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Chris Osborn
Vice President of Marketing
cosborn@bizlibrary.com
@chrisosbornstl

Jessica Batz
Marketing Specialist
jbatz@bizlibrary.com
@jessbatz
@BizLibrary

BIZLIBRARY.COM
4,000+ Courses. 25 Topic Areas. Unlimited Access.
POLL QUESTION
How are you
incorporating
video into your
learning
programs?

A.

For new employee
onboarding.

B.

Internal
communication.

C.

Performance support
and foundational
knowledge.

D.

All of the above.

E.

Something else.
What you’ll
learn:

There is a sound business
case for incorporating video
into employee training
programs.

Video, especially short-form
video, is a very effective
training tool.

Best practices for
incorporating short-form
video into employee training
programs and initiatives.
In 2012 - 25% of the workforce
was comprised of Millennials.
By 2015 Millennials are
expected to be the
majority.
U.S. Bureau of Labor Statistics
81%

Using Video Content

Not Using Video Content

76%
68%

61%

61%
51%

Organizational Goal
Achieved

Employees Highly
Engaged

Key Positions Filled
Quickly

SOURCE: Mollie Lombardi, Aberdeen Group, Elearning! Magazine, April/May 2013
HOW?
WHY?
Adult Learning Theory

Short Form Video

Adults are internally motivated and selfdirected.

Self-directed, access as needed and
when needed.

Adults bring life experiences and
knowledge to learning experiences.

Interaction with others when a social
component is available.

Adults are goal oriented.

Goals promoted through short, timely
bursts of relevant content.

Adults are relevancy oriented.

Easier to be relevant when content is
short and targeted.

Adults are practical.

Little to no work flow disruption.

Adult learners like to be respected.

Employees manage and control pace
and timing of their own learning.
60,000
times faster than text

40%
Nerve fibers connect
through retina

36,000
visual messages/hour
Why Video?
According to popular research – in 72
hours the average human can retain…

10%
of text

10%
of text

65% of
images
95% of
video
For the first time, an entire generation has
grown up watching content on their own
terms. This generation is defined by the
Internet, mobile, and social – consuming
content when and where they want.
Gunnard Johnson, Google's Advertising
Research Director
55%
watch everyday
Source: Forrester Research
Bring Your Own Device - BYOD
5.1%
6.1%

Currently Support

13.3%

Planning to Support, Next 12
Months

75.50%

Considering, But No Specific
Timeframe

Not Planning to Support

Source: Good Technology State of BYOD Report 2012
Does This Translate Into
Employee Training?
YES!
Adults learn best:
Short bursts
(5-15 min.)
• Visual input for
cognitive transfer
• Preferred method
for information
•
Online Training Works Better
Than Classroom
56%

60% faster

greater gains
in learning

40% higher
consistency in
presentation

Source: Prokopeak, M. Special Report: Learning Delivery
LOWER COSTS
EXTENDED REACH
CAPTURED KNOWLEDGE

Advantages of
Video

SHOWING
SOFT SKILLS

EXPLANATION OF
COMPLEX CONCEPTS
LEARNING MUST BE JUST IN TIME AND
JUST FOR ME.

Michael Rochelle,
Chief Strategy Officer, Brandon Hall Group
TRADITIONAL
eLEARNING COURSE
LEARNING NUGGETS
Is this program shorter
than 10 minutes?
Will the viewer know what
they are supposed to do
after completing the
training?

What behavior will change
after this training?

Is this content
engaging?

QUESTIONS TO
CONSIDER
????
BUY VS. BUILD
SELECTION

DEPLOYMENT
AND
DELIVERY

VIDEO STRATEGY

MARKETING
AND SUPPORT
DEPLOYMENT AND DELIVERY
How do your employees absorb content?

At least 50% of employees already use their own
smartphones/devices to access work-related sites
or information.
SOURCE: Mobile Learning Pulse Survey, Fall 2012,
The MASIE Center

The number of mobile workers totals 1.3
billion worldwide. THAT’S 35% OF THE WORKFORCE!
SOURCE: IDC
Case Study: Dental Insurance
Call Center
Challenge: hard to
make time for
training
“TAG TRAINING”

• Development
opportunity
• Maintain work flow and
service standard
• Share with co-workers
How Tony Roma
Employees use
Video to Teach
Important Job Skills

The world is changing.
People are changing. To
be effective, our
employee training is
changing to meet them
where they are.
Jessie Bray, VP of Training
and HR, Romacorp.
A NIMBLE LEARNING STRATEGY
CONTEXTUAL
role
location
plan

CONCISE
short videos
updates

INFORMAL
everyday
ad hoc

TIMELY
just in time
moment of
need

SOCIAL
discussions
observed
behaviors

MOBILE
anywhere
anytime
In a world of learning and development where
complexity is the enemy, BizLibrary has developed a
to delivering high
quality learning, anywhere, anytime.

MICHAEL ROCHELLE
Chief Strategy Officer
Brandon-Hall Group

BIZLIBRARY.COM
Some recommended
resources…
Embracing Change
Streaming Video (5 minutes)
How to Know What We Know: The Knowledge Transfer
Process
Streaming Video (6 minutes)
Please Respect My Generation! 5 Generations At Work
Streaming Video (23 minutes)
Celebrate! Change Your Lens, Change Your Life
Streaming Video (20 minutes)

BIZLIBRARY.COM
FREE TRIAL OR DEMO

4,000+ Courses.
25 Topic Areas.
Unlimited Access.
Cloud-based Learning and
Performance Technology.

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Add Oomph to Your Training Program with Short Video - Webinar 12-04-2013

  • 1.
  • 2. Chris Osborn Vice President of Marketing cosborn@bizlibrary.com @chrisosbornstl Jessica Batz Marketing Specialist jbatz@bizlibrary.com @jessbatz @BizLibrary BIZLIBRARY.COM
  • 3. 4,000+ Courses. 25 Topic Areas. Unlimited Access.
  • 4. POLL QUESTION How are you incorporating video into your learning programs? A. For new employee onboarding. B. Internal communication. C. Performance support and foundational knowledge. D. All of the above. E. Something else.
  • 5. What you’ll learn: There is a sound business case for incorporating video into employee training programs. Video, especially short-form video, is a very effective training tool. Best practices for incorporating short-form video into employee training programs and initiatives.
  • 6. In 2012 - 25% of the workforce was comprised of Millennials. By 2015 Millennials are expected to be the majority. U.S. Bureau of Labor Statistics
  • 7. 81% Using Video Content Not Using Video Content 76% 68% 61% 61% 51% Organizational Goal Achieved Employees Highly Engaged Key Positions Filled Quickly SOURCE: Mollie Lombardi, Aberdeen Group, Elearning! Magazine, April/May 2013
  • 9. Adult Learning Theory Short Form Video Adults are internally motivated and selfdirected. Self-directed, access as needed and when needed. Adults bring life experiences and knowledge to learning experiences. Interaction with others when a social component is available. Adults are goal oriented. Goals promoted through short, timely bursts of relevant content. Adults are relevancy oriented. Easier to be relevant when content is short and targeted. Adults are practical. Little to no work flow disruption. Adult learners like to be respected. Employees manage and control pace and timing of their own learning.
  • 10. 60,000 times faster than text 40% Nerve fibers connect through retina 36,000 visual messages/hour
  • 11. Why Video? According to popular research – in 72 hours the average human can retain… 10% of text 10% of text 65% of images 95% of video
  • 12. For the first time, an entire generation has grown up watching content on their own terms. This generation is defined by the Internet, mobile, and social – consuming content when and where they want. Gunnard Johnson, Google's Advertising Research Director
  • 14. Bring Your Own Device - BYOD 5.1% 6.1% Currently Support 13.3% Planning to Support, Next 12 Months 75.50% Considering, But No Specific Timeframe Not Planning to Support Source: Good Technology State of BYOD Report 2012
  • 15. Does This Translate Into Employee Training? YES! Adults learn best: Short bursts (5-15 min.) • Visual input for cognitive transfer • Preferred method for information •
  • 16. Online Training Works Better Than Classroom 56% 60% faster greater gains in learning 40% higher consistency in presentation Source: Prokopeak, M. Special Report: Learning Delivery
  • 17. LOWER COSTS EXTENDED REACH CAPTURED KNOWLEDGE Advantages of Video SHOWING SOFT SKILLS EXPLANATION OF COMPLEX CONCEPTS
  • 18. LEARNING MUST BE JUST IN TIME AND JUST FOR ME. Michael Rochelle, Chief Strategy Officer, Brandon Hall Group
  • 21. Is this program shorter than 10 minutes? Will the viewer know what they are supposed to do after completing the training? What behavior will change after this training? Is this content engaging? QUESTIONS TO CONSIDER ????
  • 23.
  • 24. DEPLOYMENT AND DELIVERY How do your employees absorb content? At least 50% of employees already use their own smartphones/devices to access work-related sites or information. SOURCE: Mobile Learning Pulse Survey, Fall 2012, The MASIE Center The number of mobile workers totals 1.3 billion worldwide. THAT’S 35% OF THE WORKFORCE! SOURCE: IDC
  • 25.
  • 26. Case Study: Dental Insurance Call Center Challenge: hard to make time for training “TAG TRAINING” • Development opportunity • Maintain work flow and service standard • Share with co-workers
  • 27. How Tony Roma Employees use Video to Teach Important Job Skills The world is changing. People are changing. To be effective, our employee training is changing to meet them where they are. Jessie Bray, VP of Training and HR, Romacorp.
  • 28. A NIMBLE LEARNING STRATEGY CONTEXTUAL role location plan CONCISE short videos updates INFORMAL everyday ad hoc TIMELY just in time moment of need SOCIAL discussions observed behaviors MOBILE anywhere anytime
  • 29. In a world of learning and development where complexity is the enemy, BizLibrary has developed a to delivering high quality learning, anywhere, anytime. MICHAEL ROCHELLE Chief Strategy Officer Brandon-Hall Group BIZLIBRARY.COM
  • 30. Some recommended resources… Embracing Change Streaming Video (5 minutes) How to Know What We Know: The Knowledge Transfer Process Streaming Video (6 minutes) Please Respect My Generation! 5 Generations At Work Streaming Video (23 minutes) Celebrate! Change Your Lens, Change Your Life Streaming Video (20 minutes) BIZLIBRARY.COM
  • 31. FREE TRIAL OR DEMO 4,000+ Courses. 25 Topic Areas. Unlimited Access. Cloud-based Learning and Performance Technology.