Push or Pull Learning

•

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Does your organization struggle to find a balance between mandatory and elective training? In this webinar, Dean Pichee will discuss the challenges and benefits of both types of training and discuss how to find the balance you’ve been trying to achieve. He’ll provide real examples of what has worked for companies in the past and recommendations to help your organization succeed in the future. Key Learning Objectives: Current trends in employee training The benefits of mandatory and elective training. The importance of post-training reinforcement Gamification techniques

Recrutement & RH

Presenting Today
Dean Pichee
President and CEO
BizLibrary
dean@bizlibrary.com
Erin Boettge
Content Marketing Manager
BizLibrary
eboettge@bizlibrary.com
Follow along on Twitter: #BizWebinar @BizLibrary

www.bizlibrary.com/free-trial
BizLibrary helps organizations succeed by improving the way employees learn.

Trends in
Employee Training
- The Science of Learning
- The Importance of Learning Reinforcement
- Competency-Based Program Development
- Learning in The Cloud
- The Emergence of Video in Learning
- MicroLearning
- Increase in Self-Directed Learning

Trend #2: The Importance of Learning
Reinforcement

Trend #3: Competency-Based Program
Development

Trend #5: The Emergence of Video as the
Dominant Approach to Mobile Learning

What current training trends
are impacting your
organization?
Let us know in chat.

Case Studies of Mandatory and Elective
Training Programs
Push Training Pull Training
Agriculture Professional Services Telecommunications Wholesale

Self-Directed or "Pull" Learning
- Learner makes decisions
- Learner selects and carries out goals,
objectives methods and means
- Works for formal or informal approaches
- Encourages self-recognition

Other-Directed or “Push” Learning
- Supervisors sending employees to
required compliance training
- Someone else sets goals and
evaluations
- Most recognized form of learning
- Generic to accommodate needs of most
learners
- Not everyone may need it
- Could include employee development

Benefits of Push Learning
Large number of employees learn at once
Accurate, up-to-date content
Quicker ramp up for employees
Can include a variety of training methods
conforming to adult learning principles

Benefits of Pull Learning
Less costly/more time efficient
More personal/less intimidating
SME can be more willing to share knowledge
Employees less resistant to learning

Low Learner
Completion
High Learner
Engagement
Long
Runway to
Success
High Leaner
Appreciation
Suited for
Just In Time
Learning
High Learner
Completion
Short
Runway to
Success
Low Learner
Appreciation
Suited for
Compliance
Training
Low Learner
Engagement
PUSH PULL

Learner Engagement
PullPush
More engaged
Understands the power of knowledge
Risk: Content won’t be viewed
Get learner buy-in
Risk: Poor perception of required learning
from past experience

Suited For Which Type of Training
Just in Time
Training
Compliance
Training
vs

Bob Mosher Jane Hart Jay Cross Marcia Conner Roger Schank
The Experts Weigh In…

The Case for Formal, Push Training
- Reflect the real world
- Help employees know what
they need to know
- Help achieve company goals

Which statement best describes
your organization’s learning
strategy?
a) More Push Learning
b) More Pull Learning
c) 50/50 Balance Between Push
and Pull

Adding Pull Strategies to Push Learning
Strategies
Adding Push Strategies to Pull Learning
Strategies

Making the Case for MicroLearning
Decentralized
Workforce
On-demand
Access
Adapt to
Changing
Needs

The Forgetting Curve with Learning Reinforcement

Video Course: Learning Retention Strategies

Interactive Video: Beginning Development for Training Programs

Try out these video lessons
and more!
Thousands of videos and unlimited access for
your employees.
www.bizlibrary.com/free-trial

Stay in Touch
Thanks for attending, feel free to reach out and connect!
Erin Boettge
Content Marketing Manager
BizLibrary
eboettge@bizlibrary.com
Dean Pichee
President and CEO
BizLibrary
dean@bizlibrary.com

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L&D professionals work hard to help their people and organizations succeed. Unfortunately, these efforts are derailed over and over by the same systemic problems. And it's not just you! Companies all over the world are experiencing the same issues when it comes to learning at work. Enough! It's time to fix the fundamental issues that frustrate L&D and limit their potential value. We'll show you how global organizations are solving the 5 BIGGEST problems in workplace learning: No clear value to the business ("We never get a seat at the table!") Compliance training ("Not another long, boring eLearning module!") Constantly shifting priorities ("We need training on this tomorrow!") Inability to get frontline management buy-in ("We don't have time for learning!") Poor employee engagement ("We have to chase people down to complete training!") We'll share practical tips to help you overcome these challenges and stay focused on the problems that really matter to your business.

HOW TO SOLVE THE 5 BIGGEST PROBLEMS IN WORKPLACE LEARNING

Human Capital Media

Learning Management Systems have truly come into their own in the last few years. Everything from mechanics, to content, to mobile accessibility have seen significant improvements which should make organizations re-think their Learning & Development strategies. Ironically, however, the rapid evolution of LMS’s and content delivery are resulting in a new phenomenon to add to non-utilization of modern LMS technology: under-utilization of technology already present in an organization’s HCM eco-system. Simply put, if you have a great new LMS, but are using it only for “traditional” training and career development purposes, you might be “missing the boat! In this session, we will review the latest trends and best practices in LMS deployment, assign monetary value to the payback curves associated with that expanded use of content, and offer a “bulletproof” case for expanded LMS utilization.

HR Webinar: Learning Management: Building the Business Case

Ascentis

Master O - Modern Learning - Introduction To MicroSkills

Inspireone

Employee training is fluid, dynamic and complex – which is why competency-based training is a more important strategic component of today’s employee learning strategies. Competency-based training links individual performance to the goals of the organization. A defined set of competencies for each role in your organization illustrates the behaviors, reinforces organization values, and provides the strategic direction employees need to achieve organizational objectives. In this webinar, you'll learn: Why a sharp focus on key competencies is more important than ever. The key characteristics of best-in-class competency-based training programs. A straightforward seven step process any organization can use to implement competency-based training starting today.

7 Steps to Create a Competency-Based Training Program

BizLibrary

Learning is your biggest competitive advantage – the key to getting and keeping great talent in an ever evolving workforce. People want to develop their skills for the future whether they are just graduating from college and are looking to land their first job, want to get better at the job they already have, or looking to gain new skills for their career of the future. Traditional classroom models are antiquated and outdated, but technology is making new things possible, and easier!

Why Learning is the Key to Happiness at Work

David Blake

The training industry is constantly evolving. That means the skills needed to be an effective training program manager are changing too. In this program, Shannon Kluczny, vice president of client success at BizLibrary, and Erin Boettge, BizLibrary's content manager, will cover the basics of what a program manager is and does, the top 10 characteristics of effective training program managers, and the steps necessary to improve your skillset.

Top 10 Essential Skills Every Employee Training Program Manager Needs Right Now

BizLibrary

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Remote work looks different for every organization. But no matter if this is the first time 100% of your employees are working remotely, you have a hybrid system made of office and front line workers, or if only a handful of employees work from home a few days a week, we’re all challenged with the same thing, creating meaningful connection with our remote teams. So how are we able to fill the human connection gap? Join us for an open discussion centered around the five strategies BizLibrary has used to create connection and boost engagement among our newly remote teams. During this interactive webinar Director of Talent Development & Culture at BizLibrary, Libby Mullen, will explain simple ways to foster genuine conversations and bring your remote teams together. Get ready to take notes and ask questions! During this engaging webinar, you’ll learn: -The power of conversation - how to be a coach and care for employee well-being. -The tools needed to foster more connection between all teams, regardless of their location. -The balance of building trust and having fun to keep your employees engaged and productive.

5 Ways to Improve Connection and Engagement with Remote Teams

BizLibrary

“I don’t know where to begin…. I’m not the expert. I don’t have enough time. I’ve tried this before.” Sound familiar? While marketing your training program can seem like a daunting task for HR and L&D professionals, it is actually much simpler than you might imagine. During this session, you will learn how to overcome these common challenges and understand the effect marketing has on your overall training program success. This session’s key learning objectives: -How to build excitement around your training program and drive utilization through a marketing strategy -Examples you can use to measure the success of your marketing efforts -An easy process to create simple resources that anyone can produce without marketing experience

Training Program of Dreams: If You Market It, They Will Come

BizLibrary

Is that your real hair? Can I touch it?" "Where are you actually from?" "You’re so articulate!” Do any of these sound familiar to you? Maybe you’ve had a few co-workers repeat some of these questions or phrases to you or maybe you yourself have asked a few coworkers some of these questions, not knowing you've probably just offended that person with what is commonly known as a microaggression. There are racial-, gender- and identity-based microaggressions, as well as others that can be found in today’s workplaces. As more and more organizations continue to take a public and bold stance against racism, it’s important that they practice what they preach. During this session, you will learn how to identify what microaggressions are, and more importantly, how you can upgrade your old vocabulary to one that’s inclusive and appropriate for the modern workforce. This session's key learning objectives include: Understanding the need and benefit of embracing an anti-racist relationship with your fellow coworkers Understanding the difference between microaggressions and macroaggressions, as well as the three most common types of microaggressions found in today’s workforce: racial-based, gender-based, and identity-based microaggressions What you should actually say the next time you want to have an informative conversation with your black coworkers and other coworkers of color

Microaggressions what are they and how can i avoid using them

BizLibrary

Let’s face it: Work can be stressful. In fact, the Attitudes in the American Workplace VII report found that 80% of workers feel stress on the job, and nearly half say they need help in learning how to manage stress. Although the conversation around mental health is becoming less stigmatized, it’s still a difficult topic to discuss in the workplace. In addition to the red tape and legal concerns, leaders may not feel comfortable advising others because they, themselves, are also grappling with mental health concerns. This complimentary Training Industry webinar, sponsored by BizLibrary, will empower human resources (HR) and learning and development (L&D) professionals to effectively and ethically address and support employees’ mental health and well-being on an individual and organizational scale. This interactive webinar will provide actionable insights on: The main causes and negative effects of stress at work. Strategies for how HR and L&D can stop the stigma around discussing mental health. Techniques for managing stress and anxiety.

Addressing Mental Health in the Workplace

BizLibrary

It is time to adapt your training programs. We are all talking about adapting learning in the face of disruption, but have you done it? We know these last few months have not been easy for anyone — and there’s probably not a lot of room left on your plate. However, this is the perfect time to transition your in-person training (ILT) courses to an online, or blended, format. Why? A PRNewswire study found that 66% of employees are working remotely right now. And, according to a study by The Grossman Group, over half of employees want to continue working from home after the pandemic. You must keep your learners engaged to ensure your virtual, or blended, training programs are successful. Join us for this complimentary Training Industry webinar, sponsored by BizLibrary. Your host, Tom Braning, Product and Solutions Expert at BizLibrary, will break down the steps of transitioning your ILT program to a blended or virtual format seamlessly. You will learn: How to transition from ILT to a blended or online training format in a few simple steps. Ways to build learning agility within your employees so they are prepared for the transition. Strategies to keep remote learners engaged in your new training program.

How to Develop Agility Within Your Training Program to Help Your Learners Suc...

BizLibrary

Employee training is fluid, dynamic, and complex – which is why competency-based training is a more important strategic component of today’s employee learning strategies. Competency-based training links individual performance to the goals of the organization. A defined set of competencies for each role in your organization illustrates the behaviors, reinforces organization values, and provides the strategic direction employees need to achieve organizational objectives.

7 Steps to Create a Competency-Based Training Program

BizLibrary

As a training program manager, you spend so much time and energy developing others that focusing on your own self-development may feel less important, but it’s not! In fact, the more a program manager invests in their own skills, the more impact they can have on an organization. Join Director of Talent Development & Culture at BizLibrary, Libby Mullen, for an interactive discussion on self-development, and why it is imperative for a training program manager to find the balance between their own self-development and developing their workforce, to achieve a program with maximum engagement and higher ROI. In this webcast, you’ll learn about: Seven competencies of a program managers’ personal development How to align your own goals and metrics to your company’s goals for improved results A framework to gain respect and buy-in from leadership for your training program

How Training Managers Can Use Self-Development to Improve Their Programs

BizLibrary

As organizations contemplate options for re-entry, a lot of questions emerge. How can everyone remain safe? What if someone gets sick? When is the right time to go back? Should we even re-open the office? With companies like Twitter and Google opting for their employees to remain home for an extended period of time or even indefinitely, it can be hard to know what’s best for your organization. While there is not a simple answer to these questions, during the webinar, Director of Learning Culture and Talent Development at BizLibrary, Libby Mullen, is going to explain one thing that all organizations must do to make this transition as smooth as possible. Organizations must consider both employees’ physical and mental health and safety when creating their plan for a successful re-entry into the workplace. Join Libby as she discusses these important topics and more during the webinar! · How to prepare for re-entry before anyone steps foot into the office · Why employees’ mental health must be taken as seriously as physical health during this time of uncertainty · Guidelines and precautions from the CDC on how to safely return to work · Assessments to uncover what is the right move for your organization

How to Prepare Your Organization for a Safe Re-Entry During COVID-19

BizLibrary

How to Gain Leadership Buy-In for Your Training Program

BizLibrary

A few years ago, feeling and showing emotions could be signs of a weak leader. But in recent years, and especially in the wake of a worldwide crisis, being able to connect to one’s emotions and the emotions of others is one of the greatest predictors of success for leaders and their organizations. Leaders who continually develop their emotional intelligence (EQ) are able to better navigate themselves and their teams through challenging situations like having difficult conversations, layoffs, low employee engagement, high turnover, and more. Join us for this complimentary webinar, and we’ll help you get started with a development plan for your leaders, managers, and key employees to help improve EQ across your organization, proving that understanding emotions is the key to long-term leadership and organizational growth. During this interactive webinar, you’ll learn: How to identify the four facets of emotional intelligence in leaders Strategies to improve leaders’ self-awareness, in turn improving their teams’ engagement and productivity How to create an EQ development plan for your entire organization

The High EQ Leader: How Emotional Intelligence Can Impact Your Organization

BizLibrary

Receiving a promotion is the epitome of an employee’s growth and success, but many companies are misusing promotions. As high performers reach their peak, they’re being promoted to managers solely based on performance. This type of career pathing is creating a domino effect in companies. The newly promoted managers often do not have the skillset to manage, therefore their employees become disengaged and your bottom line starts suffering more and more. How can we stop this domino effect from happening? Join Tiffany Kummer from BizLibrary as she explains her strategy for career pathing using two different approaches, vertical and horizontal. Not everyone is meant to manage (or wants to), and that is okay. Tiffany will show you how you can still advance your high performers without putting them and your company in an unfavorable position.

Horizontal vs Vertical Career Pathing: How to Make Promotions Work

BizLibrary

With a new decade comes a new wave of employee benefits. According to SHRM, personalization of benefits packages is the #1 action companies need to take to win over this diverse and multi-generational workforce we live in. But, with the list of requested benefits growing, it can be difficult to know which benefits will have the biggest impact on your recruiting and retention efforts. Join BizLibrary and BambooHR for a fireside chat-style webinar. During this webinar, you’ll get the opportunity to hear from two top HR experts as they discuss the evolution of benefits and which benefits are most popular, and give their advice on how to build a personalized benefits package that meets the demands of your top talent. Key factors that have caused benefits to evolve, and the three most popular benefits today How to make a personalized plan by combining traditional and non-traditional benefits Strategies to create a benefits package that emulates your company culture

What Makes a Great Employee Benefits Package?

BizLibrary

Organizations have tried all types of approaches to fill the soft skills gap. They’ve gone on hiring sprees, brought in consultants and even administered lengthy tests to candidates before hiring — but to little avail, as those gaps remain. What’s the next step? What are these organizations missing? Training. Upskilling current employees is the most effective and cost-efficient way to bridge skill gaps and create an organization that’s ready for the future. But it doesn’t take just any kind of training. Join us for this complimentary Training Industry webinar, sponsored by BizLibrary. Katie Miller will discuss the best training strategies to use when looking to close your employees’ soft skills gaps.

L&D's Role in Closing the Soft Skills Gap

BizLibrary

Professionals within the banking and financial services industries are aware that the industry is in a constant state of change. Regulatory compliance demands banking and financial institutions provide training to remain compliant, which often causes supplemental training, that benefits your employees’ development, to be overlooked. If you’re only providing compliance training to your employees, you’re missing the chance to give your organization and employees a competitive edge! Join Katie Koloj and Brianna O’Hara from BizLibrary as they explain the differences and benefits of compliance-only training verses overall professional development training in terms of your employees’ development. They’ll discuss how you can balance the compliance training required to keep your organization in business and the professional development training needed to give your organization a competitive advantage. During this webinar you’ll learn: • Defining compliance and professional development training • How compliance training and professional development training can affect your organization • Why balancing compliance and professional development training will help your organization succeed • Three things to keep in mind when choosing your training methods

Training for Success: Balancing Compliance and Professional Development

BizLibrary

It’s that time of year again, time to start planning for next year! As we approach the final months of 2019, it’s helpful to use this year’s successes to create a plan for next year and beyond. But, that can be easier said than done. With an abundance of opinions from leadership and staff and data collected from research, it’s overwhelming trying to prioritize what needs to be done. And when things get overwhelming, it often leads to nothing taking priority. You don’t have to figure out this plan alone! Join Libby Mullen from BizLibrary and JD Conway from BambooHR as they discuss five strategies every company should use. These strategies come from simple concepts that you can easily implement at your organization to put you on the path to success. During this webinar you’ll learn: - Why culture is an important factor for any successful company, and how to align culture to company goals. - How continually supporting your employees throughout the employee journey makes it easier to plan for the future. - A five-part game plan that will guide you to organizational success in 2020.

5 Ways to Prepare Your Organization for a Successful 2020

BizLibrary

Despite soaring profits and unprecedented business successes, employers across the globe continue to struggle with engaging their employees; studies find the average rate for employee engagement hovers around just 15 percent in the United States. In this program, Derek Smith of BizLibrary will help you understand the true value of an engaged employee. He will offer models and practical strategies that will optimize your organization to achieve increased employee engagement. You will learn: The importance of engaging employees, and why higher engagement will help you improve business outcomes Why employee engagement is not a business challenge - understanding its root causes Research-based working theories about what engages employees Strategies that you can take and apply to increase engagement at your organization

Learn to Actually Engage Your Employees Why 87 Trillion Isn't Enough biz library

BizLibrary

The spotlight on organizations’ employee development opportunities continue to grow. When they feel the pressure, organizations look towards L&D and HR to create the perfect employee training program. But employee training is not effective in a one-size-fits-all approach. Organizations have unique challenges that must be addressed for their program to be successful. There may not be one simple answer to building the perfect employee training program. But after working with training managers in various industries and situations, we’ve found nine characteristics that are consistently present in all the best ones. Join us for this complimentary Training Industry webinar, sponsored by BizLibrary. Employee Development Analyst Katie Miller will explain how to build the nine predictive elements of a top program into your employee development strategy, creating a program that will help solve the unique challenges at your organization. This interactive webinar will provide easy-to-understand insights on: - How to find or become a champion for learning at your organization - Building a training program that reaches learners at the right time and place, to increase utilization - A step-by-step plan designed to master the nine elements and build a top training program

9 Characteristics of Top Employee Training Programs

BizLibrary

Your people are your organization's most valuable asset; training and developing people for new positions and challenges is not only more cost effective than hiring new talent, but it also helps them stay engaged. The problem is that many organizations struggle to identify the best development strategies and career paths for their employees. And when employees — particularly high-potential employees — feel as if they don’t have the right growth opportunities in your organization, they’ll go looking elsewhere. How to identify employees’ strengths, including those that are less visible Strategies for developing high-potential employees How to motivate and retain your people

How to Develop High Potential Employees in Your Organization

BizLibrary

Do you know the No. 1 area of investment for HR in 2019? It’s employee training and development, according to a study by Payscale. Why? Because, constant change in the modern workplace demands employees to continuously adapt and learn new skills. LinkedIn’s talent research shows that half of the most in-demand skills today didn’t even make the list just three years ago. Employees and employers are both recognizing the need for training and development. In fact, LinkedIn reports that 94 percent of employees say that they would stay at a company longer if it invested in their career development. So how do you create a culture for learning at your company that inspires employees to grow? In this webinar, experts from BizLibrary and The Predictive Index will share their expertise on: Why you should invest in employee learning and development How to motivate your employees to make time for their growth How to create a culture that facilitates learning

How to Build a Learning Culture to Inspire Employee Growth

BizLibrary

The transition from individual contributor to manager can be a daunting task. A survey by CEB, now Gartner, revealed that more than 50% of new managers fail. Balancing new responsibilities while learning how to lead former peers is a common challenge that most first-time managers struggle to overcome. During this webinar, Learning & Development Manager Libby Mullen will discuss this challenge and five others that new managers face. She’ll explain why management training is a crucial element to success as your newly promoted managers transition to roles that require new, and frequently unfamiliar, skills and competencies. Key takeaways: Identify key strengths and improve weaknesses of first-time managers Improve the relationship of new managers and their employees through emotional intelligence development and coaching techniques Create a training plan that builds confidence and increases productivity for your new managers

From Peer to Leader: How to Develop Your First-Time Managers

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Push or Pull Learning

2. Presenting Today Dean Pichee President and CEO BizLibrary dean@bizlibrary.com Erin Boettge Content Marketing Manager BizLibrary eboettge@bizlibrary.com Follow along on Twitter: #BizWebinar @BizLibrary

3. www.bizlibrary.com/free-trial BizLibrary helps organizations succeed by improving the way employees learn.

4. Trends in Employee Training - The Science of Learning - The Importance of Learning Reinforcement - Competency-Based Program Development - Learning in The Cloud - The Emergence of Video in Learning - MicroLearning - Increase in Self-Directed Learning

5. Trend #1: The Science of Learning

6. Trend #2: The Importance of Learning Reinforcement

7. Trend #3: Competency-Based Program Development

8. Trend #4: Learning in the Cloud

9. Trend #5: The Emergence of Video as the Dominant Approach to Mobile Learning

10. Trend #6: MicroLearning

11. Trend #7: Self-Directed Learning

12. What current training trends are impacting your organization? Let us know in chat.

13. Case Studies of Mandatory and Elective Training Programs Push Training Pull Training Agriculture Professional Services Telecommunications Wholesale

14. "Push" & “Pull” Learning Blend

15. Self-Directed or "Pull" Learning - Learner makes decisions - Learner selects and carries out goals, objectives methods and means - Works for formal or informal approaches - Encourages self-recognition

16. Other-Directed or “Push” Learning - Supervisors sending employees to required compliance training - Someone else sets goals and evaluations - Most recognized form of learning - Generic to accommodate needs of most learners - Not everyone may need it - Could include employee development

17. Benefits of Push Learning Large number of employees learn at once Accurate, up-to-date content Quicker ramp up for employees Can include a variety of training methods conforming to adult learning principles

18. Benefits of Pull Learning Less costly/more time efficient More personal/less intimidating SME can be more willing to share knowledge Employees less resistant to learning

19. Low Learner Completion High Learner Engagement Long Runway to Success High Leaner Appreciation Suited for Just In Time Learning High Learner Completion Short Runway to Success Low Learner Appreciation Suited for Compliance Training Low Learner Engagement PUSH PULL

20. Learner Engagement PullPush More engaged Understands the power of knowledge Risk: Content won’t be viewed Get learner buy-in Risk: Poor perception of required learning from past experience

21. Suited For Which Type of Training Just in Time Training Compliance Training vs

22. Learner Appreciation Push Pull

23. Runway to Success ss Pull ss Push

24. Bob Mosher Jane Hart Jay Cross Marcia Conner Roger Schank The Experts Weigh In…

25. The Case for Formal, Push Training - Reflect the real world - Help employees know what they need to know - Help achieve company goals

26. Which statement best describes your organization’s learning strategy? a) More Push Learning b) More Pull Learning c) 50/50 Balance Between Push and Pull

27. Adding Pull Strategies to Push Learning Strategies Adding Push Strategies to Pull Learning Strategies

28. Use a Curated Playlist

29. Keep Score

30. Push Notifications

31. MicroLearning

32. Making the Case for MicroLearning Decentralized Workforce On-demand Access Adapt to Changing Needs

33. Use Social

34. Learning Reinforcement

35.

36. The Forgetting Curve with Learning Reinforcement

37. Push & Pull – Getting the Right Mix

38. Video Course: Learning Retention Strategies

39. Interactive Video: Beginning Development for Training Programs

40. Try out these video lessons and more! Thousands of videos and unlimited access for your employees. www.bizlibrary.com/free-trial

41. Stay in Touch Thanks for attending, feel free to reach out and connect! Erin Boettge Content Marketing Manager BizLibrary eboettge@bizlibrary.com Dean Pichee President and CEO BizLibrary dean@bizlibrary.com

Push or Pull Learning

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