Lightning talk from Agile 2017 - Beth Hatter - Short presentation on role of managers supporting agile teams and programs and introducing the '4Gs' of great leadership.
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Agile2017 Role of Managers Supporting Agile Teams
1. The Role of Managers Supporting Agile Teams
Beth Hatter
Agile2017
Lightning Talk
2. Beth Hatter
Agile Growth Lead – CSRA
• 12+ years in Software Industry
• Roles have included Analyst, Tester,
Product Owner, Project Manager
• Certified Scaled Agile Framework
Program Consultant (SPC4)
• Current SPCT Candidate
• PMP, PMI-ACP
• Certified AgilityHealth Coach (AHC)
• Certified Scrum Product Owner
(CSPO)
• Currently Agile trainer, coach, and all
around agile enthusiast
August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 2
Base is in eastern WA
3. August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 3
No Managers
to be Found!
Deploy
Product Backlog
Daily Scrum
Sprint
Retrospective
Sprint Backlog
Incremental Value
Delivered
Sprint Review
Sprint Planning
Product Owner
Scrum Master
Scrum Team
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Not a scrum master
Not a product owner
Not a team member
WHO AM I?!
Not an RTE
Not a business owner
Not a product manager
6. Why the Focus on “Management”?
Management has been called
out as one primary cause of
agile failure
Without guidance, managers
often try to maintain control
rather than give support
August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 6
7. Culture Shift is Hard
Going from siloes to
collaborative team
culture is a huge shift
August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 7
8. August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 8
Managers go from managing
9. August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 9
To something more like…..leading in a
Lean-Agile way
13. August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 13
Management has to be
supportive for agile
teams to be successful
14. So who am I now?
What is my Role?
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15. Who am I? I am all of these!
Culture Steward Enterprise Translator
Team Supporter People Champion
Be An Agile
Champion
August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 15
17. Ground
Provide connection for team to the larger
organization strategy and goals
Navigate communications with finance, legal,
boards of directors, etc.
Understand process to gain training, procure
tools and support other team needs within the
enterprise
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18. Guard
Create psychological safety
Protect team from negative behaviors and
situations
Clients
Teams
Organizational
Address those things the teams can't handle -
hiring, personnel issues beyond team conflicts,
etc.
Champion teams staying together rather
than being ‘resource pools’
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19. Guide
Nurture good culture
Ensure work meet necessary standards
Demonstrate agile philosophy
Establish uniformity across teams (when
needed)
Cultivate sharing of knowledge and success across
enterprise
August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 19
20. Grow
Grow individuals on their career paths
Build skills by modeling and supporting
Support goals - both personal and professional – of
the team
Grow more leaders
Model growth mindset
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21. Don’t Neglect Management
Use them as champions and to grow the people
Show them the path
Include them in trainings
Help them own their new role
Often transparency starts here – They have the
insights up the enterprise, down to front line, and out
to customer
August 10, 2017 Beth Hatter - CSRA - Agile2017 Lightning Talk 21