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Siebel Clinical Integration with other
systems
T11
September 22, 2013
Param Singh
Vice President of
Clinical Trial Management Solutions
BioPharm Systems, Inc.
1
Welcome & Introductions
Param Singh
Vice President of
Clinical Trial Management Solutions
• 4+ years with BioPharm
• 11+ years of experience
implementing Siebel Clinical
• 15+ Siebel Clinical implementations
2
Agenda of Topics
Topics
Integration Strategies
Integration Methods
Common Integrations with CTMS
Overview
Approach
Demo
3
Integration Strategies
• Data Replication
Copy data between applications
to keep data synchronized in both
• Data Sharing
Access data in another application without replicating any
data
4
Integration Methods
• Real-Time
Changes made to data in source system are immediately
reflected in target system
• Batch
Scheduled at specific intervals or triggered by specific
actions
5
CTMS Integrations
Clinical Data Management (CDM) Electronic
Data Capture (EDC)
• Example: Oracle Clinical / RDC
• Kinds of data shared
– Subjects/statuses
– Subject visits/procedures
– CRF/SAE/PD
• Ideal Situation
– Both systems and processes are stable and clearly
defined
6
Integration Approach: CDM System
Oracle
Clinical
Siebel
Clinical
Subjects
Subject Visits
Subject Visit Activities
Patients
Actual Events
DCI/DCM/Questions
7
Overall Process Flow : CDM System Integration
1. Set up study in OC
2. Set up study in SC
3. Select study to be integrated
4. Complete mapping between SC(SVT)&OC
5. Activate study in SC to bring in integration data
6. Interface auto-creates Subject, Subject Visit,
Subject Visit Activity, CRF, SAE*, and Protocol
Deviation* records
7. Review and adjust integration data as needed
based on the error/change logs in new Integration
Admin view
8
Process Flow Detail
4. Complete mapping between SC & OC
Subject visit
templates - Visits
Subject visit
templates – Visit
Activities
Clinical Planned
Events
DCIs Questions
1:M Mapping 1:M Mapping
1:1 Mapping
Siebel Clinical
Oracle Clinical
9
Demo
10
CTMS Integrations
Electronic Document Management (EDM)
• Example: Documentum
• Kinds of data shared
– Electronic document
• Ideal Situation
– Web-based system
– Clinical hierarchy in both systems is similar
11
Benefits of EDMS Integration
• Streamlines document tracking process
• Reduces data entry error
• Saves time
• Eliminates need to search EDMS
for a document
• Simplifies audits
12
Benefits of EDMS Integration
Example: Trip Report
• Complete
• Review
• Approve
• Archive
13
Mock Approach
What It Does
• Auto-generates a hyperlink in CTMS to the
expected location of the document in EDMS,
based on the folder structure in CTMS
• Not a true integration; no communication between
CTMS and EDMS
14
Mock Approach
How It Works
1. Create document tracking record in CTMS.
2. URL field auto-generates hyperlink consisting of
base URL (such as www.documentum.com)
PLUS protocol/site location in CTMS.
3. Example: http://sharepoint.biopharm.com/CTMS/Prot_x123/Site101
Note: Requires same folder structure in EDMS as CTMS
15
Mock Approach
Pros
• Inexpensive and quick to implement
– Add code behind one field
Cons
• Less precise
– Points to folder, not document
• Populates as soon as record is created in CTMS
– Cannot tell whether document has truly been uploaded
to EDMS
16
Demo
17
EDMS-Driven Approach
What It Does
• Auto-generates a hyperlink in CTMS when the
document is uploaded into EDMS
• Can also share metadata about the document
18
EDMS-Driven Approach
How It Works
1. Document tracking record is created in CTMS,
and includes a document “code.”
2. Document is uploaded to EDMS and required
metadata is entered, including document code.
3. Interface finds corresponding record in CTMS
and populates URL field with link to document in
EDMS.
19
EDMS-Driven Approach
Pros
• Links directly to the document
• Easy to see which documents have / have not
been uploaded to EDMS
• Can share document metadata in both directions
Cons
• Requires document tracking record to exist in
CTMS ahead of time
20
Demo
21
CTMS-Driven Approach
What It Does
• Through CTMS, auto-creates a document record
in CTMS and EDMS
• Auto-populates a link in CTMS to record in EDMS
• Can also share metadata about the document
22
CTMS-Driven Approach
How It Works
1. Upload document to CTMS as attachment and
enter required metadata.
2. Click [SendFile] button.
– Creates corresponding record in EDMS
– Creates corresponding document tracking record in
CTMS with link to record in EDMS
3. Maintain document in EDMS.
23
CTMS-Driven Approach
Pros
• Creates all document records simultaneously
• Hyperlink always points to same location in
EDMS, so always links to most current version
Cons
• Original version of document always available in
CTMS, which could be a compliance risk
24
Demo
25
CTMS Integrations
Interactive Voice Response (IVR)
• Example: United BioSource Corporation (UBC)
• Kinds of data shared
– Subjects/Statuses
– Subject visit/procedures
• Ideal Situation
– XML with Web Services based IVR system to ensure
no point-to-point
*Note – Approach is similar to CDM integration
26
CTMS Integrations
Financial
• Example: SAP Enterprise Resource Planning
(ERP) Financials
• Kinds of data shared
– Payment requests
– Details about processed payments
• Ideal Situation
– Entire organization uses single financial system and
process
27
CTMS Integrations
Safety
• Example: Argus
• Kinds of data shared
– Serious adverse event
• Ideal Situation
– Both systems and processes are stable and clearly defined
28
CTMS Integrations
Clinical Data Warehouse
• Example: Oracle Business Intelligence Enterprise
Edition (OBIEE)
• Kinds of data shared
– Key metrics
– Performance indicators
• Ideal Situation
– Ample data in source system
– Key performance indicators identified
29
CTMS Integrations
CRO System
• Example: Clinical Trial Management System
(CTMS)
• Kinds of data shared
– Site
– Subject
– Subject visit
• Ideal Situation
– Incremental loads
– No point-to-point
30
Wrap Up / Q&A
31

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2013 OHSUG - Siebel Clinical Integration with Other Systems

  • 1. Siebel Clinical Integration with other systems T11 September 22, 2013 Param Singh Vice President of Clinical Trial Management Solutions BioPharm Systems, Inc. 1
  • 2. Welcome & Introductions Param Singh Vice President of Clinical Trial Management Solutions • 4+ years with BioPharm • 11+ years of experience implementing Siebel Clinical • 15+ Siebel Clinical implementations 2
  • 3. Agenda of Topics Topics Integration Strategies Integration Methods Common Integrations with CTMS Overview Approach Demo 3
  • 4. Integration Strategies • Data Replication Copy data between applications to keep data synchronized in both • Data Sharing Access data in another application without replicating any data 4
  • 5. Integration Methods • Real-Time Changes made to data in source system are immediately reflected in target system • Batch Scheduled at specific intervals or triggered by specific actions 5
  • 6. CTMS Integrations Clinical Data Management (CDM) Electronic Data Capture (EDC) • Example: Oracle Clinical / RDC • Kinds of data shared – Subjects/statuses – Subject visits/procedures – CRF/SAE/PD • Ideal Situation – Both systems and processes are stable and clearly defined 6
  • 7. Integration Approach: CDM System Oracle Clinical Siebel Clinical Subjects Subject Visits Subject Visit Activities Patients Actual Events DCI/DCM/Questions 7
  • 8. Overall Process Flow : CDM System Integration 1. Set up study in OC 2. Set up study in SC 3. Select study to be integrated 4. Complete mapping between SC(SVT)&OC 5. Activate study in SC to bring in integration data 6. Interface auto-creates Subject, Subject Visit, Subject Visit Activity, CRF, SAE*, and Protocol Deviation* records 7. Review and adjust integration data as needed based on the error/change logs in new Integration Admin view 8
  • 9. Process Flow Detail 4. Complete mapping between SC & OC Subject visit templates - Visits Subject visit templates – Visit Activities Clinical Planned Events DCIs Questions 1:M Mapping 1:M Mapping 1:1 Mapping Siebel Clinical Oracle Clinical 9
  • 11. CTMS Integrations Electronic Document Management (EDM) • Example: Documentum • Kinds of data shared – Electronic document • Ideal Situation – Web-based system – Clinical hierarchy in both systems is similar 11
  • 12. Benefits of EDMS Integration • Streamlines document tracking process • Reduces data entry error • Saves time • Eliminates need to search EDMS for a document • Simplifies audits 12
  • 13. Benefits of EDMS Integration Example: Trip Report • Complete • Review • Approve • Archive 13
  • 14. Mock Approach What It Does • Auto-generates a hyperlink in CTMS to the expected location of the document in EDMS, based on the folder structure in CTMS • Not a true integration; no communication between CTMS and EDMS 14
  • 15. Mock Approach How It Works 1. Create document tracking record in CTMS. 2. URL field auto-generates hyperlink consisting of base URL (such as www.documentum.com) PLUS protocol/site location in CTMS. 3. Example: http://sharepoint.biopharm.com/CTMS/Prot_x123/Site101 Note: Requires same folder structure in EDMS as CTMS 15
  • 16. Mock Approach Pros • Inexpensive and quick to implement – Add code behind one field Cons • Less precise – Points to folder, not document • Populates as soon as record is created in CTMS – Cannot tell whether document has truly been uploaded to EDMS 16
  • 18. EDMS-Driven Approach What It Does • Auto-generates a hyperlink in CTMS when the document is uploaded into EDMS • Can also share metadata about the document 18
  • 19. EDMS-Driven Approach How It Works 1. Document tracking record is created in CTMS, and includes a document “code.” 2. Document is uploaded to EDMS and required metadata is entered, including document code. 3. Interface finds corresponding record in CTMS and populates URL field with link to document in EDMS. 19
  • 20. EDMS-Driven Approach Pros • Links directly to the document • Easy to see which documents have / have not been uploaded to EDMS • Can share document metadata in both directions Cons • Requires document tracking record to exist in CTMS ahead of time 20
  • 22. CTMS-Driven Approach What It Does • Through CTMS, auto-creates a document record in CTMS and EDMS • Auto-populates a link in CTMS to record in EDMS • Can also share metadata about the document 22
  • 23. CTMS-Driven Approach How It Works 1. Upload document to CTMS as attachment and enter required metadata. 2. Click [SendFile] button. – Creates corresponding record in EDMS – Creates corresponding document tracking record in CTMS with link to record in EDMS 3. Maintain document in EDMS. 23
  • 24. CTMS-Driven Approach Pros • Creates all document records simultaneously • Hyperlink always points to same location in EDMS, so always links to most current version Cons • Original version of document always available in CTMS, which could be a compliance risk 24
  • 26. CTMS Integrations Interactive Voice Response (IVR) • Example: United BioSource Corporation (UBC) • Kinds of data shared – Subjects/Statuses – Subject visit/procedures • Ideal Situation – XML with Web Services based IVR system to ensure no point-to-point *Note – Approach is similar to CDM integration 26
  • 27. CTMS Integrations Financial • Example: SAP Enterprise Resource Planning (ERP) Financials • Kinds of data shared – Payment requests – Details about processed payments • Ideal Situation – Entire organization uses single financial system and process 27
  • 28. CTMS Integrations Safety • Example: Argus • Kinds of data shared – Serious adverse event • Ideal Situation – Both systems and processes are stable and clearly defined 28
  • 29. CTMS Integrations Clinical Data Warehouse • Example: Oracle Business Intelligence Enterprise Edition (OBIEE) • Kinds of data shared – Key metrics – Performance indicators • Ideal Situation – Ample data in source system – Key performance indicators identified 29
  • 30. CTMS Integrations CRO System • Example: Clinical Trial Management System (CTMS) • Kinds of data shared – Site – Subject – Subject visit • Ideal Situation – Incremental loads – No point-to-point 30
  • 31. Wrap Up / Q&A 31