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Agile2017 Role of Managers Supporting Agile Teams

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Agile dc2017 agile managers
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Agile2017 Role of Managers Supporting Agile Teams

  1. 1. The Role of Managers Supporting Agile Teams Beth Hatter Agile2017 Lightning Talk
  2. 2. Beth Hatter Agile Growth Lead – CSRA • 12+ years in Software Industry • Roles have included Analyst, Tester, Product Owner, Project Manager • Certified Scaled Agile Framework Program Consultant (SPC4) • Current SPCT Candidate • PMP, PMI-ACP • Certified AgilityHealth Coach (AHC) • Certified Scrum Product Owner (CSPO) • Currently Agile trainer, coach, and all around agile enthusiast August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 2 Base is in eastern WA
  3. 3. August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 3 No Managers to be Found! Deploy Product Backlog Daily Scrum Sprint Retrospective Sprint Backlog Incremental Value Delivered Sprint Review Sprint Planning Product Owner Scrum Master Scrum Team
  4. 4. August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 4
  5. 5. August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 5 Not a scrum master Not a product owner Not a team member WHO AM I?! Not an RTE Not a business owner Not a product manager
  6. 6. Why the Focus on “Management”? Management has been called out as one primary cause of agile failure Without guidance, managers often try to maintain control rather than give support August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 6
  7. 7. Culture Shift is Hard Going from siloes to collaborative team culture is a huge shift August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 7
  8. 8. August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 8 Managers go from managing
  9. 9. August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 9 To something more like…..leading in a Lean-Agile way
  10. 10. The Balance Changes August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 10 Agile Traditional
  11. 11. No wonder managers feel August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 11
  12. 12. August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 12
  13. 13. August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 13 Management has to be supportive for agile teams to be successful
  14. 14. So who am I now? What is my Role? August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 14
  15. 15. Who am I? I am all of these! Culture Steward Enterprise Translator Team Supporter People Champion Be An Agile Champion August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 15
  16. 16. 4 G’s of GGGGreat Agile Managers Ground Guard Guide Grow August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 16
  17. 17. Ground Provide connection for team to the larger organization strategy and goals Navigate communications with finance, legal, boards of directors, etc. Understand process to gain training, procure tools and support other team needs within the enterprise August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 17
  18. 18. Guard Create psychological safety Protect team from negative behaviors and situations Clients Teams Organizational Address those things the teams can't handle - hiring, personnel issues beyond team conflicts, etc. Champion teams staying together rather than being ‘resource pools’ August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 18
  19. 19. Guide Nurture good culture Ensure work meet necessary standards Demonstrate agile philosophy Establish uniformity across teams (when needed) Cultivate sharing of knowledge and success across enterprise August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 19
  20. 20. Grow Grow individuals on their career paths Build skills by modeling and supporting Support goals - both personal and professional – of the team Grow more leaders Model growth mindset August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 20
  21. 21. Don’t Neglect Management Use them as champions and to grow the people Show them the path Include them in trainings Help them own their new role Often transparency starts here – They have the insights up the enterprise, down to front line, and out to customer August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 21
  22. 22. Thank you! Beth.Hatter@csra.com @Beth_AgileBrain August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 22

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