4. @SrExecAdvisor
Succession Planning and Talent
Management
Succession Planning
Proactive and systematic
process where organizations
identify those positions
considered to be at the core of
the organization and then
create a strategic plan to fill
those positions with qualified
and capable employees.
Talent Management
Addresses competency gaps,
particularly in mission critical
positions and occupations, by
implementing and maintain
programs to attract, acquire,
develop, and retain quality
talent.
5. @SrExecAdvisor
Succession Plan
A systematic approach to ensuring continuity
of leadership, knowledge, and expertise
within an organization by developing
employees and recruiting new talent to meet
the future needs of the organization.
8. @SrExecAdvisor
Why a Succession Plan?
• CEOs and corporate boards rate succession planning as the third most
important issue, after financial results and strategic planning (Korn
Ferry Survey)
• Organizational success depends on having the right people in the right
positions at the right times to achieve goals and objectives.
• It is part of your risk management strategy for unexpected turnover
• Succession plans create a roadmap for developing others to take on
new responsibilities when change occurs internally or externally.
• Engages high potentials and increases retention rates of top
performers.
9. @SrExecAdvisor
Common Myths
• Exit planning and succession planning are done
concurrently
• Succession planning is a single occurrence
• Succession planning is a single-person process
• Successors have to be ready now
• External candidates are more qualified
• No need to look externally, you have what you
need internally
12. @SrExecAdvisor
“Hope” Model
Wait until a vacancy occurs and HOPE there
is someone suitable to recruit into the
position.
- Can take up to 12 months for an external
hire becomes fully productive depending on
position
- Up to 30% failure rate
13. @SrExecAdvisor
“Nominal” Model
• Identify 1-2 people who can step into each of the key
roles at short notice if required
• Low cost, quick fill
• Candidates may not be suited for next step
• Little development of successors
14. @SrExecAdvisor
“Robust” Model
• Identify a group of talent that all have potential to be
promoted to various levels (High Potential Pool)
• Assess abilities attitude, skills and identify development
needs
• Develop the group of High Potentials which improves current
performance, motivates and engages them to prepare for
next step.
• Strategic, long term view of talent
• Leadership Pipeline ready for the unexpected, risk
management
16. @SrExecAdvisor
Succession Planning Process
1
Create team for
driving process
2
Assess succession
planning readiness
3
Identify key
positions from
strategic plan
4
Identify core
competencies
5
Talent Pool
6
Competency gap
analysis
7
Recruit from
outside, if
necessary
8
Create individual
development plans
for key positions
9
Monitor
development
process
10
Assess readiness for
next role
ManageRiskofTurnover
17. @SrExecAdvisor
1. Create Team
1
Create team for
driving process
2
Assess succession
planning readiness
3
Identify key
positions from
strategic plan
4
Identify core
competencies
5
Assess Talent Pool
6
Competency gap
analysis
7
Recruit from
outside, if
necessary
8
Create individual
development plans
for key positions
9
Monitor
development
process
10
Assess readiness for
next role
ManageRiskofTurnover
18. @SrExecAdvisor
Who should be part of Succession
Planning Process?
• C Suite
• Managers
• Supervisors
• Human Resources
• Talent Management
20. @SrExecAdvisor
2. Assess Organizational Readiness
1
Create team for
driving process
2
Assess succession
planning readiness
3
Identify key
positions from
strategic plan
4
Identify core
competencies
5
Assess Talent Pool
6
Competency gap
analysis
7
Recruit from
outside, if
necessary
8
Create individual
development plans
for key positions
9
Monitor
development
process
10
Assess readiness for
next role
ManageRiskofTurnover
21. @SrExecAdvisor
Assessing Readiness
• Organizational Infrastructure
• Organizational Key Roles
• Competency Model
• Assessment Process for High Potentials
• Development Process
• Support of Succession Plan
23. @SrExecAdvisor
3. Identify Key Positions
1
Create team for
driving process
2
Assess succession
planning readiness
3
Identify key
positions from
strategic plan
4
Identify core
competencies
5
Assess Talent Pool
6
Competency gap
analysis
7
Recruit from
outside, if
necessary
8
Create individual
development plans
for key positions
9
Monitor
development
process
10
Assess readiness for
next role
ManageRiskofTurnover
24. @SrExecAdvisor
Key Positions for Future Success
• Review Strategic Plan and identify those
positions that will be critical to success
• Positions currently filled
• New Positions
26. @SrExecAdvisor
4. Core Competencies
1
Create team for
driving process
2
Assess succession
planning readiness
3
Identify key
positions from
strategic plan
4
Identify core
competencies
5
Assess Talent Pool
6
Competency gap
analysis
7
Recruit from
outside, if
necessary
8
Create individual
development plans
for key positions
9
Monitor
development
process
10
Assess readiness for
next role
ManageRiskofTurnover
27. @SrExecAdvisor
From Values to Competencies
Value: Do What You Say
Behaviors supporting the value:
Accountability
Conscientiousness
Integrity
Quality
Reliability
Trustworthiness
28. @SrExecAdvisor
From Competencies to Behaviors
Accountability
Assignments are accurate and complete
Accepts responsibility for personal success
Assumes responsibility for failures
Displays consistency between words and actions
Sets high expectation for self
29. @SrExecAdvisor
Leadership Core Competencies
Based on Dr. Sunnie Gils in 2016 Harvard Business Review, Global Leaders
look for these competencies:
1. Creating a Safe Place with high ethics and clearly communicating
expectations.
2. Empowering Others to Perform by defining the goal and providing a clear
direction with guidelines.
3. Connecting the Organization by promoting open communication and creating
a feeling of common success or failure.
4. Fostering Organizational Learning by exhibiting flexibility, are open to new
ideas, and allowing a safe space for mistakes to occur.
5. Nurturing Individual Growth by committing to ongoing training and
continuous improvement of employees at all levels.
31. @SrExecAdvisor
5. Assessing Talent
1
Create team for
driving process
2
Assess succession
planning readiness
3
Identify key
positions from
strategic plan
4
Identify core
competencies
5
Assess Talent Pool
6
Competency gap
analysis
7
Recruit from
outside, if
necessary
8
Create individual
development plans
for key positions
9
Monitor
development
process
10
Assess readiness for
next role
ManageRiskofTurnover
33. @SrExecAdvisor
Potential vs Performance
Develop Stretch/Develop Stretch
Observe Develop Stretch/Develop
Observe/Exit Observe Develop
Does not meet
expectations
Meets
expectations
Exceeds
expectations
Potential:
The ability to
assume
increasingly
broad or
complex
accountabilities
as business
needs change
during the next
12-18 months.
Performance (based on current job): The extent to which the individual:
a) Delivers business/functional results b) Demonstrates core competencies
c) Acts in the spirit of the companies values
34. @SrExecAdvisor
Identifying Potential
• Have a mutual understanding of potential in the
organization
• Address biases and prejudices
• Cast a wide net at lower levels in the organization
• Allow for self nomination
38. @SrExecAdvisor
360 Assessments
• Provides feedback from multiple raters
• Multiple raters decrease performance feedback bias and
provide a more balanced view of performance
• Increases self awareness:
– Uncovers blindspots
– Leverages strengths
• Used as a benchmark in an employee’s development plan
and/or coaching NOT as part of performance reviews
40. @SrExecAdvisor
6. Gap Analysis
1
Create team for
driving process
2
Assess succession
planning readiness
3
Identify key
positions from
strategic plan
4
Identify core
competencies
5
Assess Talent Pool
6
Competency gap
analysis
7
Recruit from
outside, if
necessary
8
Create individual
development plans
for key positions
9
Monitor
development
process
10
Assess readiness for
next role
ManageRiskofTurnover
41. @SrExecAdvisor
Competency Gap Analysis
1. Using the 9-box grid identify those individuals that fall
into the development/stretch categories.
2. Determine which individuals are in a key role or have
potential to move into a key role.
3. Review 360 Assessments, other assessments and recent
performance reviews
4. Identify 1-3 gaps that need to be developed
42. @SrExecAdvisor
Potential vs Performance
John B
Sarah T
Develop
Regan M
Kyle R
Stretch/Develop
Sheila M
Stretch
Observe
Joanna K
Ken M
Develop
David W
Stretch/Develop
Observe/Exit Observe
Calvin D
Craig M
Develop
Does not meet
expectations
Meets
expectations
Exceeds
expectations
Potential:
The ability to
assume
increasingly
broad or
complex
accountabilities
as business
needs change
during the next
12-18 months.
Performance (based on current job): The extent to which the individual:
a) Delivers business/functional results b) Demonstrates core competencies
c) Acts in the spirit of the companies values
43. @SrExecAdvisor
7. Recruit
1
Create team for
driving process
2
Assess succession
planning readiness
3
Identify key
positions from
strategic plan
4
Identify core
competencies
5
Assess Talent Pool
6
Competency gap
analysis
7
Recruit from
outside, if
necessary
8
Create individual
development plans
for key positions
9
Monitor
development
process
10
Assess readiness for
next role
ManageRiskofTurnover
45. @SrExecAdvisor
8. Create Development Plans
1
Create team for
driving process
2
Assess succession
planning readiness
3
Identify key
positions from
strategic plan
4
Identify core
competencies
5
Assess Talent Pool
6
Competency gap
analysis
7
Recruit from
outside, if
necessary
8
Create individual
development plans
for key positions
9
Monitor
development
process
10
Assess readiness for
next role
ManageRiskofTurnover
46. @SrExecAdvisor
No defined process
Managers not trained to create plans
Process not implemented consistently
Constrained by time and money
1
2
3
4
Poll | What’s your Development
Planning pain point(s)?
47. @SrExecAdvisor
Development Planning Process
The Development Plan Process is conducted jointly and
should include the following:
1. Conversations with Key Employees on gaps
2. Discuss options on filling gaps
3. Determine 1-3 objectives that will fill identified gaps,
create SMART goals
4. Determine resources required
5. Define how new skills/behaviors will be applied
6. A system to track progress
48. @SrExecAdvisor
Development Options
Individual Coaching- internal or external
Group Coaching- learning from peers
Action Learning
Cross-Training
Cross-Departmental Projects
Mentoring
Formal training and education
Online courses
Professional Organizations
49. @SrExecAdvisor
9. Monitor Development
1
Create team for
driving process
2
Assess succession
planning readiness
3
Identify key
positions from
strategic plan
4
Identify core
competencies
5
Assess Talent Pool
6
Competency gap
analysis
7
Recruit from
outside, if
necessary
8
Create individual
development plans
for key positions
9
Monitor
development
process
10
Assess readiness for
next role
ManageRiskofTurnover
51. @SrExecAdvisor
10. Assess Readiness
1
Create team for
driving process
2
Assess succession
planning readiness
3
Identify key
positions from
strategic plan
4
Identify core
competencies
5
Assess Talent Pool
6
Competency gap
analysis
7
Recruit from
outside, if
necessary
8
Create individual
development plans
for key positions
9
Monitor
development
process
10
Assess readiness for
next role
ManageRiskofTurnover
53. @SrExecAdvisor
7 Steps to Succession Planning Success
1. Identify your Succession Planning Team
2. Have each team member complete the Succession Planning Assessment
3. Address the low hanging fruit first.
4. Identify key positions to support your strategic plan
5. Use the 9 Box Grid to evaluate employees in the key positions first and then
evaluate all other employees to identify high potentials
6. Create development plans to prepare for future roles and responsibilities
7. Review development progress on a quarterly basis and succession plan annually
What percent of your employees will retire in the next 5-7 years?
What percent of employees are looking for another job?
Succession Planning Exercise ---infrastructure and development process self evaluate
Group Discussion How many rated all 8 statements a 3 or 4? 6 or more rated 3 or 4?
What evidence is missing?
Several areas of management training
Review your values, People Analyzer from EOS…what behaviors support those values?
Determine additional competencies unique to positions
Get a volunteer to do this exercise with one of their values
A comprehensive list of over 50 leadership competencies …get card and I will send…. great tool for hiring as well
What boxes would be your biggest risks?
Why develop someone with low potential?
Development vs Job Shift
HANDOUT OF TALENT REVIEW, to use effectively you need clear job descriptions, core competencies and success metrics
Future Focused
Today Focused
9 Box Grid template- plot one key employee
Who identified a single contributor?
What biases may be impacting your assessment?
How does your definition of potential differ from others on your team?
Group Discussion
CEB report just 1 out of 6 high performance employees display attributes that indicate potential
360 Assessments are generally used to measure
Who does this work? Should be a group effort to decrease bias.
Green Key role
Yellow Potential Key Role
Start early and be creative about sourcing, use CertiPay as an example
How many of you have a defined development planning process that all managers are trained to deliver?
*Training and Development Methods and Techniques to fill GAPS
Action Learning
EOS Quarterly Conversations- What’s working and not working