Let’s face it: Work can be stressful. In fact, the Attitudes in the American Workplace VII report found that 80% of workers feel stress on the job, and nearly half say they need help in learning how to manage stress. Although the conversation around mental health is becoming less stigmatized, it’s still a difficult topic to discuss in the workplace. In addition to the red tape and legal concerns, leaders may not feel comfortable advising others because they, themselves, are also grappling with mental health concerns. This complimentary Training Industry webinar, sponsored by BizLibrary, will empower human resources (HR) and learning and development (L&D) professionals to effectively and ethically address and support employees’ mental health and well-being on an individual and organizational scale. This interactive webinar will provide actionable insights on: The main causes and negative effects of stress at work. Strategies for how HR and L&D can stop the stigma around discussing mental health. Techniques for managing stress and anxiety.

2. linkedin.com/caroline-burke
Caroline Burke
2
BizLibrary
Campaign Specialist

3. www.bizlibrary.com/demo

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5. Professional Worrier
1991
Born
1991
Got my first worry
2020
Today

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Discuss mental health
Support the needs of your employees
Understand and overcome the stigma
Support employees through learning and
development
Talk the talk and walk the walk
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Today you’ll learn how to:

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“80% of workers feel stress on the job, and nearly half say they need help
in learning how to manage stress.” -Attitudes in the American VII
Workplace Study

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•People Issues
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•Lack of job security
Top Stressors
•Workload
•Juggling work/personal lives

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Poll question
•People Issues
•Lack of job security•Workload
•Juggling work/personal lives
Q: What causes you stress at work?

10. 41% of stressed
workers said stress
impacted
their productivity
One in six workers has
quit a job because of
stress
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Health care costs for
work-related stress
total around
$190 billion a year
*Source: The American
Institute of Stress
63% are ready to quit
their jobs because of
stress
1M employees miss
work every day
because of stress
51% of workers say
they are “checked
out” because of
stress

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Let’s take a breather

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•You don’t know what to say
•You don’t want to make it worse
•You feel like it’s not your place or it’s
none of your business
•You don’t know what you’re allowed to say
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Why is it so hard to talk about?

14. -Everyone, everywhere
“No one in the history of being
told to calm down has ever
calmed down by being told to
calm down.”
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15. Establish and
Maintain
Confidentiality
Make it clear this
conversation is
between you and
them and keep it
that way.
Acknowledge
Their Feelings
Respond with
empathy
to build trust and
make them feel
like they are being
heard.
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Avoid
Diagnosing
Steer clear of
generalizing or
talking about
specific
conditions.

16. Myth #1: If you
don’t seem stressed
or anxious, you
must not be.
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17. Myth #2: Everyone
experiences and
expresses stress and
anxiety the same
way.
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18. Myth #3: Seeking
help makes you
weak or
incompetent.
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19. Myth #4: This is a
part of who I am,
and I’ll lose my
edge if I seek help.
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Everyone from the
individual contributor to
the CEO needs to be on
board to create real
change and a consistent
experience.
Buy-in
Reinforce support
through training,
policies, daily
conversations.
Reinforcement
You need to understand
the challenges and
concerns of your
employees.
Understanding
Take meaningful action
to address specific
concerns.
Meaningful action
Buy-in
Reinforcement Understanding
Meaningful
action

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•Get a starting point for your efforts
•Learn about employee perceptions
•Gives you a way to measure your progress
•Get new ideas!
•Download the assessment
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Assess the Situation

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3 Elements of
Psychological
Safety
Feedback
Ask for feedback to help
others get in the habit
of speaking up.
Visibility
Develop a culture
of continuous
learning.
Mistakes
Think of mistakes
as learning
experiences.
PSYCHOLOGICAL
SAFETY

23. Openly admit
your mistakes as
a leader
This builds rapport,
makes employees
feel comfortable
speaking up, and it
humanizes you.
Use your mistakes
to help others
Reframe your
thinking about
mistakes and think
about how they
could become a
learning experience.
Offer everyone
the
freedom to fail
(even yourself!)
This relieves stress,
and this is where the
magic happens. That
crazy idea or new
approach just might
work.
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•Confidential counseling with a professional
•Make the information easily accessible
•Remind employees of this benefit
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People
issues
Juggling
work/personal
lives
Employee Assistance Programs

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•Flexible start times
•Allow employees to work from home once a week
•Be clear on sick time
•Trust them
25
Juggling
work/personal
lives
Lack of job
security
Workload
Flexible Scheduling (I mean it!)

26. •Give timely and specific feedback
•Address and resolve performance
issues much sooner
•Creates an open dialogue
#ALIGN20
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Workload
Juggling
work/personal
lives
Lack of job
security
People issues
Put me in, Coach

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•Address concerns, talk about projects, workloads, issues
•Talk about goals and growth opportunities
•Build your relationship
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Workload People issues Lack of job
security
Juggling
work/personal
lives
Employee-Manager 1:1s

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•Use company and non-company time
•Create free challenges – step, meditation, reading
•Share your ideas in the group chat!
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Juggling
work/personal
lives
People issues
Wellness Programs and Initiatives

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•Make PTO policies clear and visible
•Take time to celebrate special events
•Enjoy breaks together
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Juggling
work/personal
lives
Workload
Prioritize Your Time

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Show savings
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Getting Buy-In
Use the assessment
results
Suggest a trial
period
Identify key
metrics

31. Time management
Resilience
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Emotional
intelligence
Conflict
resolution
Stress
management
Problem solving
Key competencies

32. Reframe
Train managers to
reframe thinking
to identify
obstacles to
success instead of
just identifying
issues.
Rephrase
Try this: What can
I do to help you
move forward on
this project?
Not that: Why isn’t
this done?
Reiterate
Remind employees
you want to see
them succeed, and
you are here to
help perform at
their best.
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The Three Rs

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Exercise
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Stress Management Tips
Take breaks, big and small
Find a positive
Own your calendar
Consider seeing a counselor
Create a routine

34. -Hagrid
“What’s coming will come, and
we’ll meet it when it does.”
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35. Questions?

36. FREE RESOURCE CLICK HERE
Two free video courses from
The BizLibrary Collection!
Topics include:
• Managing stress and
anxiety during COVID-19
• Workplace Mental health

37. Learn How BizLibrary Can Help Your Organization!
Click on the link in the chat if you'd like a free customized
consultation with one of our product specialists.
www.bizlibrary.com

38. Thank you for attending!
Katie Miller
Marketing Events Strategist
BizLibrary
Caroline Burke
Campaign Specialist
BizLibrary