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Southern Pensions Conference
       Regaining control of your pension scheme
A fresh look at today's challenges and some of tomorrow's
                           issues

                        Adrian Lamb
                  Consultant, Pensions team
The perfect storm

   Falling asset values
   Increasing liabilities
   Weakening covenants




© Blake Lapthorn 2009
Too big too fail…




…the year (or more) of living dangerously




© Blake Lapthorn 2009
First some questions
   Cost or value for money?
   Can you improve investment performance - risk v return?
   Has the company's attitude towards the scheme
   changed?
   Can trustees improve their effectiveness?
   How can employers engage constructively in the scheme,
   and how can trustees encourage this to happen?
   Are the demands and expectations on trustees too great?
   Can you make better use of information you receive and
   advisers, managers and administrators that you deal with
   Can you improve communications with all stakeholders?
   What else can be done to improve “member experience”?



© Blake Lapthorn 2009
R     =
   Recession
   (Any signs of a) Recovery?
   (Longer) Recovery Plans
   Regulator and regulation
   Risk
   Reward
   (Postponed) Retirement
   (Finite) Resources
   Realism



© Blake Lapthorn 2009
The Trustee’s job is still the same



                            Decide the
                        investment strategy
                            and invest
                            accordingly
    Decide and                                Pay the right
  collect the right                        amount of money
amount of money at                        to the right person
   the right time                           at the right time



© Blake Lapthorn 2009
Many of the risks are still the same

                            Sponsor
  Sponsor                                            Credit
                         Willingness risk
 ability risk                                      Spread risk


                                 Interest rate               Catastrophe
        Mortality risk               Risk                        risk


                          “Growth                Liquidity
Inflation risk           assets” risk               risk



    Sponsor                    Legislative             Operational
Relationship risk                 risk                    risk



© Blake Lapthorn 2009
But some things are very different!




 © Blake Lapthorn 2009
What has changed?

   Surpluses to deficits
   Few schemes open to new members - most closing
   completely
   Greater trustee responsibilities
   Greater demands on time for trustees
   Statutory requirements for levels of knowledge and
   understanding and monitoring of funding AND employer
   covenant
   Increasing complexity - investment, longevity, legislation
   Change of corporate attitude to schemes
   Loss of confidence and trust in savings, including pensions
   MORE FOCUS ON ‘THE END GAME’

© Blake Lapthorn 2009
Employer Covenant




© Blake Lapthorn 2009
Areas of responsibility

                          Trustee Group
                        Overall Governance
                             Advisers
                         2-4 meetings p.a.




   Assets
   How?                    Liabilities        Operational
 Who with?                  Powers?          Administration
Who decides?             Employer input         Audit
Managers and               or control        Communication
 Custodians


© Blake Lapthorn 2009
Current governance/operational model?

   Monitoring/reviews at meetings - reports,
   presentations
   Long term strategies
   Day to day management by mix of advisers, pensions
   manager, other company officers
   Is this still the right way? – 80/20 v 20/80?




© Blake Lapthorn 2009
How things have changed

SIMPLE                           COMPLEX
  Equities or bonds?               Equities, bonds, hedge funds,
  Triennial valuations             commodities, hedging, swaps,
  Annual administration review     fund of funds, manager of
                                   managers etc
  Limited communication
                                   Annual funding reviews (at
  Surpluses or at least no         least)
  deficits?
                                   Regular covenant reviews
  Most of workforce covered
  by schemes                       Closer monitoring generally
  No end in sight                  Deficits growing
                                   Need to understand longevity
                                   Two tier workforce



© Blake Lapthorn 2009
Conflicts of interest and duty - some ground rules
 Trustee duty
   To disclose relevant information acquired whether as a
   trustee or in another capacity
 Company officer duty
   – to keep information confidential
   – to act in Company’s interests
 General principle
   A trustee (fiduciary) should not put himself in a position
   where his duty conflicts with his personal interests or
   where a duty he owes to one party conflicts with a duty he
   owes to another party without informed consent from
   Parties (or if allowed by rules, articles, etc.)

© Blake Lapthorn 2009
Prudence with a purpose




© Blake Lapthorn 2009
Key issues

   Funding (finite/limited resources - limited room for
   manoeuvre)
   Contingent Assets – guarantees, charge over assets,
   etc
   Managing Conflicts
   Employer Covenant
   Operational Management
   Investment
   Improving Communication
   Looking forward



© Blake Lapthorn 2009
Understanding the Employer
Covenant – what you really need
  (and what you probably don’t)
                       Guy Jackson
Topics

   1. What is the employer covenant?
   2. Why do it?
   3. Some encouragement
   4. Current trends
   5. Covenant assessment methods
   6. A winning approach
Background - What is it?




     “Employer’s financial position and prospects as well as his
     willingness to continue to fund the Scheme’s benefits” (1)




     (1) TPR Code of practice 03: Funding defined benefits
Covenant Reviews - Why do it?

    1. To satisfy The Pensions Regulator
        - Monitoring the employer covenant is not a legal obligation – good
          governance?
        - TPR expects trustees to make their own assessment
        - Code of Practice No. 3 “Funding Defined Benefits”
        - “It is intended for the trustees to form an objective assessment of the
          employer’s financial position and prospects as well as his willingness
          to continue to fund the scheme’s benefits (the employer’s covenant).
          This will inform decisions on both the technical provisions and any
          recovery plan needed”
        - TPR (if involved) will look for evidence of assessment; increasingly
          interested in how trustees reach their conclusion on covenant
          strength and what independent advice has been taken
Covenant Reviews - Why do it?

   2. Scheme Specific Funding Review
        - Testing the employer’s financial durability and its ability and
          willingness to meet its financial commitments to the Scheme
          including negotiation of a suitable recovery plan
   3.   A one-off corporate transaction or event
        - Likely to have a significant impact on the strength of the covenant
          offered to the Scheme
   4. Reducing the risk
        - That trustees face in terms of personal liability for a fund’s shortfall
          in the event the sponsoring employer fails
Some Encouragement


   “Trustees should aim to correct any shortfall as quickly as the
   Employer can reasonably afford. We intend to distinguish between
   those Schemes where rapid elimination of the shortfall would have a
   serious impact on the Employer’s viability and those where
   Employers could afford to pay off the shortfall more quickly.”(1)


   “…best means of delivering Scheme members’ benefits is for the
   Scheme to have the continued support from a viable employer.” (2)




    (1) TPR May 2006

    (2) TPR October 2006
Some More Encouragement


    “Assessment of the employer covenant is key to setting and
    reconsidering technical provisions.”(1)

    “A regular, structured and open dialogue with the employer is an
    essential characteristic of a well governed scheme. It is important
    that the trustees have an understanding and appreciation of the
    financial position of the sponsor. The extent to which trustees or
    managers are able to do this will depend on their own skills and
    the willingness of the employer to engage in open dialogue with
    them. Regular reviews of the sponsoring employer's covenant and
    a suitable make-up of the trustee board may help to provide the
    environment for adequate control in this area.”(2)



     (1)   The Pensions Regulator, Scheme Funding Workshops, Key Messages
     (2)   The Pensions Regulator, Regulatory Guidance, Internal Controls
Some Final Encouragement...

     “Trustees of schemes with shortfalls need to prepare a recovery
     plan to show how the shortfall is to be eliminated. The regulator's
     code of practice 7 indicates that 'Trustees should aim for any
     shortfall to be eliminated as quickly as the employer can
     reasonably afford. What is possible and reasonable, however, will
     depend on the trustees' assessment of the employer's
     covenant.”(1)

     “Trustees, like any other creditor, will need to consider the
     employer's covenant, and its ability to pay. It's clearly in the
     employer's interest to co-operate fully because if the trustees
     don't understand the employer's ability to pay, they may be unable
     to agree a perfectly reasonable recovery plan.(2)”


     (1)   The Pensions Regulator, Regulatory Guidance, Codes and guidance, The Regulator’s Statement May 2006
     (2)   The Pensions Regulator, Press Releases, Pensions Regulator Chairman addresses annual NAPF Conference
Current Trends


      Overall, what are the BIG questions we are seeing at the moment:
       -   How much can the sponsor afford to pay and over what period?
       -   What if the sponsor fails as a going concern?
       -   How likely is the sponsor to fail?
       -   What options are available to the Trustees to mitigate any risks
           faced by the Scheme?
      But also watch out for....
       - Need to look beyond the PEs? – link with the parent/rest of the
         group. Impact of intra-group trading, debts, dividends,
         management charges etc on PEs?
       - Actions by the Employer which could require mitigation and/or
         clearance from TPR – e.g. restructuring, transactions, giving
         security
       - How solid is existing security held by the Scheme?
Current Trends

    Leading to...
      -   Increase in trustees seeking independent advice – a move away from
          “in-house”? A need for objectivity and to reduce trustee risk? Alleviate
          conflicts? Someone to ask the difficult questions?
      -   More frequent monitoring for those having previously taken
          independent advice. Seek information from the employer on a regular
          basis
      -   Focus on revised forecasts, cash headroom, banking covenants
      -   Trustees needing CURRENT information to make informed decisions
          on employer profitability, free cash (reasonable affordability) and
          employer solvency/viability. A desktop review of historic filed
          information is redundant and dangerous!
      -   Requests for
             • revision to recovery plans – back end loading
             • additional security/guarantees/contingent assets
             • additional participating employer (s)
Covenant Assessment Methods


    DIY
     -   Strong Employer/Strong Scheme
     -   Expertise
     -   Time
     -   Liability
     -   Conflicts - ability to negotiate and challenge

    Outsourced options
     -   Model/Ratings based approach
     -   Independent business review (“IBR”) approach
     -   Invasive v non-invasive
     -   Commercially useful
     -   No preconceptions
     -   Price sensitivity v Trustee/scheme protection
A Winning Approach...

     We ensure we understand the background first
     What do the Trustees and their advisors want – listen to Trustees’ needs and
      discuss; bespoke service not a “one size fits all” approach
     Scope is determined by RISK; trustees can use collective knowledge of sponsor
       and sector to make an initial risk assessment to determine how much work is
       needed to ensure they have met their responsibilities


          R   reasons for the assessment (circumstances triggering the
              review/general level of trustee concern)
          I   information availability – how easy is it to get information outside the
              public domain?
                  -   what is publicly available?
                  -   what information has the FD shared?
          S   scheme position - how well funded/ratio of deficit to sponsor’s net
              assets/profitability/cash generation)
          K   knowledge of employer’s business and sector
                  -   do the trustees have the skills themselves?
A Winning Approach...

    Components of the Covenant (adding up to the “covenant factors”)
    Sponsoring Employer(s)
                                                          The Scheme
      Profitability/free cash flow
                                                           Gross assets/liabilities
      Balance sheet strength (+EOS?)
                                                           Funding gap
      Contingent asset capacity
                                                           Status
      Business/financial risks                             Trustees
      Attitude

                                                                  Group
                                                          As sponsoring employer
                                                            Inter group trading
       Outside the box:                                   Dependence on sponsor
     Non-sponsor guarantees            Market sentiment
        FSDs/CNs (TPR)                  Ratings etc
A Winning Approach...



     View on                                             Interpretation
     Covenant

      Strong                 Covenant factors viewed as good, with no major weak areas identified
                              Risk of failure to honour scheme liabilities currently viewed as low


     Positive            Covenant factors viewed as positive/favourable; no major weaknesses identified
                                     Risk of employer default considered on the lower side

     Moderate                                  Covenant factors viewed as mixed
                            Potential for employer default though probably not high risk nor near term

     Negative      Negative covenant factors outweigh positives; some significant weaknesses identified
                          Need for improvement/change/restructuring if employer to avoid default

       Weak                    Covenant factors display major signs of weakness/distress
                            Employer default a strong possibilty and in worst cases insolvency


    In all cases       Where does covenant strength actually sit? Participating employers v group.
                          What is the trend in the covenant? Is it strengthening or weakening?
A Winning Approach...

       View on                              Impact of Covenant Rating On:
      Covenant                     Recovery            Contingent         Monitoring   Other trustee
                  Funding target
                                    period               assets            activity      actions

       Strong




       Positive




      Moderate




       Negative




        Weak
Our CAS Credentials

    Covenant Assessment Services

    -   Operating in the covenant review market following involvement in 2002 in the Bradstock compromise

    -   Work mainly, but not exclusively, for trustees

    -   Current assignment rate:

           •   60 + per annum (nationally)

    -   Wide ranging experience:

           •   PLC to small employer

           •   Single employer to multi-employer schemes

           •   Schemes from £10m to £1.5bn assets

           •   Frequent contact with Regulator and PPF

    -   Group comprises specialist partners, directors and senior managers supported by qualified analysts

    -   Winner of Sponsor Covenant Assessment Provider of the Year at the UK Pensions Awards 2009

    -   Winner of Covenant Review Provider at the Pension and Investment Provider Awards 2009
Improving scheme operation
                   Bill Hymas
It is not easy being a trustee, but I am
       doing my best - although no one
                       seems to notice.
Drivers for governance?
But what is governance?
Wikipedia definition

    Governance relates to decisions that define expectations,
    grant power, or verify performance. It consists either of a
    separate process or of a specific part of management or
    leadership processes. Sometimes people set up a
    government to administer these processes and systems.

    In the case of a business or of a non-profit organisation,
    governance relates to consistent management, cohesive
    policies, processes and decision-rights for a given area of
    responsibility. For example, managing at a corporate level
    might involve evolving policies on privacy, on internal
    investment, and on the use of data.
Elements of governance

   Board effectiveness

   Assessment of advisors

   Relationship with the employer

   Risk management and controls

   Compliance with legislation

   Communication strategy
How is it measured?
© 2009 Baker Tilly UK Group LLP, all rights reserved

Baker Tilly Tax and Advisory Services LLP, Baker Tilly UK Audit LLP, Baker Tilly Corporate Finance LLP, Baker Tilly
Restructuring and Recovery LLP and Baker Tilly Tax and Accounting Limited are not authorised under the Financial Services and
Markets Act 2000 but we are able in certain circumstances to offer a limited range of investment services because we are
members of the Institute of Chartered Accountants in England and Wales. We can provide these investment services if they are
an incidental part of the professional services we have been engaged to provide.

Baker Tilly & Co Limited is authorised and regulated by the Financial Services Authority to conduct a range of investment
business activities.
November 2009

Investment – can you be
more effective and efficient?

David Willers


                  Mercer Limited is authorised and regulated by the Financial Services Authority
        Registered in England No. 984275 Registered Office: 1 Tower Place West, Tower Place,
                                                                            London EC3R 5BU
Global Stock Market Performance




Mercer                            42
Opportunity Knocks



       January 2009         February 2009           May 2009                 End 2009



Global Credit         Convertible Bonds      Recovery Property       Secondary Private Equity

  More diversified      Forced selling by      UK market has            Attractive but also
  universe              hedge funds            been hit hardest         practical issues

  Buy and hold          Capital protection     Focus on funds           Secondary funds
  approach              of bonds               with no baggage          address many of
                                                                        the practical
  Focus on short        Participate in         Look to buy high         issues
  dated bonds           equity upside at       yielding properties
                        no cost                from forced sellers      Previously
                                                                        performed well at
                                                                        bottom of cycle




    Mercer                                                                                    43
Agenda




         Convertible Bonds

         Recovery Property

         Secondary Private Equity

         Governance Issues




Mercer                              44
Convertible Bonds
Convertible Bonds
What are they?

 Corporate bonds that provide the option to convert into a company’s
 underlying shares at a given conversion price.


     Scenario                   Convertible Bond Behaviour

     Share price falls                    Bond-like
     Modest increase in
                                          Bond-like
     share price
     Strong growth in share
                                          Equity-like
     price


Usually expect to pay a premium over bond price for a convertible
                              bond

Mercer                                                                 46
What Was the Opportunity?


   Forced selling by hedge funds caused a collapse in convertible
   bond prices.
   At one stage, more than 50% of convertible bonds were priced
   more cheaply than the equivalent bond.
   In these cases, convertible bond holders were being paid to take
   on the option of converting to an equity rather than paying for it.
   Pretty good when the option always has a value of zero or better
   for the holder!




Mercer                                                                   47
How to Access the Opportunity


Pooled fund with a specialist manager
   Long only investing with no leverage.
   Benchmark agnostic and should be viewed as an absolute return
   opportunity.
   Short maturity (investment horizon of 3-7 years).
   Globally diversified (and currency hedged).
   Buy and maintain with a light touch active management and
   therefore lower active management fees.
   Limited interest rate sensitivity because of short maturity and so
   less vulnerable to inflation risk.




Mercer                                                                  48
UK Property
What is the Opportunity?


                 14.0

                 12.0

                 10.0

                  8.0
     Yield (%)




                  6.0

                  4.0

                  2.0

                  0.0
                   Sep 89 Sep 91 Sep 93 Sep 95 Sep 97 Sep 99 Sep 01 Sep 03 Sep 05 Sep 07 Sep 09
                                               Property Income Yield
    Source: Investment Property Databank       FT 5-15 Gilt Yield until 30/11/1996, FTA Gilt Yield thereafter




Mercer                                                                                                          50
How Would We Access the Opportunity?


UK Recovery Funds
   New funds with no baggage
   Closed ended funds with limited fund-raising window
   5 year life
   Target an absolute return of 12-20% p.a.
   Fees include a performance related element
   Aiming to be concentrated in most attractive areas




Mercer                                                   51
Secondary Private Equity
Private Equity: What is it?




 Value                               Manager
                                   incentivise
                                       d to
                                    maximise
                                    long term
                                      value



                                   Years
          0                   12




Mercer                                           53
Private Equity: The Current Opportunity




Value
                                                       Additional
                                                       return for
                                                       providing
                                                        liquidity




                                                       Years
         0                                     12




         Median bid in first half of 2009 was 36% of NAV

Mercer                                                              54
How Would We Access the Opportunity?


   Access through a fund of funds manager who will perform due
   diligence on potential investments.
   Use a closed ended fund with specified maturity and an absolute
   return objective.
   Be wary of Fund of Fund managers looking to raise very large
   funds.
   Use a specialised, recognised and experience secondary team
   with a strong private equity background and track record across
   market cycles.
   Pay attention to practicalities and your need for liquidity.




Mercer                                                               55
Governance Issues
Challenges Involved



         Too small                        Governance



         Too risky                        Transparency



         Expensive                      Market Conditions




                      These can be overcome




Mercer                                                      57
Dealing With Complexity


1. Build in-house resources

2. Introduce or strengthen investment committee

3. Look for an ‘off the shelf’ product

4. Delegate some decision making to investment consultant




Mercer                                                      58
Example of a ‘Diversified Beta’ Fund




  Strategy                                 Target Portfolio Weight (%)
                                           Initial            Range
  Infrastructure                             20               10 – 35
  Global Real Estate                         15               10 – 35
  Private Equity                             20               10 – 35
  Timber, Forestry and Agricultural Land     10               5 – 15
  Opportunistic: Commodities/ Credit         25               0 – 30
  Emerging: Clean Technology                 10               0 – 20
  TOTAL                                     100




Mercer                                                                   59
Implemented Consulting



                                Board of Directors




                                    Executives




Department Head   Department Head   Department Head   Department Head   Department Head




Mercer                                                                                    60
Delivering against your objectives


Strategy
 Using a diversified beta fund transfers some strategic decision
 making on growth assets to fund manager.
 Implemented consulting can transfer decision making for matching
 portfolio as well.
Implementation
 Using a diversified beta fund transfers implementation responsibility
 for part of growth portfolio to fund manager.
 Implemented consulting can transfer implementation responsibility for
 matching portfolio as well.
On-going

 Both options also transfer some manager monitoring responsibility
 away from trustees.

 Mercer                                                                  61
Capturing Funding Improvements
         Funding level (%)


100%

95%

85%

80%

75%


70%



       Starting point                                                End goal
                                         Time

         Actual funding level   Downside protection level   Step up in the downside protection level

   Real world volatility will require a disciplined risk management
                                  process
Mercer                                                                                            62
Summary


   The time is right for considering alternative investments.
   Convertible bonds have rallied significantly and are now less
   attractive from an opportunistic viewpoint.
   Income yield on UK property is attractive on historic measures.
   Secondary private equity investment funds are available at a
   significant discounts.
   The way you access opportunities is very important.
   Diversified growth funds and implemented consulting offer routes
   to increased complexity without increased governance.




Mercer                                                                63
Risk Warnings

   This document contains confidential and proprietary information of Mercer
   and is intended for the exclusive use of the parties to whom it was
   provided by Mercer. Its content may not be modified, sold or otherwise
   provided, in whole or in part, to any other person or entity, without Mercer’s
   written permission.
   The findings, ratings and/or opinions expressed in this document are the
   intellectual property of Mercer Ltd and are subject to change without
   notice. They are not intended to convey any guarantees as to the future
   performance of the investment products, asset classes or capital markets
   discussed. Past performance does not guarantee future results.
   This document does not contain specific investment advice. No
                                  .
   investment decision should be made based on this information without first
   obtaining appropriate professional advice and considering your
   circumstances.
   Information contained herein has been obtained from a range of third party
   sources. While the information is believed to be reliable, Mercer has not
   sought to verify it. As such, Mercer makes no representations or
   warranties as to the accuracy of the information presented and takes no
   responsibility or liability, (including for indirect, consequential or incidental
   damages), for any error, omission or inaccuracy in this document.
   © 2009 Mercer Ltd. All rights reserved.
Mercer                                                                                 64
Mercer Limited is authorised and regulated by the Financial Services Authority
Registered in England No. 984275 Registered Office: 1 Tower Place West, Tower Place,
                                                                    London EC3R 5BU
The Second Biggest Lie
   in Pensions...

   …COMMUNICATION
   IS A WASTE OF TIME




  12 November 2009
  Kevin Shilling
Mercer                      66
Mercer   67
Mercer   68
The right question...




    How much do you know about your pension benefits?




Mercer                                                  69
The right question...




    How much do you know about your pension benefits?


    How do you plan to live when you retire?




Mercer                                                  70
Communication


    Cycle of activity


    Commitment to communicate


    Member engagement


    Confidence




Mercer                          71
Communication Plan




          Review
                                 • New tools
          Timescales and costs
          Objectives
                                 • Regularly reinforce
          Obstacles              • Workbook
                                 -Best practice

Mercer                                                   72
Communication Plan


   MESSAGE   METHOD   VALUE   PERSONAL   LIFE !




Mercer                                            73
Effective communication

 MESSAGE           METHOD      VALUES   PERSONAL   LIFE!

 Clear

 Supplementary

 Context

 Call for action

 Tone of voice

 Consistency

 Timescales

 Ownership

 Ongoing




Mercer                                                     74
Effective communication

 MESSAGE           METHOD           VALUES   PERSONAL   LIFE!

 Clear             Print

 Supplementary     Electronic

 Context           Briefings

 Call for action   Internal comms



 Tone of voice     Branding

 Consistency       Modeller

 Timescales        Unions

 Ownership         Media

 Ongoing




Mercer                                                          75
Effective communication

 MESSAGE           METHOD           VALUES         PERSONAL   LIFE!

 Clear             Print            Open, honest

 Supplementary     Electronic       Corporate

 Context           Briefings        From the top

 Call for action   Internal comms   Environment



 Tone of voice     Branding         Inclusive

 Consistency       Modeller

 Timescales        Unions

 Ownership         Media

 Ongoing




Mercer                                                                76
Effective communication

 MESSAGE           METHOD           VALUES         PERSONAL       LIFE!

 Clear             Print            Open, honest   Focus groups

 Supplementary     Electronic       Corporate      Feedback

 Context           Briefings        From the top   Q&As

 Call for action   Internal comms   Vision         Forms



 Tone of voice     Branding         Inclusive      Grapevine/
                                                   blog


 Consistency       Modeller         Environment

 Timescales        Unions

 Ownership         Media

 Ongoing




Mercer                                                                    77
Effective communication


         MESSAGE           METHOD           VALUES         PERSONAL       LIFE!

         Clear             Print            Open, honest   Focus groups   Legal

         Supplementary     Electronic       Corporate      Feedback       Technical

         Context           Briefings        From the top   Q&As           CEO

         Call for action   Internal comms   Vision         Forms          Acquisition



         Tone of voice     Branding         Inclusive      Grapevine/     World disaster
                                                           blog


         Consistency       Modeller         Environment                   Change of PM?



         Timescales        Unions                                         Sporting success



         Ownership         Media

         Ongoing



Mercer                                                                                       78
REXAM


         MESSAGE
         ‘You have choices!’ Flexible contributions to
         match your lifestyle. Invest what you can afford


         METHOD
         Paper based, sent to home addresses.
         Consistent and regular. Branded


         VALUES
         Promotes company products and reflects
         environmental policy


         PERSONAL
         Feedback via publications and internal meetings


         LIFE
         Impact of recession




Mercer                                                      79
The Cooperative Group

         MESSAGE
         ‘Working together.’ Harmonisation of
         company and equalisation of benefits


         METHOD
         Diverse audience. Mix of website, print,
         modeller andmanagers’ information packs


         VALUES
         Commitment from the top. Steering Group.
         Employers took ownership of problem.


         PERSONAL
         Feedback through team briefings, website,
         internal publications


         LIFE
         More acquisitions.




Mercer                                               80
BT

         MESSAGE
         Pension scheme for the future. Affordable and
         sustainable. Fair to DC members


         METHOD
         Flexible and immediate. Website, modeller, Q&As,
         Helpline, briefings, consultation packs.


         VALUES
         Commitment from the top, Ian Livingston. Corporate
         values and environmental policy


         PERSONAL
         Feedback through team briefings, website, Helpline,
         employer presentations


         LIFE
         Redundancies, pay freeze. Ongoing disputes




Mercer                                                         81
Final thought...




Mercer              82
The Second Biggest Lie
 in Pensions...
 …COMMUNICATION
 IS A WASTE OF TIME




  12 November 2009
  Kevin Shilling
Mercer                    83
Occupational Pensions
 Workplace Pensions
     A new era?


     Nicola Wynne
Living longer - that’s a good thing, right?

Our society is getting older. The number of pensioners
will double by 2050

In 1901 there were 10 people working for every
pensioner in the UK. By 2050, it is expected that this
will change to just 2 workers for every pensioner

It has been estimated that around 7 million people are
not saving enough to meet their retirement aspirations




© Blake Lapthorn 2009
“We need to put in place
                        an affordable,
                        sustainable pensions
                        system which meets the
                        needs of generations to
                        come and encourages
                        people to save for their
                        retirement.”

                        Tony Blair in the foreword
                        to the May 2006 White
                        Paper

© Blake Lapthorn 2009
And the answer is… automatic enrolment
into workplace pensions (aka ‘personal
accounts’)

   Government’s White Paper of 25 May 2006
   The Pensions Act 2008
   March 2009
   September 2009
   Spring 2010




© Blake Lapthorn 2009
Who is responsible for the changes?

   The Department for Work and Pensions (DWP)
   The Pensions Regulator
   The Personal Accounts Delivery Authority (PADA)




© Blake Lapthorn 2009
And what do they have to say about it?

                         “More people will have to give
                         greater thought to how they will
                         support themselves in retirement
                         and employers will increasingly
                         find that they need to understand
                         and engage with the pensions
                         choices they offer.
                         We remain fully committed to
                         supporting and enabling
                         employers to meet this challenge.”

                         Tony Hobman, Chief Executive of
                         the Pensions Regulator



 © Blake Lapthorn 2009
“If we have serious
                        implementation problems
                        in the early days of auto-
                        enrolment that would
                        affect people's confidence
                        in terms of their savings
                        and the whole system.”

                        Yvette Cooper MP -
                        Secretary of State for
                        Work and Pensions




© Blake Lapthorn 2009
“The private pensions sector is
                        not well set up to meet all
                        employer and employee
                        needs. Personal Accounts are
                        really catering for those who
                        haven't done anything to
                        prepare for retirement while
                        still giving them the chance to
                        opt out.”

                        Tim Jones, Chief Executive of
                        the PADA



© Blake Lapthorn 2009
Another view……..

                        “The personal account
                        reforms are an appealing
                        idea in theory, but in
                        practice they are a
                        disaster in the making.”

                        Dr Ros Altmann, pensions
                        industry adviser and
                        campaigner of the Pensions
                        Action Group




© Blake Lapthorn 2009
So, what does the automatic
enrolment/personal accounts regime mean
in practice?

   From 2012, employers will be required to:
     – automatically enrol all eligible workers
     – into a qualifying workplace pension
     – make minimum contributions




© Blake Lapthorn 2009
Automatic enrolment

   If you don’t opt out of the scheme – you are in it!
   Eligible workers – jobholders in Great Britain over 22
   and under 65 who have qualifying earnings
   Those above and below the target age band can
   opt-in and require employers to make a contribution
   Phased in over a three year period
     –   October 2012 - large employers
     –   September 2013 - medium employers
     –   2013 to 2015 - smaller employers
     –   October 2015 - where a qualifying defined benefit
         arrangement is offered
   Re-enrolment every three years

© Blake Lapthorn 2009
Qualifying scheme
                        You choose!
                        – Personal accounts
                        – A DB scheme which is
                          either contracted-out or
                          meets the Test Scheme
                          Standard
                        – A DC scheme with
                          contributions of 8% of
                          qualifying earnings, of
                          which the employer
                          contribution is at least
                          3%



© Blake Lapthorn 2009
Contributions

Year (from Employer       Employee
2012)                     (including
                          tax relief)
Years 1-3        1%       1%



Year 4           2%       3%



Year 5           3%       5%
onwards



  © Blake Lapthorn 2009
Unanswered questions

   How does this fit with agency workers?
   Is this the most appropriate means of saving for
   everyone?
   General administration
     – specific date in the month for automatic enrolment
     – how to start automatic enrolment early
     – does the cost of not investing contributions for an initial
       period in case of opt out outweigh the benefit?
     – the practicality of registration and 3 year re-registration
   Will automatic enrolment survive a conservative
   Government?


© Blake Lapthorn 2009
What should employers do now?

   Identify eligible workers and consider demographic of
   workforce (age, gender, profession)
   Consider current pension arrangement and
   alternatives
   Visit the Regulator and DWP websites
   Consider recruitment, HR and record keeping
   procedures
   Don’t panic!
     – the Pensions Regulator is responsible for ensuring
       employers are aware of their duties and how to comply with
       them. Targeted communications campaigns will start in
       2010.

© Blake Lapthorn 2009
Trustees’ circle of interdependencies



Employer covenant
                                      Funding




                   Investment



   © Blake Lapthorn 2009
Southern Pensions conference - key
questions
   What is the current governance model?
   Does this still work? If not what can you do about it?
   If not, how does it have to change?
   If you delegate, what can you delegate?
   What should you delegate?
   What powers do you hand over?
   What powers do you keep?
   How do you monitor?
   How do you act when you need to?



© Blake Lapthorn 2009
Southern Pensions Conference - food for
thought
   Royal Mail?
   CDs and now DVDs?
   Modernisation
   Vested interests
   Fewer and fewer schemes have any future accrual
   Most/all benefits are “fixed” or at least “known” subject to
   inflation (and with caps)
   Opportunities for
    – changes in governance approach
    – economies of scale
    – “cooperatives” or not for profit?

© Blake Lapthorn 2009
Questions to ask - trustees

   Do I/we understand all of the risks?
   Can we get more from our current and future assets?
   How rigorous is our covenant monitoring? How rigorous
   does it need to be?
   Have we reviewed all our liabilities and operational issue
   How do we manage conflicts?
   Have we considered all options and issues?
   Have we challenged our advisers on these issues?
   Have we challenged ourselves and assessed our own
   performance?



© Blake Lapthorn 2009
Questions to ask - employer

   Are we fully engaged with the Scheme?
   What is our strategy? Have we thought about the end
   game?
   Have we considered all of our options?




© Blake Lapthorn 2009
To do list

   Work together - establish and maintain a good
   working relationship
   Review governance and operations
   2012 is not that far away
   Be active rather than reactive
   Keep your nerve




© Blake Lapthorn 2009
Private sector DB?
   Early retirement?
   Pensions Manager?
   Trustees?
   Scheme Actuary?




© Blake Lapthorn 2009
If you have questions on this or other related topics, please contact:
   adrian.lamb@bllaw.co.uk
   Blake Lapthorn is an English law firm regulated by the Solicitors
   Regulation Authority under SRA number 448793 whose rules can be
   accessed via www.sra.org.uk
   This presentation is protected by copyright and is not a substitute for
   detailed advice on specific transactions and problems and should not
   be taken as providing legal advice on any of the topics discussed.
   A full list of our partners is available on our website at
   http://www.bllaw.co.uk/about_us/a_to_z_of_partners.aspx or at any one

   of our offices http://www.bllaw.co.uk/offices.




© Blake Lapthorn 2009

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Regaining control of your pensions scheme conference

  • 1. Southern Pensions Conference Regaining control of your pension scheme A fresh look at today's challenges and some of tomorrow's issues Adrian Lamb Consultant, Pensions team
  • 2. The perfect storm Falling asset values Increasing liabilities Weakening covenants © Blake Lapthorn 2009
  • 3. Too big too fail… …the year (or more) of living dangerously © Blake Lapthorn 2009
  • 4. First some questions Cost or value for money? Can you improve investment performance - risk v return? Has the company's attitude towards the scheme changed? Can trustees improve their effectiveness? How can employers engage constructively in the scheme, and how can trustees encourage this to happen? Are the demands and expectations on trustees too great? Can you make better use of information you receive and advisers, managers and administrators that you deal with Can you improve communications with all stakeholders? What else can be done to improve “member experience”? © Blake Lapthorn 2009
  • 5. R = Recession (Any signs of a) Recovery? (Longer) Recovery Plans Regulator and regulation Risk Reward (Postponed) Retirement (Finite) Resources Realism © Blake Lapthorn 2009
  • 6. The Trustee’s job is still the same Decide the investment strategy and invest accordingly Decide and Pay the right collect the right amount of money amount of money at to the right person the right time at the right time © Blake Lapthorn 2009
  • 7. Many of the risks are still the same Sponsor Sponsor Credit Willingness risk ability risk Spread risk Interest rate Catastrophe Mortality risk Risk risk “Growth Liquidity Inflation risk assets” risk risk Sponsor Legislative Operational Relationship risk risk risk © Blake Lapthorn 2009
  • 8. But some things are very different! © Blake Lapthorn 2009
  • 9. What has changed? Surpluses to deficits Few schemes open to new members - most closing completely Greater trustee responsibilities Greater demands on time for trustees Statutory requirements for levels of knowledge and understanding and monitoring of funding AND employer covenant Increasing complexity - investment, longevity, legislation Change of corporate attitude to schemes Loss of confidence and trust in savings, including pensions MORE FOCUS ON ‘THE END GAME’ © Blake Lapthorn 2009
  • 10. Employer Covenant © Blake Lapthorn 2009
  • 11. Areas of responsibility Trustee Group Overall Governance Advisers 2-4 meetings p.a. Assets How? Liabilities Operational Who with? Powers? Administration Who decides? Employer input Audit Managers and or control Communication Custodians © Blake Lapthorn 2009
  • 12. Current governance/operational model? Monitoring/reviews at meetings - reports, presentations Long term strategies Day to day management by mix of advisers, pensions manager, other company officers Is this still the right way? – 80/20 v 20/80? © Blake Lapthorn 2009
  • 13. How things have changed SIMPLE COMPLEX Equities or bonds? Equities, bonds, hedge funds, Triennial valuations commodities, hedging, swaps, Annual administration review fund of funds, manager of managers etc Limited communication Annual funding reviews (at Surpluses or at least no least) deficits? Regular covenant reviews Most of workforce covered by schemes Closer monitoring generally No end in sight Deficits growing Need to understand longevity Two tier workforce © Blake Lapthorn 2009
  • 14. Conflicts of interest and duty - some ground rules Trustee duty To disclose relevant information acquired whether as a trustee or in another capacity Company officer duty – to keep information confidential – to act in Company’s interests General principle A trustee (fiduciary) should not put himself in a position where his duty conflicts with his personal interests or where a duty he owes to one party conflicts with a duty he owes to another party without informed consent from Parties (or if allowed by rules, articles, etc.) © Blake Lapthorn 2009
  • 15. Prudence with a purpose © Blake Lapthorn 2009
  • 16. Key issues Funding (finite/limited resources - limited room for manoeuvre) Contingent Assets – guarantees, charge over assets, etc Managing Conflicts Employer Covenant Operational Management Investment Improving Communication Looking forward © Blake Lapthorn 2009
  • 17. Understanding the Employer Covenant – what you really need (and what you probably don’t) Guy Jackson
  • 18. Topics 1. What is the employer covenant? 2. Why do it? 3. Some encouragement 4. Current trends 5. Covenant assessment methods 6. A winning approach
  • 19. Background - What is it? “Employer’s financial position and prospects as well as his willingness to continue to fund the Scheme’s benefits” (1) (1) TPR Code of practice 03: Funding defined benefits
  • 20. Covenant Reviews - Why do it? 1. To satisfy The Pensions Regulator - Monitoring the employer covenant is not a legal obligation – good governance? - TPR expects trustees to make their own assessment - Code of Practice No. 3 “Funding Defined Benefits” - “It is intended for the trustees to form an objective assessment of the employer’s financial position and prospects as well as his willingness to continue to fund the scheme’s benefits (the employer’s covenant). This will inform decisions on both the technical provisions and any recovery plan needed” - TPR (if involved) will look for evidence of assessment; increasingly interested in how trustees reach their conclusion on covenant strength and what independent advice has been taken
  • 21. Covenant Reviews - Why do it? 2. Scheme Specific Funding Review - Testing the employer’s financial durability and its ability and willingness to meet its financial commitments to the Scheme including negotiation of a suitable recovery plan 3. A one-off corporate transaction or event - Likely to have a significant impact on the strength of the covenant offered to the Scheme 4. Reducing the risk - That trustees face in terms of personal liability for a fund’s shortfall in the event the sponsoring employer fails
  • 22. Some Encouragement “Trustees should aim to correct any shortfall as quickly as the Employer can reasonably afford. We intend to distinguish between those Schemes where rapid elimination of the shortfall would have a serious impact on the Employer’s viability and those where Employers could afford to pay off the shortfall more quickly.”(1) “…best means of delivering Scheme members’ benefits is for the Scheme to have the continued support from a viable employer.” (2) (1) TPR May 2006 (2) TPR October 2006
  • 23. Some More Encouragement “Assessment of the employer covenant is key to setting and reconsidering technical provisions.”(1) “A regular, structured and open dialogue with the employer is an essential characteristic of a well governed scheme. It is important that the trustees have an understanding and appreciation of the financial position of the sponsor. The extent to which trustees or managers are able to do this will depend on their own skills and the willingness of the employer to engage in open dialogue with them. Regular reviews of the sponsoring employer's covenant and a suitable make-up of the trustee board may help to provide the environment for adequate control in this area.”(2) (1) The Pensions Regulator, Scheme Funding Workshops, Key Messages (2) The Pensions Regulator, Regulatory Guidance, Internal Controls
  • 24. Some Final Encouragement... “Trustees of schemes with shortfalls need to prepare a recovery plan to show how the shortfall is to be eliminated. The regulator's code of practice 7 indicates that 'Trustees should aim for any shortfall to be eliminated as quickly as the employer can reasonably afford. What is possible and reasonable, however, will depend on the trustees' assessment of the employer's covenant.”(1) “Trustees, like any other creditor, will need to consider the employer's covenant, and its ability to pay. It's clearly in the employer's interest to co-operate fully because if the trustees don't understand the employer's ability to pay, they may be unable to agree a perfectly reasonable recovery plan.(2)” (1) The Pensions Regulator, Regulatory Guidance, Codes and guidance, The Regulator’s Statement May 2006 (2) The Pensions Regulator, Press Releases, Pensions Regulator Chairman addresses annual NAPF Conference
  • 25. Current Trends Overall, what are the BIG questions we are seeing at the moment: - How much can the sponsor afford to pay and over what period? - What if the sponsor fails as a going concern? - How likely is the sponsor to fail? - What options are available to the Trustees to mitigate any risks faced by the Scheme? But also watch out for.... - Need to look beyond the PEs? – link with the parent/rest of the group. Impact of intra-group trading, debts, dividends, management charges etc on PEs? - Actions by the Employer which could require mitigation and/or clearance from TPR – e.g. restructuring, transactions, giving security - How solid is existing security held by the Scheme?
  • 26. Current Trends Leading to... - Increase in trustees seeking independent advice – a move away from “in-house”? A need for objectivity and to reduce trustee risk? Alleviate conflicts? Someone to ask the difficult questions? - More frequent monitoring for those having previously taken independent advice. Seek information from the employer on a regular basis - Focus on revised forecasts, cash headroom, banking covenants - Trustees needing CURRENT information to make informed decisions on employer profitability, free cash (reasonable affordability) and employer solvency/viability. A desktop review of historic filed information is redundant and dangerous! - Requests for • revision to recovery plans – back end loading • additional security/guarantees/contingent assets • additional participating employer (s)
  • 27. Covenant Assessment Methods DIY - Strong Employer/Strong Scheme - Expertise - Time - Liability - Conflicts - ability to negotiate and challenge Outsourced options - Model/Ratings based approach - Independent business review (“IBR”) approach - Invasive v non-invasive - Commercially useful - No preconceptions - Price sensitivity v Trustee/scheme protection
  • 28. A Winning Approach... We ensure we understand the background first What do the Trustees and their advisors want – listen to Trustees’ needs and discuss; bespoke service not a “one size fits all” approach Scope is determined by RISK; trustees can use collective knowledge of sponsor and sector to make an initial risk assessment to determine how much work is needed to ensure they have met their responsibilities R reasons for the assessment (circumstances triggering the review/general level of trustee concern) I information availability – how easy is it to get information outside the public domain? - what is publicly available? - what information has the FD shared? S scheme position - how well funded/ratio of deficit to sponsor’s net assets/profitability/cash generation) K knowledge of employer’s business and sector - do the trustees have the skills themselves?
  • 29. A Winning Approach... Components of the Covenant (adding up to the “covenant factors”) Sponsoring Employer(s) The Scheme Profitability/free cash flow Gross assets/liabilities Balance sheet strength (+EOS?) Funding gap Contingent asset capacity Status Business/financial risks Trustees Attitude Group As sponsoring employer Inter group trading Outside the box: Dependence on sponsor Non-sponsor guarantees Market sentiment FSDs/CNs (TPR) Ratings etc
  • 30. A Winning Approach... View on Interpretation Covenant Strong Covenant factors viewed as good, with no major weak areas identified Risk of failure to honour scheme liabilities currently viewed as low Positive Covenant factors viewed as positive/favourable; no major weaknesses identified Risk of employer default considered on the lower side Moderate Covenant factors viewed as mixed Potential for employer default though probably not high risk nor near term Negative Negative covenant factors outweigh positives; some significant weaknesses identified Need for improvement/change/restructuring if employer to avoid default Weak Covenant factors display major signs of weakness/distress Employer default a strong possibilty and in worst cases insolvency In all cases Where does covenant strength actually sit? Participating employers v group. What is the trend in the covenant? Is it strengthening or weakening?
  • 31. A Winning Approach... View on Impact of Covenant Rating On: Covenant Recovery Contingent Monitoring Other trustee Funding target period assets activity actions Strong Positive Moderate Negative Weak
  • 32. Our CAS Credentials Covenant Assessment Services - Operating in the covenant review market following involvement in 2002 in the Bradstock compromise - Work mainly, but not exclusively, for trustees - Current assignment rate: • 60 + per annum (nationally) - Wide ranging experience: • PLC to small employer • Single employer to multi-employer schemes • Schemes from £10m to £1.5bn assets • Frequent contact with Regulator and PPF - Group comprises specialist partners, directors and senior managers supported by qualified analysts - Winner of Sponsor Covenant Assessment Provider of the Year at the UK Pensions Awards 2009 - Winner of Covenant Review Provider at the Pension and Investment Provider Awards 2009
  • 34. It is not easy being a trustee, but I am doing my best - although no one seems to notice.
  • 36. But what is governance?
  • 37. Wikipedia definition Governance relates to decisions that define expectations, grant power, or verify performance. It consists either of a separate process or of a specific part of management or leadership processes. Sometimes people set up a government to administer these processes and systems. In the case of a business or of a non-profit organisation, governance relates to consistent management, cohesive policies, processes and decision-rights for a given area of responsibility. For example, managing at a corporate level might involve evolving policies on privacy, on internal investment, and on the use of data.
  • 38. Elements of governance Board effectiveness Assessment of advisors Relationship with the employer Risk management and controls Compliance with legislation Communication strategy
  • 39. How is it measured?
  • 40. © 2009 Baker Tilly UK Group LLP, all rights reserved Baker Tilly Tax and Advisory Services LLP, Baker Tilly UK Audit LLP, Baker Tilly Corporate Finance LLP, Baker Tilly Restructuring and Recovery LLP and Baker Tilly Tax and Accounting Limited are not authorised under the Financial Services and Markets Act 2000 but we are able in certain circumstances to offer a limited range of investment services because we are members of the Institute of Chartered Accountants in England and Wales. We can provide these investment services if they are an incidental part of the professional services we have been engaged to provide. Baker Tilly & Co Limited is authorised and regulated by the Financial Services Authority to conduct a range of investment business activities.
  • 41. November 2009 Investment – can you be more effective and efficient? David Willers Mercer Limited is authorised and regulated by the Financial Services Authority Registered in England No. 984275 Registered Office: 1 Tower Place West, Tower Place, London EC3R 5BU
  • 42. Global Stock Market Performance Mercer 42
  • 43. Opportunity Knocks January 2009 February 2009 May 2009 End 2009 Global Credit Convertible Bonds Recovery Property Secondary Private Equity More diversified Forced selling by UK market has Attractive but also universe hedge funds been hit hardest practical issues Buy and hold Capital protection Focus on funds Secondary funds approach of bonds with no baggage address many of the practical Focus on short Participate in Look to buy high issues dated bonds equity upside at yielding properties no cost from forced sellers Previously performed well at bottom of cycle Mercer 43
  • 44. Agenda Convertible Bonds Recovery Property Secondary Private Equity Governance Issues Mercer 44
  • 46. Convertible Bonds What are they? Corporate bonds that provide the option to convert into a company’s underlying shares at a given conversion price. Scenario Convertible Bond Behaviour Share price falls Bond-like Modest increase in Bond-like share price Strong growth in share Equity-like price Usually expect to pay a premium over bond price for a convertible bond Mercer 46
  • 47. What Was the Opportunity? Forced selling by hedge funds caused a collapse in convertible bond prices. At one stage, more than 50% of convertible bonds were priced more cheaply than the equivalent bond. In these cases, convertible bond holders were being paid to take on the option of converting to an equity rather than paying for it. Pretty good when the option always has a value of zero or better for the holder! Mercer 47
  • 48. How to Access the Opportunity Pooled fund with a specialist manager Long only investing with no leverage. Benchmark agnostic and should be viewed as an absolute return opportunity. Short maturity (investment horizon of 3-7 years). Globally diversified (and currency hedged). Buy and maintain with a light touch active management and therefore lower active management fees. Limited interest rate sensitivity because of short maturity and so less vulnerable to inflation risk. Mercer 48
  • 50. What is the Opportunity? 14.0 12.0 10.0 8.0 Yield (%) 6.0 4.0 2.0 0.0 Sep 89 Sep 91 Sep 93 Sep 95 Sep 97 Sep 99 Sep 01 Sep 03 Sep 05 Sep 07 Sep 09 Property Income Yield Source: Investment Property Databank FT 5-15 Gilt Yield until 30/11/1996, FTA Gilt Yield thereafter Mercer 50
  • 51. How Would We Access the Opportunity? UK Recovery Funds New funds with no baggage Closed ended funds with limited fund-raising window 5 year life Target an absolute return of 12-20% p.a. Fees include a performance related element Aiming to be concentrated in most attractive areas Mercer 51
  • 53. Private Equity: What is it? Value Manager incentivise d to maximise long term value Years 0 12 Mercer 53
  • 54. Private Equity: The Current Opportunity Value Additional return for providing liquidity Years 0 12 Median bid in first half of 2009 was 36% of NAV Mercer 54
  • 55. How Would We Access the Opportunity? Access through a fund of funds manager who will perform due diligence on potential investments. Use a closed ended fund with specified maturity and an absolute return objective. Be wary of Fund of Fund managers looking to raise very large funds. Use a specialised, recognised and experience secondary team with a strong private equity background and track record across market cycles. Pay attention to practicalities and your need for liquidity. Mercer 55
  • 57. Challenges Involved Too small Governance Too risky Transparency Expensive Market Conditions These can be overcome Mercer 57
  • 58. Dealing With Complexity 1. Build in-house resources 2. Introduce or strengthen investment committee 3. Look for an ‘off the shelf’ product 4. Delegate some decision making to investment consultant Mercer 58
  • 59. Example of a ‘Diversified Beta’ Fund Strategy Target Portfolio Weight (%) Initial Range Infrastructure 20 10 – 35 Global Real Estate 15 10 – 35 Private Equity 20 10 – 35 Timber, Forestry and Agricultural Land 10 5 – 15 Opportunistic: Commodities/ Credit 25 0 – 30 Emerging: Clean Technology 10 0 – 20 TOTAL 100 Mercer 59
  • 60. Implemented Consulting Board of Directors Executives Department Head Department Head Department Head Department Head Department Head Mercer 60
  • 61. Delivering against your objectives Strategy Using a diversified beta fund transfers some strategic decision making on growth assets to fund manager. Implemented consulting can transfer decision making for matching portfolio as well. Implementation Using a diversified beta fund transfers implementation responsibility for part of growth portfolio to fund manager. Implemented consulting can transfer implementation responsibility for matching portfolio as well. On-going Both options also transfer some manager monitoring responsibility away from trustees. Mercer 61
  • 62. Capturing Funding Improvements Funding level (%) 100% 95% 85% 80% 75% 70% Starting point End goal Time Actual funding level Downside protection level Step up in the downside protection level Real world volatility will require a disciplined risk management process Mercer 62
  • 63. Summary The time is right for considering alternative investments. Convertible bonds have rallied significantly and are now less attractive from an opportunistic viewpoint. Income yield on UK property is attractive on historic measures. Secondary private equity investment funds are available at a significant discounts. The way you access opportunities is very important. Diversified growth funds and implemented consulting offer routes to increased complexity without increased governance. Mercer 63
  • 64. Risk Warnings This document contains confidential and proprietary information of Mercer and is intended for the exclusive use of the parties to whom it was provided by Mercer. Its content may not be modified, sold or otherwise provided, in whole or in part, to any other person or entity, without Mercer’s written permission. The findings, ratings and/or opinions expressed in this document are the intellectual property of Mercer Ltd and are subject to change without notice. They are not intended to convey any guarantees as to the future performance of the investment products, asset classes or capital markets discussed. Past performance does not guarantee future results. This document does not contain specific investment advice. No . investment decision should be made based on this information without first obtaining appropriate professional advice and considering your circumstances. Information contained herein has been obtained from a range of third party sources. While the information is believed to be reliable, Mercer has not sought to verify it. As such, Mercer makes no representations or warranties as to the accuracy of the information presented and takes no responsibility or liability, (including for indirect, consequential or incidental damages), for any error, omission or inaccuracy in this document. © 2009 Mercer Ltd. All rights reserved. Mercer 64
  • 65. Mercer Limited is authorised and regulated by the Financial Services Authority Registered in England No. 984275 Registered Office: 1 Tower Place West, Tower Place, London EC3R 5BU
  • 66. The Second Biggest Lie in Pensions... …COMMUNICATION IS A WASTE OF TIME 12 November 2009 Kevin Shilling Mercer 66
  • 67. Mercer 67
  • 68. Mercer 68
  • 69. The right question... How much do you know about your pension benefits? Mercer 69
  • 70. The right question... How much do you know about your pension benefits? How do you plan to live when you retire? Mercer 70
  • 71. Communication Cycle of activity Commitment to communicate Member engagement Confidence Mercer 71
  • 72. Communication Plan Review • New tools Timescales and costs Objectives • Regularly reinforce Obstacles • Workbook -Best practice Mercer 72
  • 73. Communication Plan MESSAGE METHOD VALUE PERSONAL LIFE ! Mercer 73
  • 74. Effective communication MESSAGE METHOD VALUES PERSONAL LIFE! Clear Supplementary Context Call for action Tone of voice Consistency Timescales Ownership Ongoing Mercer 74
  • 75. Effective communication MESSAGE METHOD VALUES PERSONAL LIFE! Clear Print Supplementary Electronic Context Briefings Call for action Internal comms Tone of voice Branding Consistency Modeller Timescales Unions Ownership Media Ongoing Mercer 75
  • 76. Effective communication MESSAGE METHOD VALUES PERSONAL LIFE! Clear Print Open, honest Supplementary Electronic Corporate Context Briefings From the top Call for action Internal comms Environment Tone of voice Branding Inclusive Consistency Modeller Timescales Unions Ownership Media Ongoing Mercer 76
  • 77. Effective communication MESSAGE METHOD VALUES PERSONAL LIFE! Clear Print Open, honest Focus groups Supplementary Electronic Corporate Feedback Context Briefings From the top Q&As Call for action Internal comms Vision Forms Tone of voice Branding Inclusive Grapevine/ blog Consistency Modeller Environment Timescales Unions Ownership Media Ongoing Mercer 77
  • 78. Effective communication MESSAGE METHOD VALUES PERSONAL LIFE! Clear Print Open, honest Focus groups Legal Supplementary Electronic Corporate Feedback Technical Context Briefings From the top Q&As CEO Call for action Internal comms Vision Forms Acquisition Tone of voice Branding Inclusive Grapevine/ World disaster blog Consistency Modeller Environment Change of PM? Timescales Unions Sporting success Ownership Media Ongoing Mercer 78
  • 79. REXAM MESSAGE ‘You have choices!’ Flexible contributions to match your lifestyle. Invest what you can afford METHOD Paper based, sent to home addresses. Consistent and regular. Branded VALUES Promotes company products and reflects environmental policy PERSONAL Feedback via publications and internal meetings LIFE Impact of recession Mercer 79
  • 80. The Cooperative Group MESSAGE ‘Working together.’ Harmonisation of company and equalisation of benefits METHOD Diverse audience. Mix of website, print, modeller andmanagers’ information packs VALUES Commitment from the top. Steering Group. Employers took ownership of problem. PERSONAL Feedback through team briefings, website, internal publications LIFE More acquisitions. Mercer 80
  • 81. BT MESSAGE Pension scheme for the future. Affordable and sustainable. Fair to DC members METHOD Flexible and immediate. Website, modeller, Q&As, Helpline, briefings, consultation packs. VALUES Commitment from the top, Ian Livingston. Corporate values and environmental policy PERSONAL Feedback through team briefings, website, Helpline, employer presentations LIFE Redundancies, pay freeze. Ongoing disputes Mercer 81
  • 83. The Second Biggest Lie in Pensions... …COMMUNICATION IS A WASTE OF TIME 12 November 2009 Kevin Shilling Mercer 83
  • 84. Occupational Pensions Workplace Pensions A new era? Nicola Wynne
  • 85. Living longer - that’s a good thing, right? Our society is getting older. The number of pensioners will double by 2050 In 1901 there were 10 people working for every pensioner in the UK. By 2050, it is expected that this will change to just 2 workers for every pensioner It has been estimated that around 7 million people are not saving enough to meet their retirement aspirations © Blake Lapthorn 2009
  • 86. “We need to put in place an affordable, sustainable pensions system which meets the needs of generations to come and encourages people to save for their retirement.” Tony Blair in the foreword to the May 2006 White Paper © Blake Lapthorn 2009
  • 87. And the answer is… automatic enrolment into workplace pensions (aka ‘personal accounts’) Government’s White Paper of 25 May 2006 The Pensions Act 2008 March 2009 September 2009 Spring 2010 © Blake Lapthorn 2009
  • 88. Who is responsible for the changes? The Department for Work and Pensions (DWP) The Pensions Regulator The Personal Accounts Delivery Authority (PADA) © Blake Lapthorn 2009
  • 89. And what do they have to say about it? “More people will have to give greater thought to how they will support themselves in retirement and employers will increasingly find that they need to understand and engage with the pensions choices they offer. We remain fully committed to supporting and enabling employers to meet this challenge.” Tony Hobman, Chief Executive of the Pensions Regulator © Blake Lapthorn 2009
  • 90. “If we have serious implementation problems in the early days of auto- enrolment that would affect people's confidence in terms of their savings and the whole system.” Yvette Cooper MP - Secretary of State for Work and Pensions © Blake Lapthorn 2009
  • 91. “The private pensions sector is not well set up to meet all employer and employee needs. Personal Accounts are really catering for those who haven't done anything to prepare for retirement while still giving them the chance to opt out.” Tim Jones, Chief Executive of the PADA © Blake Lapthorn 2009
  • 92. Another view…….. “The personal account reforms are an appealing idea in theory, but in practice they are a disaster in the making.” Dr Ros Altmann, pensions industry adviser and campaigner of the Pensions Action Group © Blake Lapthorn 2009
  • 93. So, what does the automatic enrolment/personal accounts regime mean in practice? From 2012, employers will be required to: – automatically enrol all eligible workers – into a qualifying workplace pension – make minimum contributions © Blake Lapthorn 2009
  • 94. Automatic enrolment If you don’t opt out of the scheme – you are in it! Eligible workers – jobholders in Great Britain over 22 and under 65 who have qualifying earnings Those above and below the target age band can opt-in and require employers to make a contribution Phased in over a three year period – October 2012 - large employers – September 2013 - medium employers – 2013 to 2015 - smaller employers – October 2015 - where a qualifying defined benefit arrangement is offered Re-enrolment every three years © Blake Lapthorn 2009
  • 95. Qualifying scheme You choose! – Personal accounts – A DB scheme which is either contracted-out or meets the Test Scheme Standard – A DC scheme with contributions of 8% of qualifying earnings, of which the employer contribution is at least 3% © Blake Lapthorn 2009
  • 96. Contributions Year (from Employer Employee 2012) (including tax relief) Years 1-3 1% 1% Year 4 2% 3% Year 5 3% 5% onwards © Blake Lapthorn 2009
  • 97. Unanswered questions How does this fit with agency workers? Is this the most appropriate means of saving for everyone? General administration – specific date in the month for automatic enrolment – how to start automatic enrolment early – does the cost of not investing contributions for an initial period in case of opt out outweigh the benefit? – the practicality of registration and 3 year re-registration Will automatic enrolment survive a conservative Government? © Blake Lapthorn 2009
  • 98. What should employers do now? Identify eligible workers and consider demographic of workforce (age, gender, profession) Consider current pension arrangement and alternatives Visit the Regulator and DWP websites Consider recruitment, HR and record keeping procedures Don’t panic! – the Pensions Regulator is responsible for ensuring employers are aware of their duties and how to comply with them. Targeted communications campaigns will start in 2010. © Blake Lapthorn 2009
  • 99. Trustees’ circle of interdependencies Employer covenant Funding Investment © Blake Lapthorn 2009
  • 100. Southern Pensions conference - key questions What is the current governance model? Does this still work? If not what can you do about it? If not, how does it have to change? If you delegate, what can you delegate? What should you delegate? What powers do you hand over? What powers do you keep? How do you monitor? How do you act when you need to? © Blake Lapthorn 2009
  • 101. Southern Pensions Conference - food for thought Royal Mail? CDs and now DVDs? Modernisation Vested interests Fewer and fewer schemes have any future accrual Most/all benefits are “fixed” or at least “known” subject to inflation (and with caps) Opportunities for – changes in governance approach – economies of scale – “cooperatives” or not for profit? © Blake Lapthorn 2009
  • 102. Questions to ask - trustees Do I/we understand all of the risks? Can we get more from our current and future assets? How rigorous is our covenant monitoring? How rigorous does it need to be? Have we reviewed all our liabilities and operational issue How do we manage conflicts? Have we considered all options and issues? Have we challenged our advisers on these issues? Have we challenged ourselves and assessed our own performance? © Blake Lapthorn 2009
  • 103. Questions to ask - employer Are we fully engaged with the Scheme? What is our strategy? Have we thought about the end game? Have we considered all of our options? © Blake Lapthorn 2009
  • 104. To do list Work together - establish and maintain a good working relationship Review governance and operations 2012 is not that far away Be active rather than reactive Keep your nerve © Blake Lapthorn 2009
  • 105. Private sector DB? Early retirement? Pensions Manager? Trustees? Scheme Actuary? © Blake Lapthorn 2009
  • 106. If you have questions on this or other related topics, please contact: adrian.lamb@bllaw.co.uk Blake Lapthorn is an English law firm regulated by the Solicitors Regulation Authority under SRA number 448793 whose rules can be accessed via www.sra.org.uk This presentation is protected by copyright and is not a substitute for detailed advice on specific transactions and problems and should not be taken as providing legal advice on any of the topics discussed. A full list of our partners is available on our website at http://www.bllaw.co.uk/about_us/a_to_z_of_partners.aspx or at any one of our offices http://www.bllaw.co.uk/offices. © Blake Lapthorn 2009