This resume and cover letter summarize Betty Ashford's qualifications for a business leadership role. She has over 10 years of experience managing daycare centers and supervising multiple employees. She graduated with a bachelor's degree in business administration and holds memberships in several professional organizations. As an intern at Kaplan Radio, she led a team that developed strategic plans and ensured operational success. Her former supervisor at Kaplan provides a strong recommendation, praising her leadership skills, work ethic, and ability to develop others.

1. Betty J Ashford
2702 Maple Drive 662-684-9436
Starkville, MS. 39759
bettyash58@gmail.com
Business Management
Business manager, experience managing more than three employees at a time.
EDUCATION
Associate of Science Travel and Hospitality Jan.31, 2010
Bachelor of Science in Business Administration
Graduated July 23, 2013
Emphases: General Management/Hospitality
Kaplan University
GPA 3.67
GPA 3.69/4.0
Team Leader (Internship), Kaplan Radio, Virtual Business May- July 2013
• Designed and developed the Business and Marketing Plan for Kaplan Radio.
• Designed and developed the Operations Plan including Organizational chart, position
descriptions, and organizational linkages for business success.
• Presented Business, Marketing, and Operation plan results to Advisory Board for approval.
• Provided leadership on the station to ensure all of the required actions on the station were
completed effectively to meet station scheduling.
• Trained new interns joining staff to ensure their success and the success of the station.

2. • Delivered effective communication in staff meetings ensuring all staff are focused on station
goals and objectives.
• Designed and delivered project management on critical objectives for Kaplan Radio.
• Provided mentorship to current and new team members.
• Contributed to the success of Kaplan Radio!
Employment:
Day care Director 2000-2002
Starkville, Mississippi
 Did employee schedules
 Did employee Time sheets
 Validated records for State inspection
 Supervised care of 30 children
 Maintained facility operations daily.
 Managed five employees
 Solved employee conflicts
Home Daycare Owner 2002 - 2009
Starkville, Mississippi
 Maintained daily operations of business
 In charge of five children
 Managed one employee
 Managed finances of business
Previous Employer:
Kevin A. Cojanu, Ph.D.
Executive Producer, Kaplan Radio
Professor of Management
Kaplan University
School of Business
6301 Kaplan University Avenue

3. Fort Lauderdale, FL 33309
Cell (772) 607-1945
kcojanu@kaplan.edu
VOLUNTEER
President of Resident Council
 Reviewed resident’s grievances, surveys, and complaints, and came up with solutions to
solve issues.
 Helped with start-up of Senior Day every Friday.
MEMBERSHIPS
Kaplan Alumni Association
FBLA Online
Hotel and Hospitability Society
LinkedIn
Leaders in Hospitality
Alpha Beta Kappa
LANGUAGES
English
P.S. I will furnish references upon request.

4. July 2013
Dear Sir or Madam:
It is a pleasure to write a letter of reference for Betty Ashford. Betty Ashford was a critical part
of my leadership team on Kaplan Radio. She has always been an exceptional leader for the
station’s operation. She is inquisitive and engaging. She seeks to learn more and also engages in
an effective dialogue with not only myself, but her team in the operational group for which she is
responsible. I find that her people look to her for leadership. And that is a very important aspect
of Betty’s personality. She is able to lead from in front, from behind, and by example giving her
team an opportunity to grow and develop successful skills. This is quite the talent to possess in
real-world situations.
Betty Ashford has always been a thoughtful and meticulous employee. Her work is always well
researched and insightful. It is evident that she takes great care with her staff when making
decisions for the business. She is very focused on her work and in achieving success in the
station and personal growth. She sets a very good example for her peers in the business.
It is my opinion that Betty Ashford would be a terrific addition to your Business in a leadership
role! Her work ethic is focused and has an impact on others inspiring them to perform at a high
level. She has a very critical thinking process that she can communicate well not only to peers in
leadership but also to employees. This will serve your business well as she will help peers and
employees around her to develop and grow. Critical thinking and successful delivery skills are a
priority for a successful business leader and it raises the bar for others! I believe Betty Ashford
fits this particular description quite well! I am pleased to provide Betty with my strongest
recommendation!
If you need any further information, please contact me at 772-607-1945.
Best regards,

5. Kevin A. Cojanu, Ph.D.
Executive Producer, Kaplan Radio
Kaplan University
6301 Kaplan University Avenue
Fort Lauderdale, FL 33309
Cell (772) 607-1945
kcojanu@kaplan.edu