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LEARNING AND DEVELOPMENT
TEAM NEWSLETTER
Jan – March 2014
Introducing your L&D Team Across Australia.
Bob Clarke – Regional
L&D Advisor for QLD,
NSW and ACT –
Based out of Brisbane
Jessica Dean – L&D
Advisor for WA and NT –
Based out of Perth
Alison Wood – Regional
L&D Advisor for SA and
VIC – Based out of
Adelaide
Shelley Trutwein – L&D
Advisor for WA – Based
out of Perth
Global L&D
Globally L&D come together.
■ On March 25th we took part in our second global Learning and
Development webinar – also attended by our colleagues from …
India, Afghanistan, United Kingdom, France, Singapore, Malaysia, Laos, Angola and
the United States to name a few.
■ Topics covered
The introduction of Cloud 9 and how we can share training material and best practice
Engagement survey with a focus on training and good practices
Meeting the L&D/HR teams from Alaska, Gulf of Mexico
Norway, United Kingdom and the Netherlands (and we thought
we had a diverse portfolio of sites!)
Statistics
29
Site visits
20
Formal training
sessions delivered
Very Nearly
700
eLearning Modules
requested
520
External courses
booked
Site visits
January February March
Greenfern Place Greenfern Place Seymour Crowne Plaza
ACT
Prins Willem Knoxs
Grammar
Raynbird Place Prins Willem Olympic Dam Raffin Place Prominent Hill Colgate
Burpengary
Gardens
Brisbane Girls
Grammar
Prominent Hill Raynbird Place Storm and
Bishop Tyrrell
Sancta Sophia
UC Arrunga Rialto
Melbourne
Abbey Gardens Brisbane Girls PWC Sydney
PWC Sydney Gap Ridge
Village
Domain
Ashmore Gold
Coast
Hope Downs 4 Corrs Sydney
Brisbane Girls Devil Creek Prins Willem
Ali Site Visits
Bob Site Visits
Jess Site Visits
Shelley Site Visits
Distance travelled:
Bob 9740 km
Ali 13,250 km
Jess 6,270 km
Shelley 2,800k,
Formal Session Delivery
January February March
Optimum – Brisbane and
Sydney
Optimum (4) Optimum – Taree and Perth
TILER Etivity – Sydney
Etivity (3) Optimum refresher
training – 4 sites in NSW
Supervising Others Cash Control Procedures
DataStation MDP - Perth
Post employment briefing –
IHG Canberra/Melbourne
OJT Workshops
MDP –
Brisbane/Perth/Melbourne
On the Job Training
Workshops
Ali
Memorable moment:
Swallowing my first fly of the year about 5 seconds after getting off the plane at
Prominent Hill. Not a good look.
Also in my diary…
• Fuji scanning
project
• Servathon for SA
Best External
Training seen…
‘Molecular
Gastronomy’
…. think Heston
Blumenthal
Current aim: working
with sites to update all
Training Matrices to
match requirements and
current competence
Always happy to arrange
training sessions on demand –
subject to numbers of course!
Melbourne
MDP –
lunch break
Melbourne
MDP –
studying
Jess
Memorable moment:
Driving out to Devil Creek Village and getting caught by truckies,
rocking out to Khe Sahn.
1. Tablet device roll out to our sites in WA
and the Northern Territory
2. Assisting with improving Mandatory
Training compliance.
3. Completing OJT rollout at Gap Ridge
4. eTivity Support for WA sites
Getting into the team spirit
while at Gap Ridge –
driving some Sodexo
employees to the airport…
• David Parr
• Colin Abernathy
• Peter Pinchon
The L&D Team come
from varied
backgrounds and can
often be found assisting
in other departments –
my most recent
adventure was with the
Business Development
team
is getting to experience new
things all the time – like riding in
a helicopter!
Shelley
Memorable moment: Watching the snake and
seeing how the snake handler catches it!
The Remote Sites On the Job
Training Program expert – call if
you need to know anything
about the OJT!
Main focus:
Deployment of Refresher
training modules
OJT
Training compliance
Bob
Memorable moment:
Sitting in a traffic jam in Sydney over looking Darling Harbour watching a fire,
which closed the major roads in the city for 3 hours, yes 3 hours…I Think I
spoke to everyone I could get a hold of until the phone run out of battery.
In my diary....
1. Tablet device roll out to our sites on the
eastern sea board.
2. Fuji scanning project
3. Etivity
4. Optimum training overhaul.
External Traineeships booked or
submitted for QLD and NSW..
•17 people for the Cert III in health
support services
•1 front line manager is completing
the TAE
•1 front line manager is completing a
cert IV in OH&S on line
Building training matrices for
each of the NSW sites
ensuring all training records
are up to date and correct, as
well as recorded within each
sites matrix.
Introducing training folders
and starting these off with the
site managers.
In HR & L&D we do
a little bit of
everything, I’m
taking the picture of
Eve Nelson doing a
stock take with me
at Brisbane Girls
Grammar
What are we working on now - Specific projects
Tablet roll out plans –
supporting sites
Redesigning
Optimum and Etivity
training materials to
match changes in the
systems
Facilitated
induction for IHG
Sodexo Servathon
Plus these other projects
•Fuji system roll out
•Mobilisations for new contracts
•Cert III sign ups
•Train the trainer with managers
who have gained a TAE whilst
with Sodexo
Business as Usual
Monitoring compliance and arranging/tracking completions online
Supporting MDP delivery
Site support visits
CARES workbook provision
MDP workshop support
External course bookings
Arranging Traineeship sign ups
Supporting OD module development: CARES and HR
Optimum and Etivity delivery of enhancements
Delivery of facilitated training
Assisting the Talent
and Performance
team to ensure
upcoming initiatives
are as best prepared
as they can be.
Calendar for April - June
April May June
MDP – SXO - Sydney Post employment briefing for
IHG Group
MDP – SXO – Sydney
SMART for new managers Tablet roll out SMART for new managers
Managing staff performance E-Learning roll out Tablet roll out
Optimum Training Optimum Training Optimum Training
Etivity Training Etivity Training Etivity Training
Tablet roll out Smart for new managers E-Learning roll out
Online WebEx Optimum
training and updates
Online WebEx Optimum
training and updates
Online WebEx Optimum
training and updates
Cash Control Procedures
webinars
WA/NT SA/Vic Qld/NSW/ACT
jessica.dean@sodexo.com
shelley.trutwein@sodexo.com
alisonm.wood@sodexo.com bob.clarke@sodexo.com
Information on the Sodexo Intranet
What you will find here:
• Training calendars for all
states
• eLearning FAQs
• Excel and Word manuals and
quick tip guides
• Information on Smart!
Traineeships and
the MDP
You can find
out all about
us here
What would you
like to see from us?
Let us have your
thoughts, send an e-
mail to Ali, Bob, Jess
or Shelley.

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L&D newsletter First Edition Jan to March 2014

  • 1. LEARNING AND DEVELOPMENT TEAM NEWSLETTER Jan – March 2014
  • 2. Introducing your L&D Team Across Australia. Bob Clarke – Regional L&D Advisor for QLD, NSW and ACT – Based out of Brisbane Jessica Dean – L&D Advisor for WA and NT – Based out of Perth Alison Wood – Regional L&D Advisor for SA and VIC – Based out of Adelaide Shelley Trutwein – L&D Advisor for WA – Based out of Perth
  • 3. Global L&D Globally L&D come together. ■ On March 25th we took part in our second global Learning and Development webinar – also attended by our colleagues from … India, Afghanistan, United Kingdom, France, Singapore, Malaysia, Laos, Angola and the United States to name a few. ■ Topics covered The introduction of Cloud 9 and how we can share training material and best practice Engagement survey with a focus on training and good practices Meeting the L&D/HR teams from Alaska, Gulf of Mexico Norway, United Kingdom and the Netherlands (and we thought we had a diverse portfolio of sites!)
  • 4. Statistics 29 Site visits 20 Formal training sessions delivered Very Nearly 700 eLearning Modules requested 520 External courses booked
  • 5. Site visits January February March Greenfern Place Greenfern Place Seymour Crowne Plaza ACT Prins Willem Knoxs Grammar Raynbird Place Prins Willem Olympic Dam Raffin Place Prominent Hill Colgate Burpengary Gardens Brisbane Girls Grammar Prominent Hill Raynbird Place Storm and Bishop Tyrrell Sancta Sophia UC Arrunga Rialto Melbourne Abbey Gardens Brisbane Girls PWC Sydney PWC Sydney Gap Ridge Village Domain Ashmore Gold Coast Hope Downs 4 Corrs Sydney Brisbane Girls Devil Creek Prins Willem
  • 6. Ali Site Visits Bob Site Visits Jess Site Visits Shelley Site Visits Distance travelled: Bob 9740 km Ali 13,250 km Jess 6,270 km Shelley 2,800k,
  • 7. Formal Session Delivery January February March Optimum – Brisbane and Sydney Optimum (4) Optimum – Taree and Perth TILER Etivity – Sydney Etivity (3) Optimum refresher training – 4 sites in NSW Supervising Others Cash Control Procedures DataStation MDP - Perth Post employment briefing – IHG Canberra/Melbourne OJT Workshops MDP – Brisbane/Perth/Melbourne On the Job Training Workshops
  • 8. Ali Memorable moment: Swallowing my first fly of the year about 5 seconds after getting off the plane at Prominent Hill. Not a good look. Also in my diary… • Fuji scanning project • Servathon for SA Best External Training seen… ‘Molecular Gastronomy’ …. think Heston Blumenthal Current aim: working with sites to update all Training Matrices to match requirements and current competence Always happy to arrange training sessions on demand – subject to numbers of course! Melbourne MDP – lunch break Melbourne MDP – studying
  • 9. Jess Memorable moment: Driving out to Devil Creek Village and getting caught by truckies, rocking out to Khe Sahn. 1. Tablet device roll out to our sites in WA and the Northern Territory 2. Assisting with improving Mandatory Training compliance. 3. Completing OJT rollout at Gap Ridge 4. eTivity Support for WA sites Getting into the team spirit while at Gap Ridge – driving some Sodexo employees to the airport… • David Parr • Colin Abernathy • Peter Pinchon The L&D Team come from varied backgrounds and can often be found assisting in other departments – my most recent adventure was with the Business Development team is getting to experience new things all the time – like riding in a helicopter!
  • 10. Shelley Memorable moment: Watching the snake and seeing how the snake handler catches it! The Remote Sites On the Job Training Program expert – call if you need to know anything about the OJT! Main focus: Deployment of Refresher training modules OJT Training compliance
  • 11. Bob Memorable moment: Sitting in a traffic jam in Sydney over looking Darling Harbour watching a fire, which closed the major roads in the city for 3 hours, yes 3 hours…I Think I spoke to everyone I could get a hold of until the phone run out of battery. In my diary.... 1. Tablet device roll out to our sites on the eastern sea board. 2. Fuji scanning project 3. Etivity 4. Optimum training overhaul. External Traineeships booked or submitted for QLD and NSW.. •17 people for the Cert III in health support services •1 front line manager is completing the TAE •1 front line manager is completing a cert IV in OH&S on line Building training matrices for each of the NSW sites ensuring all training records are up to date and correct, as well as recorded within each sites matrix. Introducing training folders and starting these off with the site managers. In HR & L&D we do a little bit of everything, I’m taking the picture of Eve Nelson doing a stock take with me at Brisbane Girls Grammar
  • 12. What are we working on now - Specific projects Tablet roll out plans – supporting sites Redesigning Optimum and Etivity training materials to match changes in the systems Facilitated induction for IHG Sodexo Servathon Plus these other projects •Fuji system roll out •Mobilisations for new contracts •Cert III sign ups •Train the trainer with managers who have gained a TAE whilst with Sodexo
  • 13. Business as Usual Monitoring compliance and arranging/tracking completions online Supporting MDP delivery Site support visits CARES workbook provision MDP workshop support External course bookings Arranging Traineeship sign ups Supporting OD module development: CARES and HR Optimum and Etivity delivery of enhancements Delivery of facilitated training Assisting the Talent and Performance team to ensure upcoming initiatives are as best prepared as they can be.
  • 14. Calendar for April - June April May June MDP – SXO - Sydney Post employment briefing for IHG Group MDP – SXO – Sydney SMART for new managers Tablet roll out SMART for new managers Managing staff performance E-Learning roll out Tablet roll out Optimum Training Optimum Training Optimum Training Etivity Training Etivity Training Etivity Training Tablet roll out Smart for new managers E-Learning roll out Online WebEx Optimum training and updates Online WebEx Optimum training and updates Online WebEx Optimum training and updates Cash Control Procedures webinars WA/NT SA/Vic Qld/NSW/ACT jessica.dean@sodexo.com shelley.trutwein@sodexo.com alisonm.wood@sodexo.com bob.clarke@sodexo.com
  • 15. Information on the Sodexo Intranet What you will find here: • Training calendars for all states • eLearning FAQs • Excel and Word manuals and quick tip guides • Information on Smart! Traineeships and the MDP You can find out all about us here What would you like to see from us? Let us have your thoughts, send an e- mail to Ali, Bob, Jess or Shelley.