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WWW.HEY.DIGITAL
BENJAMIN
WARDELL
Marketing & Events Coordinator | CIM |
Dec 2007 – May 2010 | Cookham, UK
Account Executive | PMI |
Jun 2005 – Nov 2007 | Maidenhead, UK
Account Coordinator | Reach |
May 2004 – June 2005 | Maidenhead, UK
Amazon Helper: Consumer Experience |
Amazon.co.uk | Jan 2003 – May 2005|
Slough, UK
Hey :)Wanna
KnowMore?
HEY.DIGITALHEY.DIGITAL
Welcome to my detailed career experience, a behind the
scenes more throrough look at some my career history.
Work History
Marketing & Technology Strategist | Abbvie |
Jan 2015 – Present | Maidenhead, UK
Senior Digital Project Manager | Quintiles |
Apr 2014 – Dec 2014 | Reading, UK
Digital Brand Manager | Addingvalue |
Oct 2012 – Apr 2014 | Twickenham, UK
Digital Brand Executive | Bluesky |
Dec 2010 – Oct 2012 | Guildford, UK
Marketing Executive | Romans |
May 2010 – Nov 2010 | Bracknell, UK
Hey :)
They’re on
Glassdoor
Hey :)
They’re on
Glassdoor
Hey :)
They’re on
Glassdoor
Hey :)
They’re on
Glassdoor
Hey :)
They’re on
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Hey :)
They’re on
Glassdoor
How to ‘Get Around’ this document:-
1.	 Click on the relevant Company Logos to skip to the
related role section content
2.	Click on the Green Glassdoor Icon to get underneath the
surface of the company
HEY.DIGITALHEY.DIGITAL
Detailed Career
Experience | XP
Marketing & Technology Strategist
Abbvie | Jan 2015 – Present | Maidenhead, UK
Key Responsibilities
	 Strategic Consulting (Brand/Comms/Digital/Multi-Facet/
Infrastructure/Technlology)
	 Conceptual Planning (Brand/Product/Experience/SaS)
	 User Experience Strategy (Patient/Practitioner/Public)
	 Product Development (Existing/Brand/New/Trials/Launch)
	 Project Scoping (Brief/Budget/Time/Stakeholders)
	 Project Management (Scoping/Team/Stakeholder
Management/Reporting/UAT/Demo)
	 Solution Development (RWD/App/Mainstream/Custom)
	 Solution Management (Maintain/Report/Evaluate/Evolve)
	 Communications (User/Admin/Maintenance/Stakeholder)
Key Achievements
	 Comprehensive multi-team strategic marketing & technology
consultation - IPD (Derm/Rheum/Gastro/X-IND) | SPD | InField
| Comms | Business Intelligence | Market Access | Medical | Reg-
ulatory | Legal | Procurement
	 HS (Hidradenitis Suppurativa) Launch - Work as part of core
matrix team supporting the brand launch of a new indication
for Humira supporting: pre-launch preparation activity, brand
planning for 2016 and all future planned pipeline activity. Items
completed by start of 2016 include:-
	 UK HS Platform
	 Optimisation scoped/planned for x-indication cross
platform activity 2016-03-20
	 New code compliant architecture to house HCP focused
section content centralising platform for future content
activity inline with planned optimisation
	 New content strategy aligned with launch prep - Agency
assigned for additional collateral development
	 HS patient journey social listening campaign mapping con-
dition stages with real world public qualitative data mapped
against clinical quantitive data to assess trends to build a
comprehensive picture of the patient experience
	 Scoped/pitched secure NHS data processing solution and
logic spec/map for patient access scheme to PASLU which
was accepted as part of launch preparation activity
	 Realigned marketing approach to develop high quality con-
tent embedded using Content Marketing Matrix Kit
	 Rheumatology Differentiation - A huge year of development
planned to offer a number of value add services to customers
specialising within Axial Spa & Rheumatoid Arthritis (RA) both
in market leading positions but set to get a lot of new biosimilar
competitors in 2016
XP
Contd
	 InsideRA - A development of a new multi-device self man-
agement platform tool for RA sufferer and their clinician to
help track patient activity through validated algorithm as-
sessments and integrated clinical blood work data
	 Development of brand identity to work seamlessly across
Public/Patient Site and secure NHS N3 network
	 Development of modern compatibility responsive plat-
form with secure HL7 one way data link to N3 HCP por-
tal
	 Development of backwards compatible HCP platform
with secure HL7 data links from Patient Platform and
Hospital Bloods Database
	 Medical Device risk assessment and aversion protocols
and proposal development for code compliance
	 Multiple agency and wide matrix project team
	 Development of a new HCP Content Engagement/Learning
platform for Axial Spa supported by network programme
	 Development of a programme of milestone events with a
content development and syndication plan
	 Medical education
	 Gastroenterology Footprint
	 Agile Planning
	 Daily SCRUMS and brand sprint planning workshops to
shape and implement 2016 brand activity
	 Promo Campaign Portal scoped to support the deployment
of target audience specific campaign content development
through brand marketing activity in 2016
	 Portal scoped (wireframes, functionality spec & vendor
brief) and provided to X-Ind for brand plan inclusion and
budget allocation)
	 Realigned brand approach to develop high quality content
embedded using Content Marketing Matrix Kit
	 X-Indication Excellence
	 Reviltalise F.T.L (Fail to Launch) Promo Hub Project in line
with new search approach for integrated systems and data
for marketing activity effectiveness assessment
	 Final UAT and review of finished build
	 Content Marketing Matrix Kit developed to support ALL
commercial teams with content strategy and develop-
ment planning
	 Rescoped site structure to account for new products and
indications and allocated content owners, providing and
kit for creating the required core site content and future
editorial update content
	 Supplied scoped kit to X-Indication teams for brand
team implementation and budget acquisition
	 Support the Arena Programme in the development of a new
multi-device platform aimed at supporting and improving
HEY.DIGITALHEY.DIGITAL
XP Defintion:-
An experience point (often abbreviated to Exp or XP ) is a unit of
measurement used in many role-playing games (RPGs) and role-playing video
games to quantify a player character’s progression through the game.”
existing programme with content between events, upcom-
ing events and other community driven activities.
	 Future phases to include Learning Management and
Community Forum
	 InField Team integration evolution to bring IFT right into
the process of assessing content penetration and adoption
aligning the sale & marketing activities of both teams
	 Multi-Channel Marketing Strategy development and
rollout project plan
	 Skills capabilities analysis - Device | Software | Marketing
	 L&D roadmap gathering insights from key stakeholder
groups (Marketing/IFT)
	 Content Marketing Matrix Kit
	 CLM/CRM Integration Launch
	 7 Individual Programmes Assigned out of 12 for Pro-
gramme Launch
	 Complete Project/Technical Delivery Autonomy
	 ALT Rollout Reporting
Senior Digital Project Manager
Quintiles | Apr 2014 – Dec 2014 | Reading, UK
Key Responsibilities
	 Project Inception (Technical Enquiries/RFI/ RFP/Proposals/
Pitches)
	 Project scoping (Brief/Budget/Time/Pre-Planning/
Stakeholders/)
	 Budget development/management (Avg 100-250K)
	 Project delivery management (Project Tracking/Stakeholder
Management/Reporting/UAT/Client Demos/)
	 Responsive Modular Portal Development
	 App development (Medical/Learning/Data)
	 Elearning/Training development
	 Research & Focus Groups
Key Achievements
	 Comprehensive multi-team strategic marketing & technology
consultation - Client Relations | Strategic Business Develop-
ment | Medical
	 Took over UK Digital and Technical Consultant for all UK /
EMEA Strategic Pitches (1mil+ business value) for Global Stake-
holder Groups - Strategic Consultation | Proposal/Solution
Design and Development | Pitch Operations/Logistics | Pitch
Delivery
	 Amgen Global Virtual Meeting Solution Design and Techni-
cal Solution Development including Brand Solution Demos
	 Scoped, designed and pitched Mylan’s mobile medical refer-
ence application - Budget Development | Technical specifica-
HEY.DIGITALHEY.DIGITAL
XP
Contd
HEY.DIGITALHEY.DIGITAL
XP
Contd
tions | Wireframe Planning and Development Proposal Devel-
opment | Pitch Delivery
	 Supported in the global roll of Eli Lilly Global Clinical Trial por-
tal, tailored to regions and affiliates - Content Planning | Medi-
cal Administration and Approval
	 Supported in build and roll out of 7 LBU affiliate hub
	 Scoped and Developed Roche UK Clinical Trial HCP Learning
Portal and Clinical Trial Investigation Hub - Budget Develop-
ment | Technical specifications | Wireframe Planning and De-
velopment | Design Management | Digital Optimisation
	 Interactive learning modules built for Adobe Connect inte-
gration with Learning Portal
	 Licensed for up to 200 Simultaneous Users for duration
of trial
	 8 Modules with Branched User Mapping | Video | Test
Functionality & Associated Logic Mapping | Survey /
Feedback Functionality | Audio & Transcribe
	 8 Full interactive learning modules built for Adobe Con-
nect integration with Learning Portal and Clinical Trial
Investigation Hub
	 Clinical Trial Investigator Hub Build & Development with
Learning Portal Integration including automated HCP test
certification aligned with Trial Database Data
	 Client Relationship and Handling and Demo Pitches
Digital Brand Manager
Addingvalue | Oct 2012 – Apr 2014 | Twickenham, UK
Key Responsibilities
	 Digital Strategist (Client/Vendor/Technology)
	 Web manager (Maintenance/Development/Positioning/Digital
Lead Generation)
	 Communications Manager (Strategy/Design/Development,
Reporting)
	 Social Media Marketing Manager (Build/Maintenance/Brand/
Strategy/Campaign/Reporting)
Key Achievements
	 Comprehensive multi-stakeholder strategic marketing & tech-
nology consultation - Client Relations | Vendor | Business
	 Adam Phones Brand Development - Developed new integrated
portal integrated existing customer facing systems for unified
phone systems & sales management
	 Adam Phones Social Media Strategy - Design, developed and
sold the strategy and process to client and extended fees into
monthly agency retention fee
Experience Defintion:-
Experience is the knowledge or mastery of an event or subject gained
through involvement in or exposure to it. Terms in philosophy, such as “
empirical knowledge or“a posteriori knowledge,”are used to refer to
knowledge based on experience
Why not!
No
ORANGES
were hurt in
the making
of any of these
materials
Check out my latest CV
download for more of the
fundementals of me.
www.hey.digital/my-profile/
curriculum-vitae
HEY.DIGITAL
XP
Contd
Digital Brand Executive
Addingvalue | Oct 2012 – Apr 2014 | Twickenham, UK
Key Responsibilities
	 Digital Strategist (Business/Client/Vendor/Technology)
	 Web manager (Maintenance/Development/Positioning/Digital
Lead Generation)
	 E-communications manager (Strategy/Design/Development/
Reporting)
	 Social media marketing manager (platform build/maintenance,
brand champion/strategy/campaign strategy/reporting)
	 Project Management
	Trainer
Key Achievements
	 Successfully launched Bluesky big community project, Blue
Sky’s on-going social media platform which works across 6
core channels; LinkedIn, Twitter, Blog, Facebook, YouTube and
Flickr
	 Redeveloped home page to integrate social media elements in-
cluding better component functionality and live feeds from the
Bluesky blog and Twitter Channel
	 Redevelopment of entire Adwords and PPC campaign setup
running across all propositions
XP
Contd
	 Changing face of sales campaign – Development of whitepaper
content and integrated digital campaign including prominent
web landing page and web collateral, PPC campaign and social
media support. The aim of this campaign was to obtain at 40-
50 good leads for the sales team to follow up on so far we have
received over 400 downloads, after research this has equalled
150 good leads from FTSE 100 companies
	 LinkedIn Campaign – Linked in campaign for our Executive
Coaching proposition involved upgraded heads of departments
to improve profile towards thought leadership level, outbound
Inmails sent to 2nd and 3rd level connections in target compa-
nies with an aim of gaining 30 leads, after two months of steady
activity (3 weeks profile development) we have 5 meetings and
27 lead connections with a plan for further development of
connections including events and content
	 Setup, management and development of Bluesky Branded
service offering bespoke branding campaigns for Key Clients
supporting programme delivery and delivering a truly bespoke
experience
Marketing Executive
Romans | May 2010 – Nov 2010 (Contract) | Bracknell, UK
Key Responsibilities
	 Sales, Flower IFA and Boyer Planning marketing campaigns
	 Sales, Flower IFA and Boyer Planning marketing collateral
	 Sales, Flower IFA, Web, SEO, PPC activity
Key Achievements
	 Created and implemented ‘Serious about Selling?’ campaign that has
seen a 15% increase in enquiries and valuations within a 3month pe-
riod
	 Redeveloped network digital signage system to successfully cross sell
all services on signage throughout the network
Marketing & Events Coordinator
CIM | Dec 2007 – May 2010 | Cookham, UK
Key Responsibilities
	 Redevelop, launch and maintain the Mailing List Service (eMar-
keting & DM service)
	 Generation of new leads through integrated communications
projects (full marketing mix)
	 Education and redevelopment (conversion) of lapsed, inactive
and warm leads (full marketing mix)
	 Development and marketing of CIM’s central events portfolio
HEY.DIGITALHEY.DIGITAL
Career Defintion:-
An occupation undertaken for a signif cant period of a persons life
including opportunities for progress.
i
Key Achievements
	 Implemented the development and re-launch of the resource
website the Learning Zone www.cim.co.uk/learningzone.
Website launched within 3 months and was mapped to suit the
customer’s needs. The site now receives over 30000 visitors a
month.
	 Website content coordinator on-going
	 Implemented annual recruitment campaigns as part of project
team including idea generation, concept, media buying & man-
agement, events to generate new leads in line with annual KPI
	 Redeveloped Marcom Central website www.cim.co.uk/marco-
mcentral which is used by CIM’s global study network to help
run local marketing campaigns
	 Re-launched the Mailing List Service offering our study net-
work the chance to contact the CIM database. For this service I
developed a fully automated backend system using Excel which
performs reports, manages finances, provides projections and
offers and automated quotes and invoices
	 Mapped CIM Customer Journey through all possible contact
points (postal, phone, online, network mystery shop) and pro-
duced a report of findings. The findings of this research were
mapped into other projects such as Learning Zone, literature
review and recruitment campaigns
	 Created a variety of additional print material including the an-
nual CIM Graduation Ceremony Brochure keepsake which was
given to over 1500 graduates, accredited study centre guide and
more
	 Editor of the monthly E-news email communication to the UK
student population (approx 21000)
	 Developed and implemented the Student Course Evaluation
Survey to all CIM students worldwide and received a 50% open
rate on communications for the survey of which 30% proceed-
ed to take the survey. An in-depth report of this was also pro-
duced for business needs
	 Developed study network marketing proficiency by organizing
bi-annual Partners in Marketing forum events
	 Achieved Professional CIM Certificate in Marketing
	 Joined The Guardian Career Panel (http://careers.guardian.
co.uk/series/meet-the-experts) offering creative writing for
their careers blogs and advice on online forums
	 Took up position as Marketing & Events coordinator helping to
develop CIM’s central events portfolio
Account Executive
PMI |Jun 2005 – Nov 2007 | Maidenhead, UK
Key Responsibilities
	 Manage UK strategic team for Scottish & Newcastle client
HEY.DIGITALHEY.DIGITAL
XP
Contd
GAME
OVER
PRESS START
XP
Contd
	 Manage live results, reporting and presentation of all strategic
activity (Scottish & Newcastle)
	 Monthly field accompaniments with field staff to develop/
monitor team and ensure accuracy of field work
	 Account management of the Innocent Drinks account
	 Assist in tactical and strategic on other team accounts where
required (Kodak, P&G & Universal)
	 Management of company events team
Key Achievements
	 Designed advanced data processing system using Microsoft
Excel to collect live product, marketing and promotional figures
to automatically calculate, results, instant presentation reports,
finance schedules, team monitor status reports for in house
productivity reviews and senior management (Scottish & New-
castle)
	 Through a culmination of smooth running, improved results,
better data capture & reporting and finance management an
improved contract for over £1.5 million was won (Scottish &
Newcastle)
	 Gained the account management of Innocent Drinks with
responsibility of arrange sales promotion and experiential ac-
tivities to suit client needs, writing project briefs, produce and
present project reporting (Innocent Drinks)
	 In the winter a very successful ‘Help the aged’ campaign was
implemented with the distribution and implementation of
sampling activity, instore campaign collateral and putting over
50,000 knitted hats on bottles in key target markets (Innocent
Drinks)
	 An improved relationship with the Client led to a large ‘Detox
Campaign’ running solidly 3-4 different activities a week with
some activity breaking down in up to 7 different daily activities.
To manage this I was able to convince innocent to let us main-
tain distribution of their campaign collateral which helped on
top of campaign revenue to increase account profitability (In-
nocent Drinks)
	 By close of the extended ‘Detox Campaign’ campaign in June
2007 the account was already £250,000 in profit with the re-
mainder of the year to progress (Innocent Drinks)
Account Coordinator
Reach | May 2004 – June 2005 | Maidenhead, UK
Key Responsibilities
	 Co-manage UK strategic team for Nestle Rowntree client
	 Management of team of 20 Managers & 200 staff, fleet and logistics
	 Monthly sales report generation
HEY.DIGITALHEY.DIGITAL
Work Defintion:-
Work as a means of earning income involving activitie utilising mental or
physical effort in order to achieve a result.
Key Achievements
	 Streamlined and implemented a new fuel card system that
helped to reduce cost, wastage and time
	 Part of team that helped to produce the Nestle Rowntree Annu-
al Conference a three day event and sales kick off held at Alton
Towers
	 Responsible for Induction and training of staff through both in
house and through Nestles own training service
Why not!
No
ORANGES
were hurt in
the making
of any of these
materials
Check out my about my FLEX
style to see if theres a good fit.
Honest :)
www.hey.digital/my-profile/
my-flex-style
XP
Contd
HEY.DIGITAL
Say
Hey :)
WWW.HEY.DIGITALWWW.FACEBOOK.
COM/HEYDIGITAL
TWITTER.COM/
HEY_DIGITAL
UK.LINKEDIN.COM/
IN/BENJAMINWAR-
DELL-HEYDIGITAL
HEY.DIGITALHEY.DIGITAL

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Benjamin Wardell | Detailed Career Experience | Hey.Digital | Recruiters

  • 2. Marketing & Events Coordinator | CIM | Dec 2007 – May 2010 | Cookham, UK Account Executive | PMI | Jun 2005 – Nov 2007 | Maidenhead, UK Account Coordinator | Reach | May 2004 – June 2005 | Maidenhead, UK Amazon Helper: Consumer Experience | Amazon.co.uk | Jan 2003 – May 2005| Slough, UK Hey :)Wanna KnowMore? HEY.DIGITALHEY.DIGITAL Welcome to my detailed career experience, a behind the scenes more throrough look at some my career history. Work History Marketing & Technology Strategist | Abbvie | Jan 2015 – Present | Maidenhead, UK Senior Digital Project Manager | Quintiles | Apr 2014 – Dec 2014 | Reading, UK Digital Brand Manager | Addingvalue | Oct 2012 – Apr 2014 | Twickenham, UK Digital Brand Executive | Bluesky | Dec 2010 – Oct 2012 | Guildford, UK Marketing Executive | Romans | May 2010 – Nov 2010 | Bracknell, UK Hey :) They’re on Glassdoor Hey :) They’re on Glassdoor Hey :) They’re on Glassdoor Hey :) They’re on Glassdoor Hey :) They’re on Glassdoor Hey :) They’re on Glassdoor How to ‘Get Around’ this document:- 1. Click on the relevant Company Logos to skip to the related role section content 2. Click on the Green Glassdoor Icon to get underneath the surface of the company
  • 3. HEY.DIGITALHEY.DIGITAL Detailed Career Experience | XP Marketing & Technology Strategist Abbvie | Jan 2015 – Present | Maidenhead, UK Key Responsibilities Strategic Consulting (Brand/Comms/Digital/Multi-Facet/ Infrastructure/Technlology) Conceptual Planning (Brand/Product/Experience/SaS) User Experience Strategy (Patient/Practitioner/Public) Product Development (Existing/Brand/New/Trials/Launch) Project Scoping (Brief/Budget/Time/Stakeholders) Project Management (Scoping/Team/Stakeholder Management/Reporting/UAT/Demo) Solution Development (RWD/App/Mainstream/Custom) Solution Management (Maintain/Report/Evaluate/Evolve) Communications (User/Admin/Maintenance/Stakeholder) Key Achievements Comprehensive multi-team strategic marketing & technology consultation - IPD (Derm/Rheum/Gastro/X-IND) | SPD | InField | Comms | Business Intelligence | Market Access | Medical | Reg- ulatory | Legal | Procurement HS (Hidradenitis Suppurativa) Launch - Work as part of core matrix team supporting the brand launch of a new indication for Humira supporting: pre-launch preparation activity, brand planning for 2016 and all future planned pipeline activity. Items completed by start of 2016 include:- UK HS Platform Optimisation scoped/planned for x-indication cross platform activity 2016-03-20 New code compliant architecture to house HCP focused section content centralising platform for future content activity inline with planned optimisation New content strategy aligned with launch prep - Agency assigned for additional collateral development HS patient journey social listening campaign mapping con- dition stages with real world public qualitative data mapped against clinical quantitive data to assess trends to build a comprehensive picture of the patient experience Scoped/pitched secure NHS data processing solution and logic spec/map for patient access scheme to PASLU which was accepted as part of launch preparation activity Realigned marketing approach to develop high quality con- tent embedded using Content Marketing Matrix Kit Rheumatology Differentiation - A huge year of development planned to offer a number of value add services to customers specialising within Axial Spa & Rheumatoid Arthritis (RA) both in market leading positions but set to get a lot of new biosimilar competitors in 2016
  • 4. XP Contd InsideRA - A development of a new multi-device self man- agement platform tool for RA sufferer and their clinician to help track patient activity through validated algorithm as- sessments and integrated clinical blood work data Development of brand identity to work seamlessly across Public/Patient Site and secure NHS N3 network Development of modern compatibility responsive plat- form with secure HL7 one way data link to N3 HCP por- tal Development of backwards compatible HCP platform with secure HL7 data links from Patient Platform and Hospital Bloods Database Medical Device risk assessment and aversion protocols and proposal development for code compliance Multiple agency and wide matrix project team Development of a new HCP Content Engagement/Learning platform for Axial Spa supported by network programme Development of a programme of milestone events with a content development and syndication plan Medical education Gastroenterology Footprint Agile Planning Daily SCRUMS and brand sprint planning workshops to shape and implement 2016 brand activity Promo Campaign Portal scoped to support the deployment of target audience specific campaign content development through brand marketing activity in 2016 Portal scoped (wireframes, functionality spec & vendor brief) and provided to X-Ind for brand plan inclusion and budget allocation) Realigned brand approach to develop high quality content embedded using Content Marketing Matrix Kit X-Indication Excellence Reviltalise F.T.L (Fail to Launch) Promo Hub Project in line with new search approach for integrated systems and data for marketing activity effectiveness assessment Final UAT and review of finished build Content Marketing Matrix Kit developed to support ALL commercial teams with content strategy and develop- ment planning Rescoped site structure to account for new products and indications and allocated content owners, providing and kit for creating the required core site content and future editorial update content Supplied scoped kit to X-Indication teams for brand team implementation and budget acquisition Support the Arena Programme in the development of a new multi-device platform aimed at supporting and improving HEY.DIGITALHEY.DIGITAL XP Defintion:- An experience point (often abbreviated to Exp or XP ) is a unit of measurement used in many role-playing games (RPGs) and role-playing video games to quantify a player character’s progression through the game.”
  • 5. existing programme with content between events, upcom- ing events and other community driven activities. Future phases to include Learning Management and Community Forum InField Team integration evolution to bring IFT right into the process of assessing content penetration and adoption aligning the sale & marketing activities of both teams Multi-Channel Marketing Strategy development and rollout project plan Skills capabilities analysis - Device | Software | Marketing L&D roadmap gathering insights from key stakeholder groups (Marketing/IFT) Content Marketing Matrix Kit CLM/CRM Integration Launch 7 Individual Programmes Assigned out of 12 for Pro- gramme Launch Complete Project/Technical Delivery Autonomy ALT Rollout Reporting Senior Digital Project Manager Quintiles | Apr 2014 – Dec 2014 | Reading, UK Key Responsibilities Project Inception (Technical Enquiries/RFI/ RFP/Proposals/ Pitches) Project scoping (Brief/Budget/Time/Pre-Planning/ Stakeholders/) Budget development/management (Avg 100-250K) Project delivery management (Project Tracking/Stakeholder Management/Reporting/UAT/Client Demos/) Responsive Modular Portal Development App development (Medical/Learning/Data) Elearning/Training development Research & Focus Groups Key Achievements Comprehensive multi-team strategic marketing & technology consultation - Client Relations | Strategic Business Develop- ment | Medical Took over UK Digital and Technical Consultant for all UK / EMEA Strategic Pitches (1mil+ business value) for Global Stake- holder Groups - Strategic Consultation | Proposal/Solution Design and Development | Pitch Operations/Logistics | Pitch Delivery Amgen Global Virtual Meeting Solution Design and Techni- cal Solution Development including Brand Solution Demos Scoped, designed and pitched Mylan’s mobile medical refer- ence application - Budget Development | Technical specifica- HEY.DIGITALHEY.DIGITAL XP Contd
  • 6. HEY.DIGITALHEY.DIGITAL XP Contd tions | Wireframe Planning and Development Proposal Devel- opment | Pitch Delivery Supported in the global roll of Eli Lilly Global Clinical Trial por- tal, tailored to regions and affiliates - Content Planning | Medi- cal Administration and Approval Supported in build and roll out of 7 LBU affiliate hub Scoped and Developed Roche UK Clinical Trial HCP Learning Portal and Clinical Trial Investigation Hub - Budget Develop- ment | Technical specifications | Wireframe Planning and De- velopment | Design Management | Digital Optimisation Interactive learning modules built for Adobe Connect inte- gration with Learning Portal Licensed for up to 200 Simultaneous Users for duration of trial 8 Modules with Branched User Mapping | Video | Test Functionality & Associated Logic Mapping | Survey / Feedback Functionality | Audio & Transcribe 8 Full interactive learning modules built for Adobe Con- nect integration with Learning Portal and Clinical Trial Investigation Hub Clinical Trial Investigator Hub Build & Development with Learning Portal Integration including automated HCP test certification aligned with Trial Database Data Client Relationship and Handling and Demo Pitches Digital Brand Manager Addingvalue | Oct 2012 – Apr 2014 | Twickenham, UK Key Responsibilities Digital Strategist (Client/Vendor/Technology) Web manager (Maintenance/Development/Positioning/Digital Lead Generation) Communications Manager (Strategy/Design/Development, Reporting) Social Media Marketing Manager (Build/Maintenance/Brand/ Strategy/Campaign/Reporting) Key Achievements Comprehensive multi-stakeholder strategic marketing & tech- nology consultation - Client Relations | Vendor | Business Adam Phones Brand Development - Developed new integrated portal integrated existing customer facing systems for unified phone systems & sales management Adam Phones Social Media Strategy - Design, developed and sold the strategy and process to client and extended fees into monthly agency retention fee Experience Defintion:- Experience is the knowledge or mastery of an event or subject gained through involvement in or exposure to it. Terms in philosophy, such as “ empirical knowledge or“a posteriori knowledge,”are used to refer to knowledge based on experience
  • 7. Why not! No ORANGES were hurt in the making of any of these materials Check out my latest CV download for more of the fundementals of me. www.hey.digital/my-profile/ curriculum-vitae HEY.DIGITAL XP Contd Digital Brand Executive Addingvalue | Oct 2012 – Apr 2014 | Twickenham, UK Key Responsibilities Digital Strategist (Business/Client/Vendor/Technology) Web manager (Maintenance/Development/Positioning/Digital Lead Generation) E-communications manager (Strategy/Design/Development/ Reporting) Social media marketing manager (platform build/maintenance, brand champion/strategy/campaign strategy/reporting) Project Management Trainer Key Achievements Successfully launched Bluesky big community project, Blue Sky’s on-going social media platform which works across 6 core channels; LinkedIn, Twitter, Blog, Facebook, YouTube and Flickr Redeveloped home page to integrate social media elements in- cluding better component functionality and live feeds from the Bluesky blog and Twitter Channel Redevelopment of entire Adwords and PPC campaign setup running across all propositions
  • 8. XP Contd Changing face of sales campaign – Development of whitepaper content and integrated digital campaign including prominent web landing page and web collateral, PPC campaign and social media support. The aim of this campaign was to obtain at 40- 50 good leads for the sales team to follow up on so far we have received over 400 downloads, after research this has equalled 150 good leads from FTSE 100 companies LinkedIn Campaign – Linked in campaign for our Executive Coaching proposition involved upgraded heads of departments to improve profile towards thought leadership level, outbound Inmails sent to 2nd and 3rd level connections in target compa- nies with an aim of gaining 30 leads, after two months of steady activity (3 weeks profile development) we have 5 meetings and 27 lead connections with a plan for further development of connections including events and content Setup, management and development of Bluesky Branded service offering bespoke branding campaigns for Key Clients supporting programme delivery and delivering a truly bespoke experience Marketing Executive Romans | May 2010 – Nov 2010 (Contract) | Bracknell, UK Key Responsibilities Sales, Flower IFA and Boyer Planning marketing campaigns Sales, Flower IFA and Boyer Planning marketing collateral Sales, Flower IFA, Web, SEO, PPC activity Key Achievements Created and implemented ‘Serious about Selling?’ campaign that has seen a 15% increase in enquiries and valuations within a 3month pe- riod Redeveloped network digital signage system to successfully cross sell all services on signage throughout the network Marketing & Events Coordinator CIM | Dec 2007 – May 2010 | Cookham, UK Key Responsibilities Redevelop, launch and maintain the Mailing List Service (eMar- keting & DM service) Generation of new leads through integrated communications projects (full marketing mix) Education and redevelopment (conversion) of lapsed, inactive and warm leads (full marketing mix) Development and marketing of CIM’s central events portfolio HEY.DIGITALHEY.DIGITAL Career Defintion:- An occupation undertaken for a signif cant period of a persons life including opportunities for progress. i
  • 9. Key Achievements Implemented the development and re-launch of the resource website the Learning Zone www.cim.co.uk/learningzone. Website launched within 3 months and was mapped to suit the customer’s needs. The site now receives over 30000 visitors a month. Website content coordinator on-going Implemented annual recruitment campaigns as part of project team including idea generation, concept, media buying & man- agement, events to generate new leads in line with annual KPI Redeveloped Marcom Central website www.cim.co.uk/marco- mcentral which is used by CIM’s global study network to help run local marketing campaigns Re-launched the Mailing List Service offering our study net- work the chance to contact the CIM database. For this service I developed a fully automated backend system using Excel which performs reports, manages finances, provides projections and offers and automated quotes and invoices Mapped CIM Customer Journey through all possible contact points (postal, phone, online, network mystery shop) and pro- duced a report of findings. The findings of this research were mapped into other projects such as Learning Zone, literature review and recruitment campaigns Created a variety of additional print material including the an- nual CIM Graduation Ceremony Brochure keepsake which was given to over 1500 graduates, accredited study centre guide and more Editor of the monthly E-news email communication to the UK student population (approx 21000) Developed and implemented the Student Course Evaluation Survey to all CIM students worldwide and received a 50% open rate on communications for the survey of which 30% proceed- ed to take the survey. An in-depth report of this was also pro- duced for business needs Developed study network marketing proficiency by organizing bi-annual Partners in Marketing forum events Achieved Professional CIM Certificate in Marketing Joined The Guardian Career Panel (http://careers.guardian. co.uk/series/meet-the-experts) offering creative writing for their careers blogs and advice on online forums Took up position as Marketing & Events coordinator helping to develop CIM’s central events portfolio Account Executive PMI |Jun 2005 – Nov 2007 | Maidenhead, UK Key Responsibilities Manage UK strategic team for Scottish & Newcastle client HEY.DIGITALHEY.DIGITAL XP Contd GAME OVER PRESS START
  • 10. XP Contd Manage live results, reporting and presentation of all strategic activity (Scottish & Newcastle) Monthly field accompaniments with field staff to develop/ monitor team and ensure accuracy of field work Account management of the Innocent Drinks account Assist in tactical and strategic on other team accounts where required (Kodak, P&G & Universal) Management of company events team Key Achievements Designed advanced data processing system using Microsoft Excel to collect live product, marketing and promotional figures to automatically calculate, results, instant presentation reports, finance schedules, team monitor status reports for in house productivity reviews and senior management (Scottish & New- castle) Through a culmination of smooth running, improved results, better data capture & reporting and finance management an improved contract for over £1.5 million was won (Scottish & Newcastle) Gained the account management of Innocent Drinks with responsibility of arrange sales promotion and experiential ac- tivities to suit client needs, writing project briefs, produce and present project reporting (Innocent Drinks) In the winter a very successful ‘Help the aged’ campaign was implemented with the distribution and implementation of sampling activity, instore campaign collateral and putting over 50,000 knitted hats on bottles in key target markets (Innocent Drinks) An improved relationship with the Client led to a large ‘Detox Campaign’ running solidly 3-4 different activities a week with some activity breaking down in up to 7 different daily activities. To manage this I was able to convince innocent to let us main- tain distribution of their campaign collateral which helped on top of campaign revenue to increase account profitability (In- nocent Drinks) By close of the extended ‘Detox Campaign’ campaign in June 2007 the account was already £250,000 in profit with the re- mainder of the year to progress (Innocent Drinks) Account Coordinator Reach | May 2004 – June 2005 | Maidenhead, UK Key Responsibilities Co-manage UK strategic team for Nestle Rowntree client Management of team of 20 Managers & 200 staff, fleet and logistics Monthly sales report generation HEY.DIGITALHEY.DIGITAL Work Defintion:- Work as a means of earning income involving activitie utilising mental or physical effort in order to achieve a result.
  • 11. Key Achievements Streamlined and implemented a new fuel card system that helped to reduce cost, wastage and time Part of team that helped to produce the Nestle Rowntree Annu- al Conference a three day event and sales kick off held at Alton Towers Responsible for Induction and training of staff through both in house and through Nestles own training service Why not! No ORANGES were hurt in the making of any of these materials Check out my about my FLEX style to see if theres a good fit. Honest :) www.hey.digital/my-profile/ my-flex-style XP Contd HEY.DIGITAL