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•General GivingForce Portal management and administration such as publishing events, stories, site enhanc
•Assist clients to deliver sustainability and CSR programmes as part of their Environmental Social Governan
•Understand clients programmes, policies and goals in detail and accordingly respond to their queries
•Attend meetings with clients based in the UK, USA, Canada and other countries
•Responsible for inter-intra departmental communication to identify and resolve complex issues effectively
•General governance of different modules on the GivingForce Portal (Volunteering, Matched Funding, Payro
•Specific administrative tasks, based on each client’s criteria, such as:Managing and processing applications
•Evidence checks for programmes and non-profit organisationsManaging monthly release of paymentsMo
Experience (Minimum of 2 years)
•Working in an office/administrative environment
•Working with multiple stakeholders in an international corporate environment. Preferably in corporate soc
•Working with large sets of data, along with expertise in data interpretation and reporting using Microsoft
•Using complex softwares. Particularly to explore, visualise and analyse data.
What we need from you
•Excellent written and verbal communication skills. Confidence in understanding and speaking English
•Strong administrative skills - you should be highly organised, focused and be able to manage the quality a
•Experience working with large data sets. Ability to analyse and interpret data.
•An understanding of technology - you will need to learn and understand every aspect of our extensive pro
•Decision making based on clients as well as GF’s guidelines and procedures
•Confidence to know your limitations and ask for help when you need it
•Persistence and dedication, as this is a desk-based job focusing on administrative engagement
•Interest and knowledge of corporate social impact initiatives
•Be able to say “No”.
Why you should join the team
•Work with overseas/global companies

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Client Services Administrator.pptx

  • 1. •General GivingForce Portal management and administration such as publishing events, stories, site enhanc •Assist clients to deliver sustainability and CSR programmes as part of their Environmental Social Governan •Understand clients programmes, policies and goals in detail and accordingly respond to their queries •Attend meetings with clients based in the UK, USA, Canada and other countries •Responsible for inter-intra departmental communication to identify and resolve complex issues effectively •General governance of different modules on the GivingForce Portal (Volunteering, Matched Funding, Payro •Specific administrative tasks, based on each client’s criteria, such as:Managing and processing applications •Evidence checks for programmes and non-profit organisationsManaging monthly release of paymentsMo Experience (Minimum of 2 years) •Working in an office/administrative environment •Working with multiple stakeholders in an international corporate environment. Preferably in corporate soc •Working with large sets of data, along with expertise in data interpretation and reporting using Microsoft •Using complex softwares. Particularly to explore, visualise and analyse data. What we need from you •Excellent written and verbal communication skills. Confidence in understanding and speaking English •Strong administrative skills - you should be highly organised, focused and be able to manage the quality a •Experience working with large data sets. Ability to analyse and interpret data. •An understanding of technology - you will need to learn and understand every aspect of our extensive pro •Decision making based on clients as well as GF’s guidelines and procedures •Confidence to know your limitations and ask for help when you need it •Persistence and dedication, as this is a desk-based job focusing on administrative engagement •Interest and knowledge of corporate social impact initiatives •Be able to say “No”. Why you should join the team •Work with overseas/global companies