Personal Information
Entreprise/Lieu de travail
Sydney, Australia Australia
Profession
Senior Manager, Social Media & Content Marketing at QBE
Secteur d’activité
Finance / Banking / Insurance
Site Web
ben-shute.com
À propos
An experienced digital media professional, dedicated to creating business and customer value through innovation and insight.
With a background in traditional and digital media, I specialise in building social media programs within regulated financial services businesses. After establishing CommSec as the foremost online broker in the social space, I now lead QBE Australia's social media and content efforts, encompassing all aspects of the business from customer service to brand.
I am passionate about the opportunities made possible by social technologies and platforms, and bringing customers closer to the things that matter most to them.
Mots-clés
cx
customer service
customer experience
brand management
social listening
social media
Tout plus
Présentations
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Personal Information
Entreprise/Lieu de travail
Sydney, Australia Australia
Profession
Senior Manager, Social Media & Content Marketing at QBE
Secteur d’activité
Finance / Banking / Insurance
Site Web
ben-shute.com
À propos
An experienced digital media professional, dedicated to creating business and customer value through innovation and insight.
With a background in traditional and digital media, I specialise in building social media programs within regulated financial services businesses. After establishing CommSec as the foremost online broker in the social space, I now lead QBE Australia's social media and content efforts, encompassing all aspects of the business from customer service to brand.
I am passionate about the opportunities made possible by social technologies and platforms, and bringing customers closer to the things that matter most to them.
Mots-clés
cx
customer service
customer experience
brand management
social listening
social media
Tout plus