitive search and cloud-based, mobile-friendly referral flows.
  • 4. Meet Melissa Matlins VP of Marketing The Muse Melissa leads marketing for The Muse, based NYC. She has built marketing/sales teams and programs for high-growth technology, consulting, and design companies in San Francisco and New York.
  • 5. About The Muse The Muse’s mission is to architect the future of work based on purpose, authenticity and fit. Companies partner with The Muse to attract and engage the best emerging talent by telling a more authentic and compelling employer story.
  • 6. Meet Alex Duell Director of Recruitment Beamery Alex leads recruiting and talent for Beamery, based in their London HQ. Following a Masters degree in business, management & HR he joined Dropbox as an early hire in Europe and spent a few years building out landing teams in several new office locations and establishing Dropbox’s Employer Brand outside of North America. More recently, Alex led recruiting and talent for online media startup, The Business of Fashion, helping them to double in size and establish their first People function.
  • 7. About Beamery Beamery enables companies to attract, source and engage world class talent by combining Recruitment CRM and Marketing software in one modern, easy-to-use interface. The platform runs modern recruitment marketing at scale and delivers your desired end-to-end candidate experience.
  • 8. What We Will Cover Today ➔ How to hack the marketing lifecycle model for recruiting ➔ How to approach talent proactively and partner with teams ➔ Why understanding business strategy is key to success ➔ Where you can use stories to strengthen outreach ➔ Engagement program examples that work
  • 9. 86%of HR Professionals Agree that recruitment is becoming more like marketing *Source: 2017 Careerbuilder Candidate Experience Guide
  • 10. What does this mean? Mar-ke-ting: The action or business of promoting products or services Your talent experience
  • 11. Retain Leverage the insights and abilities of the people that know your business best, your employees. Real employee stories and insights position your company as an employer of choice and grow your pool of passive talent for the future. 3 Engage Share stories and information that showcases what it’s really like to work at your company across all of your recruiting channels. Consistency and frequency is key. 2 Attract Promote your business with a strong employer brand. Reach passive talent that isn’t considering your company today. Stay top-of-mind with top talent in search of careers, not just another job. 1 Applying the marketing lifecycle to recruiting How will talent discover my company today? How will talent understand the company and role? How can I turn employees into advocates?
  • 12. Leveraging marketing techniques to transform your talent team into a credible business partner
  • 13. Recruitment Marketing Tactic #1 Get proactive
  • 14. ➔ It’s all about community, community, community ➔ Don’t be blinded by immediate goals (however pressurizing they may seem) - always be planning for the longer term ➔ Proactively learn about the community you’re building ➔ Understand your base level, know where you can improve, and be able to show it ➔ Spread the word: make sure your key business partners understand what you’re trying to do (and why you’re trying to do it) Get proactive, but be smart
  • 15. The ROI of adopting a Proactive Recruiting mindset
  • 16. Recruitment Marketing Tactic #2 Hiring for company goals
  • 17. Talent is a critical foundation for corporate goal achievement BUSINESS GOALS TALENT REQUIREMENTS Release next generation of our software platform by next quarter to effectively compete in the market Continue to hire/backfill across the engineering team with a particular focus on full-stack, pilot outsourcing model Increase new business bookings by 16% QoQ in North America Add additional independent sales rep headcount beyond our regional offices to cover new geographies Support partnership program with the new reseller network, grow sell-through business by 32% before EOY Add additional marketing headcount with sales enablement and partnership experience to support new revenue stream
  • 18. Candidate Personas: Questions to ask your team… Topic Sample Question Interests What part of your role do you enjoy the most? Motivations Why did you apply to this company? Culture What do you like about your culture? ‘Watering Holes’ Where do you spend your time online? Skills What skills do you think help you succeed? Goals What are your major goals and targets?
  • 19. ➔ What job title should you look for? ➔ Where do they work? ➔ What do they do/skills? ➔ What is their level of experience? ➔ What personality traits? ➔ What are their typical goals? ➔ How can you interact with them? Persona Checklist
  • 20. Use Data to help you learn more about your Targeted Personas & to inform business decisions
  • 21. Recruitment Marketing Tactic #3 Become a Storyteller (It’s easier than you think)
  • 23. Top Five: Preferred content for candidates 1. Values 42% 2. Employee testimonials 36% 3. Product/services info 35% 4. Answers to “why” people want to work here 30% 5. Answers to “why” people stay here 24% *Source: Talent Board North American Candidate Experience Research Report
  • 24. Duo Security focused on developing & sharing a compelling employer brand with employee stories.
  • 25. Recruitment Marketing Tactic #4 Plan for Distribution
  • 26. To: [Persona: Senior Engineer- Passive candidate To: [Persona: Senior Engineer- Passive Candidate] Hi [Name], I hope you enjoyed reading [Latest Downloaded Report]. Research is an important part of the daily work of our engineers, and they publish new reports every month on our website. Please reach out to me with questions about any of the content - I’d be happy to put you in touch with the team. They love discussing their work with like- minded professionals. Specific to th candidate’s behavior Specific to the fact that the candidate is an experience engineer To: [Persona: Graduate in Software Engineering] Hi [Name], Thank you for registering to [Company Name]’s Graduate Meet and Greet! We’re excited about meeting all the [University/College Name] graduates in our upcoming [City} campus event. Specific to the candidate’s school and location Testing personal details can get you a much better response from candidates or by using candidates’ behavior on your website to trigger a targeted action.
  • 27.
  • 28. Recruitment Marketing Tactic #5 Deliver the Right Content at the Right Time
  • 29. Your careers page + company profiles Social Networks Recruiting Channels Video and blogs Employee testimonials Events Email Apply! Career advice + communities
  • 30. Retain Employee feedback Referrals Learning and development Advocate and spokesperson roles Recruiting involvement Events Social Media takeovers 3 Engage Employee stories Newsletter Webinars and events Social Media Review sites Job descriptions Hiring events Networks and communities 2 Attract Networking events Company news Employer branding Blogs and info Interactive media Social Media Paid distribution Recognition and awards Career advice 1 Customize your talent experience
  • 32.
  • 33. 33 Key Takeaways 1. Map your talent experience from attraction to retention 2. Get to know your talent “personas” 3. Use stories to superpower engagement 4. Then, informed by your new strategy, build engagement programs across your entire lifecycle like a marketing pro!