In this webinar, we will summarize important findings from this data, including some data confirming what we know about some types of training delivery, as well as some surprising data that runs counter to many “State of the Industry” reports more widely available.
Consumers of training products and services are telling us some very important things, and it’s important that we listen. They are telling us in clear terms what they believe works and doesn’t, and some of the things that they tell us don’t work are the “tried and true” methods of training we typically rely upon. The survey data also reveals a lot of great information about content, length of training and effectiveness by job role
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State of the Training Industry – A Grass Roots Look from the Employees’ Perspective | Webinar 10.29.15
1.
2. Presenter:
Chris Osborn
Vice President of
Organizational Strategy
cosborn@bizlibrary.com
@chrisosbornstl
.
Host:
Jessica Petry
Sr. Marketing Specialist
jpetry@bizlibrary.com
@JessLPetry
Follow along and participate on Twitter: #BIZWEBINAR @BizLibrary
13. How effective is your employer provided
training program at teaching you new things?
14. How effective is your employer provided training
program at teaching you new things?
How effective is your employer provided
training program at improving your
performance?
15. How effective is your employer provided training
program at teaching you new things?
How effective is your employer provided training
program at improving your performance?
How effective is your employer provided
training program at preparing you for the
future?
17. Control Group
Solution design and availability to
employees
Technology focused
Video-based
Short bursts of content
Mobile
Multiple topics
Employee driven
Diminished use of ILT
18. Public Group
Less use in technology
Emphasis on ILT
Some video
Not as many topics
Company driven
19.
20. “How effective is your employer’s
training program at teaching you
new things?”
22. Public Group
Very Effective Effective Neutral
Ineffective Very Ineffective N/A
Control Group
Very Effective Effective Neutral
Ineffective Very Ineffective N/A
56%
Effective and Very
Effective
70%
Effective and Very
Effective
26. Control Group
Very Effective Effective Neutral
Ineffective Very Ineffective N/A
Public Group
Very Effective Effective Neutral
Ineffective Very Ineffective N/A
51%
Effective and Very
Effective
67%
Effective and Very
Effective
30. Public Group
Very Effective Effective Neutral
Ineffective Very Ineffective N/A
43%
Effective and Very
Effective
59%
Effective and Very
Effective
Control Group
Very Effective Effective Neutral
Ineffective Very Ineffective N/A
38. 45%
45%
5%
4%
Employees' Preferred Way to Take
Training
Classroom (inperson or virtual)
Desktop or Laptop Computer
Tablet (iPad or equivalent)
My Smart Phone
Something Else
43. Biggest Disconnects Between
Offered and Preferred
Manager and
Supervisor
Leadership
Professional and
Business Skills Technology
Desktop Computer
Skills
44. 6.8%
of total economy per
year in gross value
added
Soft Skills
Soft Skills are important in
every sector.
especially…
Business services
Retail
Public services
23%
2020
44%
2025
Contribution to
the economy is
expected to
grow…
SOURCE: January
2015 McDonald’s
report on the
economic value of
soft skills
46. Lessons learned:
• Solutions that are technology centered around content that
employees care about tend to be more effective from the
employee’s perspective
What can we do more effectively:
• Refocus energy and strategies to tap into preference for
technology enabled learning
• Communicate and market training more effectively
• Ask employees!