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MODERN INFORMATION SERVICES FOR IMPROVEMENT STUDY QUALITY
INTERNATIONAL CONFERENCE
MISISQ: INVOLVEMENT • CREATIVITY • SUSTAINABILITУ
MOLDOVAN UNIVERSITY LIBRARIES CONSORTIUM
INFORMATION LITERACY OF UNIVERSITY
LIBRARIAN: TRENDS AND EFFECTS
Elena HARCONIŢA, Elena STRATAN, Lilia ABABII
Scientific Library USARB
27-28 septembrie 2018
Assistance to users for acquiring information skills is
one of the professional goals of information specialists;
The formation of information culture is a part of the
professional activity of the librarian, who must learn to
learn others;
The need to develop an information culture is becoming
increasingly important due to the omnipresence of
electronic resources, library products and the growth of
Internet use as a source of information;
The academic librarian, being an exponent of the
academic community, plays a very important role in the
implementation of the information culture.
ARGUMENT
USARB Scientific Library and Information Literacy
The USARB Scientific Library, an innovative
institution, supporting education, research and
lifelong learning, supports and aligns itself with
international standards on information culture, global
trends in providing modernized information services,
creating a unique information space for the academic
environment in the Republic of Moldova.
The library supports awareness, promotion and
innovation in the information culture, and collaborates with
other institutions to fulfill this role, which is a strategic one in
educating users.
Tools, purpose, effects
Technological skills, Internet, research data management, advice on the use of
metadata, preservation of research results
Improving, training, expanding the librarian's culture of information
Policies, concepts, programs, procedures
Training librarians
The information literacy of USARB librarian
Information
literacy
of university
librarian
2017-2018
BNRM
Multidisciplinary
courses
USM
Master studies,
Re-qualification program
Institutional summer
school within
international projects
Institutional programs
of continuous
professional training
English language
courses
International projects
visits, trainings,
workshops, summer
schools, webinars
International projects vs. information literacy
The project MISISQ Modern
Information Service for Improvement
Study Quality – Servicii Informaționale
Moderne pentru Îmbunătățirea Calității
Studiilor (2013-2016)
http://misisq.usmf.md/index.php/en-us
Effects:
• Mobility in Lithuania, Latvia, Hungary,
Romania;
• Training sessions;
• Training of trainers;
• Developing information skills.
Training for Trainers to Implement WP3 The
Infotmation Literacy
Cluj-Napoca, Romania at the Library of
"Iuliu Hatieganu" University of Medicine and Pharmacy
9-16 March, 2016
Topics:
• identifying information needs;
• operating in the databases and services specific to
major distributors: Elsevier (ScienceDirect, SciVal),
Wiley, SpringerLink;
• practical training in PRIMO, specific ALEPH
component, implemented in the Republic of Moldova;
• plagiarism/quoting/detecting plagiarism;
• evaluating results and performance in research;
• practical applications in Web of Science, Citation
Report, Scopus, Google Scholar, etc.
Informational Literacy Days
Impact:
■ setting the lesson course;
■ updating the curriculum
„Basics of Information Literacy";
■ editing tutorials and promotional
materials;
■ training of information literacy
trainers.
Training for trainers campaign in the information literacy
June 2-16, 2016
Participants - 32 librarians
Training of catalogers
Library Network Support Services in Armenia, Moldova and Belarus
Modernizing libraries in Armenia, Moldova and Belarus through
library staff development and reforming libraries. (2015 -2018)
Effects:
• Mobility in Ireland, Greece, Germany,
Romania, Belarus;
• International trainings, internships;
• Training in quality management;
• Elaborating the Curriculum for 8 librarians
training modules;
• Studying English for Specific Purposes;
• Marketing Strategy: Libraries National
Awareness Day - Promotion Activities.
https://lnss-projects.eu/amb/
Trainers were Jerald Cavanagh BSc Econ, MSc, MA,
Librarian Institute, Limerick Institute of Technology;
Padraig Kirby BA (Hons) HdipLIS MSc (LIS), Senior
Library Assistant, Limerick Institute of Technology,
Ireland.
"If librarians are not relevant, they will not
know the Internet well, valuable and credible
databases, they will not introduce new
electronic services, they will not multiply and
diversify opportunities for their users, libraries
will not be able to survive"
said Jerald Cavanagh
Training ESP (English for Specific Purposes)
Balti, 4-5 April, 2016
was attended by 33 USARB librarians
Trainers: Professor Gerard CULLEN and Professor Sven
RIDDELL, Pyramid Group, Germany
• English language skills testing in the process of Library
presentation;
• Completing The Europass Curriculum Vitae ;
• Motivation/cover letter example, presentation;
• Exercises with LNSS Essential English Grammar for
beginners/false beginners (a1-a 2 cert.), online Headway tests
for developing communication skills and improving English
language skills;
• Librarian Feedback vs Trainer;
• The participants were given certificates ;
• Appreciation and gratitude.
Training: English for Specific Purposes
(English Language, Libraries,
library terminology, terminology around library access).
Balti, 5-6 June, 2017
LNSS Curriculum Training, Limerick, Irlanda
August 22 - September 2, 2016
Study visit to Dresden,
Germany,
February 28 - March 4, 2017
International Training,
University of Crete, Greece,
September 24-30, 2017
Pilot Training No. 8
"The library collection development policies"
Training USARB
February 10, 2017
21 librarians
INFORMATION LITERACYAND
RESEARCH SKILLS
FOR THE LIBRARY STAFF DEVELOPMENT AT
ALECU RUSSO BALTI STATE UNIVERSITY
November 20, 2017
English Language Courses for Librarians (ESP)
Minsk, Belarus
23-25 August, 2018
https://newinformationservices.wordpress.com/
Effects:
• International trainings, working
visits in Bergen, Norway;
• Trainings at the Summer Schools in
Romania: Brasov, Tulcea, Constanta
– Mamaia;
• Creating strategic documents in
strategic planning workshops;
• Training in Professional Workshops
Information Literacy;
• Developing information skills;
• Creating the Academic Writing
Center.
MODERNIZATION OF ACADEMIC LIBRARY
SERVICES IN MOLDOVA
SUMMER SCHOOL
"The Reference Librarian in the Digital Age"
Constanta-Mamaia, Romania
June 24-29, 2018
• Presentations and practical applications, the latest practices in
reference services: the Norwegian experience, the experience
of libraries in Armenia;
• Information Literacy: IFLA International Perspectives;
• Good Practices in Harmonizing Techniques of Teaching the
Information Literacy;
• The book in the Facebook and Twitter era;
• The National Bibliometric Instrument - Innovative Open
Access Platform for Scientific Information of the Republic of
Moldova;
• Applications: Mendeley - Reference Management Software &
Researcher Network;
• How to Become a Better Teacher Using ICT;
• Support for education;
• Chat.
SUMMER SCHOOL
"Information Literacy "
Tulcea, Romania
June 25 - July 1, 2017
• Applying pedagogical methods in promoting
the information literacy;
• Knowledge of the experience of the Lower
Danube University Library in Galati regarding
the creation of video tutorials in the promotion
of information literacy;
• Elaborating the project for creating the
Academic Writing Center;
• New interpretation of the relationship between
scientific communication, the scientific data
and the information literacy.
In the strategic planning workshops
with the support of the Pro Community Center
and the company CONT-M ASSIST within the
project „Modernizing the services of university
libraries in Moldova", the national coordinator
dr. Silvia Ghinculov, the director of the ASEM
Scientific Library, was developed the Strategy
for the Development of the USARB Scientific
Library, 2017-2022, which contains aspects on
the development of the information literacy.
Strategy for the Development of
the USARB Scientific Library,
2017-2022
• The Basic of Librarianship and
Information Sciences
• Current Trends in the activity of
libraries in the Republic of Moldova
Short-term Continuing Training courses
April 17-27, 2018, (75 hours)
in collaboration with Moldova State University, Chisinau
TRAINING
In the years 2015 and 2017, nine USARB librarians graduated from the USM
Re-qualification Program, Information and Archive Assistance, and a librarian
attended a master's degree in the same institution.
Re-qualification Program
TRAININGS,
MULTIDISCIPLINARY COURSES
organized by other national and international institutions
2017/2018
Total: 4,300 hours
• Within IFLA;
• NBRM - Center for Continuing Education in
the Library and Information Sciences;
• Central and Eastern European Online
Library, FAO Support Staff Member of the
Food and Agriculture Organization of the
United Nations;
• DIB ULIM;
• Personal Training Center - English Free
Moldova;
• Information Center of the European Union
(Bucharest)
INSTITUTIONAL PROGRAMS OF
CONTINUOUS PROFESSIONAL
TRAINING
• More than 30 training actions (lectures, workshops, trainings,
bibliographic lessons, dissemination conferences)
• Every year, librarians participate in over 40 professional
meetings, with over 70 communications, 10-15 training
sessions and documentary visits
SUMMER SCHOOL FOR USARB LIBRARIANS
under the auspices of international projects,
2016 - 2018
In June 2016-2018, USARB librarians attended the Summer School. The events were
organized within the Projects : ERASMUS+ Capacity Building in the Field of Higher
education (CBNE) "Library Network Support Services: modernizing libraries in
Armenia, Moldova and Belarus through library staff development and reforming
libraries [LNSS]”, and “Modernization of University Libraries Services from
Moldova”, financed by the Norwegian Cooperation Program in Higher Education with
Eurasia, developed in partnership between the Academy of Economic Studies of
Moldova, the University of Bergen, Norway, the Transylvania University of Brasov,
Romania and 18 university libraries in Moldova.
Statistical data:
Formable: 46 librarians of USARB
Trainers: 20 librarians of USARB
Themes taught: 16
Analytical description in Aleph
 Research Data Management;
 Record, operate, manage data in CEEOL,
Zenodo, Google Scholar;
 Information research tools;
 Evaluation of research studies in Publish
or Perish and Google Academic;
 Impact factors, ethics of use of
information, plagiarism;
 New possibilities offered by
scientometric databases;
 eLIBRARY.RU;
 Attribution of the Creative Commons
license;
 FineReader facilities;
 Creating online tutorials;
 Create questionnaires in SurveyMonkey;
 Changes in CZU;
 Analytical description in Aleph;
 Primo ExLibris facilities.
SUMMER SCHOOL THEME
Knowledge assessment programs at
the BIL Course: Kahoot.com
Trainer: M. Staver
Hypersay product - a solution for
interactive presentations in Power
Point.
Trainer: S. Ciobanu
Creating on-line tutorials in Loom
(a web and a new communication
tool) - that allows the librarian to
record his/her screen and create
quick videos.
Trainer: M. Staver
SUMMER SCHOOL , 2018
Participation in a master-class
"Become a Better Teacher.
Effective Teaching Methods Using ICT"
Information literacy is the prime condition of the professionalism and success of
the future specialist in any field. Thus, in parallel with the professional training, the
student must acquire skills and experience in scientific information, developing his/her
information skills.
Both information and documentation scientists, especially librarians, members
of the educational community, as well as academics involved in information and
learning, must learn to play the leading role in providing information literacy.
Using their creative capacities and professional opportunities and leveraging on
integrated curricula, librarians need to actively contribute to the learning process by
helping students to build and develop their skills, knowledge and values to continue
studying throughout their lives.
So, the library, coming to support the education system, has been, is and will
remain the one that provides permanent and unconditional assistance for real
performance.
THANK YOU

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  • 1. MODERN INFORMATION SERVICES FOR IMPROVEMENT STUDY QUALITY INTERNATIONAL CONFERENCE MISISQ: INVOLVEMENT • CREATIVITY • SUSTAINABILITУ MOLDOVAN UNIVERSITY LIBRARIES CONSORTIUM INFORMATION LITERACY OF UNIVERSITY LIBRARIAN: TRENDS AND EFFECTS Elena HARCONIŢA, Elena STRATAN, Lilia ABABII Scientific Library USARB 27-28 septembrie 2018
  • 2. Assistance to users for acquiring information skills is one of the professional goals of information specialists; The formation of information culture is a part of the professional activity of the librarian, who must learn to learn others; The need to develop an information culture is becoming increasingly important due to the omnipresence of electronic resources, library products and the growth of Internet use as a source of information; The academic librarian, being an exponent of the academic community, plays a very important role in the implementation of the information culture. ARGUMENT
  • 3. USARB Scientific Library and Information Literacy The USARB Scientific Library, an innovative institution, supporting education, research and lifelong learning, supports and aligns itself with international standards on information culture, global trends in providing modernized information services, creating a unique information space for the academic environment in the Republic of Moldova. The library supports awareness, promotion and innovation in the information culture, and collaborates with other institutions to fulfill this role, which is a strategic one in educating users.
  • 4.
  • 5. Tools, purpose, effects Technological skills, Internet, research data management, advice on the use of metadata, preservation of research results Improving, training, expanding the librarian's culture of information Policies, concepts, programs, procedures Training librarians
  • 6. The information literacy of USARB librarian Information literacy of university librarian 2017-2018 BNRM Multidisciplinary courses USM Master studies, Re-qualification program Institutional summer school within international projects Institutional programs of continuous professional training English language courses International projects visits, trainings, workshops, summer schools, webinars
  • 7. International projects vs. information literacy The project MISISQ Modern Information Service for Improvement Study Quality – Servicii Informaționale Moderne pentru Îmbunătățirea Calității Studiilor (2013-2016) http://misisq.usmf.md/index.php/en-us Effects: • Mobility in Lithuania, Latvia, Hungary, Romania; • Training sessions; • Training of trainers; • Developing information skills.
  • 8. Training for Trainers to Implement WP3 The Infotmation Literacy Cluj-Napoca, Romania at the Library of "Iuliu Hatieganu" University of Medicine and Pharmacy 9-16 March, 2016 Topics: • identifying information needs; • operating in the databases and services specific to major distributors: Elsevier (ScienceDirect, SciVal), Wiley, SpringerLink; • practical training in PRIMO, specific ALEPH component, implemented in the Republic of Moldova; • plagiarism/quoting/detecting plagiarism; • evaluating results and performance in research; • practical applications in Web of Science, Citation Report, Scopus, Google Scholar, etc.
  • 9. Informational Literacy Days Impact: ■ setting the lesson course; ■ updating the curriculum „Basics of Information Literacy"; ■ editing tutorials and promotional materials; ■ training of information literacy trainers. Training for trainers campaign in the information literacy June 2-16, 2016 Participants - 32 librarians
  • 11. Library Network Support Services in Armenia, Moldova and Belarus Modernizing libraries in Armenia, Moldova and Belarus through library staff development and reforming libraries. (2015 -2018) Effects: • Mobility in Ireland, Greece, Germany, Romania, Belarus; • International trainings, internships; • Training in quality management; • Elaborating the Curriculum for 8 librarians training modules; • Studying English for Specific Purposes; • Marketing Strategy: Libraries National Awareness Day - Promotion Activities. https://lnss-projects.eu/amb/
  • 12. Trainers were Jerald Cavanagh BSc Econ, MSc, MA, Librarian Institute, Limerick Institute of Technology; Padraig Kirby BA (Hons) HdipLIS MSc (LIS), Senior Library Assistant, Limerick Institute of Technology, Ireland. "If librarians are not relevant, they will not know the Internet well, valuable and credible databases, they will not introduce new electronic services, they will not multiply and diversify opportunities for their users, libraries will not be able to survive" said Jerald Cavanagh Training ESP (English for Specific Purposes) Balti, 4-5 April, 2016 was attended by 33 USARB librarians
  • 13. Trainers: Professor Gerard CULLEN and Professor Sven RIDDELL, Pyramid Group, Germany • English language skills testing in the process of Library presentation; • Completing The Europass Curriculum Vitae ; • Motivation/cover letter example, presentation; • Exercises with LNSS Essential English Grammar for beginners/false beginners (a1-a 2 cert.), online Headway tests for developing communication skills and improving English language skills; • Librarian Feedback vs Trainer; • The participants were given certificates ; • Appreciation and gratitude. Training: English for Specific Purposes (English Language, Libraries, library terminology, terminology around library access). Balti, 5-6 June, 2017
  • 14. LNSS Curriculum Training, Limerick, Irlanda August 22 - September 2, 2016 Study visit to Dresden, Germany, February 28 - March 4, 2017
  • 15. International Training, University of Crete, Greece, September 24-30, 2017 Pilot Training No. 8 "The library collection development policies" Training USARB February 10, 2017 21 librarians
  • 16. INFORMATION LITERACYAND RESEARCH SKILLS FOR THE LIBRARY STAFF DEVELOPMENT AT ALECU RUSSO BALTI STATE UNIVERSITY November 20, 2017
  • 17. English Language Courses for Librarians (ESP) Minsk, Belarus 23-25 August, 2018
  • 18. https://newinformationservices.wordpress.com/ Effects: • International trainings, working visits in Bergen, Norway; • Trainings at the Summer Schools in Romania: Brasov, Tulcea, Constanta – Mamaia; • Creating strategic documents in strategic planning workshops; • Training in Professional Workshops Information Literacy; • Developing information skills; • Creating the Academic Writing Center. MODERNIZATION OF ACADEMIC LIBRARY SERVICES IN MOLDOVA
  • 19. SUMMER SCHOOL "The Reference Librarian in the Digital Age" Constanta-Mamaia, Romania June 24-29, 2018 • Presentations and practical applications, the latest practices in reference services: the Norwegian experience, the experience of libraries in Armenia; • Information Literacy: IFLA International Perspectives; • Good Practices in Harmonizing Techniques of Teaching the Information Literacy; • The book in the Facebook and Twitter era; • The National Bibliometric Instrument - Innovative Open Access Platform for Scientific Information of the Republic of Moldova; • Applications: Mendeley - Reference Management Software & Researcher Network; • How to Become a Better Teacher Using ICT; • Support for education; • Chat.
  • 20. SUMMER SCHOOL "Information Literacy " Tulcea, Romania June 25 - July 1, 2017 • Applying pedagogical methods in promoting the information literacy; • Knowledge of the experience of the Lower Danube University Library in Galati regarding the creation of video tutorials in the promotion of information literacy; • Elaborating the project for creating the Academic Writing Center; • New interpretation of the relationship between scientific communication, the scientific data and the information literacy.
  • 21. In the strategic planning workshops with the support of the Pro Community Center and the company CONT-M ASSIST within the project „Modernizing the services of university libraries in Moldova", the national coordinator dr. Silvia Ghinculov, the director of the ASEM Scientific Library, was developed the Strategy for the Development of the USARB Scientific Library, 2017-2022, which contains aspects on the development of the information literacy. Strategy for the Development of the USARB Scientific Library, 2017-2022
  • 22. • The Basic of Librarianship and Information Sciences • Current Trends in the activity of libraries in the Republic of Moldova Short-term Continuing Training courses April 17-27, 2018, (75 hours) in collaboration with Moldova State University, Chisinau TRAINING
  • 23. In the years 2015 and 2017, nine USARB librarians graduated from the USM Re-qualification Program, Information and Archive Assistance, and a librarian attended a master's degree in the same institution. Re-qualification Program
  • 24. TRAININGS, MULTIDISCIPLINARY COURSES organized by other national and international institutions 2017/2018 Total: 4,300 hours • Within IFLA; • NBRM - Center for Continuing Education in the Library and Information Sciences; • Central and Eastern European Online Library, FAO Support Staff Member of the Food and Agriculture Organization of the United Nations; • DIB ULIM; • Personal Training Center - English Free Moldova; • Information Center of the European Union (Bucharest)
  • 25. INSTITUTIONAL PROGRAMS OF CONTINUOUS PROFESSIONAL TRAINING • More than 30 training actions (lectures, workshops, trainings, bibliographic lessons, dissemination conferences) • Every year, librarians participate in over 40 professional meetings, with over 70 communications, 10-15 training sessions and documentary visits
  • 26. SUMMER SCHOOL FOR USARB LIBRARIANS under the auspices of international projects, 2016 - 2018 In June 2016-2018, USARB librarians attended the Summer School. The events were organized within the Projects : ERASMUS+ Capacity Building in the Field of Higher education (CBNE) "Library Network Support Services: modernizing libraries in Armenia, Moldova and Belarus through library staff development and reforming libraries [LNSS]”, and “Modernization of University Libraries Services from Moldova”, financed by the Norwegian Cooperation Program in Higher Education with Eurasia, developed in partnership between the Academy of Economic Studies of Moldova, the University of Bergen, Norway, the Transylvania University of Brasov, Romania and 18 university libraries in Moldova. Statistical data: Formable: 46 librarians of USARB Trainers: 20 librarians of USARB Themes taught: 16
  • 27. Analytical description in Aleph  Research Data Management;  Record, operate, manage data in CEEOL, Zenodo, Google Scholar;  Information research tools;  Evaluation of research studies in Publish or Perish and Google Academic;  Impact factors, ethics of use of information, plagiarism;  New possibilities offered by scientometric databases;  eLIBRARY.RU;  Attribution of the Creative Commons license;  FineReader facilities;  Creating online tutorials;  Create questionnaires in SurveyMonkey;  Changes in CZU;  Analytical description in Aleph;  Primo ExLibris facilities. SUMMER SCHOOL THEME
  • 28. Knowledge assessment programs at the BIL Course: Kahoot.com Trainer: M. Staver Hypersay product - a solution for interactive presentations in Power Point. Trainer: S. Ciobanu Creating on-line tutorials in Loom (a web and a new communication tool) - that allows the librarian to record his/her screen and create quick videos. Trainer: M. Staver SUMMER SCHOOL , 2018 Participation in a master-class "Become a Better Teacher. Effective Teaching Methods Using ICT"
  • 29. Information literacy is the prime condition of the professionalism and success of the future specialist in any field. Thus, in parallel with the professional training, the student must acquire skills and experience in scientific information, developing his/her information skills. Both information and documentation scientists, especially librarians, members of the educational community, as well as academics involved in information and learning, must learn to play the leading role in providing information literacy. Using their creative capacities and professional opportunities and leveraging on integrated curricula, librarians need to actively contribute to the learning process by helping students to build and develop their skills, knowledge and values to continue studying throughout their lives. So, the library, coming to support the education system, has been, is and will remain the one that provides permanent and unconditional assistance for real performance.